Point-of-Sale Systems to Emerge as a Necessity for Modern Retailers

Point of Sale article
Innovative POS systems with built-in advanced inventory management and secured payments to mandate their adoption by retailers.

For businesses and retailers, conventional cash registers have long been an important part of sales operations during the past few years. But today, the cash registers of even the smallest of businesses are attached to a computer through "point-of-sale" (POS) systems.

These novel solutions have garnered huge popularity over traditional cash registers as they not only ring up the sales but also provide crucial and real-time information about the customer and inventory. The importance of POS systems goes way beyond managing transactions at checkout counters across the retail industry.

Emphasis on Improving Customer Experience Demands POS Adoption:
With a growing fast-paced lifestyle, customers around the world are opting for faster, and more convenient shopping and billing experiences. Reassuring customers that their transactions are secure significantly increases satisfaction and customer loyalty.

Since novel POS systems assist in providing faster checkout, flexibility in payment options, highly secured payments, and a seamless billing experience, these POS systems are extensively being adopted by modern retailers.

According to a study, retailers across the U.S. lose nearly $45 billion, due to insufficient inventory in stock, and $224 billion, due to excess inventory. POS systems help in managing the inventory, resulting in declining losses by preventing excess or insufficient inventory. An estimate states that, an independent retailer with a $400,000 revenue can cut costs by nearly 10%, saving an average of $40,000 per year.

What Comes Next?
With technology getting better and new POS solutions like cloud-based, mobile, cashless payment, and others coming out, retailers are extensively installing POS solutions to make it easy for customers to pay.

For instance, Veras Retail and ACCEO Solutions Inc., an American company specializing in all types of electronic payment transactions, announced plans to install their respective payment middleware solutions and point-of-sale software solutions in National Stores locations across Puerto Rico and the U.S.

Hence, the growing focus on enhancing in-store customer experience and customer retention is mandating modern retailers to deploy POS solutions.

Spotlight

Alibaba Group

We provide the fundamental technology infrastructure and marketing reach to help merchants, brands and other businesses that provide products, services and digital content to leverage the power of the Internet to engage with their users and customers. Our businesses are comprised of core commerce, cloud computing, digital media and entertainment, innovation initiatives and others. Through investee affiliates, we also participate in the logistics and local services sectors.

OTHER ARTICLES
POS Solutions, Cloud Based POS

POS System Installation Cost: 5 Factors that Influence Price

Article | July 14, 2022

How much does it cost to install a point of sale (POS) system? It’s a question that we get all the time and the answer might surprise you. If you’re trying to grow a retail small business, you probably don’t have all the money and resources in the world to commit to an expensive retail POS system. Moreover, finding the best retail POS system for your growing small business is easier said than done, especially if you don’t know what features to prioritize in your search. So, what’s the good news? Finding the right POS system for your business is as easy as 1-2-3 and installing a POS system is actually quite affordable! How Much Does it Cost to Install a POS System? The short answer: it depends and varies by POS type and by vendor. We've seen POS installation costs range from $0-$700. Installation costs come on top of the upfront hardware costs (up to $1,600), monthly software fees (anywhere from $9-299 per month) and payment processing fees. When it's all said and done, your total cost of ownership for year one can range from $1,200-$6,500. Controlling POS installation costs is key in minimizing first-year total ownership cost. There are two types of costs to consider related to installing a POS system: time costs and financial costs. The most significant delays come when the POS system isn’t pre-configured for your unique business. In this scenario, you may spend a considerable amount of time aligning the system with your sales processes. Additionally, if your inventory management, employee payroll, and other tools are built inside separate programs, you may need to spend time integrating and combing these systems, thus increasing POS installation costs. Finally, if the provider doesn’t offer online software guides or tutorials, you may spend your time figuring out features and functionality on your own. Without these helpful resources, you’ll spend a considerable amount of time fumbling through the system. No one has time for that! These time costs tie directly into financial costs. Instead of spending time installing a POS system yourself, you could be spending that time ringing in sales! Here are some of the other things that influence POS system installation costs. Number of Stations If your POS system isn’t pre-configured so that you can “plug and play,” you’re most likely going to require an on-site technician to install your POS. Often, the total number of stations influences total installation cost. The more stations you have, the more time the technician has to spend installing them, and the higher your installation costs will be. Type of Software/Hardware This is another downfall of not purchasing an all-in-one retail POS system that comes pre-configured. Some software and hardware come with additional installation costs because they require more time for your on-site technician to complete. These costs can also be looked at from the type of POS system you purchase: on-site, cloud-based, or hybrid. On-site POS systems typically take the most effort to install, meaning a higher financial cost. Cloud-based and hybrid POS systems are easier to install, but installation time is dictated by whether the software and hardware is pre-configured or not. Advanced Features Many advanced POS system features may require additional time and additional cost for a technician to install. iPads or other mobile devices for staff to use when serving customers Handheld scanners for inventory Payment hardware and their corresponding security systems or software Data or product migrations from your previous POS system Number of Users Certain POS providers price their system based on the number of users. This can also affect install costs. If you require an on-site technician and/or you don’t have access to a tutorial for adding users to the system, the technician will most likely have to do that for you. Again, this means more time spent installing your POS system, increasing the total installation cost. Training Some POS providers will wrap POS system training into installation costs. This will require an investment of time from key stakeholders, including management and employees. Some POS providers will also charge you for additional training outside of the initial training session. If they don’t have online training resources, this means every new employee will either need to be trained by the provider (costing you money) or trained by you or another staff member (costing you time). POS Nation Reduces the Cost of Installing a POS System With a POS Nationall-in-one retail POS system, setting up your hardware is easier than you’d think. The benefit of purchasing a full point of sale system from us is that it’s a plug-and-play solution. Take it out of the box, plug everything in, and it’s ready to go! Our team of technicians pre-configures your hardware so you don't have to worry about any installations when it arrives. Most of our advanced features are baked right into the software. There are some that cost extra, but most are pre-installed, making us a more powerful and affordable solution. Additionally, you are assigned a customer success manager. Their goal is to help you get up and running as quickly and smoothly as possible. They will schedule a hardware setup appointment with you. During this call, they will assist you with: Remote hardware setup Hardware testing A test transaction on the pinpad Any basic training they can cover during the appointment time They will book as many training sessions as you need to solidify your understanding of the software and its many functionalities.

