Is Physical Retail in Vogue Again?

ROEI LIVNEH | July 11, 2018

article image
“The more things change, the more they stay the same.” That was said by French critic, journalist and novelist Jean-Baptiste Alphonse Karr in 1849.And 169 years later, it’s still as true today. Especially in retail. Twenty-four years after the founding of Amazon.com, and the beginning of the ecommerce revolution, the physical store is back in vogue.The biggest sign of this trend was Amazon’s purchase of supermarket chain Whole Foods last year. The fact that the 800 pound gorilla in ecommerce would acquire a supermarket chain with nearly 500 stores and more than 90,000 employees accentuates the importance of physical stores in modern retailing. Two main things that Amazon gains from Whole Foods are the ability to offer a better customer experience and more distribution locations closer to where people spend time. Despite the amazing growth of ecommerce, digital sales only amount to 9% of US retail sales. This means that the overwhelming majority of products are still purchased in physical stores.

Spotlight

Amano

Amano Cincinnati, Inc. is a world class manufacturer with more than 100 years of experience in time clocks and time and attendance systems. Amano Cincinnati, Inc. is a subsidiary of Amano USA Holdings, Inc. Amano Cincinnati, Inc. designs, manufactures and distributes an array of time recorders, from simple time clocks to sophisticated employee time tracking systems. Amano Cincinnati, Inc. serves numerous markets, including government, heathcare, manufacturing, educational facilities, quick-service restaurants, banking and financial throughout the United States, Canada, Mexico, Latin America and South America. Amano exports time management solutions to our sister companies in Europe, Singapore and Asia.

OTHER ARTICLES

What the coronavirus means for DTC brands

Article | April 2, 2020

In the past several weeks, over 100 retailers both legacy and DTC have temporarily shuttered their doors or reduced hours to help stop the spread of the coronavirus. For digitally native brands, which operate few stores relative to more traditional players, the move to operating exclusively online, in theory, should have come with little disruption to business. But that hasn't been the case. Online spending at ThirdLove during the week of March 16 fell 39% week over week, while Poshmark fell 30% and StitchFix fell 9% during that same period, according to Edison Trends data shared with Retail Dive. As a whole, direct-to-consumer brand week-over-week spending fell 7% on average between March 2 and March 22. Comparatively, the average week-over-week increase for these brands from Jan. 6 to March 1 was 1%, according to the data.

Read More

Are you thinking about retail customer experience all wrong?

Article | April 2, 2020

It's not hyperbole to say that modern retail lives and dies by one overwhelmingly powerful metric: the customer experience. But knowing how to actually provide it, to a given retailer's unique collection of customers, is what has escaped so many of the retailers we once thought were too big to fail. As the industry becomes more conceptually innovative and tech-driven, there isn't a single obvious path that guarantees the ability to deliver on that promise. Customer demands pop up too quickly, and retailers are running out of fingers to plug the dike. It's time to find a more sustainable approach.

Read More

Next website overwhelmed after re-opening online trading

Article | April 2, 2020

Next returned to selling clothes online this morning after the fashion retailer put extra safety measures in place to ensure warehouse staff can work safely during the pandemic. However, by 9am the website had closed again, with the high street giant saying it had already received all the orders it could process for the day – but it would return tomorrow. Next had initially closed its online operations in late March amid the coronavirus crisis, in response to criticism from staff who felt unsafe at work.

Read More

Traffic to US retail stores has almost entirely vanished due to Covid-19

Article | April 2, 2020

At many malls and retail stores around the US, foot traffic has been in decline for some time. Even so, they’ve never seen anything like this. In a research note sent to clients today, investment firm Cowen and Company estimated total foot traffic to US retailers was down 97.6% for the week through March 27 compared to the same time last year. It has come to a “near complete halt,” Cowen said, following the outbreak of the new coronavirus. Many stores across the country are closed, of course, so shoppers couldn’t visit even if they wanted. Retailers have voluntarily shuttered stores to protect workers and help slow the virus’s spread. Simon Property Group, the largest mall owner in the US, closed its malls through at least the end of March.

Read More

Spotlight

Amano

Amano Cincinnati, Inc. is a world class manufacturer with more than 100 years of experience in time clocks and time and attendance systems. Amano Cincinnati, Inc. is a subsidiary of Amano USA Holdings, Inc. Amano Cincinnati, Inc. designs, manufactures and distributes an array of time recorders, from simple time clocks to sophisticated employee time tracking systems. Amano Cincinnati, Inc. serves numerous markets, including government, heathcare, manufacturing, educational facilities, quick-service restaurants, banking and financial throughout the United States, Canada, Mexico, Latin America and South America. Amano exports time management solutions to our sister companies in Europe, Singapore and Asia.

Events