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Norauto Deploys Openbravo’s Store Solution to Adopt Omnichannel Commerce in Its Auto Centers

Openbravo | April 01, 2022

Omnichannel Solution
The deployment of Openbravo's point-of-sale system has been completed across the 280 branch locations of Norauto's French network. Norauto is the European leader in automotive repair and maintenance services. Franchisees are now being deployed.

Norauto, being a part of the Mobivia group, has been supporting motorists for nearly 50 years and currently has a total of 656 centers. Out of 656 centers, 407 are in France and the rest in Spain, Portugal, Belgium and Italy.

Norauto's major market, France, is the first in Europe to use Openbravo POS as the technological platform for omnichannel commerce.

The project's second phase will see the deployment of Openbravo in all Norauto centers outside of France, progressively expanding to include Spain, Portugal, Italy, and Belgium by 2022.

Norauto desired to replace its aging point-of-sale system, which was out of date and unable to satisfy the demands of omnichannel commerce.

Openbravo POS, a critical component of the Openbravo Commerce Cloud platform, was chosen by the firm for its entirely web-based point-of-sale solution. There was no need for additional hardware in the stores, as the platform is now operating on fixed terminals. Due to its adaptability, it is well-suited to Norauto's service-oriented business strategy.

Openbravo's open design facilitated interaction with the specialized software utilized in its workshops.

Additionally, Norauto noted how easily the Openbravo POS user interface could be customized to meet its company's unique design and usability needs.

"We chose Openbravo for its flexible POS solution that includes comprehensive functionality to move us towards omnichannel commerce and can be easily adapted to our business requirements. In addition, Openbravo has the resources and expertise to support our ambitious deployment."

Xavier Marvaldi, Digital Leader at Mobivia

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Billtrust Earns EcoVadis Bronze Sustainability Rating

Billtrust | March 30, 2023

Billtrust, a B2B accounts receivable (AR) automation and digital payments market leader, has been recognized with a Bronze sustainability rating by the EcoVadis rating agency, which specializes in evaluating environmental performance and corporate social responsibility. The EcoVadis methodology scores companies on twenty-one indicators across four categories: Environment, Labor & Human Rights, Ethics and Sustainable Procurement. Sustainable business practices have always been a part of Billtrust culture, but in 2021, the company conducted its first materiality assessment to deepen its understanding of the most important issues to its stakeholders and business. Gathering expertise from customers, partners, employees, academia and NGOs, Billtrust worked to ensure its strategy was shaped by stakeholder feedback while reflecting its long standing company values. With an integrated, enterprise-wide approach to its Environmental, Social & Governance (ESG) program, Billtrust ensures alignment with its values and invests in what is most material to the company and the communities it impacts. Key sustainability initiatives for Billtrust include: • Sustainable Product Innovation. Billtrust transforms our customers' billing processes to enable more sustainable B2B payments. From January 2021 to June 2022, we: Drove eSolutions customer campaigns to accelerate digital adoption, saving 301 million paper invoices and 22 million paper checks from landfills. Introduced our Sustainability/eAdoption award to recognize one customer per year for realizing high-impact environmental savings. Incorporated environmental savings in our conversations with customers to demonstrate how digitizing paper billing and invoicing helps achieve business sustainability goals. • Diversity, Equity, Inclusion & Belonging (DEIB). At Billtrust, everyone belongs. Our commitment to Diversity, Equity, Inclusion & Belonging (DEIB) is critical in fulfilling our vision to retain exceptional talent and lift up the communities in which we operate. We continually advance our DEIB efforts in a range of areas, including hiring diverse talent and growing our Employee Resource Groups (ERGs). • Billtrust for Good. We have an established philanthropic presence across the communities where we operate and throughout the world, and our employees are a key element of our social impact programming. In February 2022, we launched Billtrust for Good to drive social impact in our communities through activities such as partnerships with non-profit organizations, employee volunteering initiatives and corporate and matching grants. We make corporate donations and host employee volunteer activities regularly, including our recent company-wide Billtrust for Better Day, and 100% of our senior executives take part in Billtrust for Good programming. • Data Security and Privacy. Our enterprise cloud services are independently validated through third-party audits, continual self-assessment and legal oversight. We publish our privacy policies and terms of service, which describes our practices concerning the use, transmission and disclosure of information. • Energy and Greenhouse Gas Management. Billtrust hired a third-party environmental consulting firm to conduct our 2021 environmental baseline measurement report, covering scope 1, 2, and specific 3 category greenhouse gas emissions under the GHG Protocol. Through the assessment, we verified that our work-from-anywhere policy produced tangible environmental savings per employee. We will continue to identify opportunities to reduce our carbon footprint in our physical and digital operations, while also promoting internal day-to-day sustainable practices. "We are proud to receive the Bronze sustainability rating, which is emblematic of our ongoing efforts to be responsible global corporate citizens," said Sunil Rajasekar, Billtrust CEO. "We embrace our responsibility as a global company by focusing on people and culture, climate and communities, and trust and accountability to create value for all of our stakeholders and help address critical global issues." More than 100,000 companies globally have been rated by EcoVadis. EcoVadis' business sustainability ratings are based on international sustainability standards such as the Ten Principles of the UN Global Compact, the International Labour Organization (ILO) conventions, the Global Reporting Initiative (GRI) standards and the ISO 26000 standard. About Billtrust Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. The order-to-cash process is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of the order-to-cash process, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections.

