Ecommerce marketing trends to watch for in the new decade

No one knows when a new era is going to start. In tech, business, or anything else besides, new epochs arrive as circumstances dictate. There are certain times, though, when it makes sense to look ahead at what the coming years may hold. The start of the new decade is a perfect example. As 2020 gets going in earnest, business owners need to start thinking about the future. If decision-makers can spot the trends that will define the new decade, they’ll get ahead of the curve. That can be crucial in competitive fields like ecommerce. There’s more competition in modern ecommerce than ever before. Businesses must fight hard to attract new customers and keep the ones they already have. There are various areas in which forward-thinking firms can try and get the upper hand. Intelligent order management software, or unique product development are two examples. Future-proof marketing is another.

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POS Solutions

Cantaloupe and Canteen of Northern California’s Partnership Highlights Technology Innovation

Cantaloupe, Inc. | December 13, 2023

Cantaloupe, Inc. a digital payments and software services company that provides end-to-end technology solutions for self-service commerce, has recently onboarded Canteen of Northern California (CNC), a well-established vending operator serving Sonoma, Napa, and Marin counties. Cantaloupe’s business with CNC marks a major customer acquisition in the mid-market category, with CNC fully deploying Cantaloupe’s state-of-the-art vending and micro market technology alongside the integration of Cantaloupe’s cutting-edge Seed software platform into its operations. CNC, under the leadership of Kelley Dayton and Shaun Dayton, second and third-generation managers, has a storied 50+ year history in the vending business. Founded in 1970, the company was one of the first ten franchises of Canteen. Operating approximately 550-560 vending machines and 20 micro markets, CNC has taken a bold step in becoming the first Canteen franchise to go “all-in” with Cantaloupe’s solutions. The comprehensive transition to Cantaloupe’s products and services started in October 2022, and includes a complete changeover to Cantaloupe’s G11 card readers, the implementation of the Seed Pro vending management system, and the replacement of previous micro market equipment with the Cantaloupe Go line of kiosks. Additionally, CNC is working to add Cantaloupe’s Cooler CaféTM in certain locations to expand its offerings to current customers. “Our decision to switch from our previous vending management system and cashless payment provider to Cantaloupe’s full suite of solutions was driven by a need for a technology partner capable of breaking through the limitations we faced with prior suppliers,” noted Shaun Dayton, operations manager of Canteen of Northern California. “Working with Cantaloupe on innovative solutions to enhance our business efficiency has been a game-changer. What really sold us was Cantaloupe’s Remote Price Change feature within Seed, which set Cantaloupe apart from competitors and helped us address an urgent need to be able to manage prices and inflation impacts efficiently and effectively.” The partnership not only showcases Cantaloupe’s leadership in vending technology but also reinforces the company’s commitment to supporting operators through business transitions and growth. Jeff Dumbrell, Cantaloupe’s chief revenue officer emphasizes, “Our partnership with operator customers shapes the way we develop every single one of our products, especially Seed. It’s not just a platform. It’s a revolutionary way for vending operators to see and know all areas of their business. Seed brings a new dimension of cost-savings and revenue growth to operators, supported by Cantaloupe’s dedicated team of experts who are there to ensure each customer’s success." CNC has already experienced the benefits of Seed, including significant cost savings and increased revenue. Seed’s comprehensive reporting tools have also revealed valuable insights into CNC’s business, which Dayton has been thrilled about. “Our cost savings have been so substantial that we’ve actually been able to use those savings to give our staff a raise,” said Shaun Dayton. “I’ve never worked with a program that is so robust and powerful, and the customer service from Cantaloupe has been phenomenal.” Cantaloupe’s success with CNC illustrates the benefits of the company’s ongoing strategy to expand its mid-size operator base and underscores the value of the company as a technology and software leader. For CNC, it shows the vast network of Canteen operators, and the industry at large, how modernizing equipment and payment systems has fostered growth and innovation, demonstrating that Cantaloupe’s solutions are well-suited for operators of all sizes. About Cantaloupe, Inc. Cantaloupe, Inc. is a global technology leader powering self-service commerce. With over a million active locations across the globe processing more than a billion transactions every year, Cantaloupe is enabling businesses of all sizes to provide self-service experiences for consumers. The company's vertically integrated solutions fuel growth by offering micro-payments processing, enterprise cloud software, IoT technology, as well as kiosk and POS innovations. Cantaloupe’s end-to-end platform increases consumer engagement and sales revenue through digital payments, consumer promotions and loyalty programs, while providing business owners increased profitability by leveraging software to drive efficiencies across an entire operation. Cantaloupe’s solutions are used by a wide variety of consumer services in the U.S., Europe, and Australia including vending machines, micro markets and smart retail, EV charging stations, laundromats, metered parking terminals, amusement and entertainment venues, IoT services and more. About Canteen of Northern California Canteen of Northern California, Inc. (CNC), is the leading unattended retail provider in Northern California. CNC is a family-owned business which has been providing office coffee services, vending and micro-market options since 1970. Canteen of Northern California services important local industries, such as the high tech, financial, healthcare and college industries and operates in an approximate 50-mile radius of its main office, enabling CNC to service the top nearby cities, including Windsor, Rohnert Park, Petaluma, San Rafael, Novato, Napa, and Sonoma.

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POS Solutions

LANDI Global, a Pioneer in Smart POS Solutions, Expands Into International Markets

LANDI Global | January 11, 2024

LANDI, a leading provider of payment and merchant solutions, is thrilled to announce the official launch of LANDI Global, marking its entry into international markets. This momentous occasion represents a significant milestone for the company and showcases its commitment to customers worldwide. As a pioneer in the field, LANDI revolutionized the market in 2015 by introducing the first Android Payment Terminal, setting the stage for the Smart POS trend. This milestone underscores LANDI's dedication to creating a digital ecosystem for merchants and reaffirms its commitment to excellence in an ever-evolving payment market. Today marks the beginning of a new chapter for LANDI as it expands into strategic and key markets worldwide. The company is excited to unveil its unique product portfolio, featuring stunning design and cutting-edge specifications that go beyond any other offerings in the market. The portfolio includes PAYMENT SOLUTIONS, ELECTRONIC CASH REGISTERS, GOOGLE-CERTIFIED DEVICES for indoor and outdoor mobility, and a comprehensive suite of solutions for our valued customers and partners. With over 18 years of experience in the dynamic payment industry and the addition of talented team members, LANDI is poised for significant growth and expansion in key areas. The company's approach is to attract the best talents and forge strong partnerships to drive its success. "We are incredibly excited to launch LANDI Global and embark on this thrilling journey into international markets," said Patrice Le Marre, CEO of LANDI Global. "This is a defining moment for us. I am grateful for the exceptional work of my team. We have worked tirelessly to get to this point, and I have no doubt that we will continue to achieve great things in the future, and we are confident that our innovative product portfolio will make a positive impact on businesses worldwide. We are now live in all geographies from Pacific, Asia, India, Europe, Middle East, Africa to Americas and we’ve opened regional headquarters in key cities like Singapore, Paris, and Atlanta, where our teams are set to support our customers. We look forward to forging new partnerships and delivering exceptional value to our global customers." About LANDI Founded in 2005, LANDI is a pioneer at the forefront of the smart Point of Sales (POS) industry (Checkout, Payment and Mobility) specializing in innovative solutions with seamless payment experience. With a strong focus on innovation and a decade of leadership in China, LANDI has consistently pushed the boundaries of technological advancement with 500 global patents issued and 100 million terminals deployed. As a fully independent entity since 2022, LANDI is now expanding into international markets, offering a comprehensive product portfolio to support the digital transformation of businesses worldwide.

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POS Retail

Henderson Group Continues to Deliver Payment Choice for Customers with Glory Cash Recycling Solutions

Glory | December 19, 2023

Glory a global leader in retail cash automation solutions has announced that leading Northern Ireland retailer and grocer Henderson Group, has confirmed another substantial order with the company for CASHINFINITYTM point of sale (POS) cash recycling solutions. Following positive customer feedback and increased staff productivity, this latest order sees the total number of Glory point of sale devices reach almost 700 across the company’s owned and independent retailer estate. The most recent order will introduce Glory’s latest technology, the CI-10X, to Henderson Group stores for the first time. Henderson Group owns the SPAR, EUROSPAR, ViVO, ViVOXTRA and ViVO Essentials franchises in Northern Ireland and operates a portfolio of more than 100 company stores and supplies to around 400 independently owned stores. The Group is committed to delivering the latest retail technology in their stores to enable their retailers to deliver an exceptional customer experience to their shoppers. Glory’s CASHINFINITY point of sale and back office solutions help Henderson Group to meet shopper demands and choice in the way they order, pay, and are served, while optimising management of cash across the entire store for the retailer. Glory’s CI-10X POS solutions will be installed at traditional, self-checkout, food-to-go and drive-through payment positions and combined with CI-100X solutions in the store back office, deliver automated closed loop cash management. Removing the need for store employees to handle cash reduces stress, eliminates errors and significantly accelerates end of day reconciliation for store managers. Ron Whitten, Chief Financial Officer at Henderson Group said “We embarked on a retailer-centric, technology-led strategy, with our EPOS software system EDGEPoS, to reduce labour input costs in a number of areas - Electronic Shelf Edge Labels (ESELs) and cash management – and both have been hugely successful for us. “Where Glory CI-10 machines are now deployed in our self-scan area, we are seeing an increase from c.20% of store transactions in the self-scan area pre-cash introduction, to between 50 and even 60% in some stores. This clearly shows shoppers are opting more and more to use self-scan checkouts when cash is included as an option. “Working with partners like Glory enables us to build stores with industry leading technology innovations at the fore whilst driving further efficiencies for the business.” Mark McCallum, UK & Ireland Managing Director at Glory said “We are delighted to continue our strong relationship with Henderson Group to protect and manage its cash assets across their business. This significant order of Glory’s CI-10X POS solutions will not only help them to deliver more payment choice and an exceptional shopper experience in their stores across Northern Ireland, but also supports Henderson Group’s technology automation strategy across their stores.” About Glory As a global leader in cash technology solutions, we provide the financial, retail, QSR, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

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