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POS Solutions, POS Retail, Ecommerce Merchandising

5 POINT OF SALE TREND YOU CANNOT MISS IN 2022

Article | June 10, 2024

Point of sale (POS) software is a critical corporate tool that has been well-known as an upgraded alternative to the traditional cash register. This system provides your business with management capabilities like loyalty programs and an improved shopping experience. According to a report carried out by Grand View Research, the worldwide POS terminals market is projected to attain nearly $126 billion by 2027. Here is a point of sale trend list that you will benefit from. You should adopt this point of sale trend. More and more firms are using POS software that allows for quicker checkout time. People tend to have more than a location they wish to drop by. When they visit your store and buy something, they desire to spend as little time as they can, particularly when doing a checkout.

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POS Solutions

Cloud POS Development: Key Solution for Modern Payment Problems

Article | March 18, 2024

Contents 1.Introduction 2.POS-related Problems Faced by Modern Retailers 2.1 Security (absence of PCI compliance) 2.2 Insufficient Technical Support 2.3 Network Reliability and Downtime 2.4 Scalability and Flexibility 2.5 No Mobile App Version Option 3 Custom Cloud POS Development: Solving Modern POS Problems 4 TheWays Ahead 1. Introduction With the rapidly changing retail landscape, retailers are constantly looking for effective and innovative ways to provide secure and quick transactions with the ability to monitor and track the sales plan execution. As a result, they are increasingly looking for innovative POS systems, such as mobile app-based POS, with the latest capabilities that can collect data from inventory, customer, and payment sources for making deeper analysis and reporting on the company’s performance. Traditional off-the-shelf POS systems and POS withdrawal networks are not equipped to cover all requirements and needs of the retailers, which causes numerous problems after implementation. Custom cloud POS development allows for reviewing all these problems and risks before deployment, where they consider all the peculiarities and requirements, including POS security and POS network, as a business owner. In addition to the deepening trend of customization, businesses are increasingly focusing on building customized cloud POS development that meets their exact requirements. 2. POS-related Problems Faced by Modern Retailers Retail businesses implement POS software and applications for better data management, inventory management, finance and payments management, sales data analytics, and precise report generation. Every organization chooses a POS system based on its required feature set. However, POS implementation frequently is unable to address all issues that arise in the processes that it is required to resolve. Here are some of the most common POS problems that retailers face: 2.1 Absence of PCI Compliance and Security One of the significant challenges modern retailers face during the implementation of conventional POS systems is the absence of Payment Card Industry (PCI) compliance which hamper POS security. This poses a serious security risk as it leaves retailers vulnerable to potential data breaches and compromises customer payment information. Therefore, ensuring the implementation of robust POS system security measures and complying with PCI standards becomes imperative for businesses and retailers to safeguard sensitive data and maintain customer trust. 2.2 Insufficient Technical Support Another hurdle modern retailers face is the lack of adequate POS technical support during the implementation process. Inadequate support can result in delays, system malfunctions, and difficulties in troubleshooting technical issues. As a result, retailers require prompt assistance to address any technical glitches that may arise, ensuring smooth operations and minimizing disruptions to their business activities. 2.3 Network Reliability and Downtime In a fast-paced retail environment, where transactions must be processed swiftly and seamlessly, any disruptions or slowdowns in the POS network can lead to significant revenue losses and customer dissatisfaction. Retailers heavily rely on a stable POS network connection to ensure real-time inventory updates, accurate pricing, and efficient payment processing. Therefore, any network outages or connectivity issues can hamper the smooth functioning of the POS system and adversely impact the overall business operations. 