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June retail sales decline but still best quarterly growth since 2015

Retail sales grew strongly across the three months to June, but on a month-on-month basis it suffered thanks to decrease in footfall. According to the latest figures from the Office for National Statistics, retail sales grew 2.1 per cent over the quarter, as the warm weather, the royal wedding and major sporting events encouraged shoppers to stock up on food and drink. ONS said the quarterly growth was also the largest rise since February 2015. However, overall retail sales on a month-on-month turned negative, with June sales shrinking by 0.5 per cent compared to May, and well below the average expected growth of 0.4 per cent. On a year-on-year basis, retail sales in June grew 2.9 per cent but this was still a slowdown from the 4.1 per cent annual increase recorded in May, and below average analyst forecasts of 3.9 per cent growth. “Retail sales grew strongly across the three months to June 2018 as the warm weather encouraged shoppers to buy food and drink for their barbecues,” ONS senior statistician Rhian Murphy said.

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POS Solutions, POS Retail, Ecommerce Merchandising

E-commerce Market & Trends: A Report On How India Sells & Shops

Article | June 7, 2024

You have to be living in a cave if you haven’t experienced e-commerce already! No, we aren’t really bluffing when we say this. With a business model that is growing steadily at 23% year-over-year, aren’t e-commerce markets the place to be? Further, to add on, 2020 has been a year like no other in recent history. The events of the coronavirus pandemic that marked its spread on a global scale, worked wonders in bringing us closer to e-commerce than we ever were. The e-commerce industry was the backbone of humanity amidst the time of pandemic and uncertain lockdowns across different countries around the globe. Considering the fact that e-commerce has been suited to the trend amidst the pandemic, let’s have a look at how the world’s largest democratic, India, which is also one of the hot spots for e-commerce giants, has kept up with its buying and selling during 2020. Let’s get started! The total “your order is placed successfully” notification so far: Beginning its spree of three months, lockdown in the country was enforced in the last week of March. Being the innovators of ‘jugaad’(alternative way of solving or fixing a problem), Indian’s were prepared for the event, giving the e-commerce sites, a taste of dip with 2.40% on the overall orders placed (Yes, we should also consider the events of lockdown on courier facilities). However, this wasn’t it as the highest dip was about to come in April 2020, giving a 10% blow to the e-commerce industry. While these were the lower points, the e-commerce industry has experienced a boom in orders placed after April, marking the highest for the year with July. However, we are not done with the sales yet! Wonder which particular segment was the king of sales amidst the entire pandemic drama? Guess… Seems like we Indians love our gadgets really well, yes, it was the electronics! With ‘unlock 1.0’ in action, we had our carts prepared for checking out, the e-commerce industry in India witnessed a growth of 162%. However, this was just a mere aid to the losses as June faced a setback again! Interestingly, September marked a change in the charts, making the highest number of orders placed in e-commerce platforms, marking a 43% spike in electronic sales. How Indians sold in 2020! 2020 has been a year like no other (in both senses of the word). The extended lockdowns and social distancing helped our local kiranas (General Store) to share the platform beside some large enterprises, allowing businesses of all forms to adapt to hyper-local e-commerce. Conclusion Ecommerce has earned its rightful place as the most preferred shopping mode for us Indians. Thankfully, the markets have picked up with their pace, post the events of Unlock 1.0. For any business, one of the best news that they can conclude the year with is the fact that consumers are no longer using digital platforms for their daily needs. Online platforms have earned their rightful place, making it the perfect time to depend on e-commerce business. Lastly, have also secured the 9th position in global growth.

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POS Solutions

Why Retailers Need to Adopt Cloud POS Software?

Article | February 15, 2024

There is no denying the fact that being adaptable, smart, lean, and agile is the key to remaining profitable in today’s fiercely competitive retail space. And this requires retailers to stay technologically updated and upgrade payment solutions to offer the convenience and satisfaction customers are looking for. To keep up with today's customers, businesses need modern payment solutions that enable them to respond quickly to changes in the market and make it easy to sell both in-store and online. This is made possible by cloud technology. When it comes to B2B software as a service (SaaS), cloud point of sale (POS) software has transformed the retail business sector by providing greater flexibility, convenience, mobility, and scalability than ever before. Most POS software available today either already works in the cloud or is getting ready to do so. Key Features Compelling Retailers to Migrate towards Cloud POS Solutions Once thought of as tools only needed to keep track of sales records, POS platforms, especially cloud-based POS, have grown into powerful platforms in the past few years that can integrate a wide range of retail operations, such as marketing, inventory, data analytics, and accounting, among others. Here are some of the most important features encouraging retail stores to use cloud-based POS systems: Real-Time and Centralized Inventory Management Modern cloud-based POS solutions enable retailers to start selling online along with managing inventory after the product sale, return, or exchange of the product. It also provides reliable, accurate, and real-time information, allowing retailers to make smarter decisions, increase sales, and enhance communication for in-store and out-of-store operations. Flexibility to Work from Anywhere, Anytime This is a crucial feature. Using a cloud-based retail POS solution, retailers can access vital information from anywhere in the world, at any point in time. Providing convenience is second to none. Moreover, it can assist retailers in making more insightful and faster business decisions with access to warehouse activity, individual sales channel performance, sales, staff, and customers—and benefit from clear, actionable reports. Manage Customers from Every Channel in One Dashboard Today, retail consumers shop locally, digitally, and cost-consciously. What's important to note is that being omnichannel is not only about making sales in all channels, but also about providing shoppers with a smooth and seamless shopping experience. This means making it as simple as possible for customers to locate your online or offline store, buy from you, interact with your business, or even return some products. Cloud-based POS solutions assist retailers in having a centralized view of their entire retail business along with managing all sales, customers, logistics, replenishment, and inventory in a single, central cloud database dashboard. Maximum Security and Reliability Data security and reliability are both crucial features of cloud-based POS. Cloud-based systems are far more secure than on-premise server-based systems. In the case of on-premises POS, retailers are responsible for all the security measures, making data vulnerable to disgruntled staff or external hackers. Using cloud-based retail POS, the data is stored on the cloud servers equipped robust with firewalls and security systems, providing maximum data security to the retailers. Final Thoughts Following the industry's initial skepticism of this new development, every retail business is likely to shift towards cloud POS today or tomorrow. Hence, leading cloud POS companies are emphasizing on launching innovative solutions to cater to the demand for advanced POS solutions in the forthcoming years.

