Key Takeaways From The Retail Industry's AI Boom

SANJEEV SULARIA | April 3, 2019

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The artificial intelligence (AI) talent gap is one of the biggest challenges faced by businesses today, and retail is starting to feel the pinch. Traditional players like Home Depot and Nordstrom have been busy shopping for top tech talent and, going by a spree of acquisitions in 2018, these mega-retailers appear to be looking at expertise in AI applications beyond customer engagement. Think: machine learning, merchandising, supply chain experience, data science, cloud experts  and micro apps. Acqui-hires are not a new concept in Silicon Valley. What’s interesting is how the average retail business is now starting to think like a Bay Area company when it comes to growth strategies. They are arguably the quickest route to gaining new domain expertise in a skill set in AI and data analytics good enough to take on Amazon in the near future. This is particularly noteworthy because not many in retail have coveted data as a competitive arsenal on a scale like this before.

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