Iceland the latest grocer to bring back paper bags in war on plastic

Iceland has launched a paper bag trial to see if customers are willing to ditch plastic carrier bags at the checkout, as part of the grocer’s wider strategy to reduce its plastic waste.White paper bags, which the frozen food retailer said are recycled and bio degradable, are being offered to shoppers at its Merseyside stores for 10p. Plastic carrier bags will also carry a 10p fee to help encourage customers to make the switch to paper. Should the eight week trial prove successful, paper carrier bags could be rolled out across Iceland’s 800 UK stores. Iceland managing director Richard Walker said the scheme would give customers the chance to reduce their own plastic waste, as well as help Iceland reduce its plastic output.

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POS Solutions, POS Retail, Ecommerce Merchandising

Realizing Exponential Growth with Top E-commerce Tools

Article | June 7, 2024

Top e-commerce marketing tools help companies provide frictionless shopping experiences to their customers. Discover how leading e-commerce platforms help companies spur inimitable success and ROI. Contents 1. The Strategic Relevance of E-commerce Platforms 2. Prominent Trends in E-commerce Platform Development 3. Top E-Commerce Tools Driving Operational Efficiency and Growth 3.1 FastSpring 3.2 X-Cart 3.3 Emporix 3.4 Elastic Path 3.5 Kibo Commerce 3.6 Cleverbridge 3.7 Vendasta 3.8 BetterCommerce 3.9 CommentSold 3.10 Virto Commerce 4. In a Nutshell 1. The Strategic Relevance of E-commerce Platforms Today's leading e-commerce platforms offer remarkable perks like business expansion, unmatched personalization, and data insights, holding immense strategic relevance for businesses worldwide. The inclination toward digitizing commercial operations has further intensified with varied environmental, economic, or social factors that induce consumers and clients to engage in online shopping and interactions from the comfort of their homes. Leveraging these platforms, firms successfully offer their customers exceptional product varieties, ease of return, and exciting discount offers, elevating their brand image and user satisfaction. Moreover, as essential tools guaranteeing operational excellence, e-commerce platforms are helping businesses optimize their sales performance, providing them with a solid online presence and streamlined purchase processes. With crucial consumer behavior insights, these tools empower companies to fine-tune their product offerings,marketing pursuits, POS techniques, and other strategies. Therefore, investing in the best e-commerce tools and implementing a well-thought-out internet commerce strategy have become imperative for companies to thrive in the digital marketplace and address the shifting consumer demands. 2. Prominent Trends in E-commerce Platform Development Emerging e-commerce platform development trends are optimizing business processes to ensure the best customer experiences. Here’s a glimpse at the prominent trends gaining momentum among e-commerce businesses: Preference for Personalization With the effective implementation of advanced AI technologies and data analytics for marketing enhancement, e-commerce platforms today are affording businesses impressive customization abilities, including personalized product offerings and marketing messages, which secure greater customer satisfaction. The Surge in Mobile Commerce Mobile commerce has become another notable trend in e-commerce platform development, accounting for a considerable part of retail e-commerce sales. Likewise, many e-commerce websites are establishing dedicated mobile apps to offer an easy shopping experience to users across different devices, elevating conversions and brand image. Subscription-based Offerings Subscription services have become more influential in the digital business arena, for they foster customer loyalty toward a brand and ensure long-term relationships with them. Providing consumers with repeated services or product deliveries, these offerings secure a steady revenue stream and help companies engage in sound financial planning due to income predictability. APIs for an Omnipresent Business The present era of e-commerce is especially marked by API-led omnichannel integrations, which facilitate easy data exchange and communication between systems. By simplifying order management, enabling personalized experiences, and unifying data access, APIs help businesses offer seamless shopping experiences to customers across digital touchpoints. Augmentation of Shopping Experiences with AR and VR Today, businesses are more inclined to explore AR and VR technologies because of their ability to provide immersive shopping experiences. From enhancing customer engagement to limiting cart abandonments, such technologies have, therefore, emerged as essential stimulants of sales and revenue growth. Scaling with Headless Commerce Often called the future of digital commerce, headless technology has become a favorite among e-commerce businesses. As the technology provides greater flexibility and scaling, enterprises are increasingly integrating with headless setups, benefitting from limitless personalization and advanced tools. The Growth of Voice and Social Commerce Voice commerce helps businesses offer hands-free shopping experiences to their customers, elevating checkout processes and decreasing cart abandonment. Likewise, social commerce is gaining traction, owing to the employment of social media platforms as search engines. E-commerce platforms, therefore, leverage this impact and drive sales by creating shoppable posts and allowing in-app purchases. Promotion of Sustainable Practices With ‘sustainability’ as the catchphrase, e-commerce companies are endeavoring to highlight their sustainable practices by offering eco-friendly products, contributing to carbon footprint reduction, and providing information regarding sourcing and production processes. 