HungerRush Launches OrderAI Talk to Deliver an Engaging Phone Ordering Experience, While Flexibly Transforming Phone Ordering

HUNGER RUSH | August 16, 2022 | Read time : 02:35 min

HungerRush Launches OrderAI Talk to Deliver an Engaging
HungerRush™, the leading cloud software provider for the restaurant industry, today announced the general availability and early pilot results of its OrderAI Talk product.OrderAI Talk allows restaurant consumers to place phone orders with an artificially intelligent phone bot. It supports increased restaurant efficiency and customer satisfaction through improved order accuracy, accurate and complete voice recognition, full-menu integration, no hold times and a fully integrated POS system with order confirmation and delivery and payment options. OrderAI Talk is the ideal solution for multi-unit restaurants with at least 10 locations, and a high phone order volume.

Key benefits of OrderAI Talk include the following:
  • Increased order accuracy: Complex menus can be easily integrated with OrderAI Talk so that phone-in customers can customize their orders just as they would if they were in store or talking to a live person.
  • Ability to upsell every order: The intelligent AI system learns consumer behaviors to engage in smart upselling and smart targeted marketing with each call.
  • Alleviate challenges from staffing issues: Whether it’s small staffs or overworked team members, OrderAI Talk decreases stress on staff by allowing them to forget the phone and focus on what matters most, making great food.
  • Opt-in to Text Marketing & Ordering: Providing the ability to expand marketing reach and transform analog customers to digital. Automatically send OrderAI Talk customers a text marketing message one week later giving them the ability to quickly respond and place that order via text. 29% of customers who received OrderAI Text marketing placed at least one or more repeat orders.
  • Improved customer experience: No more busy signals or hold music. Customers can place their orders quickly and seamlessly through the automated attendant from order placement through payment. Of customers that start an OrderAI Talk order, 92% result in completed orders.

“We are continually working toward creating more streamlined services that benefit both the restaurant and customers, “By innovating and improving the existing technologies in place, we can free up more time for employees to focus their time on customer satisfaction and food quality.”

Perry Turbes, CEO of HungerRush.

About HungerRush
HungerRush is a leading provider of integrated restaurant solutions that make it easier to delight guests, drive loyalty, and manage restaurants from anywhere. HungerRush 360 is our flagship all-in-one cloud POS system that integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. HungerRush OrderAI Text is an innovative text-to-order AI solution, which allows customers to place orders via text without application downloads and user acquisition.


B2B eCommerce marketplaces made more attraction towards the wholesalers, as compared to the retailers and to start something online than eCommerce platform is the stand which allows them to reach the global markets. In most of the B2B portal, they offer different functionalities to their customer while registration that allows them to create a customer account.  This way every customer will be able to get more benefits through their customized account information and with secured transactions.


B2B eCommerce marketplaces made more attraction towards the wholesalers, as compared to the retailers and to start something online than eCommerce platform is the stand which allows them to reach the global markets. In most of the B2B portal, they offer different functionalities to their customer while registration that allows them to create a customer account.  This way every customer will be able to get more benefits through their customized account information and with secured transactions.

Related News


Tyler Technologies Extends Contract for Digital Government and Payment Solutions in the State of Vermont

Tyler Technologies | September 21, 2022

Tyler Technologies, Inc. recently announced that the state of Vermont has extended its contract for Tyler’s award-winning digital government and payments services. The three-year extension builds upon the existing 16-year relationship with Tyler's subsidiary, NIC.Since 2006, NIC Vermont has been a trusted partner of the state of Vermont, working with more than 90 state government agencies and localities to deliver services explicitly geared toward helping residents interact easily with government while providing services at no cost to the state under a self-funded model. Through the partnership with the state, NIC Vermont currently provides more than 150 services and 120 websites, including the redesigned, industry-leading government website, Vermont.gov – a gold award winner in the 2020 W3 Awards and 4th place finisher in the 2020 Government Experience Awards. “Through our partnership with the state, NIC Vermont has been honored to provide citizens with efficient, interactive services focused on an exceptional government experience, We look forward to the opportunity to continue to serve state agencies and Vermont citizens for years to come.” Kim Cuciti, general manager of NIC Vermont NIC Vermont’s payment processing platform is one of many solutions in the suite of digital services available to the state of Vermont. In 2021 alone, NIC Vermont’s payment processing platform securely processed more than $55 million on behalf of the state. About Tyler Technologies and NIC Acquired by Tyler Technologies on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

