POS Retail

Balance Certified as a BigCommerce Technology Partner

Balance Certified as a BigCommerce Technology Partner

On January 30, 2023, Balance, a company that provides digital and self-service B2B payments to BigCommerce businesses, has been named a BigCommerce Certified Technology Partner. Balance can be integrated by BigCommerce customers through the BigCommerce App Market.

53% of B2B consumers cited sluggish or long approval times for payment conditions as the primary reason for switching to another ecommerce site, while 73% of B2B customers would cancel their transaction if they encountered friction at the checkout. With conversion and customer loyalty at stake, payments must be an afterthought.

Moreover, according to Balance's internal statistics, offering other payment choices and net periods may more than quadruple average order sizes. Balance consumers have also been able to reduce overhead expenses by 85 percent and obtain complete payment in a matter of seconds, as opposed to weeks.

For clients using our integrations, the typical installation time has been between two and three hours, allowing them to provide a fast and efficient method for qualifying new customers for net 15, 30, 45, or 60 purchases straight on their website. In addition, with branded invoicing and checkout, merchants have the potential to create a smooth, trustworthy, and non-disruptive consumer experience.

About Balance

Balance is the first B2B firm to provide a self-service digital checkout experience. Using payment and risk-assessment technologies, any B2B firm that sells items online can now give their customers various payment options (ACH, card, and wire). In addition to flexible payment periods, as well as being paid quickly and simply all in one location. Balance is developing the payment infrastructure to facilitate worldwide online B2B commerce. Balance's first dedicated 1-click checkout for B2B businesses and marketplaces enables sellers to provide customers with flexible payment and condition options wrapped in an outstanding, fast, and simple checkout experience.

About BigCommerce

BigCommerce is a leading open SaaS ecommerce platform that enables merchants of all sizes to establish, innovate, and grow their online companies. It offers merchants enterprise-level features, flexibility, and performance that are simple and easy to use. BigCommerce is used by tens of thousands of B2C and B2B firms across 150 countries and multiple sectors, including Ben & Jerry's, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove, Ted Baker, and Vodafone. BigCommerce has offices in London, Kyiv, San Francisco, and Sydney, in addition to its headquarters in Austin.

Spotlight

Spotlight

Related News

POS Solutions

Zip and Google Pay Team Up, Providing Customers and Merchants with Flexible Payment Options at Checkout

Zip | December 15, 2023

Zip Co. announced a collaboration with Google Pay that will enable merchants in the U.S. who accept Google Pay online to integrate the innovative Zip Pay-In-4* service, issued by WebBank. This integration, scheduled for a pilot launch in January 2024, comes as Buy Now, Pay Later (BNPL) adoption is on the rise, offering consumers enhanced flexibility in their payment choices at checkout. Zip products stand out as modern and convenient payment solutions, proven to boost checkout conversion rates and increase average cart sizes for merchants. This new feature, coming soon to select merchant Android apps that offer Google Pay for checkout or when shopping on select merchant sites from an Android device, will be available to merchants at no additional integration. Recent research by Zip has highlighted the growing relevance of BNPL services in consumer spending. Approximately 41% of Americans¹ report that BNPL options have enabled them to manage holiday expenses more effectively. Additionally, 47% of BNPL users¹ find this payment method particularly appealing due to its purchase-splitting feature. “Consumers are increasingly seeking flexibility at checkout, while merchants are looking for innovative ways to boost sales and enhance customer loyalty,” said Zip Co-founder and U.S. CEO Larry Diamond. “With Zip available in the Google Pay checkout experience, we are bridging a gap and providing a flexible credit product for the many consumers overlooked by traditional credit products. By offering Zip payment solutions through Google Pay, we're empowering consumers with more choices while providing merchants with a powerful tool to increase conversion rates and build lasting customer relationships. It's a win-win scenario where convenience meets commerce, fostering a more dynamic and responsive shopping experience.” This collaboration meets the evolving needs of consumers and merchants alike. As flexible payment options continue to gain traction, BNPL has emerged as a crucial financial management tool for consumers, but also a proven way for merchants to increase order value, attract new customers, and foster customer loyalty. “We are always looking for ways to give people a more helpful checkout experience when shopping on Google,” said Drew Olson, Senior Director, Google Pay. “By teaming up with BNPL providers like Zip, we are able to give Google Pay users another payment option when checking out, while providing merchants with another tool to drive their growth.” During the pilot phase, when shoppers tap the Google Pay online checkout button on select merchant's Android apps, the customer will see a promotional banner within Google's home screen letting them know that the Zip BNPL option is available. If the user taps on this banner or selects to change their form of payment, they’ll see a list of BNPL providers along with more details on their product offering. If the user chooses Zip, they can learn more about the terms and conditions and then go through a few steps to complete the purchase. Once approved, customers can conveniently spread out their payments for purchases over $35. Zip was established to disrupt the traditional credit card industry by offering consumers innovative, accessible, and flexible alternatives designed to foster financial freedom. As a trailblazer in the BNPL space, Zip has consistently been at the forefront of several industry-first market innovations, including the introduction of the Zip 'Pay Anywhere' functionality and the rollout of the inaugural BNPL physical card, designed for offline purchases in physical retail locations. About Zip ASX-listed Zip Co Limited is a digital financial services company offering innovative, people-centered products that bring customers and merchants together. Operating in two core markets - Australia and New Zealand (ANZ) and the Americas, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. Founded in Australia in 2013, Zip provides fair, flexible and transparent payment options, helping customers to take control of their financial future and helping merchants to grow their businesses. Zip is also a licensed and regulated credit provider and is committed to responsible lending.

Read More

POS Retail

Henderson Group Continues to Deliver Payment Choice for Customers with Glory Cash Recycling Solutions

Glory | December 19, 2023

Glory a global leader in retail cash automation solutions has announced that leading Northern Ireland retailer and grocer Henderson Group, has confirmed another substantial order with the company for CASHINFINITYTM point of sale (POS) cash recycling solutions. Following positive customer feedback and increased staff productivity, this latest order sees the total number of Glory point of sale devices reach almost 700 across the company’s owned and independent retailer estate. The most recent order will introduce Glory’s latest technology, the CI-10X, to Henderson Group stores for the first time. Henderson Group owns the SPAR, EUROSPAR, ViVO, ViVOXTRA and ViVO Essentials franchises in Northern Ireland and operates a portfolio of more than 100 company stores and supplies to around 400 independently owned stores. The Group is committed to delivering the latest retail technology in their stores to enable their retailers to deliver an exceptional customer experience to their shoppers. Glory’s CASHINFINITY point of sale and back office solutions help Henderson Group to meet shopper demands and choice in the way they order, pay, and are served, while optimising management of cash across the entire store for the retailer. Glory’s CI-10X POS solutions will be installed at traditional, self-checkout, food-to-go and drive-through payment positions and combined with CI-100X solutions in the store back office, deliver automated closed loop cash management. Removing the need for store employees to handle cash reduces stress, eliminates errors and significantly accelerates end of day reconciliation for store managers. Ron Whitten, Chief Financial Officer at Henderson Group said “We embarked on a retailer-centric, technology-led strategy, with our EPOS software system EDGEPoS, to reduce labour input costs in a number of areas - Electronic Shelf Edge Labels (ESELs) and cash management – and both have been hugely successful for us. “Where Glory CI-10 machines are now deployed in our self-scan area, we are seeing an increase from c.20% of store transactions in the self-scan area pre-cash introduction, to between 50 and even 60% in some stores. This clearly shows shoppers are opting more and more to use self-scan checkouts when cash is included as an option. “Working with partners like Glory enables us to build stores with industry leading technology innovations at the fore whilst driving further efficiencies for the business.” Mark McCallum, UK & Ireland Managing Director at Glory said “We are delighted to continue our strong relationship with Henderson Group to protect and manage its cash assets across their business. This significant order of Glory’s CI-10X POS solutions will not only help them to deliver more payment choice and an exceptional shopper experience in their stores across Northern Ireland, but also supports Henderson Group’s technology automation strategy across their stores.” About Glory As a global leader in cash technology solutions, we provide the financial, retail, QSR, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

