Vending Machines - Swyft, Inc. Acquires ZoomSystems; The Global Leader In Automated Retail

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FRANCISCO, Nov. 9, 2017 /PRNewswire/ -- Swyft, Inc. announced the strategic acquisition of NewZoom LLC (ZoomSystems), the global leader in automated retail, in a cash and equity transaction. The Swyft purchase of ZoomSystems enables both companies to better serve a broader global customer base in both Automated Retail and Retail Automation. Best Buy, Benefit Cosmetics, Nespresso, Proactiv, UNIQLO and other iconic brands reach millions of consumers each day across North America and Europe.

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Retail News Asia

Retail News is a place where retailers can come for all their advice, news and information on everything that is happening in the retail world. We're the first network site where you can catch up on the latest news, techniques, swap ideas and share experiences. We don’t believe industry professionals or those with an interest in the retail sector should have to pay for news. We also offer a free daily email newsletter with the day’s top stories. If you sign up to this newsletter you’ll also be emailed breaking news as it happens, meaning you’re always in the know.

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POS SOLUTIONS,CLOUD BASED POS

Impact of Cashless Transactions on Third-Party Payments

Article | July 12, 2022

In recent years, with the progression and development of information technology and the Internet, the third-party payment platform has experienced immense up-gradation. This has resulted in facilitating people's lives to a great extent and simplifying and transforming the method of payment. With the accelerated advancement in the era of the Internet and the significant rise in the scale of third-party payment transactions, in comparison to the conventional mode of payment, these solutions have substantially increased people's consumption power by not only making operations more convenient and reducing transaction costs, but also by safeguarding the rights and interests of both parties. Shift Towards Cashless Transactions Bolstering the Third Party Payments There is a rapid shift towards the use of cashless point-of-sale (POS) solutions, driven by the growing digitalization. According to a study, nearly 82 percent of the population in the U.S. are using digital or cashless payments—defined to include in-app or browser-based online purchases, QR codes, in-store checkout using a mobile phone, and person-to-person (P2P) payments. Citing the trend, about 27% of consumers and around 32% of business owners said they believe the U.S. will become a completely cashless society in the coming future. Third-party payment solutions add functionality to the cashless transactions and act as payment aggregators, providing freedom and flexibility to customers to select the solutions they find most favorable to meet their financial needs. Therefore, with increasing cashless transactions, third-party payment solutions will gain huge traction across the POS sector. What’s Next? With the improvement in the urbanization level, the continuous growth of the urban population, and the appeal of third-party payment solutions, it is crucial to tap into the spending potential of customers. Hence, leading POS solution providers are emphasizing on development and introduction of new third-party and mobile POS systems. For instance, Paynear Solutions Pvt. Ltd., a financial technology company, announced the launch of a third-party omnichannel cashless solution under an umbrella through a mobile PoS solution, enabling all the business owners signed up with Paynear to seamlessly accept UPI transactions.

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POS SOLUTIONS,POS HARDWARE

8 POS Software Trends for 2022: New Forecasts and What's Next 2

Article | August 18, 2022

When the pandemic first started, most retail stores had to close, and some even suffered financial losses. Know more how retailers up scaled their businesses. Online shopping is quickly becoming the new norm in the wake of the COVID-19 pandemic. Most retailers had to migrate their businesses to the cloud in order to meet the current demands of highly tech-savvy consumers, and the use of POS software has become more important than ever. A cloud-hosted POS solution is no longer an option for small and large businesses, but rather a requirement. POS systems have provided retailers with a more efficient way to track inventory and manage sales, replacing the old cash register and traditional methods of selling. As ecommerce grows, POS solutions play an important role in increasing convenience for online customers and providing a customer-centric experience. To keep up with the latest POS system developments, there is a list of the most important POS software trends to watch for. By understanding current POS software adoption reports and key insights, you can maximize the potential of your existing POS solution or, better yet, have better ideas on financing trends by POS that can bring value to your retail business. Consumers had to reorient their purchasing toward needs like food, medicine, and other home items as the viral pandemic threatened everyone's health and safety. The US Census Bureau recently released a report that found that throughout the pandemic, retail stores providing food and beverages saw the biggest monthly growth in retail sales. To better understand how POS systems are assisting retailers in overcoming the challenges posed by the rapidly changing retail landscape, here’s a list of the most recent and importantPOS software trends: Cashless Transactions via Mobile POS Systems Adoption of Cloud-Hosted POS Systems Multichannel Commerce Customer Layout Programs Personalized Shopping Experience AI Integration in POS Systems Use of POS Data Analytics Simple POS Hardware Investing in modern POS systems and maximizing their rich feature sets can help your retail business go a long way, from attracting new customers to retaining a loyal customer base that can drive sales and support your long-term growth.