Read More


GoTab Debuts RFID Mobile Ordering and Payment Solution

GoTab | September 20, 2022

GoTab, a leading restaurant commerce platform, today announced the launch of its radio-frequency identification technology (RFID) designed to simplify mobile ordering and payment for guests at restaurants, food halls, hotels, festivals and other event venues. Through smart tag technology, RFID allows consumers to charge items from participating locations back to a single key card or wristband, creating a seamless ordering and payment experience for guests and driving increased transactions for vendors. "As the world continues to shift to digital, consumers want the same, quick commerce experience that they have with food delivery or online shopping, on-premise.With RFID, we are expediting commerce, empowering operators with the tools to increase transactions and drive revenue while generating a quick and holistic experience for the consumer." GoTab Co-Founder & CEO, Tim McLaughlin Built for convenience, GoTab's RFID solution empowers operators at single- and multi-unit restaurants, food halls, festivals and other entertainment venues to provide a quick and easy commerce experience. In advance of the event or upon entering the location, guests receive a branded key card or wristband unique to each person, to which they can allocate funds from a credit or debit card. From there, guests can charge food or retail items from multiple merchants back to a single tab with a simple tap of the card or band at each purchase station. Payment is then received through the pre-allocated funds, or charged back to a hotel stay or restaurant tab to be paid at the end based on the venue and usage. Additionally, the technology enables an automatic refund for guests if they spend less than what was loaded onto their card or band. The launch of RFID comes on the heels of GoTab's new offering that empowers multi-operator locations such as food halls, festivals, stadiums and others, to automate vendor payouts while enabling a streamlined ordering and payment experience for guests through a single QR-code. RFID, coupled with this multi-operator functionality, accelerates GoTab's mission of helping hospitality businesses optimize operations and drive sales through advanced mobile ordering and payment solutions. About GoTab GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) and property management (PMS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its all-in-one POS, mobile ordering and payment features, and kitchen display systems (KDS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, events, online ordering, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states, Canada and growing.

Read More


Red Swing Group Selects Unanet AE for ERP and CRM

Unanet | September 14, 2022

Unanet, the leading provider of project-based ERP and CRM for the architecture, engineering and construction (AEC) industry, today announced that Red Swing Group, a leading Pittsburgh-area civil engineering firm, has chosen Unanet's ERP and CRM solutions. Red Swing Group has already begun Unanet's seamless and rapid implementation of the combined solution and plans to roll-out new capabilities to its employees, who have been relying on manual processes. Red Swing also expects that Unanet will enable them to win more of the right business by offering insights into opportunities that they haven't been able to see previously. Red Swing Group had been managing its business using disparate spreadsheets and entry-level project management programs. However, as the firm grew and took on larger projects, the company's leadership team realized that they needed more advanced project management and customer relationship tools to keep up with their influx of new business. After a careful review of several software solutions, the team was thoroughly impressed by Unanet's tailored and purpose-built solutions. Red Swing will also take advantage of Unanet's interactive dashboards and real-time reports so that the executive team can more easily make strategic business decisions about resources, priorities and accounting. Additionally, Unanet will help Red Swing be more consistent and efficient in tracking, managing and winning new business opportunities. "Our previous solutions were not very user friendly or insightful when it came to getting a focused look at projects, a big-picture view of the critical areas of our business or an easy way to manage and grow leads,We were impressed by Unanet's ERP and CRM solution and how they work together so seamlessly. We expect Unanet will help us be a more efficient and strategic firm." Katelyn Andreassi, marketing coordinator at Red Swing Group Red Swing Group was founded in 2009 in the basement of Matthew Smith who learned the company's core principles from his grandfather who shared them with him on a red swing that hung in his backyard: "do a person right", have honor in your work, show integrity, be ethical, think smart, and spend wisely. Smith also learned that the development of a trustworthy relationship is the basis that will allow you to succeed in life and business. This emphasis on relationships is another core element of Red Swing Group's decision to choose Unanet, which provided incredible customer service from the onset. Unanet's commitment to friendly, knowledgeable and helpful service set it apart from the competitive products Red Swing Group evaluated. More than 1,850 architecture, engineering and construction companies like Red Swing Group select Unanet ERP and CRM because they have the right mix of functionality and accessibility, while also offering the ability to scale and grow seamlessly. About Unanet Unanet is a leading provider of project-based ERP and CRM solutions purpose-built for Government Contractors, architecture, engineering, construction, and professional services. More than 3,700 project-driven organizations depend on Unanet to turn their information into actionable insights, drive better decision-making, and accelerate business growth. All backed by a people-centered team invested in the success of your projects, people, and financials. About Red Swing Group Red Swing Group offers complete land development consulting services to take a project from concept through construction. Licensed in 14 states, Red Swing possesses vast and varied experience in land development, infrastructure, utility and communication projects for public, private, and commercial Clients

Read More