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Repair Store POS Software Must Have Automated Email Notifications

February 17, 2020 | 80 views

Automated Email Notifications are necessary for any repair store owner buying a POS Software to streamline workflow and keep customers engaged. This is because, the more information you provide to your customers about their device, the more in control and engaged they will feel. And this makes loyal customers. In a repair business, customer satisfaction comes with timely notifications. If you want to keep them coming, earning customer satisfaction is a must. When customers are notified about their decisions (purchase, refund, etc.), they feel satisfied in doing business with you and make up their mind of visiting your place in the future.

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OTHER ARTICLES

POS System Essential for Omnichannel Retail

Article | July 13, 2022

“Software-led payments is more than just ecommerce or online invoicing, as many software platforms are starting to offer solutions for card present transactions.” - Caleb Avery, CEO of Tilled The omnichannel retail marketplace has been witnessing a surge in recent years. A buyer has a natural tendency to check the details of the products or services on the internet. But a single purchase may involve different channels like apps, websites, store walk-ins, etc. For example, a customer may conduct online research and purchase an item before picking it up from a retail store; or, conversely, he may go to a nearby mall and inspect the product first before purchasing it online. Therefore, retailing has become increasingly about providing multi-channel or cross-channel experiences to customers. If the merchant misses out on his goods being offered on any channel, it will harm the customer experience (CX). In such a circumstance, deploying a POS system built for multi-site store networks that takes care of the maintenance of the website and all the locations in the chain simultaneously is a blessing for the retail sector. The point of sale is now an important part of an eCommerce plan for a business and a key part of its ongoing marketing strategy. Drive Loyalty and Sales Using Your Omnichannel POS A retailer's point of sale is the hub of every business action, wherein sales, marketing, inventory, customer management and customer service merge. But what many still don't realize is its powerful role in unlocking customer loyalty and higher revenue. With a modern and adaptable point-of-sale system, lengthy transaction times are minimized and may be boosted while simultaneously processing more consumers, enhancing the customer experience. Your omnichannel POS should permit the configuration of several payment methods. Customers can choose various payment methods, such as credit cards, digital wallets, PayPal, and cash. POS data should be utilized in all company decisions in today's society. Additionally, POS data is essential for merchandise planning. For example, if a product is not selling quickly enough, sell-through and sales-by-margin analytics can influence your pricing decisions and allow you to adjust accordingly. A common misconception about POS is that it is only a point of contact between your clients and your business. However, when its tremendous capabilities are utilized, it becomes a tool that helps you understand your clients, enhance their experience, and guarantee you are prepared to meet their demands. Importance of Using POS and Ecommerce Integration Combining CRM and POS software enables staff members to review and update client information instantly. You can develop new sales methods based on customers' interests and previous purchases. The omnichannel point of sale integrates with Tally, Quickbooks, etc. You may export order receipts from all channels directly. With omnichannel POS, your firm is accessible to customers 24 hours a day. Customers can purchase at one store and receive delivery from another, as well as other choices designed to improve the shopping experience. A retail eCommerce platform with seamless integration benefits both businesses and customers. Bottom Line Innovation in omnichannel retailing and investment in the POS system's digitization helps track and fulfill online, and offline customer needs. It goes without saying that the future of POS and retail are closely intertwined. In the coming years, POS will see a radical shift. Now is the optimal time for laggards to catch up or risk falling behind.

Read More
RESTAURANT POS

A pivot to customer and supporting the shopping journeys

Article | July 20, 2022

ABC Fine Wine & SpiritsOracle Retail Cross Talk is our favorite event of the year. Across the 2.5 days, we create authentic connections across our retail community so you can learn from each other. We recruit 25-30 global retailers to share their experiences in case studies, panel discussions, or fireside chats. We are thrilled to host a panel discussion with ABC Fine Wine & Spirits and Estee Lauder. Delivering a great omnichannel retail experience takes the right people, process, and technology to earn shopper loyalty by offering engaging and seamless experiences across more than 70 unique customer journeys. Widespread curbside pick-up, flexible store environments, buy online, pick-up in-store (BOPIS) protocols–these new norms have dramatically accelerated in-store adaptation and innovation. As brands dive deeper for new ways to maximize the customer experience—and adapt to the rapidly changing world—they must lean into agile technology. Join this discussion to hear how ABC Fine Wine & Spirits and Estee Lauder are tackling today’s challenges and planning for the future. Estee Lauder Platform Discussion: Stores and Omnichannel As customers continue to evolve the omnichannel retail journey, you can provide them with engaging, seamless experiences while refining operations across point-of-service, ecommerce, and order management systems. Join us at Cross Talk to learn how Oracle Retail’s omnichannel modern retail solutions bridge the productivity gaps between the online and traditional point-of-sale functionality, improve store associate effectiveness, increase sales, and ultimately personalize the customer experience.