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POS Solutions, Ecommerce Merchandising

Bridging B2B Gaps: MyTradeZone's Innovative Approach to Business Networking

Article | June 7, 2024

Become a member of MyTradeZone.com and build your permanent online booth showcasing your company profile, products, and services at the always-open networking event – it only takes minutes – the site is free to join. While social media demonstrates its prowess as a potent instrument for establishing connections with prospective clients and bolstering lead generation within the B2B sector, one vital challenge remains - the absence of a dedicated platform exclusively tailored for B2B enterprises. MyTradeZone has emerged as a guiding light within this domain, presenting a comprehensive solution customized to cater to the needs of B2B professionals and leaders. MyTradeZone's intelligent B2B search engine is your gateway to connect with other businesses to promote your products and services and to source products and services from suppliers. According to Forbes, 91% of small businesses used social media as a way of connecting with their market in 2021. A Gartner report also revealed that approximately 40% of B2B buyers use social media to help inform their purchasing decisions. Meanwhile, around 84% of C-level and VP-level buyers are influenced by social media when purchasing, according to International Data Group. However, despite the variegated benefits of social media, B2B players face significant hurdles when they lack a unified platform to conduct their operations. They lack a trade and social networking site for businesses. Without such a platform, they struggle to access the benefits that come with it, including: Difficulty in reaching niche audiences of professionals and businesses. Limited access to industry-specific products and services with insights and content. Struggles in fostering networking connections that actually count. Inability to personalize business content for improved and direct engagement. Challenges in utilizing specialized tools for effective lead generation. Concerns regarding data privacy and security. Dealing with overcrowded and chaotic digital spaces. Struggles in achieving measurable returns on investment directly aligned with business goals. Cost-effectively promoting their products & services, and generating leads. Taking advantage of emerging AI technology to do smart match-making. Furthermore, the costs and limitations of physical events exacerbate these challenges, such as: Participating in multiple physical trade shows and events at different locations is costly and often not feasible. This leads to missed opportunities for companies to reach potential prospects effectively. Networking opportunities at physical events are limited to the event's duration. The lack of a B2B creator ecosystem with monetization tools compounds these challenges. To address these challenges, B2B marketers often seek alternative approaches, such as an extensive exploration of various social media channels to reach and engage their target audience. Unfortunately, these efforts frequently fall short of achieving their desired results. In such a scenario, imagine the ease and convenience of having an innovative all-in-one solution readily available! MyTradeZone has emerged as a beacon in this space, offering a comprehensive solution tailored to B2B professionals. Here’s why it stands out: Targeted B2B Networking and Lead Generation MyTradeZone addresses the primary challenge of reaching a precise audience in the B2B sector. With its tailored approach, businesses can engage directly with other professionals, bypassing the clutter typically found on generic social media platforms. This precision in networking leads to more effective lead generation and relationship building. A Social Network Dedicated to Business One of the platform's strengths is its ability to provide users with access to social networking and collaboration tools specialized for B2B networking. Customizable and Intelligent Matchmaking The platform's AI-driven algorithms offer intelligent matchmaking and recommendations, aligning businesses with potential clients and partners who share similar interests and needs. This results in highly efficient and relevant connections. Monetization Opportunities for Creators MyTradeZone recognizes the importance of content creation in the B2B space. It empowers creators to monetize their work through peer-to-peer payments, creating a vibrant ecosystem for sharing valuable industry knowledge. Event and Trade Show Integration For trade associations and event organizers, MyTradeZone presents a unique opportunity to enhance their offerings. By integrating their events and trade shows into the platform, they can offer additional value to members and sponsors, extending networking opportunities beyond the limitations of physical event dates. Enhanced Data Privacy and Security In a world where data privacy and security are paramount, MyTradeZone places a strong emphasis on protecting its users' information. This commitment to security builds trust and credibility among its users. It enables users to exercise control over their privacy settings, allowing them to determine both the content that is displayed and the audience with whom it is shared. User-Friendly Interface and Tools The platform is designed with user-friendliness in mind. Businesses can easily establish a permanent profile, engage in discussions, manage groups, and utilize various tools for content sharing and collaboration. Provides a Unique Platform for Advertisers and Marketers MyTradeZone’s B2B search engine offers highly targeted – and – cost-effective advertisements to both buyers and sellers. Also, it provides a highly targeted audience with measurable metrics. Visionary Leadership Under the guidance of CEO and Chairman, Bachir Kassir, MyTradeZone leverages his extensive experience in the software and B2B industry to provide a platform that truly understands and meets the needs of its users. MyTradeZone.com also offers paid premium plans. You can see the details at https://mytradezone.com/pricing. For example, you can upgrade your listing from a free to Business Essential plan, and you can automatically have up to 10 keyword phrases of your choice where you company appear on the top of a search results. This alone worth trying the premium edition. MyTradeZone offers more than just a B2B social network; it provides a holistic solution for businesses looking to master the intricacies of the digital realm. With its focused approach, innovative features, and commitment to user experience, it stands as an indispensable tool for any B2B professional looking to make a mark in today's competitive environment. For additional inquiries, reach out to contact@mytradezone.com. Meanwhile, to stay updated on future platform improvements and promotions, connect with us at MyTradeZone.com. Scan the QR for more details.