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POS SOLUTIONS,CLOUD BASED POS

Point-of-Sale Systems to Emerge as a Necessity for Modern Retailers

Article | July 14, 2022

Innovative POS systems with built-in advanced inventory management and secured payments to mandate their adoption by retailers. For businesses and retailers, conventional cash registers have long been an important part of sales operations during the past few years. But today, the cash registers of even the smallest of businesses are attached to a computer through "point-of-sale" (POS) systems. These novel solutions have garnered huge popularity over traditional cash registers as they not only ring up the sales but also provide crucial and real-time information about the customer and inventory. The importance of POS systems goes way beyond managing transactions at checkout counters across the retail industry. Emphasis on Improving Customer Experience Demands POS Adoption: With a growing fast-paced lifestyle, customers around the world are opting for faster, and more convenient shopping and billing experiences. Reassuring customers that their transactions are secure significantly increases satisfaction and customer loyalty. Since novel POS systems assist in providing faster checkout, flexibility in payment options, highly secured payments, and a seamless billing experience, these POS systems are extensively being adopted by modern retailers. According to a study, retailers across the U.S. lose nearly $45 billion, due to insufficient inventory in stock, and $224 billion, due to excess inventory. POS systems help in managing the inventory, resulting in declining losses by preventing excess or insufficient inventory. An estimate states that, an independent retailer with a $400,000 revenue can cut costs by nearly 10%, saving an average of $40,000 per year. What Comes Next? With technology getting better and new POS solutions like cloud-based, mobile, cashless payment, and others coming out, retailers are extensively installing POS solutions to make it easy for customers to pay. For instance, Veras Retail and ACCEO Solutions Inc., an American company specializing in all types of electronic payment transactions, announced plans to install their respective payment middleware solutions and point-of-sale software solutions in National Stores locations across Puerto Rico and the U.S. Hence, the growing focus on enhancing in-store customer experience and customer retention is mandating modern retailers to deploy POS solutions.

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POS RETAIL

Retail Industry Forecast for 2022

Article | July 8, 2022

While retail has faced its fair share of challenges over the last two years, the pandemic has also provided an opportunity for a long-overdue great retail reset, which could help many retailers move into a more stable—and profitable—position. To get there, you must balance short-term challenges with long-term commitments and transformational thinking. For nearly two years, predictions about the future of retail have appeared pessimistic, and retail headlines for 2022 don't look much better: empty store shelves, over one million unfilled retail jobs1, and surging inflation. However, these headwinds have resulted in some positive outcomes: retailers have been forced to re-examine legacy systems and strategies that have shaped the industry for years. To reap long-term and long-lasting benefits, retailers should continue down the remediation path they started at the start of the pandemic in 2022. Indeed, the next 12 months’ present opportunities to restructure obsolete supply chains, rightsize inventory management, review pricing, rebalance promotional cadences, and reinvent the physical store for the digital age. This will almost certainly necessitate entirely new ways of thinking and long-term commitments from retailers, but these efforts have the potential to forever change the way retailers do business. That future begins today by addressing short-term retail challenges with a long-term perspective. Three retail industry priorities and trends The resulting data, when combined with insights from 15 Deloitte retail subject-matter specialists, client work, and prior research, provides a snapshot of strategies and investment plans that help inform the industry's future. Reimagine the workforce Supply chain resiliency Digital revolution Retailers face significant challenges that will almost certainly outlast the pandemic, but there are also unexpected opportunities that can help them prepare for future disruptions. Retailers should embrace the current disruption and commit to a future pivot. To learn more, download our complete 2022 retail industry outlook.

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Spotlight

Retail News Asia

Retail News is a place where retailers can come for all their advice, news and information on everything that is happening in the retail world. We're the first network site where you can catch up on the latest news, techniques, swap ideas and share experiences. We don’t believe industry professionals or those with an interest in the retail sector should have to pay for news. We also offer a free daily email newsletter with the day’s top stories. If you sign up to this newsletter you’ll also be emailed breaking news as it happens, meaning you’re always in the know.