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Cantaloupe Introduces Cantaloupe Go Solutions for Self-Service Commerce at The NAMA 2023 Show

Businesswire | May 09, 2023

Cantaloupe, Inc. ,a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, is at The National Automatic Merchandising Association (NAMA) Show 2023 in Atlanta this week, May 10-12, where it is introducing its newly branded Cantaloupe Go product line of solutions that bring the self-service experience directly to consumers — to buy it and go! The Cantaloupe Go offering includes Cantaloupe’s modern line of self-checkout kiosks, Smart Store concepts and Cantaloupe Go management platform. This is the first time Cantaloupe’s advancements in Smart Store technology using Artificial Intelligence (AI) and Smart Lock features are debuting publicly. NAMA Show attendees can experience Cantaloupe Go solutions at Cantaloupe’s booth in Building C, Level 1 #1221 and demo Cantaloupe’s Smart Market in NAMA’s Imagination Way. “The new Cantaloupe Go branding better aligns with our overall mission to power self-service commerce, both in the United States and globally,” said Elyssa Steiner, chief marketing officer with Cantaloupe, Inc. “It provides one cohesive brand for Cantaloupe and showcases our innovative Smart Store technologies prominently, which positions Cantaloupe as a major player in both the micro market and self-service retail space.” The Go Mini, Go MiniX, Go Plus100, Go Plus200, Go Plus300, and Go Max make up the Cantaloupe Go line-up of self-checkout kiosks. Each kiosk model varies in cost, features and payment acceptance capabilities, providing operators with flexible options to establish self-service experiences in a variety of locations. In addition, the Smart Store line provides a complete point-of-sale solution for customers wanting to extend self-service solutions into semi-public or public settings. NAMA show attendees can experience Cantaloupe’s Smart Store technology including: • The Cooler Café, which uses a payment terminal to link up to three connected coolers for buying food and beverage products. Using Smart Lock technology, The Cooler Café remains locked until payment is processed, and operators can monitor cooler temperature in real-time. • The Smart Café, which is being displayed for the first time at the show, uses dynamic vision and AI technology to charge the consumer for products they select out of the cooler. Consumers simply present their payment, grab the item, and walk away. • The Smart Market, a completely locked micro market, allows consumers to log into a user account or unlock the market with a credit/debit card. Once the consumer has made their selections, they complete their purchase at the kiosk. The Smart Market is currently available from Cantaloupe in Europe and is being showcased for the first time in the United States. All Cantaloupe Go self-service solutions integrate directly into Cantaloupe’s Seed platform, enabling operators to expand their self-service options while maintaining the highest level of efficiency in servicing, routing and overall store performance. “We are so excited about our self-service kiosk solutions and Smart Store technologies,” said Elyssa Steiner. “Cantaloupe is truly creating a one-stop-shop for self-service retail products and is delivering a cohesive shopping experience for our operators and their customers. Globally, this presents a strong and recognizable brand that showcases how Cantaloupe technology powers self-service commerce.” About Cantaloupe, Inc. Cantaloupe, Inc. is a software and payments company that provides end-to-end technology solutions for self-service commerce. Cantaloupe is transforming the self-service industry by offering one integrated solution for payments processing, logistics, and back-office management. The company’s enterprise-wide platform is designed to increase consumer engagement and sales revenue through digital payments, digital advertising, and customer loyalty programs, while providing retailers with control and visibility over their operations and inventory. As a result, customers ranging from vending machine companies to operators of micro markets, car charging stations, laundromats, metered parking terminals, kiosks, amusements, and more can run their businesses more proactively, predictably, and competitively.