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POS RETAIL

Digital Payments – Preferred Way To Exchange Money

Article | July 8, 2022

In the past several years, the evolution of the payments industry has been remarkable. The digital payment business is expanding fast and is an open area for competitors. Globally, the emergence and implementation of digital payment solutions results from diverse requirements. The digital payments ecosystem is being propelled by three significant factors: technology, customer demand, and regulations. Insights Into Digital Payments Evolution The Internet of Things, APIs, point of sale (POS), mobile wallets, and tokenization create a seamless payments ecosystem by digitally connecting every industry with the payments environment. Consumer demand drivers can be broken down into subcategories, such as real-time payments, a better user experience, and personalization. In 2021, the market for digital payments was estimated at USD 7.36 trillion. It is expected to reach USD 15.27 trillion by 2027, with a CAGR of 12.38% between 2022 and 2027. The technical improvements of smartphones, digital payment cards, and point-of-sale terminals in retail stores are driving the expansion of the industry. According to American Express, the COVID-19 pandemic significantly impacted cardholder spending. Companies are offering contactless payment options to attract customers. This has made the contactless function a global competitive advantage for companies. In light of the preceding progress and development, let's explore what 2022 has in store for you. Look closely at any changes to digital payment methods that could be important in 2022. The Most Prevalent Digital Payment Trends – 2022 Biometric Authentication In 2022, biometric authentication will increase as a trend in the digital payment industry. Biometric authentication utilizes a person's biological and anatomical traits. In addition to fingerprint scanners, face recognition, iris recognition, heartbeat analysis, and vein mapping, the verification process also incorporates fingerprint scanners. It is a very secure payment system based on the unique qualities of each individual. Additionally, it helps establish consumer loyalty and trust. Contactless Payments Customers may make contactless payments by just waving their smartphone in front of the reader. Thus, the payment method becomes faster and more convenient than card insertion. Contactless payments are more secure due to the rapid transfer of encrypted data to the point-of-sale gadget. Mobile Point of Sale Mobile-point-of-sale (mPOS) is a breakthrough technology since it liberates retailers from storefronts and in-store payments. Instead, it is a portable register that operates on a tablet, smartphone, or mobile device. Mobile POS has significantly altered a store's payment procedure by making it more efficient and adaptable. According to Global Market Insights, mPOS will grow at a 19% CAGR between 2020 and 2026. Mobile Wallet Transaction According to Juniper Research, digital and mobile wallet usage will surpass 4.4 billion by 2025. Mobile wallets do not require a real bank account and keep all payment information securely and compactly. This is enabled through Near Field Communication (NFC) technology, which allows devices in close proximity to communicate and share data quickly. With the rise in demand for contactless payments, NFC has become a prominent term in digital payments. Final Word There are many proven ways to send money around the world. It is essential to consider how money moves across borders. The answer depends on the payment's context. Today's businesses want diverse and straightforward methods for international money transfers. The choices available to enterprises range from SWIFT and ACH transfers to digital wallets and cheques to credit cards and even crypto money. Digital payments enable organizations to conduct money transfers efficiently, transparently, and cost-effectively. This will encourage the global economy to continue expanding and strengthening further.

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POS RETAIL

Top Reasons Businesses Choose Cloud-based POS Systems

Article | May 20, 2022

Digital innovations make a significant impact on the payment business. Point-of-sale is one such innovation that eases the payment mode. Traditional POS systems face several obstacles, such as data storage on local servers, higher upfront payments, limited access to the data, and higher costs. On the contrary, a cloud-based POS system is easier and offers more agility and access, making the payment process seamless and less time taking. Customer expectations are constantly changing regarding seamless online and offline payment processes. Cloud-based POS systems ensure the best possible customer experience while staying relevant to the rapidly evolving technology. Making the lives of the customers easier is the primary goal of the payment service provider. Deciding Between Getting a Traditional or A Cloud-Based POS System? POS software has improved over the past decade, and many firms have hopped on the POS system bandwagon. There are different types of POS systems available, and you may get confused, especially if you are new to POS. Purchasing a POS system is a long-term investment and should not be made without extensive research and knowledge. It would be best to compare the pros and cons of traditional and cloud-based POS options. Identify your business's needs and select the right POS system. On-site or existing POS is an old method. The data is stored on local servers and in closed networks. It is commonly known that standard POS systems can be complex and time-consuming. Also, installing large hardware adds to the cost of getting started. If you use older methods, you might be able to access data on-site, but you could lose it. A cloud-based POS is easy to use and easy to get to. The cloud-based POS system is adaptable and can easily add new modules or apps from other corporates. The software is rented by the month or year. Methods that use the cloud allow mobile access which means you can leverage the functionality of mobile POS without fully implementing a mobile POS system. POS software that runs in the cloud is also automatically backed up. Cloud-based POS software offers incredible benefits for your business. Reasons for Opting for a Cloud-based POS System Cloud POS Systems Are More Secure A cloud-based POS system lowers all types of risks due to stringent security standards. Cloud technology allows the POS software to automatically backup the data and sync via remote servers. The regular updating of the system increases the security level of the software. Remote System Access Switching to a cloud-based POS system allows you to access your back-office functionality from anywhere. This capability gives you the ability to receive important updates regarding inventory or vendor issues on your mobile or home computer. You will also benefit from the security of cloud backup for your data. Cost-effective Cloud-based POS may appear to be more expensive than conventional POS systems. Nevertheless, cloud-based technologies are preferable for SMBs. In contrast to traditional POS systems, cloud-based SaaS has no upfront costs and has low monthly rates. Automatic software updates are delivered, and the system can update itself. Better Customer Service Cloud POS is compatible with various payment options and can send invoices through email or SMS. This enhances the purchase experience for your brand's customers. Customers interested in simple technology like simple processes are thus satisfied with the commercial services a POS system delivers. By choosing a cloud-based POS system, you'll always be able to meet customer needs quickly. Also, remember that you can get updates, which are meant to change some features to fit how people use them. Conclusion We’ve seen a few reasons that why you should consider transitioning to a cloud-based point-of-sale system, but the list is unlimited. If you have not considered implementing a point-of-sale system, now is the time to do so. The most prominent upside is that a sound POS system facilitates sales and increases the capacity to attract more clients.