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POS Solutions, POS Retail

Choosing the Right POS Software: Top 10 Tools Unveiled

Article | January 12, 2024

Explore the best POS software solutions for retail excellence. Know POS software features and find your perfect match with our comprehensive article. Contents 1 Evolving Retail Needs and POS Solutions 2 How to Choose the Right POS Software 3 Top 10 POS Software Unveiled 3.1 RQ 3.2 LS Retail 3.3 accesso Siriusware 3.4 Teamwork Commerce 3.5 ERPLY Retail Platform 3.6 Harbortouch POS 3.7 Newstore 3.8 POS-J 3.9 RepairQ 3.10 Tessitura 4 Future Trends in POS Technology 1 Evolving Retail Needs and POS Solutions The retail world is undergoing a seismic shift, driven by advances in technology and changing consumer expectations. At the heart of this transformation is the Point of Sale system, a critical component that goes far beyond mere transaction processing. Today's POS systems are sophisticated platforms that manage sales, inventory, customer relationships, and analytics, offering retailers unprecedented control and insights into their operations. The shift to cloud-based POS solutions has arguably been the most significant evolution in POS technology. Cloud-based systems offer retailers unprecedented flexibility, allowing them to access real-time data from any location, scale their operations with ease, and reduce upfront costs associated with traditional on-premise systems. This era has democratized access to advanced retail management tools for businesses of all sizes. Today's POS systems are multifunctional platforms that integrate sales, inventory management, customer relationship management, and analytics. They enable retailers to provide personalized shopping experiences, efficiently manage their supply chain, and make data-driven decisions. This holistic approach has not only optimized operational efficiency, but also significantly enhanced customer satisfaction. Adopting new POS technologies like variegated cloud POS trends comes with its challenges, including data security concerns, the need for technical training, and integration with existing systems. Despite these hurdles, milestones such as the development of mobile POS systems, integration of contactless payments, and the use of artificial intelligence for customer insights have markedly advanced the retail industry. 2 How to Choose the Right POS Software Selecting the right Point of Sale (POS) software for any business is a critical decision that can significantly impact operational efficiency and customer satisfaction. The evolution of POS systems, especially with the advancement of technology, means there are more options than ever. The point-of-sale software market value is growing rapidly, going from $12.2 billion in 2018 to a projected $42.5 billion in 2027. The top features businesses look for in cloud-based POS systems are ease of use, functionality, and price. [Source: hoteltechreport] Here's how to navigate through the choices and select the best POS software for your business needs. 2.1 Understanding Your Business Requirements Before diving into the vast sea of available POS software providers, it's essential to thoroughly understand the business needs. Consider the nature of transactions, the volume of sales, inventory management needs, and customer engagement strategies. A decision-maker’s choice of POS should cater to these specific requirements to streamline operations and enhance customer experience. 2.2 Hardware Compatibility and Needs A POS system is not just about software; the hardware components play a crucial role. Determine the hardware you need, such as touchscreen monitors, scanners, receipt printers, and cash drawers. Ensure the POS software you select is compatible with your hardware to avoid additional expenses in replacing incompatible equipment. 2.3 Streamlining the Checkout Process The checkout experience can significantly influence customer satisfaction and retention. Choose a POS software that offers a quick, efficient and seamless checkout experience. A compact, intuitive system not only improves the shopping experience, but also enhances the operational efficiency of your store with quick staff adoption. 2.4 Security Measures In an era where cyber threats are rampant, the security of your POS system is paramount. Opt for a POS software that comes with robust security features, including point-to-point encryption and firewalls, to protect your customers' transaction information and personal data. 2.5 Inventory Management A modern POS system should offer comprehensive inventory management tools. It should automate stock deduction upon sales, provide detailed insights into inventory levels, and support efficient restocking processes. This feature is invaluable for maintaining optimal stock levels and understanding sales trends. 2.6 Choosing the Right Peripherals Your choice of POS peripherals depends on the services you wish to offer. Card readers, barcode scanners, and printers are common peripherals that should integrate seamlessly with your POS software to ensure smooth store operations. 2.7 Advanced Functionalities With the competitive landscape in retail, opting for advanced POS systems with functionalities like CRM, analytics, and member management can give you an edge. These features offer a 360-degree solution to managing your retail business, enhancing customer engagement, and driving sales. 3 Top POS Software Unveiled In 2024, the criteria for choosing the best POS system extend beyond basic functionalities. Retailers should seek solutions that offer flexibility, scalability, and integration capabilities to accommodate evolving business models and consumer expectations. Cloud-based POS software, known for their adaptability and remote access features, are becoming increasingly popular among forward-thinking businesses. When comparing top-rated POS software tools, consider the software's ability to adapt to future technological advancements and changing consumer behaviors. Consult with industry peers, read reviews, and possibly engage in trials to gauge the software's fit with your business processes. Here is a summary of premium POS software tools, providing details on the functionalities and advantages of each: 3.1 RQ RQ is a modular RMS that manages and streamlines the core functions of retail businesses. iQmetrix is North America’s leading provider of telecom retail management software. Its primary software solution, RQ, is a cloud-based retail management system (RMS) designed to power multi-location telecom retailers. Key features: Cloud-Based Retail Management: A centralized system perfect for multi-location telecom retailers. Mobile POS: Enables transactions on the go, enhancing customer interactions. Advanced Inventory Management: For precise stock control and management. Comprehensive CRM: Fosters strong customer relationships and loyalty. Omnichannel Experience: Ensures consistency across all retail channels. 