3. Top E-commerce Tools Driving Operational Efficiency and Growth Leading e-commerce marketing tools offer robust technical support to online businesses, helping firms augment productivity and carve a niche in the digital marketplace. Here’s a list of the top e-commerce tools that companies leverage to outshine their competitors: 3.1 FastSpring An ingenious tool for managing subscriptions, payments, and global sales taxes, FastSpring is a comprehensive payment and subscription platform catering specifically to software, SaaS, and online content providers. With its impeccable features, the tool facilitates easy global expansion for companies, helping them handle tax collection in different jurisdictions, streamline functions, and provide excellent purchasing experiences to customers. The notable features of the tool enabling effective e-commerce internationalization include: International Payments: FastSpring ensures exceptional revenue potential and unmatched transaction acceptance rates globally for companies. The tool allows smooth receipt of global payments, entailing single-time purchases, recurring payments, and SaaS subscriptions. Easy Subscription Management: By streamlining subscription management processes, FastSpring further empowers businesses to customize their plans with upgrades, downgrades, trial periods, etc. It augments customer satisfaction through features like pause subscriptions and billing intervals. Matchless Checkout Experiences: Another prominent aspect of the advanced tool is its ability to drive conversions and enhance revenue at the POS through remarkable checkout experiences. Accordingly, by simplifying checkout processes, the tool ensures minimized cart abandonments and promotes customer loyalty. Simplified Tax Compliance: FastSpring’s tax management feature secures complete tax compliance across jurisdictions. This relieves businesses of the burden of handling intricate tax requirements, enabling them to focus on core e-commerce operations. Comprehensive Dashboards for Data Analysis: The innovative tool further offers businesses easy-to-understand analytics dashboards for quick evaluation of subscription and revenue data, helping them leverage crucial customer insights and make well-informed decisions to enhance efficiency. B2B Order Handling: With FastSpring, B2B businesses can simplify their order management processes by combining payment and subscription features with orders. The tool further streamlines billing operations and decreases system complexities. 3.2 X-Cart X-Cart is an enterprise e-commerce platform that helps businesses with their scaling endeavors, securing long-term success and high ROI. It offers API-backed solutions to businesses, allowing them to benefit from featured integrations and customizable design options. It further ensures data-driven growth for companies using robust marketing tools and analytics. Why X-Cart remains a perfect choice for businesses to optimize their operations includes its exceptional features, such as: E-commerce Hosting and Development: X-Cart ensures platforms’ agility and reliability by employing super quick solid-state drives (SSD) for speedy page loading. The tool significantly entails features like a dedicated IP address, regular data backups, PCI-compliant hosting, etc. It offers tailored platform development solutions to businesses, including automated platform updates and maintenance of thoroughly tested online stores. Store Handling and Personalization Services: X-Cart further provides impressive support services to businesses, covering different aspects of customization and store management, such as software installation, log analysis, etc. It also facilitates easy personalization through Template Editor and Template Tweaker options. SEO Benefits: The far-reaching tool improves search rankings and website traffic. Through practical content evaluation, customer analysis, and server optimizations, it promises businesses elevated visibility and drives organic growth. Round-the-Clock Technical Assistance: Significantly, the tool renders timely support at every stage of businesses’ e-commerce journey. The prompt assistance allows companies to address challenges effectively, increasing efficiency and minimizing downtime. 3.3 Emporix Offering compelling features for B2B, B2C, and D2C companies, Emporix offers an innovative commerce orchestration platform that helps businesses elevate their operations, enhance customer experiences, and make real-time modifications based on relevant data insights. With API-first design and cloud-native architecture, the tool notably induces considerable progress for businesses. The key attributes of the forward-thinking e-commerce tool include: Advanced B2B Capabilities: Through its composable architecture, Emporix effectively meets the challenging demands of the B2B world, offering solutions such as catalog management and personalized pricing. The tool further streamlines the quotation management processes and simplifies invoicing with its Purchase Orders feature. Unified Multi-Channel Experience: With Emporix, businesses can leverage a multi-site platform to sell across diverse channels, administer all their online websites from a centralized location, and ensure separated customer data and configurations. Companies can also establish a single master product catalog while handling diverse offerings based on brand, customers, location, and availability. Composable Solutions for B2B Wholesalers and Distributors: Catering to the diverse needs of the wholesale and distribution industry, Emporix offers ultra-modern solutions to companies for handling large-quantity transactions. Accordingly, the tool boasts excellent features like advanced quoting, pricing, and discount capabilities. It further automates processes and allows easy scalability. Success Enabler for Technology-driven Start-ups: With its API-first strategy, the tool helps technology start-ups expedite their software development processes, manage their proprietary IP, and enhance the value of their offerings. 