Customer Service Experts

Belkins
Customer Service Experts, Inc. (CSE) is a customer service consulting firm specializing in improving internal and external customer experiences. As experts with over two decades of consulting experience, the CSE team has created some of the most innovative and successful customer experience improvement programs in the nation.

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BURTON SNOWBOARDS TRANSFORMS RETAIL EXPERIENCE WITH NEWSTORE'S STORE FULFILMENT, INVENTORY MANAGEMENT AND MPOS SOLUTION

NewStore, Inc. | July 20, 2020

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NewStore, the essential omnichannel store solution, today announced Burton Snowboards (Burton) is running its stores on the NewStore Omnichannel Platform. With a mobile point of service (mPOS) and inventory and fulfillment solutions available on iPhone apps, the snowboard company's store guides will benefit from a more intuitive front-end experience. The NewStore platform also connects into Salesforce Commerce Cloud, allowing Burton a single unified view of its ecommerce and store operations...

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POS SOLUTIONS

EPSON INTRODUCES NEW COMPACT THERMAL RECEIPT PRINTER OPTIMIZED FOR SELF-CHECKOUT AND SELF-ORDERING KIOSKS

Epson | October 05, 2021

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As self-ordering and self-checkout continues to increase in touch-less solutions, retailers require durable, easy-to-use printers to ensure customer satisfaction. Within the grocery, drug and mass market merchant segment alone, the percentage of companies rolling out self-checkout in the next two years is expected to be 178 percent higher than have currently installed.1 To meet this growing demand, Epson today introduced the EU-m30 Kiosk Thermal Receipt Printer – a sleek, compact kiosk the...

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WALMART EXPANDS ITS ECOMMERCE MARKETPLACE TO MORE SMALL BUSINESSES

Walmart | June 18, 2020

news image

For years, building an eCommerce Marketplace customers trust has been a priority for our business. That’s why we are joining forces with Shopify, an all-in-one commerce platform used by more than 1 million businesses, to open the Walmart Marketplace to their sellers. As our CEO Doug McMillon recently said, competition is good in the retail business, and we want more retailers not fewer. The U.S. eCommerce business grew 74% in total last quarter, and growth in marketplace out...

Read More

POS SOLUTIONS

PREDICTSPRING MODERN POS ACHIEVES FISCAL COMPLIANCE IN EUROPEAN COUNTRIES

PredictSpring | September 14, 2021

news image

PredictSpring, a leader in Modern POS, today announced that its platform has achieved fiscal compliance for POS software in European countries including France, Austria, Italy, and Germany. Specifically, PredictSpring Modern POS has received NF525 certification from INFOCERT, a major certification authority in Europe, to comply with French fiscalization laws. The certification enables retailers using PredictSpring’s platform who transact in France to show the tax authorities that they are ...

Read More

NewStore, Inc. | July 20, 2020

news image

BURTON SNOWBOARDS TRANSFORMS RETAIL EXPERIENCE WITH NEWSTORE'S STORE FULFILMENT, INVENTORY MANAGEMENT AND MPOS SOLUTION

NewStore, the essential omnichannel store solution, today announced Burton Snowboards (Burton) is running its stores on the NewStore Omnichannel Platform. With a mobile point of service (mPOS) and inventory and fulfillment solutions available on iPhone apps, the snowboard company's store guides will benefit from a more intuitive front-end experience. The NewStore platform also connects into Salesforce Commerce Cloud, allowing Burton a single unified view of its ecommerce and store operations...

Read More

POS SOLUTIONS

Epson | October 05, 2021

news image

EPSON INTRODUCES NEW COMPACT THERMAL RECEIPT PRINTER OPTIMIZED FOR SELF-CHECKOUT AND SELF-ORDERING KIOSKS

As self-ordering and self-checkout continues to increase in touch-less solutions, retailers require durable, easy-to-use printers to ensure customer satisfaction. Within the grocery, drug and mass market merchant segment alone, the percentage of companies rolling out self-checkout in the next two years is expected to be 178 percent higher than have currently installed.1 To meet this growing demand, Epson today introduced the EU-m30 Kiosk Thermal Receipt Printer – a sleek, compact kiosk the...

Read More

Walmart | June 18, 2020

news image

WALMART EXPANDS ITS ECOMMERCE MARKETPLACE TO MORE SMALL BUSINESSES

For years, building an eCommerce Marketplace customers trust has been a priority for our business. That’s why we are joining forces with Shopify, an all-in-one commerce platform used by more than 1 million businesses, to open the Walmart Marketplace to their sellers. As our CEO Doug McMillon recently said, competition is good in the retail business, and we want more retailers not fewer. The U.S. eCommerce business grew 74% in total last quarter, and growth in marketplace out...

Read More

POS SOLUTIONS

PredictSpring | September 14, 2021

news image

PREDICTSPRING MODERN POS ACHIEVES FISCAL COMPLIANCE IN EUROPEAN COUNTRIES

PredictSpring, a leader in Modern POS, today announced that its platform has achieved fiscal compliance for POS software in European countries including France, Austria, Italy, and Germany. Specifically, PredictSpring Modern POS has received NF525 certification from INFOCERT, a major certification authority in Europe, to comply with French fiscalization laws. The certification enables retailers using PredictSpring’s platform who transact in France to show the tax authorities that they are ...

Read More

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C-Suite On Deck

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Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us