POS SOLUTIONS,POS RETAIL
HiStone | August 08, 2022
ERA HK960, its next-generation POS model, built to drastically improve customer satisfaction via enabling businesses with more flexible, efficient, and secure POS services. Enhanced feature-rich functionality of HK960 coupled with high-end design are geared to meet employees' and customers' expectations while driving better user and shopping experiences. The flagship HK960 POS product has been developed to achieve the core retail and hospitality business goal — to avoid long hours of operations making the customer service faster than ever.
"Customers evolve as they need more secure and personalized services that drive more value to their shopping experiences, This new paradigm stimulates us to deliver the most efficient, market-ready POS solutions that generate business growth and bring customer satisfaction."
-Alex Barannik, Business Development Director at HiStone.
Ultra-thin bezel combined with high brightness
The ultra-thin bezel of just 1.1 cm makes the screen look stylish and corresponds with the time.
The model edges are 1cm and 1.5 cm only; this is why the screen ratio is 82% — HiStone offers your staff the highest possible field of view.
The technology update is more comfortable for the eyes
Next-level power features inside a small, elegant box
The model gets Intel Tiger Lake UP3, the 11th generation of Intel's CPU. The i3-1115G4E with a clock speed from 2.2 GHz to 3.9 GHz is powerful enough, being much more efficient for everyday operations in the long run. HK960 has one of the highest turbo speed (up to 4.2 GHz).
Furthermore, the tech innovative model receives enhanced DDR characteristics: clock speed of 3200 MHz and bandwidth of 31 Gb/s. The response speed is among the core characteristics of POS machines - a few seconds are entirely enough to open the app, display pages, and complete settlement.
HiStone understands the importance of the highest, watertight security; this is why the flagship model utilizes a dual LAN Port connection. HiStone equipped its ultramodern POS machine with 50 000 hours of Mean Time Between Failure. And that sounds quite impressive.
HiStone is among the top world-known developers of retail and hospitality solutions with more than 30-year-experience on the market. All-in-one POSs, box and mobile POS systems, self-checkouts, and other products are available for business.
HUNGER RUSH | August 16, 2022
HungerRush™, the leading cloud software provider for the restaurant industry, today announced the general availability and early pilot results of its OrderAI Talk product.OrderAI Talk allows restaurant consumers to place phone orders with an artificially intelligent phone bot. It supports increased restaurant efficiency and customer satisfaction through improved order accuracy, accurate and complete voice recognition, full-menu integration, no hold times and a fully integrated POS system with order confirmation and delivery and payment options. OrderAI Talk is the ideal solution for multi-unit restaurants with at least 10 locations, and a high phone order volume.
Key benefits of OrderAI Talk include the following:
Increased order accuracy: Complex menus can be easily integrated with OrderAI Talk so that phone-in customers can customize their orders just as they would if they were in store or talking to a live person.
Ability to upsell every order: The intelligent AI system learns consumer behaviors to engage in smart upselling and smart targeted marketing with each call.
Alleviate challenges from staffing issues: Whether it’s small staffs or overworked team members, OrderAI Talk decreases stress on staff by allowing them to forget the phone and focus on what matters most, making great food.
Opt-in to Text Marketing & Ordering: Providing the ability to expand marketing reach and transform analog customers to digital. Automatically send OrderAI Talk customers a text marketing message one week later giving them the ability to quickly respond and place that order via text. 29% of customers who received OrderAI Text marketing placed at least one or more repeat orders.
Improved customer experience: No more busy signals or hold music. Customers can place their orders quickly and seamlessly through the automated attendant from order placement through payment. Of customers that start an OrderAI Talk order, 92% result in completed orders.
“We are continually working toward creating more streamlined services that benefit both the restaurant and customers, “By innovating and improving the existing technologies in place, we can free up more time for employees to focus their time on customer satisfaction and food quality.”
Perry Turbes, CEO of HungerRush.
HungerRush is a leading provider of integrated restaurant solutions that make it easier to delight guests, drive loyalty, and manage restaurants from anywhere. HungerRush 360 is our flagship all-in-one cloud POS system that integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. HungerRush OrderAI Text is an innovative text-to-order AI solution, which allows customers to place orders via text without application downloads and user acquisition.
GrubMarket | August 08, 2022
GrubMarket today announced it has completed the acquisition of Vancouver, Canada-based IOT Pay, a leading fintech company that provides omnichannel payment services that allow merchants to accept payments both in-store and online on a global scale. GrubMarket will leverage IOT Pay's technology and payments infrastructure to address the food supply chain industry's accelerating need for faster, more flexible, and more robust digital payment and financing opportunities.
Founded in 2018 by fintech veteran Leo Chen, IOT Pay's payment platform now powers thousands of notable merchants across industries in North America, including popular online food delivery platforms of North America, emerging online courier platforms of Canada, and offline merchants such as BMW, Mercedes Benz, Arby's, HMart, Sungiven Foods, Rolex, and more. Today, IOT Pay facilitates tens of thousands of transactions each day and hundreds of millions of dollars in transaction value per year. IOT Pay has built a comprehensive fintech ecosystem that includes services such as POS terminals, mobile payments, eCommerce, cross-border payments, CRM, and order management software. IOT Pay is also launching an innovative digital banking system, which will provide superb B2B financial solutions for small and medium-sized merchants. After the acquisition, the business will continue to be managed by its current leadership team.
"We work with many companies in the foodservice and grocery space and have seen firsthand how impactful it is to build effective fintech solutions for one of the oldest industries in the world. GrubMarket originally invested in us to help accelerate our vision to be a top payments solution provider. Now, we are thrilled to join the GrubMarket team and deeply integrate with GrubMarket's best-in-class eCommerce and software ecosystem to create more value with our payment solutions and financial services for companies operating throughout the food supply chain."
-Leo Chen, founder and CEO of IOT Pay.
According to Mike Xu, CEO of GrubMarket: This is a huge milestone in GrubMarket's history. It reminds me of the old days when eBay acquired PayPal. Every great eCommerce company has offered seamless payments solutions to their customers, and we have now acquired the capability to do so as well. Leo and the IOT Pay team have done a wonderful job building a leading fintech company validated by thousands of top-tier customers. Millions of transactions have been completed through IOT Pay's products. Their robust payments platform and new digital banking solution will be a game changer for produce wholesalers who will be able to access credit card solutions for offline payments and digital banking services. We will also be expanding our proprietary ERP system, WholesaleWare, with the introduction of a new payments module. We look forward to broadening our software and services offerings to bring more value to our suppliers and customers.
IOT Pay's fintech and payments offerings will be integrated into GrubMarket's eCommerce and software product family, which already includes the innovative and proprietary WholesaleWare software suite, the company's software-as-a-service platform that provides food industry wholesalers and distributors with seamless financial management, powerful sales, and online ordering features, precise inventory management, lot traceability, grower accounting, and automated routing and logistics, as well as Orders IO, GrubMarket's custom branded mobile eCommerce solutions.
Founded in 2014, GrubMarket is a San Francisco-based food technology company operating in the space of food supply chain eCommerce for both business customers and end consumers, as well as providing related software-as-a-service solutions to digitally transform the American and global food supply chain. Currently, GrubMarket operates in all 50 U.S. States; Ontario and British Columbia (Canada); Argentina, Chile, and Colombia (South America); India, Mexico, South Africa, and Spain, with plans to expand to the rest of the U.S., Canada, South America, and other parts of the world.