3.4 Elastic Path As a game-changing headless solution, Elastic Path can easily integrate with businesses’ ERP systems as middleware. The platform boasts an API-based design, which renders considerable agility to companies in meeting present-day e-commerce challenges. Essentially, it operates without fixed templates and provides tailorable e-commerce solutions to firms, helping them gain from advanced commerce features and composable architecture. The remarkable properties of Elastic Path include: Greater Autonomy to Merchandisers: Elastic Path transforms traditional product and catalog management, allowing merchandisers to create various product setups without relying on the IT department and quickly catering to changing customer preferences. Superlative Commerce Capabilities: The robust tool boasts excellent commerce capabilities, which companies can leverage to offer consistent pricing, manage product offerings, enable smooth checkouts, and provide unique shopping experiences. Subscriptions Management Solution: With Elastic Path’s API-first subscriptions management feature, companies effectively streamline subscription-based services and extend uniform payment experiences across various geographies, establishing steady revenue streams and elevating customer trust. Ease of Payment: Elastic Path optimizes payment processes and ensures the delivery of consistent payment experiences across various locations and brands, resulting in enhanced sales and customer satisfaction. 3.5 Kibo Commerce Kibo Commerce affords exceptional software solutions to companies, helping them streamline core processes like customer handling, search functions, and inventory management. Using superlative composable technology, the promising tool ensures flexible deployment, decreased fulfillment times, elevated order value, and increased conversion rates. The revolutionary tool, Kibo Commerce, comes with many significant features, such as: Order Management and Dispatch: Kibo Commerce helps businesses coordinate and direct orders effectively, ensuring speedy fulfillment and decreased turnaround times. It optimizes delivery routes and inventory distribution, augmenting operational efficiency and promptly meeting customer demands. Easy Inventory Tracking: Another crucial feature of Kibo Commerce is real-time inventory visibility, which allows companies to check their inventory levels across multiple channels and make well-informed decisions regarding marketing and purchasing strategies. The attribute also benefits POS systems, reflecting current stock levels and ensuring satisfying shopping experiences. Multi-channel Pricing and Promotions: By employing the comprehensive tool, businesses can maintain consistency in promotional and pricing activities across varied sales channels, driving growth and ensuring an exceptional brand image. Catalog and Subscriptions Handling: Kibo Commerce allows businesses to effortlessly manage product attributes, catalogs, and categories, structuring and modifying their product offerings according to market demands. It also streamlines subscription management processes, ensuring prompt fulfillment of recurring orders. Unified Checkouts: The ingenious tool facilitates the integration of cart and checkout processes across various digital touchpoints. The unified feature helps businesses maintain substantial consistencies and limit card abandonments, securing frictionless shopping and high customer loyalty. Intuitive Search Functionality: By proffering user-friendly search capabilities, Kibo Commerce significantly enhances customers’ navigation experience, promoting engagement and making it easy to find products, information, and services. 3.6 Cleverbridge The next-generation e-commerce tool, Cleverbridge, enhances customer lifetime value (CLV) through compelling commerce solutions, empowering businesses to earn considerable financial gains. The tool guarantees frictionless transactions, boasting an impressive uptime and presenting businesses with effective solutions for finance automation, subscription management, global payments, etc. The most prominent components of Cleverbridge include: Subscription APIs Promising Speed to Market: With Cleverbridge, businesses can get their services and products to the market faster by employing innovative subscription APIs and documentation. Businesses can easily integrate subscription options into their offerings, simplifying development endeavors and speeding up time to market. Integrated Payment Solution: Supporting multiple payment options and currencies, Cleverbridge ensures secure financial transactions, fraud protection, adherence to industrial standards, and effortless global expansion. The tool further accommodates various payment preferences, boosting user delight and conversion rates. CLV Growth Engine: Inducing high customer retention, Cleverbridge’s CLV growth engine leverages AI-powered processes to help customer teams ensure high audience engagement. The tool achieves this by automatically reaching customers, effectively upselling, and renewing subscriptions. Wide-ranging E-commerce Solutions: From transaction automation to renewal simplification, Cleverbridge helps companies optimize buying processes by managing administrative tasks, compliance measures, retention marketing, and partner management. This feature lets businesses focus on critical operations, enhancing sales functions and driving higher profits. 3.7 Vendasta Catering to independent software vendors, marketing agencies, and media companies, Vendasta is a comprehensive e-commerce tool that allows reselling and rebranding online services to local business clients. Leveraging this leading-edge tool, companies can widen their service offerings, foster client relationships, and ensure profitable growth. Some of the chief aspects of the forward-thinking tool comprise: Easy Scalability: With Vendasta, users can easily automate repetitive tasks and optimize business operations. These merits allow them to manage a more significant number of projects and clients, ensuring sustained success in the long run. Enhanced Product Offerings and Secure Transactions: The exceptional tool allows users to widen their catalogs by combining their products with premium market solutions. Furthermore, it leverages encrypted billing and payment processes to ensure safe transactions, gaining customer confidence. Task and Project Management: With in-house fulfillment teams, Vendasta allows businesses to offload time-extensive tasks and focus on key operations. Its white-labeled communication feature further promotes easy interaction between clients and fulfillment teams, inducing successful project execution. Its impressive project and task management tools empower companies to organize, track, and prioritize tasks, streamline workflows, and decrease turnaround times. Sales Intelligence: Businesses can benefit from crucial client insights by employing Vendasta, as the tool offers snapshot reports. These reports scan the web for complete operation data, permitting effective identification of growth potential, customization of sales pitches, and building client trust. Personalized Marketing: The remarkable tool further automates marketing tasks and processes to optimize users’ marketing endeavors, ensuring the delivery of tailored content and messages to the target audience. It also allows for the smooth execution of email campaigns, elevating client engagement, and driving operational success. 