Lightspeed and OpenTable Help Restaurants Drive Improved Efficiencies as Systems Integration Partnership Extends to North America

Lightspeed | July 20, 2022 | Read time : 02:17 min

Lightspeed and news
Lightspeed Commerce Inc. (NYSE: LSPD) (TSX: LSPD), the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer experiences, today announced the expansion of its systems integration partnership with OpenTable (part of Booking Holdings Inc.,NASDAQ: BKNG), a leading restaurant platform and provider of online restaurant reservations.

The rich integration between OpenTable and Lightspeed enables the two systems to communicate in real-time, streamlining the core information restaurants need to run an efficient floor all in one place. Those using the Lightspeed and OpenTable systems integration can better understand diner behavior and spending, get up-to- the-minute updates on table status, and track revenue in real-time, harnessing the power of both systems.

The partnership expansion comes as restaurants continue to face a difficult operating environment with rising costs and staff shortages, putting a new emphasis on the need to drive efficiencies, without compromising the guest experience.

Restaurants using the integration can benefit from:
  • Improved table turnaround times with up-to-the-second updates, so hosts know the status of every table.
  • Automated check creation once a meal is completed.
  • Quickly viewing information on past visits including average spend, previous order info and more, allowing staff to provide a greater level of customer familiarity and hospitality.
  • Interactive reports available anytime, anywhere, giving restaurateurs real-time access to restaurant performance, revenue, and more.

"Lightspeed restaurants are always looking to help provide the best possible guest experience. This partnership gives management and staff in-depth guest details for every reservation, OpenTable is an industry-leading restaurant platform, and we're proud to bring more resources like this to our customers around the world."

-Peter Dougherty GM Lightspeed Hospitality.

Our integration partnership with Lightspeed gives restaurants even more tools to help provide exceptional hospitality while protecting their bottom line, said Susan Lee, Chief Growth Officer for OpenTable. We've seen success in Europe, and we look forward to bringing these capabilities to more owners and operators across North America.

About Lightspeed-
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. 


For successful retailers, zero-based budgeting is more than just a clean-sheet approach—it's a mindset.


For successful retailers, zero-based budgeting is more than just a clean-sheet approach—it's a mindset.

Related News


Toshiba's Retail Division Opens Innovation & Incubation Hub in Frisco, Texas

Toshiba Global Commerce Solutions | August 09, 2022

The retail industry is evolving, and retailers seek new and innovative ways to meet consumer demands across channels. Toshiba Global Commerce Solutions is establishing a strategic presence in Frisco, Texas, to attract high-tech talent and technology partners for developing new solutions and incubating future innovation. As a hub for the company’s initiatives to meet the growing demand to reimagine the store of the future, the expanded footprint will: Accelerate the company’s growth strategy through investments in cloud development, computer vision and retail IoT Increase the company’s commitment to technology partnerships to incubate new retail innovation Broaden capital investments, including a new team dedicated to mergers & acquisition "As a recognized leader in digital transformation in the retail industry, we are focused on providing scalable, customer-centric solutions that deliver optimized experiences to meet consumers when, where and how they shop, While many tech companies are cutting back, we are investing significantly and expanding to meet new demand created by our commerce platform recognized for accelerating digital transformation to deliver an exceptional retail experience." -Rance Poehler, president and CEO, Toshiba Global Commerce Solutions. Supporting its investment in digital retail transformation, Toshiba is recruiting people with cloud, microservices, and edge computing skills to drive innovation and development of its ELERA™ unified commerce platform, enabling the evolving technology needs of the world's largest retailers. The company is also expanding its collaboration with innovators who have best-in-class solutions that demonstrate unique value to retailers. "We are nurturing the incubation of ideas to innovate and advance our industry-recognized retail solutions like ELERA, Toshiba's open, modular platform for unified commerce. Its core value is its ability to help retailers become more agile and resilient in the face of change, Part of our strategy includes engaging emerging startups in the region to expand our ecosystem. Our investments in IoT, data analytics and computer vision enable retailers to provide a consistent, compelling experience for consumers, whether they shop in-store, at curbside, on their mobile device, or at home." -Mike Yeung, Executive Vice President and CTO, Toshiba Global Commerce Solutions. Toshiba will initially bring 50 new jobs to the area in 2022, with plans to triple that number over the next two years. "We are thrilled to welcome Toshiba Global Commerce Solutions to Frisco," said Frisco Mayor Jeff Cheney. "Toshiba's research and development expansion brings new corporate innovation jobs that will provide great opportunities for Frisco residents and further expand our tech ecosystem. This is a big win for Frisco and adds another internationally recognized brand to our rapidly growing portfolio of top-tier companies." With 150 new jobs planned over the next two years, Toshiba Global Commerce Solutions’ new innovation hub in Frisco is great news for North Texans looking to capitalize on exceptional tech opportunities offered in our state, said Governor Greg Abbott. “Texas is the top state for high-value business investments because companies like Toshiba are attracted to our unmatched business climate and highly-skilled, diverse workforce. I look forward to working alongside Toshiba as we further cement Texas’ position as a global leader in technology and as the top state for tech jobs growth in the nation. The company's Durham, North Carolina location continues to serve as the global headquarters driving these global investments and growth strategies. The greater Dallas area was a strategic choice for the company's expansion because it is a central hub enabling rapid connectivity to our other development centers in Raleigh/Durham, Guadalajara, Mexico, Singapore, Taipei, Tokyo, and cities across Europe. The Toshiba Global Commerce Solutions office is in Hall Park – 3201 Dallas Parkway, Suite 600, Frisco, Texas 75034. The sixth-floor 14,341 square foot space features 15 offices, four conference rooms, 51 workstations, a break area, and a lounge. Additionally, employees will have access to Hall Park's amenities, including a state-of-the-art fitness facility, cafe, lounge, walking trails, electric vehicle charging stations, and more. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation.