3.2 LS Retail LS Retail is an end-to-end retail management system that gives retailers all the functionalities to manage business operations efficiently from head-office to POS terminals no matter which industry you are in. It offers a flexible, highly scalable and powerful POS and ERP software solution, which is specifically designed to manage whole retail operations easily and efficiently. Key features: Unified Commerce Solution: Integrates POS, ERP, and CRM into a single platform. Microsoft Dynamics Foundation: For robust, scalable, and secure operations. Flexibility: Grows with your business from one POS to thousands. Operational Efficiency: Streamlines all business operations from head-office to POS terminals. Real-Time Data Access: Offers complete control and overview of sales and operations. 3.3 accesso Siriusware Siriusware Salespoint offers point of sale modular solutions with button-driven menues and interfaces to allow operators to process transactions. Key features: Modular Solutions: Offers the flexibility to select features that match business needs. User-Friendly Interface: Button-driven menus for efficient transaction processing. Diverse Industry Application: Suitable for various business types. Streamlined Transactions: Enables quick and efficient sales flows. 3.4 Teamwork Commerce Teamwork Commerce is a mobile, tablet-driven cloud-computing retail management system, where clients have a point-of-sale solution with store operations. It has built a retail management suite that gives retailers and store associates the best tools to sell more, sell better, and provide a personalized experience to every customer. Key features: Mobile and Cloud-Based: Leverages iOS devices for on-the-go retail management. Omnichannel Retail Management: Provides a unified platform for seamless commerce. Customizable and Integrative: Easily adapts to unique business requirements. Service-Oriented Architecture: For easy integration with other applications. 3.5 ERPLY Retail Platform Erply gives businesses the easiest and most powerful platform to manage their inventory and shops across a series of locations and devices. Key features: Intuitive Management Platform: Designed for ease of use across locations and devices. Versatile Application: Suitable for a wide array of retail sectors. Cloud-Based: Enables real-time data syncing and remote management. 3.6 Harbortouch POS Harbortouch POS delivers a touch-screen point of sale system that streamlines business operations and automates management activities. Key features: Touch-Screen System: Modern interface for simplified operations. Business Automation: Streamlines management activities for efficiency. Customizable Solutions: Meets the specific needs of different businesses. 3.7 Newstore Newstore is a mobile platform and one of the most experienced solutions in retailing. It facilitates building strong relations with customers. Key features: Mobile Retail Expertise: Delivers a robust platform for mobile retailing. Customer Engagement: Unifies brand appearance and communication via a mobile app. Strong Customer Relationships: Tools for building lasting connections with consumers. 3.8 POS-J POS-J offers a register system backed by a host of powerful administrative applications that is built using the power of Java and designed to allow retailers to operate efficiently in any store environment. Key features: Java-Based System: Ensures a secure and reliable operation. Comprehensive Administrative Applications: Offers a range of back-office functions. Efficiency-Focused: Designed for optimal retail environment performance. 3.9 RepairQ RepairQ is a comprehensive point of sale, repair tracking, and business management solution developed specifically for the mobile device repair industry. It focuses on automating daily operations and constantly adds new features and qualified integrated partners. Key Features: Specialized for Device Repair: Tailored to meet the unique needs of the repair industry. Automation: Streamlines daily operations for repair businesses. Continuous Updates: Regularly adds new features and integrates partners. 3.10 Tessitura Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive. It works hand-in-hand with fundraising, membership, marketing, education and front of house activities. Key Features: Integrated CRM and Ticketing: Provides seamless management of customer interactions and sales. Powerful Analytics Tools: Helps uncover insights to drive business decisions. Community Support: Over 750 organizations and 24/7 support. Sustainable Features: Includes contactless scanning and integrated streaming for future-readiness. Arts and Culture Focus: Tailored specifically for organizations in these sectors. 4 Future Trends in POS Technology POS software tools have transcended their traditional roles, becoming indispensable allies in the retail sector. From the evolution of retail stores to sophisticated retail technology solutions, POS trends have transformed to give the best customer experience in every way. The top retail POS solutions offer unique features and innovations that cater to diverse needs of retailers. From enhancing customer relationships to streamlining back-office operations, retail POS systems embody the advancements and future trends in POS technology. As we look ahead, the future of POS technology appears robust, characterized by a focus on omnichannel experiences, cloud-based platforms, and data-driven decision-making, ensuring that retailers not only survive but thrive in the competitive marketplace. POS software trends for 2024 will take care of seamless integration across different shopping channels, and the adoption of wireless POS systems for increased mobility and flexibility, thereby revolutionizing retail. Moreover, the integration of alternative payment methods, such as digital wallets and cryptocurrencies, is becoming increasingly important. Innovations in retail POS technology also emphasize the importance of robust inventory management systems, providing retailers with detailed insights into inventory forecasts, shipment trends, and purchase orders. These advancements aim to optimize business operations and adapt to changing consumer preferences, keeping businesses competitive in a dynamic retail environment.

