POS Solutions
Ingenico | January 25, 2024
Ingenico, a global leader in payment acceptance and services, has announced a strategic partnership with Cybersource, Visa's agnostic global payment and fraud management platform. The partnership will create a global unified commerce solution for use in Asia Pacific first, followed by other regions.
The partnership integrates the AXIUM application developed by Ingenico on the Cybersource open payment platform. This collaboration delivers an efficient, ready-to-use commerce solution to authorize in-store card transaction process across geographies, all on one platform.
AXIUM, Ingenico's versatile payment acceptance solution, features advanced smart Point-of-Sale (POS) terminals powered by Android, along with a suite of business applications. It provides robust security, and comprehensive customer support. Its application, built on Cybersource's platform is portable across different AXIUM devices, making it easier to scale without going through lengthy certification processes for each new device.
Cybersource is part of Visa Acceptance Solutions, which allows on-demand pre-integrated global scale services on an open acceptance platform. This connectivity hub provides acquirers, Independent Service Providers (ISVs), and merchants access to the building blocks they need to create seamless commerce experiences that can scale their businesses, keep their customers happy, and make them future-ready.
The synergy between Ingenico and Cybersource aims to reduce costs and complexities of technical integrations, increase speed to market, and provide omni-channel capabilities that align with the evolving needs of both businesses and consumers in the in-store commerce space.
Today, acquirers spend most of their resources maintaining an in-house platform that processes transaction authorization flow and POS device certification. The unified commerce solution eliminates the need for a separate platform which enables acquirers to focus on card clearance and settlement with real-time transaction visibility and data analytics. It also allows them to expand to new merchant segments by leveraging both partners' ecosystems and investing in capabilities that will drive growth in the future.
For ISVs providing value-added services, the API-driven capability of this unified commerce platform provides them the ease of integrating payment solutions into their business applications quickly. They can also leverage a list of acquirers already integrated with the platform, extending scalability of their business across different geographies.
For merchants, the platform provides a seamless solution across different markets without the need to rebuild different applications for each acquirer in every market. Merchants could also leverage Ingenico's managed solutions that have a strong regional presence and partnerships globally.
Nigel Lee, Chief Customer Officer of Ingenico, said, "We are thrilled to partner with Visa to forge a path towards a more integrated and complete payment ecosystem. Combining the global reach of Visa and Ingenico and using the Ingenico Android technology stack, will accelerate innovation and reduce complexity. We believe together we can reduce time to market for customers and allow our clients and partners to realize the benefits of a truly unified omnichannel solution. This is a significant step in our vision to move commerce forward by harnessing the collective strengths of our combined technologies and networks."
Dan Parsons, Head of Cybersource, Asia Pacific, said: "As an open payments platform with global reach, we have created a new era of partnership and collaboration that will foster a whole new wave of innovation. Our strategic partnership with Ingenico will enable us to provide pre-integrated and innovative payment solutions to our clients and partners. This will empower businesses to deliver a unified commerce experience to meet evolving consumer expectations while enabling them to scale their business more efficiently."
This strategic partnership will further extend to Ingenico's Tap-to-Phone technology with Cybersource integration, enabling new payment use cases. Together, we are looking to create the payment experiences of tomorrow, where clients and partners can enjoy frictionless experiences with the most innovative payment solutions.
About Cybersource
At Cybersource, we know payments. We helped kick start the eCommerce revolution in 1994 and haven't looked back since. Through global reach, modern capabilities, and commerce insights, we create flexible, creative commerce solutions for everyday life - experiences that delight your customers and spur growth globally. All through the ease and simplicity of one digital platform to manage all your payment types, fraud strategies, and more. For more information, please visit cybersource.com.
About Ingenico
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers everyday. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value add services to move commerce forward.
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POS Retail
Seagate Technology | February 26, 2024
Seagate Technology plc the leading innovator of mass-capacity storage solutions, announced the launch of its new e-commerce website in the United States. Seagate’s industry-leading storage products can now be purchased directly from www.seagate.com with access to exclusive promotions, support, live chat customer support, and peace of mind with genuine Seagate products.
"We are excited to launch our new e-commerce website in the U.S., which will provide consumers with a seamless and personalized shopping experience," said Lance Ohara, vice president of marketing at Seagate. "The website will strengthen our relationship with our end users and enable us to deliver more value to them. At Seagate, we continue to innovate and bring new products to market, and our new e-commerce website will be where end users can find it first."
To celebrate the launch, customers who register for Seagate’s e-commerce site will have first access to special pricing, free shipping offers, and other promotions. At launch, Seagate is offering an exclusive discount on its most popular gaming storage drives including the Xbox Storage Expansion Card for Xbox Series X|S 1TB at $129.99 (regularly $219.99), and Game Drive PS5™ NVMe SSD for $89.99 (regularly $124.99).
The company plans to expand its e-commerce site to other regions later this year.
About Seagate Technology
Seagate Technology is the leading innovator of sustainable mass-capacity data storage solutions. We create breakthrough technology so you can confidently store your data and easily unlock its value. Founded over 45 years ago, Seagate has shipped over four billion terabytes of data capacity and offers a full portfolio of storage devices, systems, and services from edge to cloud.
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POS Solutions
Onbe | January 12, 2024
Onbe, a leading corporate payouts platform, today announces its partnership with TimeForge, a full-featured labor management system for the retail and food service industries, to transform the traditionally cash-heavy tip payout process into a seamless digital-first experience offering a range of popular payment choices. The new partnership with Onbe simplifies the payments side of restaurant management by providing a tip-tracking solution from TimeForge, integrated with Onbe’s digital payout offerings, to 14,000 restaurants, grocery stores and other retail groups and their approximately 840,000 employees.