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Impact of Cashless Transaction on Third-Party Payment

Article | July 13, 2022

“Software-led payments is more than just ecommerce or online invoicing, as many software platforms are starting to offer solutions for card present transactions.” - Caleb Avery, CEO of Tilled The omnichannel retail marketplace has been witnessing a surge in recent years. A buyer has a natural tendency to check the details of the products or services on the internet. But a single purchase may involve different channels like apps, websites, store walk-ins, etc. For example, a customer may conduct online research and purchase an item before picking it up from a retail store; or, conversely, he may go to a nearby mall and inspect the product first before purchasing it online. Therefore, retailing has become increasingly about providing multi-channel or cross-channel experiences to customers. If the merchant misses out on his goods being offered on any channel, it will harm the customer experience (CX). In such a circumstance, deploying a POS system built for multi-site store networks that takes care of the maintenance of the website and all the locations in the chain simultaneously is a blessing for the retail sector. The point of sale is now an important part of an eCommerce plan for a business and a key part of its ongoing marketing strategy. Drive Loyalty and Sales Using Your Omnichannel POS A retailer's point of sale is the hub of every business action, wherein sales, marketing, inventory, customer management and customer service merge. But what many still don't realize is its powerful role in unlocking customer loyalty and higher revenue. With a modern and adaptable point-of-sale system, lengthy transaction times are minimized and may be boosted while simultaneously processing more consumers, enhancing the customer experience. Your omnichannel POS should permit the configuration of several payment methods. Customers can choose various payment methods, such as credit cards, digital wallets, PayPal, and cash. POS data should be utilized in all company decisions in today's society. Additionally, POS data is essential for merchandise planning. For example, if a product is not selling quickly enough, sell-through and sales-by-margin analytics can influence your pricing decisions and allow you to adjust accordingly. A common misconception about POS is that it is only a point of contact between your clients and your business. However, when its tremendous capabilities are utilized, it becomes a tool that helps you understand your clients, enhance their experience, and guarantee you are prepared to meet their demands. Importance of Using POS and Ecommerce Integration Combining CRM and POS software enables staff members to review and update client information instantly. You can develop new sales methods based on customers' interests and previous purchases. The omnichannel point of sale integrates with Tally, Quickbooks, etc. You may export order receipts from all channels directly. With omnichannel POS, your firm is accessible to customers 24 hours a day. Customers can purchase at one store and receive delivery from another, as well as other choices designed to improve the shopping experience. A retail eCommerce platform with seamless integration benefits both businesses and customers. Bottom Line Innovation in omnichannel retailing and investment in the POS system's digitization helps track and fulfill online, and offline customer needs. It goes without saying that the future of POS and retail are closely intertwined. In the coming years, POS will see a radical shift. Now is the optimal time for laggards to catch up or risk falling behind.

Read More
RESTAURANT POS

mPOS: Modern Payment Solutions for Restaurants

Article | July 20, 2022

ABC Fine Wine & SpiritsOracle Retail Cross Talk is our favorite event of the year. Across the 2.5 days, we create authentic connections across our retail community so you can learn from each other. We recruit 25-30 global retailers to share their experiences in case studies, panel discussions, or fireside chats. We are thrilled to host a panel discussion with ABC Fine Wine & Spirits and Estee Lauder. Delivering a great omnichannel retail experience takes the right people, process, and technology to earn shopper loyalty by offering engaging and seamless experiences across more than 70 unique customer journeys. Widespread curbside pick-up, flexible store environments, buy online, pick-up in-store (BOPIS) protocols–these new norms have dramatically accelerated in-store adaptation and innovation. As brands dive deeper for new ways to maximize the customer experience—and adapt to the rapidly changing world—they must lean into agile technology. Join this discussion to hear how ABC Fine Wine & Spirits and Estee Lauder are tackling today’s challenges and planning for the future. Estee Lauder Platform Discussion: Stores and Omnichannel As customers continue to evolve the omnichannel retail journey, you can provide them with engaging, seamless experiences while refining operations across point-of-service, ecommerce, and order management systems. Join us at Cross Talk to learn how Oracle Retail’s omnichannel modern retail solutions bridge the productivity gaps between the online and traditional point-of-sale functionality, improve store associate effectiveness, increase sales, and ultimately personalize the customer experience.

