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. https://POS.report/Resources/Whitepapers/be54df67-fc4d-49ef-9838-73e271593779_confirmit.pdf
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MAXIMIZE VOC ROI AND IMPROVE PROFITABILITY IN RETAIL
Unstructured text from sources such as survey comments, emails, and social media help businesses achieve tangible ROI ranging from new product ideas to higher customer satisfaction levels. Collect customer feedback via multiple channels. Then gather all that data into a centralized and smart hub that facilitates analysis of how interactions at each touchpoint impact other channels and the customer’s final decision to purchase. DOWNLOAD