Related News

POS SOLUTIONS,POS RETAIL

Arryved Announces Integration With Fresh KDS, A Paperless Order Management System

Arryved | September 21, 2022

Arryved, the industry's most trusted point of sale system, announced today that their system now integrates with Fresh KDS. Fresh KDS is a paperless order management and guest communication system suited for food and beverage businesses of all sizes. In addition to organizing kitchen operations, it allows businesses to seamlessly communicate with guests via SMS texting.Fresh is committed to optimizing kitchen efficiency and the guest experience, pioneering the first cloud-based kitchen display system (KDS). Fresh is the premier innovator in the kitchen display space, focused entirely on driving speed of service, order accuracy, and guest experience. While operators navigate the shift to digital ordering and delivery, Fresh continues to bring previously unavailable enterprise features to independent operators. Fresh offers an intuitive mobile app that beautifully displays orders on a tablet (Android or iOS) in the food production area. Touchscreen ticket management lets KDS users split tickets between kitchen stations, color code tickets based on time elapsed, and even use custom hold times to fire orders at specific times. By improving efficiency and streamlining communication, Fresh KDS ultimately reduces mistakes which results in a better dining experience for guests. From an old school restaurant perspective, which is the way we used to operate, tickets would come in, and the chef or expeditor is standing there shouting out the order. We're just too high volume for that. It was getting to the point where it was slowing us down and it was a detriment to the guest experience," said Jeff Skiba, Director of Hospitality at Captain Lawrence Brewing Company, about the chaos in their kitchen prior to using Arryved's Fresh KDS integration. Now, each cook only sees the dishes they need to make at their particular station, and they don't have to rely on hearing a call from the expeditor. "It's helped us be faster in the kitchen. Speed is key when you have hungry mouths to feed. Plus, Fresh goes above and beyond typical KDS solutions with their SMS notification capabilities. This innovation allows merchants to automatically communicate with guests about their order via text. Merchants can customize messages to guests right from the KDS, notifying them when their order is received and when it's ready for pickup. Streamlined communication lets busy kitchens set clear expectations and offers comforting validation to diners. Partnering with the most advanced KDS out there proves Arryved's commitment to leading the customer experience revolution in food and beverage. "We're thrilled to be working with Fresh KDS.Regardless of what kind of kitchen our merchants are working with dine-in, takeout, or food trucks this solution significantly improves their operations. It's an integration that sets Arryved apart from standard POS systems." Stephen Younge, Arryved's newly minted Chief Technology Officer. Earlier this year, Arryved rebranded, sporting a bright new color palette and community-centric logo. Besides visual updates, the company shared their mission to be a point of service solution for all types of businesses, expanding beyond the craft beverage industry they initially set out to serve. After years of innovating their suite of comprehensive tools and hiring from all parts of the food and beverage industry, Fresh KDS is yet another feature that strengthens Arryved's capabilities. Feedback from our merchants is invaluable," continued Stephen. "We're listening to their needs and innovating our product in response." Arryved's receptiveness has resulted in an unprecedented net promoter score of 88, and a customer retention rate of 98% year-over-year. "If guests are happy, our merchants are happy. And if they're happy, we're doing our jobs right. About Arryved Founded in 2016, Boulder, CO based Arryved, Inc. is a point-of-service based software company specializing in the craft food, beverage, and entertainment service industries. In six short years we've grown from being an idea on a taproom coaster, to a revered platform serving hundreds of satisfied accounts. We're a team of tech geeks with relentless passion for, and extensive experience in, the food and beverage industry as both employees and consumers. Our goal is simple: deliver a flexible, reliable, team-centric platform that puts service first in every way. Evolve the archaic Point of Sale system from being a much-maligned obstacle into a flexible Point of Service tool that elevates guest experiences, fosters enhanced server relationships, and provides owners and managers with robust and easily digestible insight to make informed decisions.

