Online Retail Monitor Tracks Consumer Buying Behavior During Crisis

dealerscope | April 01, 2020

Amperity, an AI-powered Customer Data Platform (CDP), has debuted the COVID-19 Retail Monitor, an interactive tracking and benchmarking tool covering the impact of the pandemic on the retail industry. The COVID-19 Retail Monitor is an online tool for business leaders, journalists, and analysts, and will be regularly updated with current data on an ongoing basis. The COVID-19 Retail Monitor allows users to assess the North American retail industry through data points related to changes in sales, revenue, acquired customers, customer retention, product orders, and average order value (AOV). Users can take this one step further by breaking down YoY trends by firmographic profile, geography, channel, digital medium, and device. The dashboard will also feature weekly insights with news from the week that may have an impact on the current data.

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Learn how to set up Square Restaurant POS hardware with this easy-to-follow tutorial. We'll walk you through step-by-step instructions on the hardware setup process, including printer and internet configuration, so you can be ready for service in no time.

Spotlight

Learn how to set up Square Restaurant POS hardware with this easy-to-follow tutorial. We'll walk you through step-by-step instructions on the hardware setup process, including printer and internet configuration, so you can be ready for service in no time.

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POS HARDWARE

Cantaloupe Introduces Cantaloupe Go Solutions for Self-Service Commerce at The NAMA 2023 Show

Businesswire | May 09, 2023

Cantaloupe, Inc. ,a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, is at The National Automatic Merchandising Association (NAMA) Show 2023 in Atlanta this week, May 10-12, where it is introducing its newly branded Cantaloupe Go product line of solutions that bring the self-service experience directly to consumers — to buy it and go! The Cantaloupe Go offering includes Cantaloupe’s modern line of self-checkout kiosks, Smart Store concepts and Cantaloupe Go management platform. This is the first time Cantaloupe’s advancements in Smart Store technology using Artificial Intelligence (AI) and Smart Lock features are debuting publicly. NAMA Show attendees can experience Cantaloupe Go solutions at Cantaloupe’s booth in Building C, Level 1 #1221 and demo Cantaloupe’s Smart Market in NAMA’s Imagination Way. “The new Cantaloupe Go branding better aligns with our overall mission to power self-service commerce, both in the United States and globally,” said Elyssa Steiner, chief marketing officer with Cantaloupe, Inc. “It provides one cohesive brand for Cantaloupe and showcases our innovative Smart Store technologies prominently, which positions Cantaloupe as a major player in both the micro market and self-service retail space.” The Go Mini, Go MiniX, Go Plus100, Go Plus200, Go Plus300, and Go Max make up the Cantaloupe Go line-up of self-checkout kiosks. Each kiosk model varies in cost, features and payment acceptance capabilities, providing operators with flexible options to establish self-service experiences in a variety of locations. In addition, the Smart Store line provides a complete point-of-sale solution for customers wanting to extend self-service solutions into semi-public or public settings. NAMA show attendees can experience Cantaloupe’s Smart Store technology including: • The Cooler Café, which uses a payment terminal to link up to three connected coolers for buying food and beverage products. Using Smart Lock technology, The Cooler Café remains locked until payment is processed, and operators can monitor cooler temperature in real-time. • The Smart Café, which is being displayed for the first time at the show, uses dynamic vision and AI technology to charge the consumer for products they select out of the cooler. Consumers simply present their payment, grab the item, and walk away. • The Smart Market, a completely locked micro market, allows consumers to log into a user account or unlock the market with a credit/debit card. Once the consumer has made their selections, they complete their purchase at the kiosk. The Smart Market is currently available from Cantaloupe in Europe and is being showcased for the first time in the United States. All Cantaloupe Go self-service solutions integrate directly into Cantaloupe’s Seed platform, enabling operators to expand their self-service options while maintaining the highest level of efficiency in servicing, routing and overall store performance. “We are so excited about our self-service kiosk solutions and Smart Store technologies,” said Elyssa Steiner. “Cantaloupe is truly creating a one-stop-shop for self-service retail products and is delivering a cohesive shopping experience for our operators and their customers. Globally, this presents a strong and recognizable brand that showcases how Cantaloupe technology powers self-service commerce.” About Cantaloupe, Inc. Cantaloupe, Inc. is a software and payments company that provides end-to-end technology solutions for self-service commerce. Cantaloupe is transforming the self-service industry by offering one integrated solution for payments processing, logistics, and back-office management. The company’s enterprise-wide platform is designed to increase consumer engagement and sales revenue through digital payments, digital advertising, and customer loyalty programs, while providing retailers with control and visibility over their operations and inventory. As a result, customers ranging from vending machine companies to operators of micro markets, car charging stations, laundromats, metered parking terminals, kiosks, amusements, and more can run their businesses more proactively, predictably, and competitively.

