POS RETAIL

Assembly Acquires PipeCandy, a Leading eCommerce Market Data and Intelligence Provider

Assembly | April 26, 2022

eCommerce Market
Assembly announced the acquisition of PipeCandy. Assembly is an eCommerce software platform with a global footprint that powers market-leading products such as Helium 10, Pacvue, and Refersion. PipeCandy is the global leader in vertical DaaS and market intelligence, tracking information on 5.4 million online businesses.

"With PipeCandy, we now unlock a 360-degree view of eCcommerce performance of brands. As a result, PipeCandy has the best data set on DTC eCommerce in the industry and Assembly is now poised to be the authority of omni-channel eCommerce market intelligence."

Ben Collier, Head of Product at Assembly

PipeCandy analyzes the worldwide direct-to-consumer market's complex data sets and provides actionable insights to marketers, investors, analysts, and sales teams at top logistics, technology, and financial organizations.

Ashwin Ramasamy, the co-founder of PipeCandy, said, "We quintupled our coverage through 2021 and our customers include some of the most prominent companies and brands in the lending, financial services, SaaS, and logistics industries. Being a product in the Assembly platform will allow us to solidify our position as the largest, cleanest and most accurate dataset on eCommerce and DTC companies, and scale our product and business insight offerings for brands and eCommerce operators."

Along with the purchase, PipeCandy recently opened a first-of-its-kind Data Center of Excellence, where product managers, data scientists, data UI designers, and application developers collaborate to swiftly develop omnichannel insight solutions.

Spotlight

The future of design in retail? Let's rethink that, says Emile Colker, executive director of design and innovation firm IDEO, where she works with businesses on “click-to-brick” experiences and digital transformations. Real competitors in the new economy are taking stock of major shifts in the wider market – from the gig economy, to the circular economy, to the offline exodus and the online ascendancy, future retail is changing from a transactional to a relational experience.

Spotlight

The future of design in retail? Let's rethink that, says Emile Colker, executive director of design and innovation firm IDEO, where she works with businesses on “click-to-brick” experiences and digital transformations. Real competitors in the new economy are taking stock of major shifts in the wider market – from the gig economy, to the circular economy, to the offline exodus and the online ascendancy, future retail is changing from a transactional to a relational experience.

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Lightspeed and OpenTable Help Restaurants Drive Improved Efficiencies as Systems Integration Partnership Extends to North America

Lightspeed | July 20, 2022

Lightspeed Commerce Inc. (NYSE: LSPD) (TSX: LSPD), the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer experiences, today announced the expansion of its systems integration partnership with OpenTable (part of Booking Holdings Inc.,NASDAQ: BKNG), a leading restaurant platform and provider of online restaurant reservations. The rich integration between OpenTable and Lightspeed enables the two systems to communicate in real-time, streamlining the core information restaurants need to run an efficient floor all in one place. Those using the Lightspeed and OpenTable systems integration can better understand diner behavior and spending, get up-to- the-minute updates on table status, and track revenue in real-time, harnessing the power of both systems. The partnership expansion comes as restaurants continue to face a difficult operating environment with rising costs and staff shortages, putting a new emphasis on the need to drive efficiencies, without compromising the guest experience. Restaurants using the integration can benefit from: Improved table turnaround times with up-to-the-second updates, so hosts know the status of every table. Automated check creation once a meal is completed. Quickly viewing information on past visits including average spend, previous order info and more, allowing staff to provide a greater level of customer familiarity and hospitality. Interactive reports available anytime, anywhere, giving restaurateurs real-time access to restaurant performance, revenue, and more. "Lightspeed restaurants are always looking to help provide the best possible guest experience. This partnership gives management and staff in-depth guest details for every reservation, OpenTable is an industry-leading restaurant platform, and we're proud to bring more resources like this to our customers around the world." -Peter Dougherty GMLightspeed Hospitality. Our integration partnership with Lightspeed gives restaurants even more tools to help provide exceptional hospitality while protecting their bottom line, said Susan Lee, Chief Growth Officer for OpenTable. We've seen success in Europe, and we look forward to bringing these capabilities to more owners and operators across North America. About Lightspeed- Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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POS SOLUTIONS,POS RETAIL

Real Time Technologies acquires InComm Agent Solutions, adds critical payments technology and extends retail footprint

InComm Payments | August 04, 2022

Real Time Technologies, Inc (RT²), a leading enterprise software platform company delivering retail activation, point-of-sale (POS), business intelligence and inventory management solutions to the wireless industry, has completed the strategic acquisition of InComm Agent Solutions, Inc (IAS), a subsidiary of InComm Payments, an innovative global payments technology provider. IAS, formerly Qpay, originally launched in 2002 specializing in customizable payment and technology solutions. It quickly became the payment processor of choice for retailers, master agents and wireless carriers before being acquired by InComm Payments in 2010 and rebranded as IAS in 2015. IAS joins RT² having improved the prepaid and payment landscape for three very important groups over many years – retailers and agents, wireless carriers, and consumers. 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We now have end-to-end visibility of the customer transaction, closing an important gap in the market, This deal allows RT² to be a one-stop enterprise commerce solution for carriers, retailers and distributors alike, helping them productively ignite new business. One of our core commitments to customers is to enable them, through best-in-class real-time software solutions, to spend more time in their business than on their business. Adding this critical FinTech platform via IAS takes that commitment to a new level that we are excited to deliver, We would also like to welcome the team from IAS, who are joining us on the next part of their professional journey. RT² prides itself on having the strongest team in the business, and the IAS team is no different. I’d like to sincerely thank InComm Payments for their trust, support, and cooperation throughout this deal and I look forward to continuing our friendship well into the future.” -Omar Azrag, CEO of RT². 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RESTAURANT POS

Oracle to Launch Food and Beverage Payment Cloud Service

Oracle | June 30, 2022

Oracle, an American multinational computer technology and payment solutions providing company, announced the launch of its new Oracle Food and Beverage Payment Cloud Service to assist restaurants to eliminate hidden fees and offer their customers to use payment options of their choice. With the help of this service, hotels and restaurants across the US can now accept payments through a number of innovative contactless payment solutions such as Google Pay, credit/debit cards, Apple Pay, and Samsung Pay, without any unexpected fees or hidden costs. Oracle’s Payment Cloud Service provides transparent, defined fee rate pricing without a long-term commitment or a need for minimum monthly payments, in contrast to certain competing products in the market. The service is PCI/DSS compliant and has end-to-end encryption and high-security standards since it is powered by Oracle Cloud Infrastructure (OCI). As a result, restaurants may provide a variety of payment options to their customers while maintaining predictable payment processing expenses that help them maintain a healthy bottom line. "Hidden fees and long-term contracts have long been an issue with payment processors in the food and beverage industry with many providers capitalizing at the expense of independent operators who often already run on thin margins.He stated, With the Oracle Payment Cloud Service's transparent fixed 'pay-as-you-go' pricing model we have eliminated those concerns and provided restaurants a one-stop-shop for their entire restaurant technology and payment processing needs." -Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage The grace period is rapidly waning for restaurants to become a fully digital enterprise to meet customer expectations and better manage every piece of their operation – from inventory to service fees, said Dorothy Creamer, senior research analyst, Hospitality and Travel Digital Transformation Strategies at IDC. Giving customers choice in payments is important, but it can often come at a heavy price tag for restaurant operators in an already difficult operating environment. Transparency in fee structures and having a single provider for POS and payment processing support can reduce complexity and potentially improve margins.

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