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Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

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Billtrust Earns EcoVadis Bronze Sustainability Rating

Billtrust | March 30, 2023

Billtrust, a B2B accounts receivable (AR) automation and digital payments market leader, has been recognized with a Bronze sustainability rating by the EcoVadis rating agency, which specializes in evaluating environmental performance and corporate social responsibility. The EcoVadis methodology scores companies on twenty-one indicators across four categories: Environment, Labor & Human Rights, Ethics and Sustainable Procurement. Sustainable business practices have always been a part of Billtrust culture, but in 2021, the company conducted its first materiality assessment to deepen its understanding of the most important issues to its stakeholders and business. Gathering expertise from customers, partners, employees, academia and NGOs, Billtrust worked to ensure its strategy was shaped by stakeholder feedback while reflecting its long standing company values. With an integrated, enterprise-wide approach to its Environmental, Social & Governance (ESG) program, Billtrust ensures alignment with its values and invests in what is most material to the company and the communities it impacts. Key sustainability initiatives for Billtrust include: • Sustainable Product Innovation. Billtrust transforms our customers' billing processes to enable more sustainable B2B payments. From January 2021 to June 2022, we: Drove eSolutions customer campaigns to accelerate digital adoption, saving 301 million paper invoices and 22 million paper checks from landfills. Introduced our Sustainability/eAdoption award to recognize one customer per year for realizing high-impact environmental savings. Incorporated environmental savings in our conversations with customers to demonstrate how digitizing paper billing and invoicing helps achieve business sustainability goals. • Diversity, Equity, Inclusion & Belonging (DEIB). At Billtrust, everyone belongs. Our commitment to Diversity, Equity, Inclusion & Belonging (DEIB) is critical in fulfilling our vision to retain exceptional talent and lift up the communities in which we operate. We continually advance our DEIB efforts in a range of areas, including hiring diverse talent and growing our Employee Resource Groups (ERGs). • Billtrust for Good. We have an established philanthropic presence across the communities where we operate and throughout the world, and our employees are a key element of our social impact programming. In February 2022, we launched Billtrust for Good to drive social impact in our communities through activities such as partnerships with non-profit organizations, employee volunteering initiatives and corporate and matching grants. We make corporate donations and host employee volunteer activities regularly, including our recent company-wide Billtrust for Better Day, and 100% of our senior executives take part in Billtrust for Good programming. • Data Security and Privacy. Our enterprise cloud services are independently validated through third-party audits, continual self-assessment and legal oversight. We publish our privacy policies and terms of service, which describes our practices concerning the use, transmission and disclosure of information. • Energy and Greenhouse Gas Management. Billtrust hired a third-party environmental consulting firm to conduct our 2021 environmental baseline measurement report, covering scope 1, 2, and specific 3 category greenhouse gas emissions under the GHG Protocol. Through the assessment, we verified that our work-from-anywhere policy produced tangible environmental savings per employee. We will continue to identify opportunities to reduce our carbon footprint in our physical and digital operations, while also promoting internal day-to-day sustainable practices. "We are proud to receive the Bronze sustainability rating, which is emblematic of our ongoing efforts to be responsible global corporate citizens," said Sunil Rajasekar, Billtrust CEO. "We embrace our responsibility as a global company by focusing on people and culture, climate and communities, and trust and accountability to create value for all of our stakeholders and help address critical global issues." More than 100,000 companies globally have been rated by EcoVadis. EcoVadis' business sustainability ratings are based on international sustainability standards such as the Ten Principles of the UN Global Compact, the International Labour Organization (ILO) conventions, the Global Reporting Initiative (GRI) standards and the ISO 26000 standard. About Billtrust Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. The order-to-cash process is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of the order-to-cash process, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections.

