POS Retail
Elo Touch Solutions | January 09, 2024
Elo, a global leader in point-of-sale technology, is excited to unveil Elo Pay and the accompanying Elo Pay 7" Integrated Payment POS Terminal. Designed for merchants of all sizes, the new system delivers fast, secure, scalable payment services, allowing it to grow as your business expands.
Elo Pay is a comprehensive payment service that supports merchants in accepting transactions with confidence. With features including end-to-end encryption, secure tokenization, robust Terminal Management Services (TMS), and Remote Key Injection (RKI), the Elo Pay platform is compatible with multiple payment providers to provide maximum security while processing payments.
The Elo Pay system has been designed for all types of businesses. The solution provides merchants with four options to begin processing payments. First, Elo Pay Link enables merchants to utilize APIs to integrate their software with Elo's payment hardware. Elo Pay Link+ takes this further, providing a semi-integrated solution that supports acquisition between merchants and their chosen card networks such as Visa and Mastercard. Elo Pay TMS supports the management and monitoring of Elo payment devices, while Elo Pay RKI allows for the encryption keys to be securely injected into payment terminals remotely.
Strengthening the Elo Pay system is the new Elo Pay 7" Integrated Payment POS Terminal. The fully integrated and compact, enterprise-grade terminal is complete with a 7-inch touch display, flexible Android 12 OS, and Qualcomm SD660 processor. Embracing Elo's modular approach, the terminal can be deployed in multiple ways, from a stand-alone payment terminal to the computer fully powering an entire point-of-sale system.
The highly versatile terminal can be docked to an optional printer stand, placed remotely on a counter, or fully integrated into the Elo Z70 stand to form a complete system with the 7" screen facing the customer and a standard Elo monitor facing employees. The Elo Pay 7" can accept all forms of card payment, including physical cards, contactless mobile phone payments, and merchant gift cards, depending on the payment processor and acquiror selected by the merchant. The Elo Pay 7" integrated POS system has been designed to simplify the payment process, improve user experience, and maintain payment security.
Merchants will be able to deploy and manage their entire network of Elo Pay devices, thanks to EloView. The award-winning EloView allows users to deploy content and provision Elo Android-based devices in seconds, creating a seamless experience that will transform operations. Further peace of mind comes from Elo EssentialEdge, which ensures businesses can continue to deliver the convenience and familiarity of Android interfaces through monthly security updates, and Elo Care, which provides advance unit replacement, accidental damage protection, and extended warranty.
The Elo Pay 7" POS solution will be on display later this month when Elo heads to the National Retail Federation Expo 2024. The conference will see thousands of brands come together for three days of learning, collaboration, and discovery. Visitors will be able to find Elo at booth #5803.
"We know how important it is for merchants to have fast, reliable payment solutions. That is why we have developed Elo Pay and the accompanying Elo Pay 7" POS solution," said Craig Witsoe, CEO at Elo. "When combined together, it can help to transform a business's entire payment process, delivering rapid and secure transactions every time. It is also fully scalable, allowing merchants to easily increase their units as their operations grow."
Elo Pay Link is available today. Elo Pay Link+ and Elo Pay TMS are now in beta and available for integration. Elo Pay 7" is ready for integration starting today, with mass production scheduled to begin this spring. Elo Pay RKI will also be available this spring.
About Elo
As a leading global supplier of interactive solutions, #EloIsEverywhere. With over 30 million installations in more than 80 countries, Elo has established a significant global footprint. In fact, a new Elo touchscreen is installed somewhere in the world every 21 seconds. Built on a unified architecture, Elo's broad portfolio allows its customers to easily Choose, Configure and Connect & Control to create a unique experience. Choose from all-in-one systems, open-frame monitors and touchscreen monitors ranging from handheld to 65 inches. Configure with Elo's unique Elo Edge Connect® peripherals that allow use-specific solutions. Connect & Control with EloView®, a secure cloud-based platform for Android-powered devices. EloView enables secure deployment and management of a large network of interactive systems designed to reduce operating costs while increasing up-time and security.
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POS Solutions
Onbe | January 12, 2024
Onbe, a leading corporate payouts platform, today announces its partnership with TimeForge, a full-featured labor management system for the retail and food service industries, to transform the traditionally cash-heavy tip payout process into a seamless digital-first experience offering a range of popular payment choices. The new partnership with Onbe simplifies the payments side of restaurant management by providing a tip-tracking solution from TimeForge, integrated with Onbe’s digital payout offerings, to 14,000 restaurants, grocery stores and other retail groups and their approximately 840,000 employees.
Through TimeForge’s partnership with Custom Business Solutions (CBS), this tip-tracking solution will be an option available to the approximately 11,000 CBS customer locations on all of their supported POS platforms, including NorthStar, Micros, Aloha, and POSitouch. Restaurant operators will be able to calculate tips quickly and accurately at the end of every shift and pay workers immediately via reloadable digital cards.
Just 16 percent of diners pay for their restaurant meals with cash, according to research from PYMNTS, with the remainder using digital and electronic payment methods ranging from credit cards to mobile wallets. As a result, restaurants often don’t have enough cash on hand to tip out staff at the end of a shift, and tip distribution creates additional work and complexity for busy managers. TimeForge’s software solution eliminates the hassle of calculating tip pools and reconciling credit card tips by making it simple to sync data between POS and payroll platforms, ensuring that restaurant employees receive accurate payouts. When integrated with Onbe’s payouts gateway, the solution allows restaurants to replace cash tips with more secure and convenient options that fit the way today’s workforce prefers to pay and get paid: digitally and instantly.
“Payout choice is fundamental to Onbe’s offerings – empowering individuals with the secure, fast and convenient options they want while enabling businesses to easily manage those payouts, reducing risk and complexity,” said Bala Janakiraman, CEO of Onbe. “We’re proud to partner with TimeForge in helping evolve a traditionally cash-heavy process to deliver in-demand digital payout experiences, starting with the restaurant industry, making tip distribution fast and seamless.”
With the fully managed solution, restaurants can not only automate many aspects of the tip distribution process, but they benefit from Onbe’s features such as built-in fraud prevention and escheatment services that make money management and bookkeeping even simpler. Workers have access to simple online and mobile account tools, allowing them to track, manage and move their money with ease.
“In recent years, restaurants have embraced digital technology, with advances in food delivery and payment acceptance leading to transformative results, and the instant payment experience from TimeForge and Onbe is an extension of that push to modernize the industry” said Anthony Presley, CEO of TimeForge. “We are proud to work with Onbe to make the payout experience more convenient for both restaurants and their staff and we look forward to seeing our customers experience less turnover and faster hiring as a result.”
In industries known for slim profit margins and high operating costs, such as in restaurants and the broader leisure and hospitality sectors, streamlining the tip distribution process is one more way to yield time and cost savings. Digital-first tip payout solutions are sure to join other innovations such as online ordering as an industry standard, equipping restaurants to operate more efficiently, deliver an improved experience for their employees and meet the future of the fast-evolving food-service industry.
About TimeForge
TimeForge is a leading labor management platform that provides software to help retail and restaurant businesses control labor costs and operate more efficiently. The platform includes employee scheduling, timekeeping, communication, hiring and onboarding, manager logbooks, labor analytics, and task management products that scale seamlessly. Today, thousands of businesses use TimeForge’s powerful, easy-to-use tools and integrations to delight employees and empower busy managers. To learn more, visit timeforge.com or follow us on LinkedIn.
About Onbe
With more than 25 years of industry experience and offices in Chicago, Philadelphia and London, Onbe is a fintech that manages and modernizes customer and workforce disbursements for corporate clients ranging from mid-market to the Fortune 500. Onbe’s team of experts and technology platform offers clients a turnkey solution to offload their entire B2C payment operations, relieving them of the cost, complexity and risk that come with orchestrating these payments in-house. Backed by top-tier investors, Onbe delivers on today’s consumer expectations for instant, digital and seamless payments. To learn more, visit www.onbe.com and follow us on LinkedIn.
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POS Solutions
Agilysys | January 23, 2024
Agilysys, Inc., a leading global provider of hospitality software solutions and services, announced it is providing on-site premier support for the InfoGenesis point-of-sale (POS) system at Melbourne & Olympic Parks to ensure the 900,000-plus people expected to attend the 2024 Australian Open enjoy their food and beverage experiences.
As host to a variety of popular sports and entertainment events throughout the year, and as one of the largest and most diverse multi-purpose sporting, entertainment, conference and community precincts in Australia, Melbourne & Olympic Parks holds claim to the Australian Open, the first of four Grand Slam level tennis tournaments held each season. With more than 900,000 people expected to attend the 2024 tournament, the venue requires a fast, robust and reliable POS system to smoothly manage the high volume of orders and transactions and to ensure an exceptional fan experience at every interaction.
To prepare for delivering exceptional service to Australian Open fans, hundreds of InfoGenesis POS terminals are strategically placed in concession stands throughout the venue to shorten lines and wait times. With an increased focus on the convenience of mobile concession ordering and delivery and the security of contactless payments, Agilysys’ IG OnDemand solution has been made available so fans can use their mobile devices to place and receive orders wherever they are around the 40-hectare venue, and for the venue to accept and track cashless transactions. In addition, Agilysys POS experts and service teams are on-site throughout the two-week-long Australian Open to provide instant assistance and ensure optimal system efficiency and performance under heightened demand.
"Augmenting support during times of intensified system demand, such as what occurs during high-attendance events, is just one way we demonstrate our Serious About Service commitment,” said Agilysys Vice President of Client Services for APAC Ajoy Meenakshisundaram.
Meenakshisundaram added, “By delivering system implementation, performance optimization and signature service directly, rather than outsourcing to others, we gain deep insights into how our customers operate and their unique requirements, especially in times of peak demand. World-class venues like Melbourne & Olympic Parks count on innovative solutions such as InfoGenesis tailored to meet their unique fan experience requirements and delivered by a global trusted advisor focused on hospitality-driven businesses.”
About Agilysys
Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys’ 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com
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POS Solutions
XY Retail | January 08, 2024
XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions.
In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance.
The XY Retail OMS offers:
End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints.
Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision.
Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management.
Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement.
Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth.
"We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry."
About XY Retail
XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.
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