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POS RETAIL

CardFree Launches ‘Checkout,’ The Most Comprehensive Wallet Offering for Merchants

Businesswire | May 11, 2023

CardFree, the all-in-one platform empowering merchants to create customized order, pay, and loyalty solutions, is launching CardFree Checkout – an end-to-end payment interface that allows for a platform-agnostic, frictionless checkout, designed by the same team who launched two of the largest mobile merchant deployments in history. CardFree Checkout can also leverage CardFree’s Universal Payment Layer, providing a single API to streamline Delivery, Order Ahead, In-Store Ordering, Text-to-Pay and Pay@Table while giving restaurants holistic analytics of individual customer behavior across channels. Checkout is decoupled from CardFree’s core solutions and can be embedded in any 3rd party’s native app or web solution with the ability to accept a variety of digital wallets such as Apple Pay, Google Pay, PayPal, Venmo, and more. That means that restaurants can use Checkout as a standalone product for streamlined payments, regardless of their digital ordering provider, POS, or payment processor. Additionally, unlike most other restaurant payment solutions on the market, CardFree Checkout offers built-in protection to identify fraudulent activity pre-transaction as well as 3D-Secure authentication to shift chargeback liability to the issuing bank. With the rise of digital solutions in hospitality, there has been an increase in both vendor and payment fatigue – driving most brands to multiple reporting venues, and worse, the consumer to muddle through 3-5 different checkout experiences. CardFree Checkout creates a unified payment experience regardless of the medium, meaning customers will engage with the same exact payment process on any ordering platform a restaurant offers – web app, native app, Text-To-Pay for phone orders, in-store kiosk, Pay@Table, etc. That ease of use and familiarity from guests effectively reduces cart abandonment while a unified source of analytics simplifies data-driven marketing. “Life has been hard enough these last few years for our partners, payments don’t have to be,” said Jon Squire, Founder and CEO of CardFree. “Oftentimes restaurant operators feel that they are locked into the payment interface provided by their ordering platform provider or POS vendor, so, like all CardFree products, Checkout is another weapon in our arsenal that gives restaurants freedom and flexibility. Our fundamental belief is that our partners’ success is our success and this is another tool to help drive transactions and ease consumer adoption with almost no incremental technological lift.” CardFree Checkout is a comprehensive suite of payment options that cut across credit, debit, digital wallets, and gift cards, all wrapped with industry-leading fraud tools to minimize the touch points for merchants to go live. Checkout can be paired with any on-premise (Pay@Table, Order@Table, Drive-Thru, Loyalty) and off-premise (Order Ahead, Text-to-Pay) tools to further ease deployment and vendor management. About CardFree CardFree provides the only integrated solution to mobilize and enhance the customer experience for maximum ROI. Our award-winning platform provides end-to-end services to engage consumers with offers, loyalty, order ahead, and payments. Headquartered in San Francisco, the company has been recognized as a “Fierce 15” company by Fierce Wireless, having the Best Mobile Merchant Platform by Frost & Sullivan, and as Best Mobile Start-up by the MEA Awards.

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POS RETAIL

Pavilion Payments Adds Thirteen New Operators to VIP Preferred® Network to Provide Online Banking Access for Casino and Sportsbook Gaming

Businesswire | April 19, 2023

Pavilion Payments, the leading omnichannel payments provider exclusively serving the gaming industry, has added 13 individual sites to VIP Preferred® ACH to enable the use of online banking credentials to provide easy funding capabilities for an improved gaming experience. Through Pavilion Payments’ industry-standard ACH network, VIP Preferred®, patrons can use online banking credentials to create their accounts and add secondary funding sources, significantly enhancing the user experience. After one enrollment, patrons can connect to more than 400 land-based and online gaming institutions across the United States. This online banking feature is designed to increase enrollment approval, improve enrollment speed, eliminate manual entry mishaps, and emphasize safety and security. Thirteen individual sites have integrated Pavilion Payments online bank credentialing including Action 24/7, BetSaracen, Betway Ohio, Circa Sports Colorado, SuperBook Sports Ohio and Jackpot.com. Implementing online bank credentialing not only makes funds more accessible but also ensures patron information is safe and secure. With patrons’ needs at top-of-mind, the online banking integration is also intended to appeal to younger patrons who are more likely to use bank credentials. “Pavilion Payments aims to equip operators and patrons with technology that creates a seamless payments process that is safe and secure,” said Christopher Justice, President of Pavilion Payments. “VIP Preferred provides cutting-edge capabilities such as online banking credential enrollment that will truly improve the patron gaming experience.” About Pavilion Payments Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, providing integrated omnichannel and software solutions that enable flexible funding, play, and cash out.

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