Read More

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Cantaloupe Introduces Cantaloupe Go Solutions for Self-Service Commerce at The NAMA 2023 Show

Businesswire | May 09, 2023

Cantaloupe, Inc. ,a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, is at The National Automatic Merchandising Association (NAMA) Show 2023 in Atlanta this week, May 10-12, where it is introducing its newly branded Cantaloupe Go product line of solutions that bring the self-service experience directly to consumers — to buy it and go! The Cantaloupe Go offering includes Cantaloupe’s modern line of self-checkout kiosks, Smart Store concepts and Cantaloupe Go management platform. This is the first time Cantaloupe’s advancements in Smart Store technology using Artificial Intelligence (AI) and Smart Lock features are debuting publicly. NAMA Show attendees can experience Cantaloupe Go solutions at Cantaloupe’s booth in Building C, Level 1 #1221 and demo Cantaloupe’s Smart Market in NAMA’s Imagination Way. “The new Cantaloupe Go branding better aligns with our overall mission to power self-service commerce, both in the United States and globally,” said Elyssa Steiner, chief marketing officer with Cantaloupe, Inc. “It provides one cohesive brand for Cantaloupe and showcases our innovative Smart Store technologies prominently, which positions Cantaloupe as a major player in both the micro market and self-service retail space.” The Go Mini, Go MiniX, Go Plus100, Go Plus200, Go Plus300, and Go Max make up the Cantaloupe Go line-up of self-checkout kiosks. Each kiosk model varies in cost, features and payment acceptance capabilities, providing operators with flexible options to establish self-service experiences in a variety of locations. In addition, the Smart Store line provides a complete point-of-sale solution for customers wanting to extend self-service solutions into semi-public or public settings. NAMA show attendees can experience Cantaloupe’s Smart Store technology including: • The Cooler Café, which uses a payment terminal to link up to three connected coolers for buying food and beverage products. Using Smart Lock technology, The Cooler Café remains locked until payment is processed, and operators can monitor cooler temperature in real-time. • The Smart Café, which is being displayed for the first time at the show, uses dynamic vision and AI technology to charge the consumer for products they select out of the cooler. Consumers simply present their payment, grab the item, and walk away. • The Smart Market, a completely locked micro market, allows consumers to log into a user account or unlock the market with a credit/debit card. Once the consumer has made their selections, they complete their purchase at the kiosk. The Smart Market is currently available from Cantaloupe in Europe and is being showcased for the first time in the United States. All Cantaloupe Go self-service solutions integrate directly into Cantaloupe’s Seed platform, enabling operators to expand their self-service options while maintaining the highest level of efficiency in servicing, routing and overall store performance. “We are so excited about our self-service kiosk solutions and Smart Store technologies,” said Elyssa Steiner. “Cantaloupe is truly creating a one-stop-shop for self-service retail products and is delivering a cohesive shopping experience for our operators and their customers. Globally, this presents a strong and recognizable brand that showcases how Cantaloupe technology powers self-service commerce.” About Cantaloupe, Inc. Cantaloupe, Inc. is a software and payments company that provides end-to-end technology solutions for self-service commerce. Cantaloupe is transforming the self-service industry by offering one integrated solution for payments processing, logistics, and back-office management. The company’s enterprise-wide platform is designed to increase consumer engagement and sales revenue through digital payments, digital advertising, and customer loyalty programs, while providing retailers with control and visibility over their operations and inventory. As a result, customers ranging from vending machine companies to operators of micro markets, car charging stations, laundromats, metered parking terminals, kiosks, amusements, and more can run their businesses more proactively, predictably, and competitively.

Read More

POS RETAIL

Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

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