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POS SOLUTIONS,POS RETAIL

Grupo Éxito is the First Grocery Retailer in Colombia to Adopt Scalable Self Checkout by Toshiba Global Commerce Solutions

Grupo Éxito | September 02, 2022

Colombia Shoppers are at the forefront of Grupo Éxito’s latest adoption to deliver seamless front-end transformation in its stores. Between the end of 2022 and early 2023, consumers will find a new Self Checkout experience by Toshiba Global Commerce Solutions at its stores across the company’s banners, including Éxito, Carulla, Surtimax and Super Inter. This is the first grocery implementation of Toshiba’s Self Checkout solution in Colombia. “We are excited to implement the industry-leading Toshiba Self Checkout System 7 solution that is equipped to evolve with the latest retail innovations and developments.“The system is flexible and easy to use, offering the added convenience of frictionless technology to simplify the self-checkout experience for our consumers. It offers everything we need in one solution.” Camilo Gallego, Grupo Éxito’s Vice President The latest Self Checkout solution from Toshiba Global Commerce Solutions provides shoppers with a fast, simple, and modern experience while delivering reliability and efficiency for the retailer. The implementation of 300 systems will initially be made at the company’s Éxito and Carulla branded stores. “Grupo Éxito is a very important customer in South America and we feel privileged to support them along their journey to meet changing consumer preferences with our most advanced self-service solutions,” says Bill Campbell, Senior Vice President Head of Global Sales at Toshiba Global Commerce Solutions. “We are equally thankful for the strong relationships we have with our regional business partners who are essential to bringing innovations to retailers and implementing our solutions in local markets.” The installation of 300 Self Checkout systems in Colombia’s largest retail chain relies on close collaboration with Toshiba’s local business partner, Línea Datascan. Línea Datascan S.A. is a local integrator in Colombia and has been a strategic partner of Almacenes Éxito and Toshiba for the past 25 years, delivering the most innovative technology advances across the region. “Being an Éxito IT Solutions provider and a Toshiba partner for most of my career has been a gratifying experienced filled with growth and continuous learning. This self-checkout project is the continuity of a journey that started several years ago with the Éxito executive team that has constantly been looking to improve customer experiences,” says Miguel Barreiro, CMO of Línea Datascan. Beyond a streamlined footprint that increases selling square footage in stores, the Toshiba Global Commerce Solutions Self Checkout System 7 delivers numerous industry-leading benefits: Customizable self-checkout security features are best-in-class Patented algorithms limit interventions and minimize friction during the check-out process Optimized customer service provides shoppers the choice, privacy, and control by offering additional checkout options Reduced queue times increase checkout capacity without impacting labor cost Enables re-deployment of labor to provide better customer service in other areas of the store The Self Checkout adoption expands Éxito’s focus on placing its shoppers at the core of their decisions to improve the consumer experience. In 2020, Éxito worked with Toshiba Global Commerce Solutions to create a modern, intuitive frictionless shopping experience, featuring touch screens and applications like those commonly used on smartphones, resulting in faster checkout times and more flexible ways for customers to pay while enabling the retailer to implement innovative capabilities at their own pace. About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. About Grupo Éxito Grupo Éxito is one of the largest retailers in Latin America. They operate over 700 stores in Colombia, Argentina and Uruguay under the brand names of: Éxito, Disco, Devoto and Libertad. Their stores sell a wide range of food and non-food products ranging from fuel, electronics and furniture, through various store formats ranging from Hyper-Markets to Convenience Stores. Grupo Éxito is the leader retailer in Colombia with more than 6,000 POS as installed based operating with more than 500 stores being one of the most advanced retailers for its innovation, digital transformation, experiences and sustainability.