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POS Solutions, POS Retail, Ecommerce Merchandising

Implementing Marketplace Optimization Tools for B2B Success

Article | June 7, 2024

You have to be living in a cave if you haven’t experienced e-commerce already! No, we aren’t really bluffing when we say this. With a business model that is growing steadily at 23% year-over-year, aren’t e-commerce markets the place to be? Further, to add on, 2020 has been a year like no other in recent history. The events of the coronavirus pandemic that marked its spread on a global scale, worked wonders in bringing us closer to e-commerce than we ever were. The e-commerce industry was the backbone of humanity amidst the time of pandemic and uncertain lockdowns across different countries around the globe. Considering the fact that e-commerce has been suited to the trend amidst the pandemic, let’s have a look at how the world’s largest democratic, India, which is also one of the hot spots for e-commerce giants, has kept up with its buying and selling during 2020. Let’s get started! The total “your order is placed successfully” notification so far: Beginning its spree of three months, lockdown in the country was enforced in the last week of March. Being the innovators of ‘jugaad’(alternative way of solving or fixing a problem), Indian’s were prepared for the event, giving the e-commerce sites, a taste of dip with 2.40% on the overall orders placed (Yes, we should also consider the events of lockdown on courier facilities). However, this wasn’t it as the highest dip was about to come in April 2020, giving a 10% blow to the e-commerce industry. While these were the lower points, the e-commerce industry has experienced a boom in orders placed after April, marking the highest for the year with July. However, we are not done with the sales yet! Wonder which particular segment was the king of sales amidst the entire pandemic drama? Guess… Seems like we Indians love our gadgets really well, yes, it was the electronics! With ‘unlock 1.0’ in action, we had our carts prepared for checking out, the e-commerce industry in India witnessed a growth of 162%. However, this was just a mere aid to the losses as June faced a setback again! Interestingly, September marked a change in the charts, making the highest number of orders placed in e-commerce platforms, marking a 43% spike in electronic sales. How Indians sold in 2020! 2020 has been a year like no other (in both senses of the word). The extended lockdowns and social distancing helped our local kiranas (General Store) to share the platform beside some large enterprises, allowing businesses of all forms to adapt to hyper-local e-commerce. Conclusion Ecommerce has earned its rightful place as the most preferred shopping mode for us Indians. Thankfully, the markets have picked up with their pace, post the events of Unlock 1.0. For any business, one of the best news that they can conclude the year with is the fact that consumers are no longer using digital platforms for their daily needs. Online platforms have earned their rightful place, making it the perfect time to depend on e-commerce business. Lastly, have also secured the 9th position in global growth.

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POS Solutions

Streamlining Product Catalogs: Best PIM Software Unveiled

Article | February 15, 2024

There is no denying the fact that being adaptable, smart, lean, and agile is the key to remaining profitable in today’s fiercely competitive retail space. And this requires retailers to stay technologically updated and upgrade payment solutions to offer the convenience and satisfaction customers are looking for. To keep up with today's customers, businesses need modern payment solutions that enable them to respond quickly to changes in the market and make it easy to sell both in-store and online. This is made possible by cloud technology. When it comes to B2B software as a service (SaaS), cloud point of sale (POS) software has transformed the retail business sector by providing greater flexibility, convenience, mobility, and scalability than ever before. Most POS software available today either already works in the cloud or is getting ready to do so. Key Features Compelling Retailers to Migrate towards Cloud POS Solutions Once thought of as tools only needed to keep track of sales records, POS platforms, especially cloud-based POS, have grown into powerful platforms in the past few years that can integrate a wide range of retail operations, such as marketing, inventory, data analytics, and accounting, among others. Here are some of the most important features encouraging retail stores to use cloud-based POS systems: Real-Time and Centralized Inventory Management Modern cloud-based POS solutions enable retailers to start selling online along with managing inventory after the product sale, return, or exchange of the product. It also provides reliable, accurate, and real-time information, allowing retailers to make smarter decisions, increase sales, and enhance communication for in-store and out-of-store operations. Flexibility to Work from Anywhere, Anytime This is a crucial feature. Using a cloud-based retail POS solution, retailers can access vital information from anywhere in the world, at any point in time. Providing convenience is second to none. Moreover, it can assist retailers in making more insightful and faster business decisions with access to warehouse activity, individual sales channel performance, sales, staff, and customers—and benefit from clear, actionable reports. Manage Customers from Every Channel in One Dashboard Today, retail consumers shop locally, digitally, and cost-consciously. What's important to note is that being omnichannel is not only about making sales in all channels, but also about providing shoppers with a smooth and seamless shopping experience. This means making it as simple as possible for customers to locate your online or offline store, buy from you, interact with your business, or even return some products. Cloud-based POS solutions assist retailers in having a centralized view of their entire retail business along with managing all sales, customers, logistics, replenishment, and inventory in a single, central cloud database dashboard. Maximum Security and Reliability Data security and reliability are both crucial features of cloud-based POS. Cloud-based systems are far more secure than on-premise server-based systems. In the case of on-premises POS, retailers are responsible for all the security measures, making data vulnerable to disgruntled staff or external hackers. Using cloud-based retail POS, the data is stored on the cloud servers equipped robust with firewalls and security systems, providing maximum data security to the retailers. Final Thoughts Following the industry's initial skepticism of this new development, every retail business is likely to shift towards cloud POS today or tomorrow. Hence, leading cloud POS companies are emphasizing on launching innovative solutions to cater to the demand for advanced POS solutions in the forthcoming years.

