Point of Sale: Retail Logistics Outlook for 2022

The rules of selling have changed. Gain an understanding on how to sell to the right person, in the right place, at the right time.In today's very difficult world of selling, there is only one thing to do to make more sales. SEE more people. Steve Schiffman has been teaching sales people the techniques of setting face-to-face appointments for the past 35 years. Perhaps there has been no more difficult time in selling than now, when no one is buying. The economy has changed the rules, and sales people who never before had to make an appointment need to learn these skills NOW. Learn how to get the proper person on the phone, explain the reason for the appointment, handle the objections, and close on the appointment date and time. This topic will cover selling tips as well as appointment tips.

Around the world, consumers are looking for a taste of the good life. And it’s not just those who are wealthy. Sales of products in the “premium” tier—which Nielsen defines as goods that cost at least 20% more than average price for the category—are growing at a rapid pace. In fact, the growth of the premium sector in many markets is outpacing total growth for many fast-moving consumer goods (FMCG) categories. Between 2012 and 2014, the premium segment grew 21% in Southeast Asia, more than double the rate of the mainstream and value tiers (8% and 10%, respectively). Premium products grew 23% over the same period in China. In Latin America, growth in the premium segment outpaced total FMCG growth in every market except Mexico and Venezuela in the 12 months ended June 2016.

Forrester Research teamed up with B2BecNews to conduct a survey of B2B businesses to understand their experiences buying online. The survey of both corporate end users and corporate procurement managers produced fresh data about buy-side benchmarks related to B2B channel research and buying preferences, B2B mobile and tablet device behavior, etc.

The future of B2B is online. B2B businesses must leverage technology to better serve their customers and stay competitive. In the first episode of our eCommerce Over Coffee Webinar Series 7 Ways to Win: B2B eCommerce with Magento, three DotcomWeavers experts share tips on how to win in the changing B2B eCommerce space.