Made.com reveals 34% revenue increase amid flagship opening

SAHAR NAZIR | February 6, 2019

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Made.com has reported record results for 2018, with total revenue of £173 million up 37 per cent year-on-year. Revenue in the UK hit £100 million for the first time, accounting for 58 per cent of the furniture retailer’s turnover. The 34 per cent year-on-year increase in UK revenue also built on the 29 per cent increase seen in 2017. Meanwhile, group sales went up 37 per cent to £173 million. International revenue climbed by 40 per cent to £73 million after following the successful launch into Spain last October. Made.com’s chief executive Philippe Chainieux said 2019 will see Europe overtaking the UK as the retailer’s biggest market. The business currently trades in nine markets across Europe and in 2019 it plans to expand to another four in Portugal, Italy, Denmark and Sweden. “We had a strong year in 2018, at a time when the retail sector is going through unprecedented change,” Chainieux said. “Over the past 18 months, we have seen an accelerating trend towards customers shopping online of big ticket items, driven by a massive shift in consumer behaviours and the rise of the digital generation.”

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