Read More


Lavu Provides Seamless Integration of Third Party Delivery Platforms for Its Restaurant Point of Sale Customers

LAVU | August 23, 2022

Lavu, a major global restaurant software and payments solution provider built by restaurant people, today announces that new and existing Lavu POS customers in the United States and Canada can directly integrate third party delivery platforms into their POS, streamlining the online ordering and delivery process. Starting today, Lavu merchants will be able to see and auto-accept all orders, as well as analyze data across all locations and platforms using a single tablet. Powered by an integration with Otter, thousands of restaurants will eliminate the chaos of managing online orders separately, and will allow them to use their time delivering great guest experiences and growing their businesses. The following delivery partners, and more, will be integrated into Lavu’s POS in the US and Canada: UberEats, DoorDash, Postmates, Caviar, Order with Google, Club Feast, Grubhub, GoDysh, Lovett, Hungry Panda, Palette Labs, Skip the Dishes, ChowNow, Seamless, Ritual, Bite Squad, Zuppler and Waitr. “Third party delivery apps have served as a lifeline for restaurants, allowing them to bring in new customers and orders during challenging times, “By uniting these platforms with their existing point of sale, it makes the delivery process for restaurants smoother, ultimately improving customer service, and enables them to better understand and optimize their sales.” Saleem S. Khatri, CEO of Lavu. About Lavu Lavu is the world’s leading restaurant management platform for small and medium-sized restaurants. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite. Embodying values of hospitality in its 24/7 support of restaurant partners in more than 65 countries, Lavu helps businesses grow with solutions built for restaurants by restaurant people. Headquartered in Albuquerque, New Mexico, Lavu was the first iPad point of sale in the Apple App Store and continues to offer the latest in restaurant features and functionalities. Learn more at About Otter Otter,, is a restaurant technology company that helps restaurants increase sales, save time, and make delivery easier. The company operates globally with a wide range of restaurants - from large enterprises to small businesses. Otter’s partnerships with major online and direct-to-consumer ordering platforms enable the business to provide restaurant customers with unparalleled order aggregation, automation, and data reporting, ensuring restaurants succeed in an omni-channel world by increasing online sales and operating with greater efficiency. Otter’s innovative order management and analytics technology products can be tailored to meet all restaurants’ online ordering needs. Key restaurant customers include KFC, Taco Bell, Arby’s, Subway, Golden Corral, Ben & Jerry’s, and Pressed Juicery.

Read More


linked2pay deploys Workato to deliver payments orchestration ,real-time exchange transaction data accounting ,operating used by millions businesses

linked2pay | September 06, 2022

linked2pay, a leading payment software technology provider, today announced that it will use Workato to expedite the integration of payment solutions for users of popular accounting and operating systems used by millions of businesses. "We completed the heavy lifting in our initial project with Workato so that our clients can set up their real-time data exchange with supported accounting and operating systems in just a few clicks. The functionality is now available to merchants who utilize any of the linked2pay supported gateways. The resulting integration will provide automation to improve their back office and accelerate cash flow," Kyle Taylor COO at linked2pay. Clients of many popular software packages that include QuickBooks, NetSuite, FreshBooks, Raiser's Edge NXT and others are now a few clicks away from integrating with linked2pay for payments processing automation. "Ensuring that customers are able to seamlessly connect to the systems and data they need to is a key product criteria for every technology provider. This is especially true in the payment technology space where these integrations impact a business's bottom line," said Will Davis, VP of Product Initiatives at Workato. "We're excited about this partnership with linked2pay in providing their customers with access to critical operational and accounting systems while also expanding the payment options for their customers." About linked2pay linked2pay is an easy to utilize, award-winning payments technology solution set that orchestrates card, ACH and check processing. As an innovator in the delivery of payments technology, linked2pay is dedicated to the development of both integrated & non-integrated solutions that securely enable all our business partners and their customers to more easily manage their payments processing and risk management. The gateways supported by linked2pay include TSYS, Authorize.Net, Heartland, Velocity and First Data. About Workato The leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Built for Business and IT users, Workato is trusted by over 17,000 of the world's top brands, including Broadcom, Intuit, and Box. Headquartered in Mountain View, Calif., Workato is backed by Altimeter Capital, Battery Ventures, Insight Venture Partners, Tiger Global, and Redpoint Ventures.

Read More