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POS SOLUTIONS,POS RETAIL

Pick n Pay Selects AWS as Its Strategic Cloud Provider

AMAZON | August 29, 2022

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, today announced that Pick n Pay Group (JSE: PIK), a leading retail business operating in South African and other selected African countries, has migrated its entire on-premises information technology (IT) infrastructure to AWS. Pick n Pay worked with Lemongrass Consulting—an AWS Premier Consulting Partner with Migration and SAP Consulting Competencies—to migrate its on-premises SAP environment to AWS and implement a modern SAP HANA platform. Moving to the cloud will enable Pick n Pay to streamline its operations and modernize the supply chain network for its stores, develop new digital customer experiences in omnichannel grocery, and expand into new areas of business. “Leveraging the cloud to achieve greater operational efficiency and improved customer experiences is a game-changing strategy for Pick n Pay and the South African retail sector. The cloud will help us stay relevant and accessible in a high-volume, low-margin marketplace that demands efficiency above all else,.“In addition, the new cloud-based business intelligence platform enables us to make even more data-driven decisions that can help us deliver lower prices and more value to our customers.” Chris Shortt, Chief Information & Technology Officer at Pick n Pay The retailer is using AWS’s unmatched cloud services—including compute, storage, databases, analytics and business intelligence, and AWS Marketplace—to automate Pick n Pay’s operations, deliver real-time insights, and identify and purchase AWS Partner Network (APN) offerings. By analyzing data in the cloud, the retailer can forecast demand, identify customer patterns and sentiment, and improve the in-store and online shopping experience for customers. With AWS, Pick n Pay can dynamically scale its infrastructure resources in line with business demand and peak retail seasons. This elasticity helps Pick n Pay scale its online shopping services, which run on AWS, to serve thousands of South African customers during its busiest shopping periods and holidays. AWS has given Pick n Pay the ability to perform market testing and develop viable products quickly and cost-effectively, which has helped the retailer remain at the forefront of retail innovation on the African continent. Modernizing its SAP workloads with AWS provides Pick n Pay the capability to connect operations, sales, and customer survey and loyalty data across its organization. The new SAP environment will run on AWS to support the company’s online and physical sales channels, accessing capabilities such as machine learning and analytics, to streamline its supply chain network, forecast inventory, and conduct detailed market analysis to offer the right retail mix of merchandise. Lemongrass, an AWS Premier Consulting Partner, enables customers like Pick n Pay to migrate mission-critical SAP (including SAP S/4HANA) and non-SAP workloads to AWS, and also manages these workloads with the highest levels of automation and agility. Lemongrass designed a solution for Pick n Pay using the Lemongrass Platform and its proven templates and patterns to migrate, operate, and automate their SAP workloads. In addition, Pick n Pay used AWS Application Migration Service (CloudEndure Migration) to simplify and expedite moving 185 non-SAP workloads to the cloud. “Forward-thinking companies like Pick n Pay are modernizing their systems by migrating to AWS,” said Eamonn O’Neill, chief technology officer at Lemongrass Consulting. “Based on our work with our Cloud Cost Calculator, we typically see potential cost savings of between 45% and 75% resulting from this strategy. These are savings that can then fund initiatives, such as new offerings and tools that deliver superior retail experiences, and drive additional value for the business, such as business intelligence and automation.” “We are seeing a fundamental change in how consumer goods companies run their technology infrastructures,” said Chris Erasmus, Country Manager of South Africa at Amazon Web Services. “Pick n Pay is the first South African retailer to join the thousands of customers that run SAP on AWS, using AWS’s reliable and scalable global infrastructure and proven SAP experience to provide key insights, drive innovation, and support the creation of new products and services. We look forward to working with Pick n Pay on its SAP and digital transformation strategies that will help speed the introduction of new cloud-based customer experiences like its mobile app, tailored shopping, and personalized offers that deepen the consumer relationship.” Backed by its unmatched experience in running SAP workloads, AWS helps customers get the best performance and most value out of their mission-critical SAP platforms. Running SAP on AWS gives customers the control and confidence to securely run their business using the most reliable and scalable infrastructure, the broadest set of cloud capabilities, and the largest community of technology partners to help with SAP migration and modernization. About Amazon Web Services For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 84 Availability Zones within 26 geographic regions, with announced plans for 24 more Availability Zones and eight more AWS Regions in Australia, Canada, India, Israel, New Zealand, Spain, Switzerland, and the United Arab Emirates. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. . About Pick n Pay The Pick n Pay Group is a retail business in the fast-moving consumer goods industry. We operate through multiple store formats under three brands – Pick n Pay, Boxer and TM Supermarkets. Pick n Pay also operates one of the largest online grocery platforms in sub-Saharan Africa. Our honorary life president and consumer champion Raymond Ackerman purchased the first four Pick n Pay stores in Cape Town, South Africa, in 1967. Today, the Pick n Pay Group operates over 2 000 stores across multiple formats in eight countries across southern Africa, including a 49% investment in TM Supermarkets in Zimbabwe. Customers are at the heart of our business. Consumer sovereignty informs everything we do, from how we treat our customers, the product range we offer, to how we design our stores. Putting the customer first means we work hard to understand their diverse and changing needs and how we can serve them better. About Lemongrass Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. With a unique combination of experience, expertise and best practices designed to deliver the desired outcomes from an SAP transformation, Lemongrass engineers strategies and services that enable the economics, scale and agility of hyperscale computing while unlocking business innovation and controlling the risks and uncertainties. Lemongrass Cloud Platform (LCP) enables near zero downtime migrations to Cloud and differentiated Managed Services for SAP and its related workloads. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC.