Read More

POS Solutions

Ingenico partners with Cybersource to enable secured unified commerce solution

Ingenico | January 25, 2024

Ingenico, a global leader in payment acceptance and services, has announced a strategic partnership with Cybersource, Visa's agnostic global payment and fraud management platform. The partnership will create a global unified commerce solution for use in Asia Pacific first, followed by other regions. The partnership integrates the AXIUM application developed by Ingenico on the Cybersource open payment platform. This collaboration delivers an efficient, ready-to-use commerce solution to authorize in-store card transaction process across geographies, all on one platform. AXIUM, Ingenico's versatile payment acceptance solution, features advanced smart Point-of-Sale (POS) terminals powered by Android, along with a suite of business applications. It provides robust security, and comprehensive customer support. Its application, built on Cybersource's platform is portable across different AXIUM devices, making it easier to scale without going through lengthy certification processes for each new device. Cybersource is part of Visa Acceptance Solutions, which allows on-demand pre-integrated global scale services on an open acceptance platform. This connectivity hub provides acquirers, Independent Service Providers (ISVs), and merchants access to the building blocks they need to create seamless commerce experiences that can scale their businesses, keep their customers happy, and make them future-ready. The synergy between Ingenico and Cybersource aims to reduce costs and complexities of technical integrations, increase speed to market, and provide omni-channel capabilities that align with the evolving needs of both businesses and consumers in the in-store commerce space. Today, acquirers spend most of their resources maintaining an in-house platform that processes transaction authorization flow and POS device certification. The unified commerce solution eliminates the need for a separate platform which enables acquirers to focus on card clearance and settlement with real-time transaction visibility and data analytics. It also allows them to expand to new merchant segments by leveraging both partners' ecosystems and investing in capabilities that will drive growth in the future. For ISVs providing value-added services, the API-driven capability of this unified commerce platform provides them the ease of integrating payment solutions into their business applications quickly. They can also leverage a list of acquirers already integrated with the platform, extending scalability of their business across different geographies. For merchants, the platform provides a seamless solution across different markets without the need to rebuild different applications for each acquirer in every market. Merchants could also leverage Ingenico's managed solutions that have a strong regional presence and partnerships globally. Nigel Lee, Chief Customer Officer of Ingenico, said, "We are thrilled to partner with Visa to forge a path towards a more integrated and complete payment ecosystem. Combining the global reach of Visa and Ingenico and using the Ingenico Android technology stack, will accelerate innovation and reduce complexity. We believe together we can reduce time to market for customers and allow our clients and partners to realize the benefits of a truly unified omnichannel solution. This is a significant step in our vision to move commerce forward by harnessing the collective strengths of our combined technologies and networks." Dan Parsons, Head of Cybersource, Asia Pacific, said: "As an open payments platform with global reach, we have created a new era of partnership and collaboration that will foster a whole new wave of innovation. Our strategic partnership with Ingenico will enable us to provide pre-integrated and innovative payment solutions to our clients and partners. This will empower businesses to deliver a unified commerce experience to meet evolving consumer expectations while enabling them to scale their business more efficiently." This strategic partnership will further extend to Ingenico's Tap-to-Phone technology with Cybersource integration, enabling new payment use cases. Together, we are looking to create the payment experiences of tomorrow, where clients and partners can enjoy frictionless experiences with the most innovative payment solutions. About Cybersource At Cybersource, we know payments. We helped kick start the eCommerce revolution in 1994 and haven't looked back since. Through global reach, modern capabilities, and commerce insights, we create flexible, creative commerce solutions for everyday life - experiences that delight your customers and spur growth globally. All through the ease and simplicity of one digital platform to manage all your payment types, fraud strategies, and more. For more information, please visit cybersource.com. About Ingenico Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers everyday. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value add services to move commerce forward.

Read More