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Relay Payments Achieves Nationwide Adoption Throughout U.S. Warehouses

Relay Payments | January 27, 2023 | Read time : 02:04 min

Relay Payments Achieves Nationwide Adoption Throughout U.S.

On January 26, 2023, Relay Payments, the fintech firm digitizing payments for the logistics, supply chain, and trucking industries, announced that it is now accepted by ten of the United States' top ten unloading businesses. Relay, renowned for its trustworthy technology and excellent customer service, is seeing rapid adoption of its technological platform in a traditionally underserved industry.

Eight of the top 10 LTL carriers, ten of the leading 30 FTL carriers, the major conventional and digital freight brokers in the U.S., and 85,000+ midsize fleets and owner-operators depend on Relay for payments. In addition, as a result of this expansion, virtually every grocery store and cold storage facility in the United States now accept Relay as a payment method.

CIO and Chief Transformation Officer of Lineage Logistics, Sudarsan Thattai, said, "Since implementing Relay, drivers are saving significant time on the dock, improving the turnaround times at our distribution centers." He added, "Our warehouse staff enjoys working with Relay as well. Their customer service is also among the best I've seen in the logistics industry."

(Source – PR Newswire)

The firm's co-founders saw how much time drivers spent waiting at warehouses for manual cash and fleet check approvals. So they collaborated with the industry to create a fully digital, secure, and contactless payment system. Carriers and truckers are not the only parties to benefit, though. With less time spent at the dock for each truckload, warehouses can handle more daily deliveries, allowing them to stock store shelves more efficiently.

Relay's platform is intended to make the payment process more efficient and trustworthy in an industry plagued by poor service, old technology, and retention issues. As a result, relay expedites the return of drivers to the road, enables immediate driver payment, eliminates short pay, and decreases friction and fraud across the supply chain.

About Relay Payments

Relay Payments, founded in 2019, is a venture-backed fintech company based in Atlanta, developing a digital payment network for the transportation, logistics, and supply chain sectors. Relay, trusted by more than 300,000 carriers and drivers, is pioneering the modernization of payments in the traditional cash- and check-dependent sector. The company has partnered with industry titans such as Coyote Logistics, J.B. Hunt, and Old Dominion Freight Line to simplify their payment process and improve operations to expedite the delivery of consumer goods to shelves.

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