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POS SOLUTIONS,POS RETAIL

Arryved Announces Integration With Fresh KDS, A Paperless Order Management System

Arryved | September 21, 2022

Arryved, the industry's most trusted point of sale system, announced today that their system now integrates with Fresh KDS. Fresh KDS is a paperless order management and guest communication system suited for food and beverage businesses of all sizes. In addition to organizing kitchen operations, it allows businesses to seamlessly communicate with guests via SMS texting.Fresh is committed to optimizing kitchen efficiency and the guest experience, pioneering the first cloud-based kitchen display system (KDS). Fresh is the premier innovator in the kitchen display space, focused entirely on driving speed of service, order accuracy, and guest experience. While operators navigate the shift to digital ordering and delivery, Fresh continues to bring previously unavailable enterprise features to independent operators. Fresh offers an intuitive mobile app that beautifully displays orders on a tablet (Android or iOS) in the food production area. Touchscreen ticket management lets KDS users split tickets between kitchen stations, color code tickets based on time elapsed, and even use custom hold times to fire orders at specific times. By improving efficiency and streamlining communication, Fresh KDS ultimately reduces mistakes which results in a better dining experience for guests. From an old school restaurant perspective, which is the way we used to operate, tickets would come in, and the chef or expeditor is standing there shouting out the order. We're just too high volume for that. It was getting to the point where it was slowing us down and it was a detriment to the guest experience," said Jeff Skiba, Director of Hospitality at Captain Lawrence Brewing Company, about the chaos in their kitchen prior to using Arryved's Fresh KDS integration. Now, each cook only sees the dishes they need to make at their particular station, and they don't have to rely on hearing a call from the expeditor. "It's helped us be faster in the kitchen. Speed is key when you have hungry mouths to feed. Plus, Fresh goes above and beyond typical KDS solutions with their SMS notification capabilities. This innovation allows merchants to automatically communicate with guests about their order via text. Merchants can customize messages to guests right from the KDS, notifying them when their order is received and when it's ready for pickup. Streamlined communication lets busy kitchens set clear expectations and offers comforting validation to diners. Partnering with the most advanced KDS out there proves Arryved's commitment to leading the customer experience revolution in food and beverage. "We're thrilled to be working with Fresh KDS.Regardless of what kind of kitchen our merchants are working with dine-in, takeout, or food trucks this solution significantly improves their operations. It's an integration that sets Arryved apart from standard POS systems." Stephen Younge, Arryved's newly minted Chief Technology Officer. Earlier this year, Arryved rebranded, sporting a bright new color palette and community-centric logo. Besides visual updates, the company shared their mission to be a point of service solution for all types of businesses, expanding beyond the craft beverage industry they initially set out to serve. After years of innovating their suite of comprehensive tools and hiring from all parts of the food and beverage industry, Fresh KDS is yet another feature that strengthens Arryved's capabilities. Feedback from our merchants is invaluable," continued Stephen. "We're listening to their needs and innovating our product in response." Arryved's receptiveness has resulted in an unprecedented net promoter score of 88, and a customer retention rate of 98% year-over-year. "If guests are happy, our merchants are happy. And if they're happy, we're doing our jobs right. About Arryved Founded in 2016, Boulder, CO based Arryved, Inc. is a point-of-service based software company specializing in the craft food, beverage, and entertainment service industries. In six short years we've grown from being an idea on a taproom coaster, to a revered platform serving hundreds of satisfied accounts. We're a team of tech geeks with relentless passion for, and extensive experience in, the food and beverage industry as both employees and consumers. Our goal is simple: deliver a flexible, reliable, team-centric platform that puts service first in every way. Evolve the archaic Point of Sale system from being a much-maligned obstacle into a flexible Point of Service tool that elevates guest experiences, fosters enhanced server relationships, and provides owners and managers with robust and easily digestible insight to make informed decisions.