Read More
POS RETAIL

Retail Industry Forecast for 2022

Article | July 8, 2022

In the past several years, the evolution of the payments industry has been remarkable. The digital payment business is expanding fast and is an open area for competitors. Globally, the emergence and implementation of digital payment solutions results from diverse requirements. The digital payments ecosystem is being propelled by three significant factors: technology, customer demand, and regulations. Insights Into Digital Payments Evolution The Internet of Things, APIs, point of sale (POS), mobile wallets, and tokenization create a seamless payments ecosystem by digitally connecting every industry with the payments environment. Consumer demand drivers can be broken down into subcategories, such as real-time payments, a better user experience, and personalization. In 2021, the market for digital payments was estimated at USD 7.36 trillion. It is expected to reach USD 15.27 trillion by 2027, with a CAGR of 12.38% between 2022 and 2027. The technical improvements of smartphones, digital payment cards, and point-of-sale terminals in retail stores are driving the expansion of the industry. According to American Express, the COVID-19 pandemic significantly impacted cardholder spending. Companies are offering contactless payment options to attract customers. This has made the contactless function a global competitive advantage for companies. In light of the preceding progress and development, let's explore what 2022 has in store for you. Look closely at any changes to digital payment methods that could be important in 2022. The Most Prevalent Digital Payment Trends – 2022 Biometric Authentication In 2022, biometric authentication will increase as a trend in the digital payment industry. Biometric authentication utilizes a person's biological and anatomical traits. In addition to fingerprint scanners, face recognition, iris recognition, heartbeat analysis, and vein mapping, the verification process also incorporates fingerprint scanners. It is a very secure payment system based on the unique qualities of each individual. Additionally, it helps establish consumer loyalty and trust. Contactless Payments Customers may make contactless payments by just waving their smartphone in front of the reader. Thus, the payment method becomes faster and more convenient than card insertion. Contactless payments are more secure due to the rapid transfer of encrypted data to the point-of-sale gadget. Mobile Point of Sale Mobile-point-of-sale (mPOS) is a breakthrough technology since it liberates retailers from storefronts and in-store payments. Instead, it is a portable register that operates on a tablet, smartphone, or mobile device. Mobile POS has significantly altered a store's payment procedure by making it more efficient and adaptable. According to Global Market Insights, mPOS will grow at a 19% CAGR between 2020 and 2026. Mobile Wallet Transaction According to Juniper Research, digital and mobile wallet usage will surpass 4.4 billion by 2025. Mobile wallets do not require a real bank account and keep all payment information securely and compactly. This is enabled through Near Field Communication (NFC) technology, which allows devices in close proximity to communicate and share data quickly. With the rise in demand for contactless payments, NFC has become a prominent term in digital payments. Final Word There are many proven ways to send money around the world. It is essential to consider how money moves across borders. The answer depends on the payment's context. Today's businesses want diverse and straightforward methods for international money transfers. The choices available to enterprises range from SWIFT and ACH transfers to digital wallets and cheques to credit cards and even crypto money. Digital payments enable organizations to conduct money transfers efficiently, transparently, and cost-effectively. This will encourage the global economy to continue expanding and strengthening further.