3.8 BetterCommerce BetterCommerce, a digital market tool, chiefly caters to retailers and D2C brands. It provides composable commerce solutions to users, offering high scalability and allowing them to adapt to shifting consumer demands quickly. With components like a PIM, CMS, order management system and engagement tools, it helps businesses secure excellent buyer journeys. Promising high efficiency, the advanced tool boasts the following features: Extraordinary E-commerce Capabilities: With BetterCommerce, companies can leverage a headless architecture to process transactions, manage product offerings, and deliver excellent shopping experiences to customers across multiple touchpoints. This effective selection of headless architecture helps businesses drive sales and yield financial benefits. Centralized Product Data: The tool entails a splendid product information management (PIM) system, which lets users handle and publish updated product information across multiple listings, ensuring uniformity and preciseness across channels. Agile Content Delivery: The tool uses a headless CMS and renders phenomenal flexibility in content delivery, allowing users to conveniently create, modify, and publish content across digital touchpoints. Performance Insights: BetterCommerce notably encourages sound decision-making by providing crucial insights into customer behavior, sales performance, and marketing efficiency. Such insights further optimize businesses’ strategies and drive profits. 3.9 CommentSold Harnessing the possibilities of video commerce, CommentSold is a pioneering e-commerce solution that boasts live selling technology and redefines customer shopping experiences. The tool offers users engaging virtual experiences and comprises prominent features like Shoppable Videos, Smart Meta Chat Automation, and AI-generated Videos, which enhance productivity, engagement, and profitability. The top attributes that make CommentSold a preferred choice for businesses include: Customized Solutions: With CommentSold, businesses can capitalize on tailored solutions to address present-day business challenges. These include advanced POS systems, marketing automation tools, and warehouse optimization. Live Selling Feature: CommentSold empowers sellers to make excellent sales pitches. It allows companies to interact with customers through live videos, demonstrate products, and answer customer queries, inducing higher customer engagement and product purchases. Advanced POS System: The forward-looking tool comes with the latest POS system, which manages in-store and online sales through an integrated platform, enabling smooth checkout experiences. Inventory Control: Providing an all-inclusive inventory management system, CommentSold automates tasks such as dropshipping and wholesaling and allows businesses to focus on their strengths for augmented efficiency. 3.10 Virto Commerce A pioneering tool, Virto Commerce increases customer retention by providing superlative marketplace solutions to businesses backed by training, consulting, and assistance services. This budget-friendly tool helps companies with their expansion pursuits, rendering solutions, such as Virto Commerce Cloud, Virto Marketplace, etc., and securing high effectiveness. The principal attributes of Virto Commerce entail the following: Support for Decoupled Commerce: Offering a modular architecture and support for headless commerce via API, Virto Commerce allows companies to easily customize different components without impacting the system’s core functionality. It facilitates the management of various channels within the same e-commerce ecosystem. Capacity for Limitless Catalogs: The tool affords infinite catalogs containing myriad products. It allows companies to store product data in physical and online synchronized listings, securing tailored category structures and avoiding data duplication. Customized Offers and Diverse Currency Support: With Virto Commerce, vendors can assess and control their offers, implementing personalized pricing per quantity, discounts, and sales terms. The tool significantly supports diverse currencies, helping businesses scale their operations without hassle. Comprehensive Order Management: Virto Commerce’s Orders feature lets firms simplify their order processing tasks, providing them with complete oversight and notifications for quick order management. 4. In a Nutshell The importance of e-commerce platforms in today's business world can hardly be overstated. From facilitating expansion to helping companies tweak their strategies, leading e-commerce platforms allow unparalleled growth and ROI enhancement. Notably, businesses employ top e-commerce tools, benefitting from unmatched customer experiences and high operational efficiency. Furthermore, with emerging trends like mobile commerce, subscription-based services, voice-enabled shopping, and social commerce, the future of e-commerce holds substantial potential. These trends will transform the way customers buy products and promise further advancements in the sector. In particular, innovations like drone delivery and live shopping technology continue to gain traction, offering even more exciting opportunities to businesses, letting consumers make purchases from anywhere in the world, and driving boosted revenues for e-commerce companies.

