POS SOLUTIONS,CLOUD BASED POS
Paytabs | August 05, 2022
Swiss software expert Netcetera is enabling secure payments in the Middle East, Africa and South Asia region with their 3DS acquiring server solution for PayTabs. The 3DS server is an important piece in the puzzle for PayTabs, an award winning payment processing powerhouse, offering social commerce, digital and next-generation payment solutions across the MEASA region.
PayTabs has been a formidable player in the payment ecosystem for almost a decade, offering freelancers, SMEs, banks and super merchants enhanced payment processing services and technology to process and orchestrate integrated payments. PayTabs operates in multiple markets in the MEASA region with plans to expand into more emerging and frontier markets. Being a PCI certified payment services provider, security is a key priority for PayTabs.
The search for a suitable provider to upgrade its 3DS server, has led PayTabs to reach a strategic alliance with Netcetera, a Swiss software expert offering a world-class 3DS server and solutions, comprehensive and tailored to meet PayTabs’ payment processing requirements.
Netcetera’s 3DS solutions makes it possible for PayTabs to offer authentication and verifying users’ identity. This not only ensures easy online payment whether using a computer, tablet, or mobile, it also prevents card fraud. Netcetera’s diligence, EMVCo certification and many years of experience implementing 3DS solutions for global customers all have contributed to PayTabs decision.
"This is a great step forward for our business. E-commerce is booming in the MEASA region and having a secure acquiring solution is a key part of guaranteeing customers seamless, yet secure payments. The collaboration has been smooth, and we look forward to continuing it."
-Taff Morris, VP Divisional Head of SaaS at PayTabs.
Jad Bejjani, Senior Business Development Executive at Netcetera added Carrying out this project successfully has meant bringing a new dimension of security to online payments in a B2B context.
Netcetera is a global software company with cutting-edge IT products and individual digital solutions in the areas of secure digital payment, financial technologies, media, transport, healthcare and insurance. More than 2,000 banks and issuers, and 150,000 merchants rely on the digital payment solutions and globally certified 3-D Secure products of the market leader for payment security. The owner-managed company covers the entire IT lifecycle, from ideation and strategy to implementation and operation. The balanced combination of the latest technologies and proven standards ensures investment security, from large-scale projects to innovative start-ups. Founded in 1996, Netcetera is a holding company with around 800 employees and is headquartered in Zurich, Switzerland, with additional locations across Europe, Asia, and the Middle East.
PayTabs is an award winning B2B payments solutions powerhouse founded by Saudi entrepreneur Abdulaziz Al Jouf.
Having processed the first live payment gateway transaction in June 2014, today PayTabs processes transactions in multiple currencies, safely and securely. Using API plugins, PayTabs facilitates seamless B2B ecommerce solutions for SMEs across numerous industries to ‘plug and play’ payment features on to their websites. PayTabs prides itself on offering electronic invoicing services enabling businesses to enjoy digital invoicing, pay by QR code or secure social media payment links.
Originally backed by Saudi Aramco’s "Waed" and later by private Saudi investment, over the years, PayTabs has in-built and exported a full stack of game changing solutions. These include mobile applications, hospitality, governmental, education, airline, travel, transport, and biller solutions, to interlink the multi-billion-dollar enterprise market chain in the MENA region.
In 2021, PayTabs launched PT Touch, the ﬁrst soft POS solution in the MENA market to transform smart phones into merchant point of sale (POS) terminals. More recently, PayTabs launched its own social commerce platform, Paymes to facilitate payments for the micro merchant community. Recently, PayTabs made a leapfrog move to pioneer next generation payments, by launching its home owned, globally validated unified payments and next generation transaction processing platform - PayTabs SwitchOn®.
A proven game changer in the global payments space, PayTabs has dedicated offices in the UAE and KSA and presence in many other locales including Egypt. The company is an equal opportunities employer with a diverse and multi-cultural team comprising of over twenty nationalities.
HUNGER RUSH | August 16, 2022
HungerRush™, the leading cloud software provider for the restaurant industry, today announced the general availability and early pilot results of its OrderAI Talk product.OrderAI Talk allows restaurant consumers to place phone orders with an artificially intelligent phone bot. It supports increased restaurant efficiency and customer satisfaction through improved order accuracy, accurate and complete voice recognition, full-menu integration, no hold times and a fully integrated POS system with order confirmation and delivery and payment options. OrderAI Talk is the ideal solution for multi-unit restaurants with at least 10 locations, and a high phone order volume.
