PayIt, the leader in digital customer experience solutions with integrated payments for state, local, and provincial governments, is pleased to announce it has been selected by the Commonwealth of Massachusetts as a statewide digital payments solution.
As an approved vendor, PayIt's digital government platform and single resident profile can be implemented by all agencies, departments, and executive offices within the Commonwealth, offering their residents integrated payments processing within an intuitive, modern user experience.
The PayIt platform is designed to shift residents to digital channels, offering multiple services from various agencies in a single user profile. Users can easily apply for or renew services, make payments, and securely store payment methods, documents, and receipts. Government agencies increase their operational efficiency, reduce support costs, and garner payment insights from the platform.
PayIt’s turnkey process and ability to integrate with any legacy back-office systems enable government agencies to go live with the offering in as little as 90 days, delivering the value back to employees and residents quickly and effectively.
“We’re pleased to have been selected by the Commonwealth as an approved vendor,” said Jeff Craver, Chief Government Relations Officer at PayIt. “Now government agencies in Massachusetts can quickly modernize the experience of paying property taxes, utility bills, citations, and more, increasing resident satisfaction while operating more efficiently.”
PayIt is the solution state and local government agencies use to take the friction out of resident transactions. Our composable customer experience platform enables agencies to collect revenue faster, improve efficiency and sustainability, and give people the smooth digital experience they have come to expect online. PayIt integrates into any back-office system, launches in about 90 days, and provides residents with a single GovWallet™ to store digital licenses and registrations, transaction history, receipts, and payment methods for multiple agencies. Serving more than 100 million residents in North America, we have received awards from Fast Company, StateScoop, and have been listed in the GovTech 100 for 7 years and counting.