300% increase in complaints against e-commerce firms

Infographic | June 28, 2022

This makes the banking sector the next frontier in the metaverse. With time, customers can visit banks through a virtual reality device, all without stepping out of their homes. Even major financial corporations are making heavy investments given the potential of banking in the metaverse, thus positively influencing digital banking market dynamics.

Infographic | June 14, 2022

Point of Sale (POS) software handles most in-person purchase transactions. It manages inventory, tracks sales, and works with your POS hardware to swipe credit cards. This infographic showcases data from Capterra's recent survey of retail professionals on how they find, purchase, and use POS software.

Infographic | December 16, 2019

Facts on E-Commerce Growth. More than 80 percent of the online population has used the Internet to purchase goods and services. 50 percent of the population online has shopped at Internet retailers more than one time.

Infographic | December 6, 2019

Streamlined user experience is a critical element to any successful online retail website. When shopping online, consumers are looking to find the products they are looking for as easily as possible, and seek ways to reduce time and effort spent in the buying process. An efficient checkout process is one way to enhance the user experience and increase customer satisfaction. Learn about the steps of the customer checkout process and ways to automate the shipping process in our infographic below!

Infographic | December 5, 2019

Retailers want to use technology to move forward, but they are often held back by previous investments: the average merchant spends 58% of their IT budget to maintain legacy systems, even as they work to compete with e-Commerce giants, improve their omnichannel capabilities and increase personalization. Security concerns also play a big role: 69% of companies are reluctant to innovate if they can't overcome cybersecurity issues.

Infographic | December 7, 2019

Retailers face a number of challenges getting shoppers to download and use their mobile apps, but when they do succeed, the rewards are high: shoppers spend, on average, 30% more when using branded apps. Omnichannel efforts also pay off handsomely: consumers spend 17% more when their shopping experience is matched on multiple devices.