Customer Engagement in the Modern Retail Environment

Infographic | December 7, 2019

Retailers face a number of challenges getting shoppers to download and use their mobile apps, but when they do succeed, the rewards are high: shoppers spend, on average, 30% more when using branded apps. Omnichannel efforts also pay off handsomely: consumers spend 17% more when their shopping experience is matched on multiple devices.

Infographic | January 13, 2020

The 21 st annual World Energy Markets Observatory (WEMO) reveals a world struggling to balance the the desire for continued economic growth with the need to take deliberate and drastic steps against climate change.

Infographic | June 14, 2022

Point of Sale (POS) software handles most in-person purchase transactions. It manages inventory, tracks sales, and works with your POS hardware to swipe credit cards. This infographic showcases data from Capterra's recent survey of retail professionals on how they find, purchase, and use POS software.

Infographic | December 16, 2019

Facts on E-Commerce Growth. More than 80 percent of the online population has used the Internet to purchase goods and services. 50 percent of the population online has shopped at Internet retailers more than one time.

Infographic | December 5, 2019

Returns hit the bottom line in multiple ways: the value of returned merchandise was $369 billion in 2018, and it takes, on average, more than seven people to handle processing a return. Additionally, 80% of first-time customers who return their order will never buy from that retailer again.

Infographic | January 6, 2020

With the 2019 holiday season barely in hindsight, you might be thinking it’s too early to begin putting together your 2020 seasonal retail marketing calendar. But, there’s no such thing as being too prepared for the holidays especially when, according to our 2019 holiday survey, more than 95% of retailers say their store is either “somewhat prepared” or “very prepared” for the retail holiday season.