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CUSTOMERS EXPECTATIONS IN FURNITURE E-COMMERCE

May 09-09, 2019
New York, USA (United States of America)
SHARESHARESHARE
Conventional wisdom says people won’t make big purchases, such as a couch or mattress, without seeing and touching it in person. Yet the facts tell a very different story. In 2018, ecommerce revenue from furniture and home furnishing sales topped $65 billion, and is expected reach $100 billion by 2022. That’s about 12.9 percent of total retail ecommerce sales in the United States.