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Ecommerce Merchandising

How does Technology help in Business Growth?

Article | March 18, 2024

For every business leader, growth is the key goal. No matter what the size of the business one leads, their strategies revolve around the overall growth of the company. However, the main challenge that they had to face is to gain the lead most cost-effectively and feasibly. Nowadays, businesses are utilizing technology to integrate, automate or redesign their process operations. It has helped them in acquiring streamlined processes, minimal cost, and enhanced production. But how technology can help in strategizing for business growth? Here, the digital transformation of the business is the force driving success and growth. So let’s understand what is needed to gain exceptional results. Cloud Computing & Business Cloud computing has been around for a long time now. It can not only increase efficiency but also offers better security and fast process operation. To make it highly effective and enjoy its full benefits, it’s important to take help from an experienced team. Also, businesses can choose from the wide range of cloud service providers available in the market according to the requirements. Applications Honestly, the number of smartphone users has increased in recent years. So to make the product and services reachable to a larger range of customers, organizations need to hire developers and develop web or mobile apps that are responsive and user friendly. It is the best way for gaining success in any business. Social Media Social media like Instagram, Facebook, Linked In, Twitter, etc. have changed the way people interact with each other and brands. It makes the social media platform a gold mine for businesses. All that an enterprise needs to do is create a business profile and start targeting the potential customers while connecting and engaging with them. It helps in increasing attracting, offering, and sharing products or services with the audience. Big Data Analytics The last and most important factor in any business growth is data. The growth strategy of a business should be supported by relevant and valid data. To use data effectively, business leaders need to learn the way to collect data around the internet and analyze it for achieving valuable insights. With the right data in the pocket, companies can easily adapt powerful strategies, approaches, and plans instantly to give an unbeatable boost to their business. Conclusion Undoubtedly, technology gives a high potential for strategizing foremost business plans. But, the entire process of digitizing business will take time. However, by listening to the customer and identifying the right tools, businesses can enjoy digital value. All that organizations need to do is keep themselves updated with new technology tools and trends that can highly impact the business growth.

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POS Solutions, Ecommerce Merchandising

