Infographic: The evolution of retail

| March 4, 2019

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Customer experience is changing. The evidence presented by a series of PwC surveys and publications over the last year is overwhelming. As consumers demand choice, convenience and control, technology is there to enable retail to provide.Our colleagues in the US have pulled together four of the ways that retail is evolving with technology.

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Domino Media Group

Home to domino magazine and domino.com, the first-of-its-kind multi-platform brand in the home design space, domino provides inspirational content through world-class editorial and effortless e-commerce. The newly re-imagined domino, launched in October 2013, captures the spirit of self-expression for design enthusiasts everywhere and encourages consumers to bring their personal style home. It defines the online convergence between content, community and commerce.

OTHER ARTICLES

Don’t get left on the shelf in the ecommerce evolution

Article | March 26, 2020

Manufacturers are facing a retail armageddon and need to find new ways of driving sales direct or squeezing as much as possible through the ecommerce platforms of their partners. Pivoting to a DTC business is not a quick fix and for many brands, their own ecommerce sites are just not fit for purpose or the budgets are not available to drive the qualified traffic through to purchase. That inevitably leaves a greater focus on driving sales through third party ecommerce sites. The ecommerce penetration rates vary massively from sector to sector and while they have been growing strongly, they have to date made up a relatively small percentage of online sales. Traditional retail still contributes significantly to the bulk of all purchases.

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Key Development That Will Drive the Retail Sector

Article | March 26, 2020

The retail market of India is assessed to cross $1.3 trillion by 2020. Major factors responsible are the economic development, changing demographics, expanding disposable income, development of e-commerce and organized retailers helping the segment to change and advance quickly. For retailers, the way to progress lies in making a remarkable shopping experience for customers while they are present in stores or shopping on the internet. Web experience, customized suggestions and information analysis are helping retailers offer better products and services to their customers. Profound data interpretation and search history is helping retail players show signs of improvement in their walk-ins. This information assists with making advancements on individual client's preferences, choices and buying decisions.

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How E-Commerce Inventory Management Can Help You Save Money

Article | March 26, 2020

E-commerce platforms are no longer secondary to that of brick-and-mortar stores. In fact, having an e-commerce platform is crucial to ensure business success today. The numbers don’t lie. Global retail e-commerce sales totaled over $3.5 billion in 2019. The value of the market is rising year on year. Running an online store can be a lucrative exercise if you get the vital processes correct. One such process is your inventory management. At heart, e-commerce is simple. You showcase a range of products online, customers find and buy what they want, and then you deliver. What’s critical, then, is that you have the items you advertise and can get them where they need to go. That’s why getting your inventory management right is essential.

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How to Boost Your Sales with Ecommerce Fulfillment

Article | March 26, 2020

Conditioned by ecommerce behemoths, consumers now have high expectations for online shopping and ecommerce fulfillment. They demand more than just easy product selection and ultra-fast or same-day delivery; they also want flexibility in both delivery location and delivery time, and real-time updates throughout the parcel’s journey. Smart retailers understand these rising customer demands, and therefore increasingly put the customer first – not the product – in order to build loyalty. Even one unsatisfactory experience can end an otherwise fruitful customer relationship. A recent study from BigCommerce indicates that some relationships end before they even get started. The study found 77% of online buyers abandon their purchase if the shipping cost and services are deemed unsatisfactory, and 87% will choose a retailer specifically because free shipping is offered.

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Spotlight

Domino Media Group

Home to domino magazine and domino.com, the first-of-its-kind multi-platform brand in the home design space, domino provides inspirational content through world-class editorial and effortless e-commerce. The newly re-imagined domino, launched in October 2013, captures the spirit of self-expression for design enthusiasts everywhere and encourages consumers to bring their personal style home. It defines the online convergence between content, community and commerce.

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