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POS Solutions, Ecommerce Merchandising

Driving Success with Localization of Global E-commerce Platforms

Article | June 7, 2024

Become a member of MyTradeZone.com and build your permanent online booth showcasing your company profile, products, and services at the always-open networking event – it only takes minutes – the site is free to join. While social media demonstrates its prowess as a potent instrument for establishing connections with prospective clients and bolstering lead generation within the B2B sector, one vital challenge remains - the absence of a dedicated platform exclusively tailored for B2B enterprises. MyTradeZone has emerged as a guiding light within this domain, presenting a comprehensive solution customized to cater to the needs of B2B professionals and leaders. MyTradeZone's intelligent B2B search engine is your gateway to connect with other businesses to promote your products and services and to source products and services from suppliers. According to Forbes, 91% of small businesses used social media as a way of connecting with their market in 2021. A Gartner report also revealed that approximately 40% of B2B buyers use social media to help inform their purchasing decisions. Meanwhile, around 84% of C-level and VP-level buyers are influenced by social media when purchasing, according to International Data Group. However, despite the variegated benefits of social media, B2B players face significant hurdles when they lack a unified platform to conduct their operations. They lack a trade and social networking site for businesses. Without such a platform, they struggle to access the benefits that come with it, including: Difficulty in reaching niche audiences of professionals and businesses. Limited access to industry-specific products and services with insights and content. Struggles in fostering networking connections that actually count. Inability to personalize business content for improved and direct engagement. Challenges in utilizing specialized tools for effective lead generation. Concerns regarding data privacy and security. Dealing with overcrowded and chaotic digital spaces. Struggles in achieving measurable returns on investment directly aligned with business goals. Cost-effectively promoting their products & services, and generating leads. Taking advantage of emerging AI technology to do smart match-making. Furthermore, the costs and limitations of physical events exacerbate these challenges, such as: Participating in multiple physical trade shows and events at different locations is costly and often not feasible. This leads to missed opportunities for companies to reach potential prospects effectively. Networking opportunities at physical events are limited to the event's duration. The lack of a B2B creator ecosystem with monetization tools compounds these challenges. To address these challenges, B2B marketers often seek alternative approaches, such as an extensive exploration of various social media channels to reach and engage their target audience. Unfortunately, these efforts frequently fall short of achieving their desired results. In such a scenario, imagine the ease and convenience of having an innovative all-in-one solution readily available! MyTradeZone has emerged as a beacon in this space, offering a comprehensive solution tailored to B2B professionals. Here’s why it stands out: Targeted B2B Networking and Lead Generation MyTradeZone addresses the primary challenge of reaching a precise audience in the B2B sector. With its tailored approach, businesses can engage directly with other professionals, bypassing the clutter typically found on generic social media platforms. This precision in networking leads to more effective lead generation and relationship building. A Social Network Dedicated to Business One of the platform's strengths is its ability to provide users with access to social networking and collaboration tools specialized for B2B networking. Customizable and Intelligent Matchmaking The platform's AI-driven algorithms offer intelligent matchmaking and recommendations, aligning businesses with potential clients and partners who share similar interests and needs. This results in highly efficient and relevant connections. Monetization Opportunities for Creators MyTradeZone recognizes the importance of content creation in the B2B space. It empowers creators to monetize their work through peer-to-peer payments, creating a vibrant ecosystem for sharing valuable industry knowledge. Event and Trade Show Integration For trade associations and event organizers, MyTradeZone presents a unique opportunity to enhance their offerings. By integrating their events and trade shows into the platform, they can offer additional value to members and sponsors, extending networking opportunities beyond the limitations of physical event dates. Enhanced Data Privacy and Security In a world where data privacy and security are paramount, MyTradeZone places a strong emphasis on protecting its users' information. This commitment to security builds trust and credibility among its users. It enables users to exercise control over their privacy settings, allowing them to determine both the content that is displayed and the audience with whom it is shared. User-Friendly Interface and Tools The platform is designed with user-friendliness in mind. Businesses can easily establish a permanent profile, engage in discussions, manage groups, and utilize various tools for content sharing and collaboration. Provides a Unique Platform for Advertisers and Marketers MyTradeZone’s B2B search engine offers highly targeted – and – cost-effective advertisements to both buyers and sellers. Also, it provides a highly targeted audience with measurable metrics. Visionary Leadership Under the guidance of CEO and Chairman, Bachir Kassir, MyTradeZone leverages his extensive experience in the software and B2B industry to provide a platform that truly understands and meets the needs of its users. MyTradeZone.com also offers paid premium plans. You can see the details at https://mytradezone.com/pricing. For example, you can upgrade your listing from a free to Business Essential plan, and you can automatically have up to 10 keyword phrases of your choice where you company appear on the top of a search results. This alone worth trying the premium edition. MyTradeZone offers more than just a B2B social network; it provides a holistic solution for businesses looking to master the intricacies of the digital realm. With its focused approach, innovative features, and commitment to user experience, it stands as an indispensable tool for any B2B professional looking to make a mark in today's competitive environment. For additional inquiries, reach out to contact@mytradezone.com. Meanwhile, to stay updated on future platform improvements and promotions, connect with us at MyTradeZone.com. Scan the QR for more details.

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POS Solutions, POS Retail

Choosing the Right POS Software: Top 10 Tools Unveiled

Article | January 12, 2024

Explore the best POS software solutions for retail excellence. Know POS software features and find your perfect match with our comprehensive article. Contents 1 Evolving Retail Needs and POS Solutions 2 How to Choose the Right POS Software 3 Top 10 POS Software Unveiled 3.1 RQ 3.2 LS Retail 3.3 accesso Siriusware 3.4 Teamwork Commerce 3.5 ERPLY Retail Platform 3.6 Harbortouch POS 3.7 Newstore 3.8 POS-J 3.9 RepairQ 3.10 Tessitura 4 Future Trends in POS Technology 1 Evolving Retail Needs and POS Solutions The retail world is undergoing a seismic shift, driven by advances in technology and changing consumer expectations. At the heart of this transformation is the Point of Sale system, a critical component that goes far beyond mere transaction processing. Today's POS systems are sophisticated platforms that manage sales, inventory, customer relationships, and analytics, offering retailers unprecedented control and insights into their operations. The shift to cloud-based POS solutions has arguably been the most significant evolution in POS technology. Cloud-based systems offer retailers unprecedented flexibility, allowing them to access real-time data from any location, scale their operations with ease, and reduce upfront costs associated with traditional on-premise systems. This era has democratized access to advanced retail management tools for businesses of all sizes. Today's POS systems are multifunctional platforms that integrate sales, inventory management, customer relationship management, and analytics. They enable retailers to provide personalized shopping experiences, efficiently manage their supply chain, and make data-driven decisions. This holistic approach has not only optimized operational efficiency, but also significantly enhanced customer satisfaction. Adopting new POS technologies like variegated cloud POS trends comes with its challenges, including data security concerns, the need for technical training, and integration with existing systems. Despite these hurdles, milestones such as the development of mobile POS systems, integration of contactless payments, and the use of artificial intelligence for customer insights have markedly advanced the retail industry. 2 How to Choose the Right POS Software Selecting the right Point of Sale (POS) software for any business is a critical decision that can significantly impact operational efficiency and customer satisfaction. The evolution of POS systems, especially with the advancement of technology, means there are more options than ever. The point-of-sale software market value is growing rapidly, going from $12.2 billion in 2018 to a projected $42.5 billion in 2027. The top features businesses look for in cloud-based POS systems are ease of use, functionality, and price. [Source: hoteltechreport] Here's how to navigate through the choices and select the best POS software for your business needs. 2.1 Understanding Your Business Requirements Before diving into the vast sea of available POS software providers, it's essential to thoroughly understand the business needs. Consider the nature of transactions, the volume of sales, inventory management needs, and customer engagement strategies. A decision-maker’s choice of POS should cater to these specific requirements to streamline operations and enhance customer experience. 2.2 Hardware Compatibility and Needs A POS system is not just about software; the hardware components play a crucial role. Determine the hardware you need, such as touchscreen monitors, scanners, receipt printers, and cash drawers. Ensure the POS software you select is compatible with your hardware to avoid additional expenses in replacing incompatible equipment. 2.3 Streamlining the Checkout Process The checkout experience can significantly influence customer satisfaction and retention. Choose a POS software that offers a quick, efficient and seamless checkout experience. A compact, intuitive system not only improves the shopping experience, but also enhances the operational efficiency of your store with quick staff adoption. 2.4 Security Measures In an era where cyber threats are rampant, the security of your POS system is paramount. Opt for a POS software that comes with robust security features, including point-to-point encryption and firewalls, to protect your customers' transaction information and personal data. 2.5 Inventory Management A modern POS system should offer comprehensive inventory management tools. It should automate stock deduction upon sales, provide detailed insights into inventory levels, and support efficient restocking processes. This feature is invaluable for maintaining optimal stock levels and understanding sales trends. 2.6 Choosing the Right Peripherals Your choice of POS peripherals depends on the services you wish to offer. Card readers, barcode scanners, and printers are common peripherals that should integrate seamlessly with your POS software to ensure smooth store operations. 2.7 Advanced Functionalities With the competitive landscape in retail, opting for advanced POS systems with functionalities like CRM, analytics, and member management can give you an edge. These features offer a 360-degree solution to managing your retail business, enhancing customer engagement, and driving sales. 3 Top POS Software Unveiled In 2024, the criteria for choosing the best POS system extend beyond basic functionalities. Retailers should seek solutions that offer flexibility, scalability, and integration capabilities to accommodate evolving business models and consumer expectations. Cloud-based POS software, known for their adaptability and remote access features, are becoming increasingly popular among forward-thinking businesses. When comparing top-rated POS software tools, consider the software's ability to adapt to future technological advancements and changing consumer behaviors. Consult with industry peers, read reviews, and possibly engage in trials to gauge the software's fit with your business processes. Here is a summary of premium POS software tools, providing details on the functionalities and advantages of each: 3.1 RQ RQ is a modular RMS that manages and streamlines the core functions of retail businesses. iQmetrix is North America’s leading provider of telecom retail management software. Its primary software solution, RQ, is a cloud-based retail management system (RMS) designed to power multi-location telecom retailers. Key features: Cloud-Based Retail Management: A centralized system perfect for multi-location telecom retailers. Mobile POS: Enables transactions on the go, enhancing customer interactions. Advanced Inventory Management: For precise stock control and management. Comprehensive CRM: Fosters strong customer relationships and loyalty. Omnichannel Experience: Ensures consistency across all retail channels. 