Read More
POS RETAIL

Top Reasons Businesses Choose Cloud-based POS Systems

Article | May 20, 2022

Digital innovations make a significant impact on the payment business. Point-of-sale is one such innovation that eases the payment mode. Traditional POS systems face several obstacles, such as data storage on local servers, higher upfront payments, limited access to the data, and higher costs. On the contrary, a cloud-based POS system is easier and offers more agility and access, making the payment process seamless and less time taking. Customer expectations are constantly changing regarding seamless online and offline payment processes. Cloud-based POS systems ensure the best possible customer experience while staying relevant to the rapidly evolving technology. Making the lives of the customers easier is the primary goal of the payment service provider. Deciding Between Getting a Traditional or A Cloud-Based POS System? POS software has improved over the past decade, and many firms have hopped on the POS system bandwagon. There are different types of POS systems available, and you may get confused, especially if you are new to POS. Purchasing a POS system is a long-term investment and should not be made without extensive research and knowledge. It would be best to compare the pros and cons of traditional and cloud-based POS options. Identify your business's needs and select the right POS system. On-site or existing POS is an old method. The data is stored on local servers and in closed networks. It is commonly known that standard POS systems can be complex and time-consuming. Also, installing large hardware adds to the cost of getting started. If you use older methods, you might be able to access data on-site, but you could lose it. A cloud-based POS is easy to use and easy to get to. The cloud-based POS system is adaptable and can easily add new modules or apps from other corporates. The software is rented by the month or year. Methods that use the cloud allow mobile access which means you can leverage the functionality of mobile POS without fully implementing a mobile POS system. POS software that runs in the cloud is also automatically backed up. Cloud-based POS software offers incredible benefits for your business. Reasons for Opting for a Cloud-based POS System Cloud POS Systems Are More Secure A cloud-based POS system lowers all types of risks due to stringent security standards. Cloud technology allows the POS software to automatically backup the data and sync via remote servers. The regular updating of the system increases the security level of the software. Remote System Access Switching to a cloud-based POS system allows you to access your back-office functionality from anywhere. This capability gives you the ability to receive important updates regarding inventory or vendor issues on your mobile or home computer. You will also benefit from the security of cloud backup for your data. Cost-effective Cloud-based POS may appear to be more expensive than conventional POS systems. Nevertheless, cloud-based technologies are preferable for SMBs. In contrast to traditional POS systems, cloud-based SaaS has no upfront costs and has low monthly rates. Automatic software updates are delivered, and the system can update itself. Better Customer Service Cloud POS is compatible with various payment options and can send invoices through email or SMS. This enhances the purchase experience for your brand's customers. Customers interested in simple technology like simple processes are thus satisfied with the commercial services a POS system delivers. By choosing a cloud-based POS system, you'll always be able to meet customer needs quickly. Also, remember that you can get updates, which are meant to change some features to fit how people use them. Conclusion We’ve seen a few reasons that why you should consider transitioning to a cloud-based point-of-sale system, but the list is unlimited. If you have not considered implementing a point-of-sale system, now is the time to do so. The most prominent upside is that a sound POS system facilitates sales and increases the capacity to attract more clients.

Read More
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Spotlight

Ecommerce Platforms

Ecommerce Platforms is a review site that shows the good, great, bad, and ugly of online store building software.

Related News

RESTAURANT POS

GoTab Delivers Multi-Operator Locations New Features to Streamline Guest Ordering & Payment While Dramatically Simplifying Operator Administration

GoTab | August 10, 2022

GoTab, a leading restaurant commerce platform, today announced new capabilities that enable multi-operator locations such as food halls, festivals, stadiums and others, to automate vendor payouts while enabling a streamlined ordering and payment experience for guests. With GoTab for Multi-Operator Locations, vendors receive individualized control of menu management and reporting, as well as direct payouts, including taxes and tips, on a daily basis. Ideal for food halls, entertainment venues, stadiums and more, GoTab creates a unified QR code ordering experience for all active vendors within a parent location, simplifying payment for guests and providing vendors with increased visibility, customization and sales transparency. Based on an analysis of existing operators that use QR ordering, GoTab has proven to make a direct impact resulting in 20% higher tips, 35-50% higher check averages, 25% faster table turns, and 30-50% increased labor efficiency. "As guests flood back to food halls, stadiums and other entertainment venues, they've come to expect the convenience of digital – fast, easy-to-use mobile ordering, one-touch payment and more. GoTab for Multi-Operator Locations empowers vendors to deliver that integrated ordering experience for guests, while reaping the benefits of increased visibility within the parent location, daily payouts, seamless menu management, and ultimately, increased sales." -Tim McLaughlin, CEO and Co-Founder GoTab. How Multi-Operator Works Individual vendors within a food hall, entertainment venue, stadium, or other multi-merchant location will have access to their own dashboard and create their personalized menu featuring available food offerings or retail products, which is then shared with the parent location. Guests can scan and order from a single QR code showcasing all of the vendors and their customized menus. Orders are then routed to the respective vendors' Kitchen Display System and/or printer for fulfilment. Once guests pay their tab, tips are allocated to each vendor by percentage of sales. A Unifying Experience for Guests with Individualized Control and Reporting for Vendors Purpose-built to streamline the vendor and guest experience, GoTab for Multi-Operator Locations provides the simplest way for guests to order across vendors – without having to download an app – and the easiest way for vendors to optimize order efficiency, receive payout and gain visibility. This new solution prioritizes transparency in sales, providing real-time access to sales and tab data and transferring payouts, including taxes and tips, directly to each vendor on a daily basis. For multi-vendor transactions, tips are automatically allocated by percentage of sales, which can be automated to the parent location. In addition, despite living on the same QR code, each vendor has the ability to create their own menus, products and messages that align best with their brand, showcasing consistency and easing communication with their guests. Further, since guests view all uploaded menus from a single QR code, each venue has more visibility across the parent location, increasing the likelihood of individual sales. GoTab for Multi-Operator Locations is revolutionizing the vendor experience at participating venues through first-of-its kind technology designed to simplify the guest ordering experience while empowering vendors with complete menu control, quicker payouts, real-time sales reports and more. About GoTab: GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing.

