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Retail Banking In 2020

Respondents were drawn from across the world, with 60 banking executives from each key region - Asia-Pacific, Europe and North Americ - and 20 from the rest of the world. Just over half (101) work for commercial retail banks, while 20% work for private banks, 15% in savings, 12% in community banks and the remainder in credit unions. The shape of tech-dominated retail banking is becoming clearer. By 2020 your bank may no longer manage your real-time digital transactions nor your new account opening, but it will still lie at the heart of your financial world.

Spotlight

Posti Group Oyj

Posti is the leading postal and logistics service company in Finland. Our core business include postal services, parcels, freight and logistics services. We have the widest network coverage in Finland and we visit about three million households and companies every weekday. We manage the flow of everyday life in 11 countries. Our net sales in 2017 amounted to EUR 1.6 billion and the number of our personnel is approximately 20,000. www.posti.com

Other Infographics

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