3.2 LS Retail LS Retail is an end-to-end retail management system that gives retailers all the functionalities to manage business operations efficiently from head-office to POS terminals no matter which industry you are in. It offers a flexible, highly scalable and powerful POS and ERP software solution, which is specifically designed to manage whole retail operations easily and efficiently. Key features: Unified Commerce Solution: Integrates POS, ERP, and CRM into a single platform. Microsoft Dynamics Foundation: For robust, scalable, and secure operations. Flexibility: Grows with your business from one POS to thousands. Operational Efficiency: Streamlines all business operations from head-office to POS terminals. Real-Time Data Access: Offers complete control and overview of sales and operations. 3.3 accesso Siriusware Siriusware Salespoint offers point of sale modular solutions with button-driven menues and interfaces to allow operators to process transactions. Key features: Modular Solutions: Offers the flexibility to select features that match business needs. User-Friendly Interface: Button-driven menus for efficient transaction processing. Diverse Industry Application: Suitable for various business types. Streamlined Transactions: Enables quick and efficient sales flows. 3.4 Teamwork Commerce Teamwork Commerce is a mobile, tablet-driven cloud-computing retail management system, where clients have a point-of-sale solution with store operations. It has built a retail management suite that gives retailers and store associates the best tools to sell more, sell better, and provide a personalized experience to every customer. Key features: Mobile and Cloud-Based: Leverages iOS devices for on-the-go retail management. Omnichannel Retail Management: Provides a unified platform for seamless commerce. Customizable and Integrative: Easily adapts to unique business requirements. Service-Oriented Architecture: For easy integration with other applications. 3.5 ERPLY Retail Platform Erply gives businesses the easiest and most powerful platform to manage their inventory and shops across a series of locations and devices. Key features: Intuitive Management Platform: Designed for ease of use across locations and devices. Versatile Application: Suitable for a wide array of retail sectors. Cloud-Based: Enables real-time data syncing and remote management. 3.6 Harbortouch POS Harbortouch POS delivers a touch-screen point of sale system that streamlines business operations and automates management activities. Key features: Touch-Screen System: Modern interface for simplified operations. Business Automation: Streamlines management activities for efficiency. Customizable Solutions: Meets the specific needs of different businesses. 3.7 Newstore Newstore is a mobile platform and one of the most experienced solutions in retailing. It facilitates building strong relations with customers. Key features: Mobile Retail Expertise: Delivers a robust platform for mobile retailing. Customer Engagement: Unifies brand appearance and communication via a mobile app. Strong Customer Relationships: Tools for building lasting connections with consumers. 3.8 POS-J POS-J offers a register system backed by a host of powerful administrative applications that is built using the power of Java and designed to allow retailers to operate efficiently in any store environment. Key features: Java-Based System: Ensures a secure and reliable operation. Comprehensive Administrative Applications: Offers a range of back-office functions. Efficiency-Focused: Designed for optimal retail environment performance. 3.9 RepairQ RepairQ is a comprehensive point of sale, repair tracking, and business management solution developed specifically for the mobile device repair industry. It focuses on automating daily operations and constantly adds new features and qualified integrated partners. Key Features: Specialized for Device Repair: Tailored to meet the unique needs of the repair industry. Automation: Streamlines daily operations for repair businesses. Continuous Updates: Regularly adds new features and integrates partners. 3.10 Tessitura Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive. It works hand-in-hand with fundraising, membership, marketing, education and front of house activities. Key Features: Integrated CRM and Ticketing: Provides seamless management of customer interactions and sales. Powerful Analytics Tools: Helps uncover insights to drive business decisions. Community Support: Over 750 organizations and 24/7 support. Sustainable Features: Includes contactless scanning and integrated streaming for future-readiness. Arts and Culture Focus: Tailored specifically for organizations in these sectors. 4 Future Trends in POS Technology POS software tools have transcended their traditional roles, becoming indispensable allies in the retail sector. From the evolution of retail stores to sophisticated retail technology solutions, POS trends have transformed to give the best customer experience in every way. The top retail POS solutions offer unique features and innovations that cater to diverse needs of retailers. From enhancing customer relationships to streamlining back-office operations, retail POS systems embody the advancements and future trends in POS technology. As we look ahead, the future of POS technology appears robust, characterized by a focus on omnichannel experiences, cloud-based platforms, and data-driven decision-making, ensuring that retailers not only survive but thrive in the competitive marketplace. POS software trends for 2024 will take care of seamless integration across different shopping channels, and the adoption of wireless POS systems for increased mobility and flexibility, thereby revolutionizing retail. Moreover, the integration of alternative payment methods, such as digital wallets and cryptocurrencies, is becoming increasingly important. Innovations in retail POS technology also emphasize the importance of robust inventory management systems, providing retailers with detailed insights into inventory forecasts, shipment trends, and purchase orders. These advancements aim to optimize business operations and adapt to changing consumer preferences, keeping businesses competitive in a dynamic retail environment.

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Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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