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POS RETAIL

Toshiba's Retail Division Opens Innovation & Incubation Hub in Frisco, Texas

Toshiba Global Commerce Solutions | August 09, 2022

The retail industry is evolving, and retailers seek new and innovative ways to meet consumer demands across channels. Toshiba Global Commerce Solutions is establishing a strategic presence in Frisco, Texas, to attract high-tech talent and technology partners for developing new solutions and incubating future innovation. As a hub for the company’s initiatives to meet the growing demand to reimagine the store of the future, the expanded footprint will: Accelerate the company’s growth strategy through investments in cloud development, computer vision and retail IoT Increase the company’s commitment to technology partnerships to incubate new retail innovation Broaden capital investments, including a new team dedicated to mergers & acquisition "As a recognized leader in digital transformation in the retail industry, we are focused on providing scalable, customer-centric solutions that deliver optimized experiences to meet consumers when, where and how they shop, While many tech companies are cutting back, we are investing significantly and expanding to meet new demand created by our commerce platform recognized for accelerating digital transformation to deliver an exceptional retail experience." -Rance Poehler, president and CEO, Toshiba Global Commerce Solutions. Supporting its investment in digital retail transformation, Toshiba is recruiting people with cloud, microservices, and edge computing skills to drive innovation and development of its ELERA™ unified commerce platform, enabling the evolving technology needs of the world's largest retailers. The company is also expanding its collaboration with innovators who have best-in-class solutions that demonstrate unique value to retailers. "We are nurturing the incubation of ideas to innovate and advance our industry-recognized retail solutions like ELERA, Toshiba's open, modular platform for unified commerce. Its core value is its ability to help retailers become more agile and resilient in the face of change, Part of our strategy includes engaging emerging startups in the region to expand our ecosystem. Our investments in IoT, data analytics and computer vision enable retailers to provide a consistent, compelling experience for consumers, whether they shop in-store, at curbside, on their mobile device, or at home." -Mike Yeung, Executive Vice President and CTO, Toshiba Global Commerce Solutions. Toshiba will initially bring 50 new jobs to the area in 2022, with plans to triple that number over the next two years. "We are thrilled to welcome Toshiba Global Commerce Solutions to Frisco," said Frisco Mayor Jeff Cheney. "Toshiba's research and development expansion brings new corporate innovation jobs that will provide great opportunities for Frisco residents and further expand our tech ecosystem. This is a big win for Frisco and adds another internationally recognized brand to our rapidly growing portfolio of top-tier companies." With 150 new jobs planned over the next two years, Toshiba Global Commerce Solutions’ new innovation hub in Frisco is great news for North Texans looking to capitalize on exceptional tech opportunities offered in our state, said Governor Greg Abbott. “Texas is the top state for high-value business investments because companies like Toshiba are attracted to our unmatched business climate and highly-skilled, diverse workforce. I look forward to working alongside Toshiba as we further cement Texas’ position as a global leader in technology and as the top state for tech jobs growth in the nation. The company's Durham, North Carolina location continues to serve as the global headquarters driving these global investments and growth strategies. The greater Dallas area was a strategic choice for the company's expansion because it is a central hub enabling rapid connectivity to our other development centers in Raleigh/Durham, Guadalajara, Mexico, Singapore, Taipei, Tokyo, and cities across Europe. The Toshiba Global Commerce Solutions office is in Hall Park – 3201 Dallas Parkway, Suite 600, Frisco, Texas 75034. The sixth-floor 14,341 square foot space features 15 offices, four conference rooms, 51 workstations, a break area, and a lounge. Additionally, employees will have access to Hall Park's amenities, including a state-of-the-art fitness facility, cafe, lounge, walking trails, electric vehicle charging stations, and more. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation.

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POS SOLUTIONS,POS RETAIL

HiStone Launches New ERA HK960 POS Device to Revolutionize the Retail and Hospitality Markets