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POS SOLUTIONS,POS RETAIL

Grupo Éxito is the First Grocery Retailer in Colombia to Adopt Scalable Self Checkout by Toshiba Global Commerce Solutions

Grupo Éxito | September 02, 2022

Colombia Shoppers are at the forefront of Grupo Éxito’s latest adoption to deliver seamless front-end transformation in its stores. Between the end of 2022 and early 2023, consumers will find a new Self Checkout experience by Toshiba Global Commerce Solutions at its stores across the company’s banners, including Éxito, Carulla, Surtimax and Super Inter. This is the first grocery implementation of Toshiba’s Self Checkout solution in Colombia. “We are excited to implement the industry-leading Toshiba Self Checkout System 7 solution that is equipped to evolve with the latest retail innovations and developments.“The system is flexible and easy to use, offering the added convenience of frictionless technology to simplify the self-checkout experience for our consumers. It offers everything we need in one solution.” Camilo Gallego, Grupo Éxito’s Vice President The latest Self Checkout solution from Toshiba Global Commerce Solutions provides shoppers with a fast, simple, and modern experience while delivering reliability and efficiency for the retailer. The implementation of 300 systems will initially be made at the company’s Éxito and Carulla branded stores. “Grupo Éxito is a very important customer in South America and we feel privileged to support them along their journey to meet changing consumer preferences with our most advanced self-service solutions,” says Bill Campbell, Senior Vice President Head of Global Sales at Toshiba Global Commerce Solutions. “We are equally thankful for the strong relationships we have with our regional business partners who are essential to bringing innovations to retailers and implementing our solutions in local markets.” The installation of 300 Self Checkout systems in Colombia’s largest retail chain relies on close collaboration with Toshiba’s local business partner, Línea Datascan. Línea Datascan S.A. is a local integrator in Colombia and has been a strategic partner of Almacenes Éxito and Toshiba for the past 25 years, delivering the most innovative technology advances across the region. “Being an Éxito IT Solutions provider and a Toshiba partner for most of my career has been a gratifying experienced filled with growth and continuous learning. This self-checkout project is the continuity of a journey that started several years ago with the Éxito executive team that has constantly been looking to improve customer experiences,” says Miguel Barreiro, CMO of Línea Datascan. Beyond a streamlined footprint that increases selling square footage in stores, the Toshiba Global Commerce Solutions Self Checkout System 7 delivers numerous industry-leading benefits: Customizable self-checkout security features are best-in-class Patented algorithms limit interventions and minimize friction during the check-out process Optimized customer service provides shoppers the choice, privacy, and control by offering additional checkout options Reduced queue times increase checkout capacity without impacting labor cost Enables re-deployment of labor to provide better customer service in other areas of the store The Self Checkout adoption expands Éxito’s focus on placing its shoppers at the core of their decisions to improve the consumer experience. In 2020, Éxito worked with Toshiba Global Commerce Solutions to create a modern, intuitive frictionless shopping experience, featuring touch screens and applications like those commonly used on smartphones, resulting in faster checkout times and more flexible ways for customers to pay while enabling the retailer to implement innovative capabilities at their own pace. About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. About Grupo Éxito Grupo Éxito is one of the largest retailers in Latin America. They operate over 700 stores in Colombia, Argentina and Uruguay under the brand names of: Éxito, Disco, Devoto and Libertad. Their stores sell a wide range of food and non-food products ranging from fuel, electronics and furniture, through various store formats ranging from Hyper-Markets to Convenience Stores. Grupo Éxito is the leader retailer in Colombia with more than 6,000 POS as installed based operating with more than 500 stores being one of the most advanced retailers for its innovation, digital transformation, experiences and sustainability.

