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DHL report reveals how ecommerce is shaping transport strategies

June 12, 2019 / esellercafe

A recent survey commissioned by DHL has revealed that companies are facing a fast changing market environment, be it in terms of geopolitical changes or technological transformation.But in terms of their ground transportation operations, by far the biggest issue on companies’ minds is ecommerce and its implications on service and ground transportation requirements.Especially the extraordinarily high service expectations born of ecommerce are impacting businesses.Just to name a few: Customers are expecting same or next day delivery, variable last-mile delivery options, high in-transit visibility, as well as flexible or free return policies and always in-stock inventories. Services that are increasingly challenging.