Harnessing Retail POS Power: Boosting Sales and Streamlining Ops

Article | June 7, 2024

Explore the transformative impact of retail POS systems on sales and operations, harnessing the power of cutting-edge technology and POS data analysis for accelerated growth. Contents 1. Empowering Retail Decisions: Transformative POS Solutions 2. Leveraging POS Analytics for Business Growth 3. Key Players in POS Industry 3.1 eHopper 3.2 Emperium POS 3.3 ETP Group 3.4 COMBASE USA 3.5 Evosus 3.6 Total Merchant Services 3.7 EPOS Now 3.8 H&L POS 3.9 Smartpay New Zealand 3.10 CitiXsys - iVend Retail 4. POS Compliance and Security: Addressing PCI DSS Requirements 1 Empowering Retail Decisions: Transformative POS Solutions The advent of sophisticated POS systems marks a departure from traditional operational approaches, inviting retail executives to explore the potential of data-driven decision-making and contactless payments. By harnessing real-time insights into consumer behavior, inventory levels, and sales patterns, businesses can fine-tune their strategies to meet market demands. According to a report by GlobeNewswire, Market.us forecasted that the global Point of Sale software market will escalate from $21.1 billion in 2023 to $74.7 billion by 2032, marking a CAGR of 15.1% from 2022 to 2032, driven by the increasing adoption of cloud-based systems, mobile POS solutions, and innovative payment technologies. The dynamic capability of POS solutions not only boosts sales, but also enhances operational efficiency, enabling a seamless integration of online and offline retail experiences. POS technologies optimize inventory management and sales strategies, and also offer personalized shopping experiences to customers. AI algorithms analyze vast amounts of data to predict consumer behavior, tailor recommendations, and automate stock replenishment, ensuring businesses stay ahead of market demands. In an era when customer experience is vital, the ability to tailor services and recommendations based on precise data analytics is invaluable. Personalization fosters loyalty and propels sales growth, establishing a direct link between technology adoption and revenue generation. Biometric authentication technology, including fingerprint and facial recognition, has enhanced the security and efficiency of POS transactions. This advancement ensures a seamless and secure checkout process, fostering trust and convenience for customers. Another critical advantage of modern POS systems is their role in streamlining inventory management. The real-time tracking features minimize the risks of stockouts and overstocking, thereby optimizing inventory levels and reducing operational costs. Such efficiency ensures product availability and also contributes to a more sustainable model by minimizing waste for any business owner. In the context of financial management, POS systems offer robust reporting tools that provide executive teams with a clear overview of their financial health. The ability to access comprehensive reports on sales, expenses, and profit margins supports informed financial planning and strategy development. This level of financial visibility is essential for sustaining growth and navigating the complexities of retail operations. The integration of retail POS systems with other business tools further amplifies their value. Seamless connectivity with CRM platforms, ecommerce merchandising solutions, and inventory management systems creates a unified operational ecosystem. This integration facilitates a cohesive approach to retail management, enhancing efficiency across all levels of the organization. 2 Leveraging POS Analytics for Business Growth Point of Sale systems collect data from customer payments—ranging from inventory status to consumer habits—providing a wealth of information that, when analyzed effectively, can unlock new avenues for enhancing sales, streamlining operations, and improving customer satisfaction. As per the Commerce Trends 2023 report by shopifyplus, customers return 20-30% of online purchases, compared to only 8–10% of in-store purchases. With such growing risks and fierce competition in both online and offline marketspaces, embracing POS data analysis can help businesses transform their retail operations in multiple ways. Key Applications of POS Data Analysis 2.1 Inventory Management Predicting Demand: Through meticulous analysis of sales trends and seasonal fluctuations, retail POS data helps in forecasting demand with precision. This foresight enables optimal stock levels, ensuring readiness to meet consumer needs while avoiding the pitfalls of overstocking. Identifying Product Trends: Retail POS data analysis shines a light on sales performance, highlighting hot-selling items for strategic procurement. It also flags underperforming products, guiding promotional efforts or suggesting clearance to make room for more profitable items. Manage Multi-location Inventory: For businesses with multiple outlets, POS data provides insights into the distribution of stock across locations, facilitating efficient inventory allocation and inter-store transfers. 2.2 Enhancing Customer Experience Tailored Marketing Strategies: POS data reveals deep insights into customer preferences and buying patterns, enabling personalized marketing campaigns. By understanding the nuances of customer behavior, retailers can craft messages that resonate, enhancing engagement and loyalty. Optimized Product Assortment: Analyzing POS data helps retailers understand which products appeal to their customer base. This knowledge allows for the curation of an optimized product mix, improving the shopping experience and boosting sales. 2.3 Streamlining Operations for Peak Efficiency Operational Decision-Making: POS data analysis provides a foundation for informed operational decisions, from staffing levels to store layout optimization. By understanding sales patterns, retailers can allocate resources more effectively, enhancing overall efficiency. Supply Chain Optimization: Detailed insights into sales trends and inventory levels from POS data facilitate a more streamlined supply chain. Retailers can adjust ordering patterns and delivery schedules to match demand, reducing costs and improving product availability. 2.4 Driving Sales Dynamic Pricing Strategies: Leveraging POS data, retailers can implement dynamic pricing strategies, adjusting prices based on demand, competitor pricing, and inventory levels. This flexibility can lead to increased sales and margins. Promotion Effectiveness: By analyzing the impact of past promotions on sales and inventory, POS data extracted from the best POS system helps retailers design more effective promotional campaigns. Understanding which promotions resonate with customers enables a more strategic approach to sales events. 2.5 Advancing Retail Forecasting and Trend Analysis: Advanced POS data analysis techniques enable retailers to identify emerging trends and forecast future sales. This predictive capability allows for proactive adjustments to strategy, staying ahead of market shifts. Customer Loyalty Programs: Data from retail POS systems can be used to enhance customer loyalty programs, offering rewards that truly appeal to the customer base. By analyzing purchase history, retailers can tailor rewards, encouraging repeat business and fostering a strong connection with their customers. The ability to analyze and act on POS data can be a strategic imperative for retail executives. From inventory management to customer engagement, and operational efficiency to sales growth, the applications of POS data analysis are vast and varied. By harnessing this powerful tool, retailers can survive and thrive in the competitive retail landscape, delivering exceptional value to customers while achieving their business objectives through a POS solution that suits their business model. In this journey towards retail excellence, POS data analysis is not just an option but a necessity. It is the key to tapping into the full potential of retail operations, providing a clear path to enhanced performance and sustained growth. For retail executives, the message is clear: embrace POS data analysis and transform your retail operation into a data-driven powerhouse. 