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POS SOLUTIONS,POS RETAIL

Pick n Pay Selects AWS as Its Strategic Cloud Provider

AMAZON | August 29, 2022

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, today announced that Pick n Pay Group (JSE: PIK), a leading retail business operating in South African and other selected African countries, has migrated its entire on-premises information technology (IT) infrastructure to AWS. Pick n Pay worked with Lemongrass Consulting—an AWS Premier Consulting Partner with Migration and SAP Consulting Competencies—to migrate its on-premises SAP environment to AWS and implement a modern SAP HANA platform. Moving to the cloud will enable Pick n Pay to streamline its operations and modernize the supply chain network for its stores, develop new digital customer experiences in omnichannel grocery, and expand into new areas of business. “Leveraging the cloud to achieve greater operational efficiency and improved customer experiences is a game-changing strategy for Pick n Pay and the South African retail sector. The cloud will help us stay relevant and accessible in a high-volume, low-margin marketplace that demands efficiency above all else,.“In addition, the new cloud-based business intelligence platform enables us to make even more data-driven decisions that can help us deliver lower prices and more value to our customers.” Chris Shortt, Chief Information & Technology Officer at Pick n Pay The retailer is using AWS’s unmatched cloud services—including compute, storage, databases, analytics and business intelligence, and AWS Marketplace—to automate Pick n Pay’s operations, deliver real-time insights, and identify and purchase AWS Partner Network (APN) offerings. By analyzing data in the cloud, the retailer can forecast demand, identify customer patterns and sentiment, and improve the in-store and online shopping experience for customers. With AWS, Pick n Pay can dynamically scale its infrastructure resources in line with business demand and peak retail seasons. This elasticity helps Pick n Pay scale its online shopping services, which run on AWS, to serve thousands of South African customers during its busiest shopping periods and holidays. AWS has given Pick n Pay the ability to perform market testing and develop viable products quickly and cost-effectively, which has helped the retailer remain at the forefront of retail innovation on the African continent. Modernizing its SAP workloads with AWS provides Pick n Pay the capability to connect operations, sales, and customer survey and loyalty data across its organization. The new SAP environment will run on AWS to support the company’s online and physical sales channels, accessing capabilities such as machine learning and analytics, to streamline its supply chain network, forecast inventory, and conduct detailed market analysis to offer the right retail mix of merchandise. Lemongrass, an AWS Premier Consulting Partner, enables customers like Pick n Pay to migrate mission-critical SAP (including SAP S/4HANA) and non-SAP workloads to AWS, and also manages these workloads with the highest levels of automation and agility. Lemongrass designed a solution for Pick n Pay using the Lemongrass Platform and its proven templates and patterns to migrate, operate, and automate their SAP workloads. In addition, Pick n Pay used AWS Application Migration Service (CloudEndure Migration) to simplify and expedite moving 185 non-SAP workloads to the cloud. “Forward-thinking companies like Pick n Pay are modernizing their systems by migrating to AWS,” said Eamonn O’Neill, chief technology officer at Lemongrass Consulting. “Based on our work with our Cloud Cost Calculator, we typically see potential cost savings of between 45% and 75% resulting from this strategy. These are savings that can then fund initiatives, such as new offerings and tools that deliver superior retail experiences, and drive additional value for the business, such as business intelligence and automation.” “We are seeing a fundamental change in how consumer goods companies run their technology infrastructures,” said Chris Erasmus, Country Manager of South Africa at Amazon Web Services. “Pick n Pay is the first South African retailer to join the thousands of customers that run SAP on AWS, using AWS’s reliable and scalable global infrastructure and proven SAP experience to provide key insights, drive innovation, and support the creation of new products and services. We look forward to working with Pick n Pay on its SAP and digital transformation strategies that will help speed the introduction of new cloud-based customer experiences like its mobile app, tailored shopping, and personalized offers that deepen the consumer relationship.” Backed by its unmatched experience in running SAP workloads, AWS helps customers get the best performance and most value out of their mission-critical SAP platforms. Running SAP on AWS gives customers the control and confidence to securely run their business using the most reliable and scalable infrastructure, the broadest set of cloud capabilities, and the largest community of technology partners to help with SAP migration and modernization. About Amazon Web Services For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 84 Availability Zones within 26 geographic regions, with announced plans for 24 more Availability Zones and eight more AWS Regions in Australia, Canada, India, Israel, New Zealand, Spain, Switzerland, and the United Arab Emirates. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. . About Pick n Pay The Pick n Pay Group is a retail business in the fast-moving consumer goods industry. We operate through multiple store formats under three brands – Pick n Pay, Boxer and TM Supermarkets. Pick n Pay also operates one of the largest online grocery platforms in sub-Saharan Africa. Our honorary life president and consumer champion Raymond Ackerman purchased the first four Pick n Pay stores in Cape Town, South Africa, in 1967. Today, the Pick n Pay Group operates over 2 000 stores across multiple formats in eight countries across southern Africa, including a 49% investment in TM Supermarkets in Zimbabwe. Customers are at the heart of our business. Consumer sovereignty informs everything we do, from how we treat our customers, the product range we offer, to how we design our stores. Putting the customer first means we work hard to understand their diverse and changing needs and how we can serve them better. About Lemongrass Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. With a unique combination of experience, expertise and best practices designed to deliver the desired outcomes from an SAP transformation, Lemongrass engineers strategies and services that enable the economics, scale and agility of hyperscale computing while unlocking business innovation and controlling the risks and uncertainties. Lemongrass Cloud Platform (LCP) enables near zero downtime migrations to Cloud and differentiated Managed Services for SAP and its related workloads. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC.

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