HiStone | August 08, 2022

ERA HK960, its next-generation POS model, built to drastically improve customer satisfaction via enabling businesses with more flexible, efficient, and secure POS services. Enhanced feature-rich functionality of HK960 coupled with high-end design are geared to meet employees' and customers' expectations while driving better user and shopping experiences. The flagship HK960 POS product has been developed to achieve the core retail and hospitality business goal — to avoid long hours of operations making the customer service faster than ever. "Customers evolve as they need more secure and personalized services that drive more value to their shopping experiences, This new paradigm stimulates us to deliver the most efficient, market-ready POS solutions that generate business growth and bring customer satisfaction." -Alex Barannik, Business Development Director at HiStone. Ultra-thin bezel combined with high brightness The ultra-thin bezel of just 1.1 cm makes the screen look stylish and corresponds with the time. The model edges are 1cm and 1.5 cm only; this is why the screen ratio is 82% — HiStone offers your staff the highest possible field of view. The technology update is more comfortable for the eyes Next-level power features inside a small, elegant box The model gets Intel Tiger Lake UP3, the 11th generation of Intel's CPU. The i3-1115G4E with a clock speed from 2.2 GHz to 3.9 GHz is powerful enough, being much more efficient for everyday operations in the long run. HK960 has one of the highest turbo speed (up to 4.2 GHz). Furthermore, the tech innovative model receives enhanced DDR characteristics: clock speed of 3200 MHz and bandwidth of 31 Gb/s. The response speed is among the core characteristics of POS machines - a few seconds are entirely enough to open the app, display pages, and complete settlement. Ultra-secure usage HiStone understands the importance of the highest, watertight security; this is why the flagship model utilizes a dual LAN Port connection. HiStone equipped its ultramodern POS machine with 50 000 hours of Mean Time Between Failure. And that sounds quite impressive. About HiStone: HiStone is among the top world-known developers of retail and hospitality solutions with more than 30-year-experience on the market. All-in-one POSs, box and mobile POS systems, self-checkouts, and other products are available for business.

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RESTAURANT POS

GoTab Delivers Multi-Operator Locations New Features to Streamline Guest Ordering & Payment While Dramatically Simplifying Operator Administration

GoTab | August 10, 2022

GoTab, a leading restaurant commerce platform, today announced new capabilities that enable multi-operator locations such as food halls, festivals, stadiums and others, to automate vendor payouts while enabling a streamlined ordering and payment experience for guests. With GoTab for Multi-Operator Locations, vendors receive individualized control of menu management and reporting, as well as direct payouts, including taxes and tips, on a daily basis. Ideal for food halls, entertainment venues, stadiums and more, GoTab creates a unified QR code ordering experience for all active vendors within a parent location, simplifying payment for guests and providing vendors with increased visibility, customization and sales transparency. Based on an analysis of existing operators that use QR ordering, GoTab has proven to make a direct impact resulting in 20% higher tips, 35-50% higher check averages, 25% faster table turns, and 30-50% increased labor efficiency. "As guests flood back to food halls, stadiums and other entertainment venues, they've come to expect the convenience of digital – fast, easy-to-use mobile ordering, one-touch payment and more. GoTab for Multi-Operator Locations empowers vendors to deliver that integrated ordering experience for guests, while reaping the benefits of increased visibility within the parent location, daily payouts, seamless menu management, and ultimately, increased sales." -Tim McLaughlin, CEO and Co-Founder GoTab. How Multi-Operator Works Individual vendors within a food hall, entertainment venue, stadium, or other multi-merchant location will have access to their own dashboard and create their personalized menu featuring available food offerings or retail products, which is then shared with the parent location. Guests can scan and order from a single QR code showcasing all of the vendors and their customized menus. Orders are then routed to the respective vendors' Kitchen Display System and/or printer for fulfilment. Once guests pay their tab, tips are allocated to each vendor by percentage of sales. A Unifying Experience for Guests with Individualized Control and Reporting for Vendors Purpose-built to streamline the vendor and guest experience, GoTab for Multi-Operator Locations provides the simplest way for guests to order across vendors – without having to download an app – and the easiest way for vendors to optimize order efficiency, receive payout and gain visibility. This new solution prioritizes transparency in sales, providing real-time access to sales and tab data and transferring payouts, including taxes and tips, directly to each vendor on a daily basis. For multi-vendor transactions, tips are automatically allocated by percentage of sales, which can be automated to the parent location. In addition, despite living on the same QR code, each vendor has the ability to create their own menus, products and messages that align best with their brand, showcasing consistency and easing communication with their guests. Further, since guests view all uploaded menus from a single QR code, each venue has more visibility across the parent location, increasing the likelihood of individual sales. GoTab for Multi-Operator Locations is revolutionizing the vendor experience at participating venues through first-of-its kind technology designed to simplify the guest ordering experience while empowering vendors with complete menu control, quicker payouts, real-time sales reports and more. About GoTab: GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing.