3 Key Players in POS Industry From cloud-based solutions that offer flexibility and scalability, to robust systems designed for the high demands of larger enterprises, the market is filled with POS software options tailored to meet the unique needs of every business. From simple payment processing solution to high-end POS solutions for sprawling enterprises in need of a comprehensive sales management system, the power of an effective POS system cannot be overstated. Our list of top POS system companies showcases the best the industry has to offer. Dive into our carefully curated selection to discover the providers at the forefront of POS technology, each bringing innovative features and reliable support to elevate business operations. 3.1 eHopper Specializing in POS systems, eHopper offers a holistic suite of services including necessary hardware, merchant services integration, and unwavering live support. Its dedication to empowering small businesses is evident through its comprehensive solutions designed to minimize operating costs and amplify profits. This relentless pursuit of excellence in service, support, and technology makes eHopper a trusted partner for small businesses striving for growth and efficiency. At the core of eHopper’s philosophy is the belief that small businesses deserve robust and intuitive management systems that are both affordable and effective. The company takes pride in its ability to deliver these systems, coupled with the hardware and merchant services integration that small businesses critically need. It's this combination of technology and support that enables eHopper to stand out in the crowded POS marketplace, providing a lifeline for small businesses seeking to thrive in competitive environments. The value proposition offered by eHopper extends beyond mere transactions. It encompasses a genuine partnership with small businesses, fostering an environment where operational challenges are met with innovative solutions. 3.2 Emperium POS Emperium POS, a product of E-Novations London Ltd, has solidified its position as a leading provider of retail and hospitality solutions since its inception in 2000. With its roots firmly planted in London, Emperium POS has expanded its reach across the UK, catering to a diverse clientele from large enterprises to small businesses. Renowned for its ability to manage stocks, staff, and enhance customer service, Emperium POS stands out as a top choice for businesses seeking comprehensive management solutions. Its commitment to generating profit for its clients underscores its role as an indispensable tool in today’s competitive retail and hospitality landscapes. The distinct advantage of Emperium POS lies in its versatility and adaptability to the needs of various businesses. As Emperium POS continues to evolve, its focus remains steadfast on empowering businesses with the tools necessary for success. By embracing innovation and prioritizing client satisfaction, Emperium POS exemplifies excellence in retail and hospitality management solutions. 3.3 ETP Group With its roots spread across 24 countries, ETP Group stands as a titan in the omnichannel retail software domain, catering to market leaders in the Asia Pacific, India, and the Middle East. ETP's comprehensive suite of solutions, including POS, CRM, and Supply Chain Management, underscores its capability to orchestrate seamless retail experiences across channels. The company's commitment to excellence is demonstrated through the successful execution of over 500 enterprise projects, impacting more than 35,000 stores for over 300 distinguished brands. ETP's unparalleled ability to deliver consistent, enterprise-grade solutions cements its status as a key player in the retail software industry. ETP Group's proposition is unique in its relentless focus on creating long-term strategic partnerships. This approach, coupled with an extensive solution portfolio that encompasses every facet of retail operations, from marketing campaigns to analytics, provides retailers with the tools necessary to navigate the complexities of the modern retail environment. 3.4 COMBASE USA COMBASE USA, the mastermind behind KORONA POS, champions a cutting-edge cloud solution that caters to the diverse needs of local and franchise operations worldwide. Its commitment to customization and a wide array of integrations enables COMBASE to serve a spectrum of clients, from retail to event management. With an attractive offering that includes no contracts, fees, or penalties, and a 60-day money-back guarantee, COMBASE makes it effortless for businesses to adopt its solutions. This approach, combined with over 20 years of experience in crafting innovative POS software, ensures that clients receive solutions that are effective and tailored to enhance business performance. KORONA POS stands as a testament to COMBASE's dedication to innovation and quality. The software's cloud-based nature ensures that businesses have access to real-time data and insights, allowing for informed decision-making and enhanced operational efficiency. COMBASE's commitment to their clients extends beyond software delivery; it provides a comprehensive support system, including a dedicated product specialist to guide businesses through the features and benefits of KORONA POS. With thousands of clients benefiting from its technology, COMBASE USA continues to drive innovation in the POS space, offering solutions that are not just solutions but catalysts for business growth and efficiency. 3.5 Evosus Since its inception in 2001, Evosus has been at the forefront of delivering comprehensive business solutions tailored for the retail and service sectors. With a focus on eliminating the reliance on paper-based systems, spreadsheets, and multiple applications, Evosus has revolutionized the way businesses operate. Its flagship offering, LOU, a cloud-based Enterprise Resource Planning (ERP) software, encompasses a wide range of functionalities including POS systems, service management, and inventory management. This all-in-one platform is designed to streamline operations, reduce complexities, and enable businesses to focus on growth and delivering exceptional services. Evosus distinguishes itself through its commitment to understanding the unique needs of the retail and service industries. By continuously innovating and adapting its offerings, Evosus ensures that businesses have access to the latest tools and technologies to stay competitive. The integration of various business processes into a single platform enhances efficiency and provides a seamless experience for both businesses and their customers. 3.6 Total Merchant Services Founded in 1996, Total Merchant Services has grown to be a guiding light for over 500,000 small-and-medium-sized businesses in navigating the complex world of credit and debit card payment processing. With a dedication to fostering business growth, Total Merchant Services offers a suite of payment processing tools designed to be both cost-effective and user-friendly. From complimentary credit card terminals to innovative storefront and mobile POS systems, the company strives to equip merchants with the technology they need to thrive in the digital age. Their commitment to providing merchants with exceptional transaction reporting, business management tools, and round-the-clock support epitomizes their mission to empower businesses to succeed. By offering free credit card terminals and a selection of POS systems that cater to various business needs, Total Merchant Services ensures that businesses of all sizes have access to the essential tools for payment processing. This approach democratizes the ability to process payments efficiently and encourages business growth by reducing overhead costs associated with payment processing. Furthermore, Total Merchant Services' dedication to providing unparalleled support to merchants underscores its role as a partner in success, rather than just a service provider. 