Through TimeForge’s partnership with Custom Business Solutions (CBS), this tip-tracking solution will be an option available to the approximately 11,000 CBS customer locations on all of their supported POS platforms, including NorthStar, Micros, Aloha, and POSitouch. Restaurant operators will be able to calculate tips quickly and accurately at the end of every shift and pay workers immediately via reloadable digital cards.
Just 16 percent of diners pay for their restaurant meals with cash, according to research from PYMNTS, with the remainder using digital and electronic payment methods ranging from credit cards to mobile wallets. As a result, restaurants often don’t have enough cash on hand to tip out staff at the end of a shift, and tip distribution creates additional work and complexity for busy managers. TimeForge’s software solution eliminates the hassle of calculating tip pools and reconciling credit card tips by making it simple to sync data between POS and payroll platforms, ensuring that restaurant employees receive accurate payouts. When integrated with Onbe’s payouts gateway, the solution allows restaurants to replace cash tips with more secure and convenient options that fit the way today’s workforce prefers to pay and get paid: digitally and instantly.
“Payout choice is fundamental to Onbe’s offerings – empowering individuals with the secure, fast and convenient options they want while enabling businesses to easily manage those payouts, reducing risk and complexity,” said Bala Janakiraman, CEO of Onbe. “We’re proud to partner with TimeForge in helping evolve a traditionally cash-heavy process to deliver in-demand digital payout experiences, starting with the restaurant industry, making tip distribution fast and seamless.”
With the fully managed solution, restaurants can not only automate many aspects of the tip distribution process, but they benefit from Onbe’s features such as built-in fraud prevention and escheatment services that make money management and bookkeeping even simpler. Workers have access to simple online and mobile account tools, allowing them to track, manage and move their money with ease.
“In recent years, restaurants have embraced digital technology, with advances in food delivery and payment acceptance leading to transformative results, and the instant payment experience from TimeForge and Onbe is an extension of that push to modernize the industry” said Anthony Presley, CEO of TimeForge. “We are proud to work with Onbe to make the payout experience more convenient for both restaurants and their staff and we look forward to seeing our customers experience less turnover and faster hiring as a result.”
In industries known for slim profit margins and high operating costs, such as in restaurants and the broader leisure and hospitality sectors, streamlining the tip distribution process is one more way to yield time and cost savings. Digital-first tip payout solutions are sure to join other innovations such as online ordering as an industry standard, equipping restaurants to operate more efficiently, deliver an improved experience for their employees and meet the future of the fast-evolving food-service industry.
About TimeForge
TimeForge is a leading labor management platform that provides software to help retail and restaurant businesses control labor costs and operate more efficiently. The platform includes employee scheduling, timekeeping, communication, hiring and onboarding, manager logbooks, labor analytics, and task management products that scale seamlessly. Today, thousands of businesses use TimeForge’s powerful, easy-to-use tools and integrations to delight employees and empower busy managers. To learn more, visit timeforge.com or follow us on LinkedIn.
About Onbe
With more than 25 years of industry experience and offices in Chicago, Philadelphia and London, Onbe is a fintech that manages and modernizes customer and workforce disbursements for corporate clients ranging from mid-market to the Fortune 500. Onbe’s team of experts and technology platform offers clients a turnkey solution to offload their entire B2C payment operations, relieving them of the cost, complexity and risk that come with orchestrating these payments in-house. Backed by top-tier investors, Onbe delivers on today’s consumer expectations for instant, digital and seamless payments. To learn more, visit www.onbe.com and follow us on LinkedIn.
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POS Solutions
Agilysys | January 23, 2024
Agilysys, Inc., a leading global provider of hospitality software solutions and services, announced it is providing on-site premier support for the InfoGenesis point-of-sale (POS) system at Melbourne & Olympic Parks to ensure the 900,000-plus people expected to attend the 2024 Australian Open enjoy their food and beverage experiences.
As host to a variety of popular sports and entertainment events throughout the year, and as one of the largest and most diverse multi-purpose sporting, entertainment, conference and community precincts in Australia, Melbourne & Olympic Parks holds claim to the Australian Open, the first of four Grand Slam level tennis tournaments held each season. With more than 900,000 people expected to attend the 2024 tournament, the venue requires a fast, robust and reliable POS system to smoothly manage the high volume of orders and transactions and to ensure an exceptional fan experience at every interaction.
To prepare for delivering exceptional service to Australian Open fans, hundreds of InfoGenesis POS terminals are strategically placed in concession stands throughout the venue to shorten lines and wait times. With an increased focus on the convenience of mobile concession ordering and delivery and the security of contactless payments, Agilysys’ IG OnDemand solution has been made available so fans can use their mobile devices to place and receive orders wherever they are around the 40-hectare venue, and for the venue to accept and track cashless transactions. In addition, Agilysys POS experts and service teams are on-site throughout the two-week-long Australian Open to provide instant assistance and ensure optimal system efficiency and performance under heightened demand.
"Augmenting support during times of intensified system demand, such as what occurs during high-attendance events, is just one way we demonstrate our Serious About Service commitment,” said Agilysys Vice President of Client Services for APAC Ajoy Meenakshisundaram.
Meenakshisundaram added, “By delivering system implementation, performance optimization and signature service directly, rather than outsourcing to others, we gain deep insights into how our customers operate and their unique requirements, especially in times of peak demand. World-class venues like Melbourne & Olympic Parks count on innovative solutions such as InfoGenesis tailored to meet their unique fan experience requirements and delivered by a global trusted advisor focused on hospitality-driven businesses.”
About Agilysys
Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys’ 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com
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