Key benefits of OrderAI Talk include the following:
Increased order accuracy: Complex menus can be easily integrated with OrderAI Talk so that phone-in customers can customize their orders just as they would if they were in store or talking to a live person.
Ability to upsell every order: The intelligent AI system learns consumer behaviors to engage in smart upselling and smart targeted marketing with each call.
Alleviate challenges from staffing issues: Whether it’s small staffs or overworked team members, OrderAI Talk decreases stress on staff by allowing them to forget the phone and focus on what matters most, making great food.
Opt-in to Text Marketing & Ordering: Providing the ability to expand marketing reach and transform analog customers to digital. Automatically send OrderAI Talk customers a text marketing message one week later giving them the ability to quickly respond and place that order via text. 29% of customers who received OrderAI Text marketing placed at least one or more repeat orders.
Improved customer experience: No more busy signals or hold music. Customers can place their orders quickly and seamlessly through the automated attendant from order placement through payment. Of customers that start an OrderAI Talk order, 92% result in completed orders.
“We are continually working toward creating more streamlined services that benefit both the restaurant and customers, “By innovating and improving the existing technologies in place, we can free up more time for employees to focus their time on customer satisfaction and food quality.”
Perry Turbes, CEO of HungerRush.
HungerRush is a leading provider of integrated restaurant solutions that make it easier to delight guests, drive loyalty, and manage restaurants from anywhere. HungerRush 360 is our flagship all-in-one cloud POS system that integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. HungerRush OrderAI Text is an innovative text-to-order AI solution, which allows customers to place orders via text without application downloads and user acquisition.
GoTab | August 10, 2022
GoTab, a leading restaurant commerce platform, today announced new capabilities that enable multi-operator locations such as food halls, festivals, stadiums and others, to automate vendor payouts while enabling a streamlined ordering and payment experience for guests. With GoTab for Multi-Operator Locations, vendors receive individualized control of menu management and reporting, as well as direct payouts, including taxes and tips, on a daily basis.
Ideal for food halls, entertainment venues, stadiums and more, GoTab creates a unified QR code ordering experience for all active vendors within a parent location, simplifying payment for guests and providing vendors with increased visibility, customization and sales transparency. Based on an analysis of existing operators that use QR ordering, GoTab has proven to make a direct impact resulting in 20% higher tips, 35-50% higher check averages, 25% faster table turns, and 30-50% increased labor efficiency.
"As guests flood back to food halls, stadiums and other entertainment venues, they've come to expect the convenience of digital – fast, easy-to-use mobile ordering, one-touch payment and more. GoTab for Multi-Operator Locations empowers vendors to deliver that integrated ordering experience for guests, while reaping the benefits of increased visibility within the parent location, daily payouts, seamless menu management, and ultimately, increased sales."
-Tim McLaughlin, CEO and Co-Founder GoTab.
How Multi-Operator Works
Individual vendors within a food hall, entertainment venue, stadium, or other multi-merchant location will have access to their own dashboard and create their personalized menu featuring available food offerings or retail products, which is then shared with the parent location. Guests can scan and order from a single QR code showcasing all of the vendors and their customized menus. Orders are then routed to the respective vendors' Kitchen Display System and/or printer for fulfilment. Once guests pay their tab, tips are allocated to each vendor by percentage of sales.
A Unifying Experience for Guests with Individualized Control and Reporting for Vendors
Purpose-built to streamline the vendor and guest experience, GoTab for Multi-Operator Locations provides the simplest way for guests to order across vendors – without having to download an app – and the easiest way for vendors to optimize order efficiency, receive payout and gain visibility.
This new solution prioritizes transparency in sales, providing real-time access to sales and tab data and transferring payouts, including taxes and tips, directly to each vendor on a daily basis. For multi-vendor transactions, tips are automatically allocated by percentage of sales, which can be automated to the parent location. In addition, despite living on the same QR code, each vendor has the ability to create their own menus, products and messages that align best with their brand, showcasing consistency and easing communication with their guests. Further, since guests view all uploaded menus from a single QR code, each venue has more visibility across the parent location, increasing the likelihood of individual sales.
GoTab for Multi-Operator Locations is revolutionizing the vendor experience at participating venues through first-of-its kind technology designed to simplify the guest ordering experience while empowering vendors with complete menu control, quicker payouts, real-time sales reports and more.
GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing.