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2018 Customer Experience Excellence for Australia

July 10, 2018

CX leaders exemplify alignment around what good will look like for their customers and deliver on that vision across the front, middle and back of house. As I was dozing off, a stewardess gently put a very comfy blanket over me. I don’t know why but that really impressed me they are the best surely everything was just perfect.

Spotlight

Crunchyroll, Inc.

Crunchyroll is the world’s largest destination for anime and manga, boasting a global community of more than 40 million registered users and over 1 million subscribers. Fans connect through the most complete anime library including "Naruto Shippuden," "Attack on Titan," and “Dragon Ball Super,” events such as Crunchyroll Movie Nights, Crunchyroll News, and can purchase related merchandise through its online store. Through its app on game consoles, set-top boxes, mobile devices and more, Crunchyroll delivers content from leading media producers directly to viewers translated professionally in multiple languages. The service is available for free or through a premium offering that allows users to watch ad-free with access to simulcasts—top series available immediately after Japanese broadcast.

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