Jetblack

Jetblack is a members-only, text-based personal shopping and concierge service that combines the convenience of e-commerce with the customized attention of a personal assistant. With the ultimate goal of creating the next step change in retail through conversational commerce, Jetblack promises members the fastest, most delightful end-to-end shopping experience possible. As the first stand-alone company incubated by Walmart's Store No. 8, Jetblack is on a mission to give time back and make life more enjoyable.

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WALMART'S JETBLACK TELLS A LOT ABOUT THE FUTURE OF E-COMMERCE

retaildive | July 05, 2018

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Walmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting "time-strapped urban parents." Currently available by invitation only in Manhattan and Brooklyn, the service is generating buzz, not because it’s seen as a game-changing new force in e-commerce – fear not, Amazon Prime – but because of the technological changes it may help spur. Here’s how it works: Members text requests for products, from diaper...

Read More

WALMART’S JETBLACK SEES TWO-THIRDS OF SHOPPERS ENGAGE WEEKLY

pymnts | June 10, 2019

news image

Following the rollout of Walmart’s Jetblack personal shopping service last year, two-thirds of customers reportedly engage with the service weekly. They are also said to spend an average of $1,500 monthly on purchases through Jetblack, according to reports. The service comes at a $50 monthly cost, which is reportedly more than Amazon Prime. However, the service is reportedly less expensive than high-end concierge services such as Magic and Hello Alfred. Jetblack is said to target urban and...

Read More

JETBLACK CUSTOMERS SPEND $1,500 PER MONTH

retaildive | June 12, 2019

news image

More than two-thirds of Jetblack members engage with the brand weekly, spending an average of $1,500 per month, President and CEO of Walmart eCommerce U.S. Marc Lore said at the company's 2019 associates and shareholders meeting. Lore also briefly described the Intelligent Retail Lab that lives inside a Levittown, New York store. That's where "we're testing ideas that could revolutionize retail as we know it," including using computer vision and artificial intelligence to s...

Read More

WALMART SUED BY JETBLUE FOR JETBLACK NAME

pymnts | June 24, 2019

news image

To force the world’s biggest retailer to stop using the Jetblack name for its personal shopping service, JetBlue Airways has sued Walmart Inc. over trademark infringement. The airline said the name is a “transparent attempt” by the retailer to take advantage of the goodwill of the firm, and would probably cause “significant consumer confusion” with the service’s United States expansion, Reuters reported. Randy Hargrove, a spokesperson for Walmart, said per the...

Read More
news image

WALMART'S JETBLACK TELLS A LOT ABOUT THE FUTURE OF E-COMMERCE

retaildive | July 05, 2018

Walmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting "time-strapped urban parents." Currently available by invitation only in Manhattan and Brooklyn, the service is generating buzz, not because it’s seen as a game-changing new force in e-commerce – fear not, Amazon Prime – but because of the technological changes it may help spur. Here’s how it works: Members text requests for products, from diaper...

Read More
news image

WALMART’S JETBLACK SEES TWO-THIRDS OF SHOPPERS ENGAGE WEEKLY

pymnts | June 10, 2019

Following the rollout of Walmart’s Jetblack personal shopping service last year, two-thirds of customers reportedly engage with the service weekly. They are also said to spend an average of $1,500 monthly on purchases through Jetblack, according to reports. The service comes at a $50 monthly cost, which is reportedly more than Amazon Prime. However, the service is reportedly less expensive than high-end concierge services such as Magic and Hello Alfred. Jetblack is said to target urban and...

Read More
news image

JETBLACK CUSTOMERS SPEND $1,500 PER MONTH

retaildive | June 12, 2019

More than two-thirds of Jetblack members engage with the brand weekly, spending an average of $1,500 per month, President and CEO of Walmart eCommerce U.S. Marc Lore said at the company's 2019 associates and shareholders meeting. Lore also briefly described the Intelligent Retail Lab that lives inside a Levittown, New York store. That's where "we're testing ideas that could revolutionize retail as we know it," including using computer vision and artificial intelligence to s...

Read More
news image

WALMART SUED BY JETBLUE FOR JETBLACK NAME

pymnts | June 24, 2019

To force the world’s biggest retailer to stop using the Jetblack name for its personal shopping service, JetBlue Airways has sued Walmart Inc. over trademark infringement. The airline said the name is a “transparent attempt” by the retailer to take advantage of the goodwill of the firm, and would probably cause “significant consumer confusion” with the service’s United States expansion, Reuters reported. Randy Hargrove, a spokesperson for Walmart, said per the...

Read More

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C-Suite On Deck

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Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us