2.4 Scalability and Flexibility Retail businesses often experience fluctuations in demand, particularly during peak seasons or promotional campaigns. Due to this, they require POS systems that can efficiently handle high transaction volumes and accommodate additional functionalities or integrations as the business grows. However, many retailers encounter challenges when trying to scale their existing POS infrastructure to meet the evolving needs of their business. The lack of scalability and flexibility can hinder their ability to adapt to changing market dynamics and may result in operational inefficiencies and missed growth opportunities. 2.5 No Mobile App Version Option With the increasing adoption of mobile devices and the growing demand for mobile shopping experiences, the absence of a mobile app version for the POS system poses a problem for modern retailers. Not having a mobile POS app version restricts retailers from offering convenient mobile-based transactions and limits their ability to cater to customers' changing preferences. A retailers system enables retailers to enhance customer engagement, improve convenience, and tap into the growing mobile commerce market. 3. Custom Cloud POS Development: Solving Modern POS Problems Custom cloud POS development offers a comprehensive solution to the challenges faced by modern retailers during the implementation of POS systems. It addresses security concerns by incorporating robust measures, including encryption protocols and adherence to PCI compliance standards. Retailers can work closely with experienced developers to ensure the system safeguards sensitive customer payment information, enhancing trust and confidence in their brand.Additionally, custom development provides tailored technical support, allowing retailers to define their specific requirements and receive prompt assistance. This minimizes disruptions and ensures smooth operations throughout the implementation process.Custom cloud POS development enables retailers to choose a reliable system provider, negotiating service-level agreements to guarantee uninterrupted connectivity and fast response times. This also assists retailers in adapting the system to their changing needs and integrating a mobile app based POS system to enhance customer engagement and align with the growing trend of mobile commerce.Retailers can create a seamless mobile experience, enabling customers to make purchases, access loyalty programs, and check inventory conveniently from their mobile devices by collaborating with developers. The adoption of custom cloud POS development assists retailers to optimize their operations, provide a seamless shopping experience, and stay competitive in the ever-evolving retail industry. 4. The Ways Ahead With evolving customer expectations, the demand for personalized experiences and seamless integrations will continue to drive the adoption of custom POS development. The growing integration of advanced technologies such as data analytics, artificial intelligence, and omnichannel capabilities in the cloud POS is further assisting custom cloud POS systems to offer even more sophisticated features and insights, such as enhanced POS security and POS network. On account of this, businesses are able to adapt their POS systems to specific requirements and gain deeper insights into customer behavior, optimize operations, and make data-driven decisions. As custom cloud POS development provide robust POS security measures and compliance with emerging regulations, ensuring the protection of sensitive customer data and mitigating the risk of data breaches, the demand for these modern POS system will significantly increase across the retail industry in the coming years.

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Why Businesses Should Switch to Cloud-based POS System

Article | July 28, 2023

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud based POS systems. A significant transition from traditional POS systems to cloud based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging payment technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud POS system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the ability to access real-time data is crucial. Cloud based point of sale systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud based POS systems and make the switch to ensure long-term success and growth.

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Spotlight

Alibaba Group

We provide the fundamental technology infrastructure and marketing reach to help merchants, brands and other businesses that provide products, services and digital content to leverage the power of the Internet to engage with their users and customers. Our businesses are comprised of core commerce, cloud computing, digital media and entertainment, innovation initiatives and others. Through investee affiliates, we also participate in the logistics and local services sectors.

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