B2B payments market is a significant untapped opportunity

Infographic | January 8, 2020

Modern retail is being influenced as much by younger, tech-savvy ‘millennials’, who increasingly shop online and on their mobiles, as by older baby-boomers (over 60s) who wield greater spending power and still prefer to shop in stores. Both groups are equally important to retailers in a world where consumers increasingly shop on their own terms. Oracle Retail's 2016 consumer research study 'The Power And The Money' took a closer look a how these different age groups are approaching shopping in the digital age.

Infographic | December 5, 2019

Retailers want to use technology to move forward, but they are often held back by previous investments: the average merchant spends 58% of their IT budget to maintain legacy systems, even as they work to compete with e-Commerce giants, improve their omnichannel capabilities and increase personalization. Security concerns also play a big role: 69% of companies are reluctant to innovate if they can't overcome cybersecurity issues.

Infographic | December 16, 2019

Facts on E-Commerce Growth. More than 80 percent of the online population has used the Internet to purchase goods and services. 50 percent of the population online has shopped at Internet retailers more than one time.

Infographic | December 5, 2019

Returns hit the bottom line in multiple ways: the value of returned merchandise was $369 billion in 2018, and it takes, on average, more than seven people to handle processing a return. Additionally, 80% of first-time customers who return their order will never buy from that retailer again.

Infographic | December 30, 2019

There is no escaping the fact that offline retail has changed over the last number of years. The predominant reason for this is advancement in technology but specifically with the emergence of the Internet and associated devices which allow consumers to literally shop from the comfort of their couch.

Infographic | December 7, 2019

Retailers face a number of challenges getting shoppers to download and use their mobile apps, but when they do succeed, the rewards are high: shoppers spend, on average, 30% more when using branded apps. Omnichannel efforts also pay off handsomely: consumers spend 17% more when their shopping experience is matched on multiple devices.