Retail's secret weapon: Order fulfillment optimization

JOHANNES PANZER | February 12, 2020

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The start of a new year is the perfect time to reflect on the past and prepare for the future. While holiday 2019 was another record year for retail sales, brands faced some serious challenges when it came to a shortened shopping window and the ever-growing consumer expectations around timely, accurate, and convenient deliveries (and returns). Some may believe these woes to be behind us now that the holidays are over, but the potential for spikes in product demands remains throughout 2020 leading into next year's holiday season. And if history has shown us anything, it's that now is the time for retailers to implement the right processes and technologies that ensure seamless and positive customer experiences, or risk ongoing negative impacts to the bottom line.

Spotlight

eCommerce Outdoors

eCommerce Outdoors (TD Associates, LLC) is a customer-centric marketing company and multi-channel specialty retailer that operates two physical retail store locations in Southern New Jersey and seven online stores that sell outdoor products to consumers throughout the USA and the globe. Their first eCommerce store, TackleDirect.com, World’s Premier Fishing Outfitter, began in 1997 and is a growing leader in the online sporting goods category. They stock and ship over 90,000 outdoor products from 800 premium brands to over 200 countries worldwide from their Egg Harbor Twp, NJ and Ocean City, NJ locations.

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Spotlight

eCommerce Outdoors

eCommerce Outdoors (TD Associates, LLC) is a customer-centric marketing company and multi-channel specialty retailer that operates two physical retail store locations in Southern New Jersey and seven online stores that sell outdoor products to consumers throughout the USA and the globe. Their first eCommerce store, TackleDirect.com, World’s Premier Fishing Outfitter, began in 1997 and is a growing leader in the online sporting goods category. They stock and ship over 90,000 outdoor products from 800 premium brands to over 200 countries worldwide from their Egg Harbor Twp, NJ and Ocean City, NJ locations.

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