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POS RETAIL

Toshiba's Retail Division Opens Innovation & Incubation Hub in Frisco, Texas

Toshiba Global Commerce Solutions | August 09, 2022

The retail industry is evolving, and retailers seek new and innovative ways to meet consumer demands across channels. Toshiba Global Commerce Solutions is establishing a strategic presence in Frisco, Texas, to attract high-tech talent and technology partners for developing new solutions and incubating future innovation. As a hub for the company’s initiatives to meet the growing demand to reimagine the store of the future, the expanded footprint will: Accelerate the company’s growth strategy through investments in cloud development, computer vision and retail IoT Increase the company’s commitment to technology partnerships to incubate new retail innovation Broaden capital investments, including a new team dedicated to mergers & acquisition "As a recognized leader in digital transformation in the retail industry, we are focused on providing scalable, customer-centric solutions that deliver optimized experiences to meet consumers when, where and how they shop, While many tech companies are cutting back, we are investing significantly and expanding to meet new demand created by our commerce platform recognized for accelerating digital transformation to deliver an exceptional retail experience." -Rance Poehler, president and CEO, Toshiba Global Commerce Solutions. Supporting its investment in digital retail transformation, Toshiba is recruiting people with cloud, microservices, and edge computing skills to drive innovation and development of its ELERA™ unified commerce platform, enabling the evolving technology needs of the world's largest retailers. The company is also expanding its collaboration with innovators who have best-in-class solutions that demonstrate unique value to retailers. "We are nurturing the incubation of ideas to innovate and advance our industry-recognized retail solutions like ELERA, Toshiba's open, modular platform for unified commerce. Its core value is its ability to help retailers become more agile and resilient in the face of change, Part of our strategy includes engaging emerging startups in the region to expand our ecosystem. Our investments in IoT, data analytics and computer vision enable retailers to provide a consistent, compelling experience for consumers, whether they shop in-store, at curbside, on their mobile device, or at home." -Mike Yeung, Executive Vice President and CTO, Toshiba Global Commerce Solutions. Toshiba will initially bring 50 new jobs to the area in 2022, with plans to triple that number over the next two years. "We are thrilled to welcome Toshiba Global Commerce Solutions to Frisco," said Frisco Mayor Jeff Cheney. "Toshiba's research and development expansion brings new corporate innovation jobs that will provide great opportunities for Frisco residents and further expand our tech ecosystem. This is a big win for Frisco and adds another internationally recognized brand to our rapidly growing portfolio of top-tier companies." With 150 new jobs planned over the next two years, Toshiba Global Commerce Solutions’ new innovation hub in Frisco is great news for North Texans looking to capitalize on exceptional tech opportunities offered in our state, said Governor Greg Abbott. “Texas is the top state for high-value business investments because companies like Toshiba are attracted to our unmatched business climate and highly-skilled, diverse workforce. I look forward to working alongside Toshiba as we further cement Texas’ position as a global leader in technology and as the top state for tech jobs growth in the nation. The company's Durham, North Carolina location continues to serve as the global headquarters driving these global investments and growth strategies. The greater Dallas area was a strategic choice for the company's expansion because it is a central hub enabling rapid connectivity to our other development centers in Raleigh/Durham, Guadalajara, Mexico, Singapore, Taipei, Tokyo, and cities across Europe. The Toshiba Global Commerce Solutions office is in Hall Park – 3201 Dallas Parkway, Suite 600, Frisco, Texas 75034. The sixth-floor 14,341 square foot space features 15 offices, four conference rooms, 51 workstations, a break area, and a lounge. Additionally, employees will have access to Hall Park's amenities, including a state-of-the-art fitness facility, cafe, lounge, walking trails, electric vehicle charging stations, and more. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation.

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POS SOLUTIONS,POS RETAIL

HiStone Launches New ERA HK960 POS Device to Revolutionize the Retail and Hospitality Markets

HiStone | August 08, 2022

ERA HK960, its next-generation POS model, built to drastically improve customer satisfaction via enabling businesses with more flexible, efficient, and secure POS services. Enhanced feature-rich functionality of HK960 coupled with high-end design are geared to meet employees' and customers' expectations while driving better user and shopping experiences. The flagship HK960 POS product has been developed to achieve the core retail and hospitality business goal — to avoid long hours of operations making the customer service faster than ever. "Customers evolve as they need more secure and personalized services that drive more value to their shopping experiences, This new paradigm stimulates us to deliver the most efficient, market-ready POS solutions that generate business growth and bring customer satisfaction." -Alex Barannik, Business Development Director at HiStone. Ultra-thin bezel combined with high brightness The ultra-thin bezel of just 1.1 cm makes the screen look stylish and corresponds with the time. The model edges are 1cm and 1.5 cm only; this is why the screen ratio is 82% — HiStone offers your staff the highest possible field of view. The technology update is more comfortable for the eyes Next-level power features inside a small, elegant box The model gets Intel Tiger Lake UP3, the 11th generation of Intel's CPU. The i3-1115G4E with a clock speed from 2.2 GHz to 3.9 GHz is powerful enough, being much more efficient for everyday operations in the long run. HK960 has one of the highest turbo speed (up to 4.2 GHz). Furthermore, the tech innovative model receives enhanced DDR characteristics: clock speed of 3200 MHz and bandwidth of 31 Gb/s. The response speed is among the core characteristics of POS machines - a few seconds are entirely enough to open the app, display pages, and complete settlement. Ultra-secure usage HiStone understands the importance of the highest, watertight security; this is why the flagship model utilizes a dual LAN Port connection. HiStone equipped its ultramodern POS machine with 50 000 hours of Mean Time Between Failure. And that sounds quite impressive. About HiStone: HiStone is among the top world-known developers of retail and hospitality solutions with more than 30-year-experience on the market. All-in-one POSs, box and mobile POS systems, self-checkouts, and other products are available for business.

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