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. https://www.mobilepaymentstoday.com/articles/self-service-retail-and-the-changing-landscape-on-payments/
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SHARESHARESHARE
SELF-SERVICE RETAIL AND THE CHANGING LANDSCAPE ON PAYMENTS
Self-service technology has created a wealth of opportunities for retailers to serve customers. A panel at the Hi-Tech Retailing Summit during the CES show in Las Vegas explored the extensive scope of these technologies and the benefits they can deliver retailers that seek to meet the needs of a more demanding customer. Thanks to the progress that has already been made by self-service pioneers, such as Starbucks, today's customers are expecting all retail experiences to be convenient and rewarding, said Brendan Wichter, vice president and principal analyst at Forrester Research, who moderated the panel, titled "New Paradigms for Retailers." ELLIOT MARAS READ MORE