September 18-19, 2019
Renaissance Hotel, Mumbai, India
Technology has changed industries, consumer behaviours and organisational structures. And the change will only accelerate as it permeates every aspect of our lives. Businesses have had to rethink their relationship with consumers at every stage of the buying cycle—from discovery, transaction right up to post-purchase engagement. Whether they realise it or not, most organisations in today’s connected economy are already going through some kind of a tech-driven transformation. What’s required for companies to thrive in this connected age is a leadership that understands the change and embraces it.