3.7 EPOS Now With a foundation built on understanding the unique challenges faced by small businesses, Epos Now has evolved into a global leader in POS and payment systems, trusted by thousands of businesses worldwide. Its solutions are designed not just to facilitate transactions but to ignite growth and supercharge profits, making it an important partner in any business's journey towards success. The genesis of Epos Now is rooted in a real-world understanding of the hurdles businesses face with traditional till systems. Founded with the aim to revolutionize POS technologies, Epos Now has grown from a small initiative in Norwich, UK, to a global powerhouse. This growth is a reflection of their commitment to innovation and customer-centric solutions that resonate with businesses across the globe. By providing tools that effectively tailored to meet the unique needs of each business, Epos Now empowers businesses to overcome operational challenges and achieve their growth objectives. 3.8 H&L POS H&L POS has dedicated over three decades to mastering the art of providing fully integrated Hospitality POS systems that turn every transaction into a profitable opportunity. With a presence in every capital city in Australia, H&L offers unparalleled national coverage, ensuring that help is always at hand, regardless of where a hospitality venue is located. Its commitment to innovation and efficiency has made H&L the go-to choice for many multi-award-winning venues, who rely on their systems to increase profitability and streamline operations. The strength of H&L lies in its understanding of the hospitality industry's unique needs and challenges. By offering tools that address these challenges head-on, H&L enables venues to operate more efficiently and profitably. Its integrated system covers everything from transaction processing to inventory management, providing a comprehensive solution that enhances every aspect of hospitality management. H&L’s focus remains on helping clients achieve their business goals. 3.9 Smartpay New Zealand Smartpay Holdings Limited, trading as Smartpay, is the leading force in the EFTPOS provider landscape across Australia and New Zealand. Boasting over 25,000 merchants and approximately 35,000 EFTPOS terminals, Smartpay stands as the largest independent provider in the region. Smartpay's innovative approach challenges traditional payment spaces, offering bespoke payment solutions tailored to meet the unique needs of business owners, thereby redefining the standards of customer payment experiences. At the heart of Smartpay's vision is a commitment to being the preferred payments partner by enhancing customer experiences across all touchpoints. This vision is realized through the provision of secure and feature-rich EFTPOS terminals, designed to ensure that merchants can take payments anywhere, anytime, seamlessly. Smartpay's dedication to adding value extends beyond their customers to encompass their employees, investors, and the wider community, demonstrating a holistic approach to business operations and community engagement. 3.10 CitiXsys - iVend Retail iVend Retail by CitiXsys stands as a beacon of innovation in the retail management solutions space, delivering comprehensive cloud-based solutions that empower retailers worldwide. With a user base spanning over 90 countries, iVend Retail's SaaS platform is a testament to its global impact and the trust it has garnered from retailers seeking to enhance customer experiences across the shopper journey. The integration capabilities of iVend Retail, including seamless connections to Magento Commerce, Sage, Microsoft Dynamics, SAP Business One, and more, exemplify its versatility and commitment to facilitating retail excellence. By covering essential retail operations from point of sale to digital passes and analytics, iVend Retail ensures that retailers have access to a unified solution that addresses the entirety of the retail process. This comprehensive approach to retail management underscores CitiXsys's dedication to innovation and excellence in serving the retail industry. As iVend Retail continues to evolve, its focus on empowering retailers through technology solidifies its position as a leading solution provider in the retail sector. The platform's ability to adapt to the changing needs of retailers and its customers ensures that iVend Retail remains at the forefront of retail management solutions. 4 POS Compliance and Security: Addressing PCI DSS Requirements Central to the implementation of POS systems is the protection of business data, especially payment card data. By adhering to the Payment Card Industry Data Security Standard (PCI DSS) requirements, organizations can significantly reduce the risk of data breaches and fraud. The significance of PCI DSS compliance extends beyond merely fulfilling a regulatory mandate; it is a fundamental aspect of an organization's security framework, pivotal in fostering trust amongst consumers. PCI DSS applies to all entities involved in payment card processing, including merchants, processors, acquirers, issuers, and service providers. The PCI DSS encompasses 12 major requirements that establish a standardized approach for protecting cardholder data. PCI DSS outlines different levels of compliance based on the volume of transactions a company processes over a 12-month period. These levels dictate the rigor and frequency of assessments required to ensure that the company meets PCI DSS standards. As of Q1 2024, PCI DSS v4.0 is set to go into effect. This update introduces new requirements and modifies existing ones to address emerging threats and technologies in payment security. Organizations are encouraged to familiarize themselves with these changes well in advance to ensure seamless compliance. Achieving and maintaining compliance can be challenging, especially for small to medium-sized businesses, due to the complexities and costs involved. But by addressing the requirements, businesses can significantly reduce their risk of data breaches and enhance their security posture, ultimately protecting themselves and their customers from the financial and reputational damages associated with payment card fraud. Continuous innovation in POS technology, coupled with a steadfast commitment to compliance and security, will undoubtedly serve as the cornerstone for retail success. Retailers who leverage these tools will carve out a sustainable path toward growth and profitability. The choice of a POS system, therefore, transcends operational necessity, becoming a strategic decision that shapes the foundation of a retail business's success.

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POS Hardware

A COMPLETE GUIDE ON HOW TO USE A RECEIPT PRINTER

Article | December 29, 2021

When printing receipts or invoices, many accounting and point-of-sale programs enable the usage of common desktop printers. Receipt printers, on the other hand, typically have a smaller footprint and consume less ink and paper than ordinary printers. This equals more profit and savings for your company. Therefore, we will explain everything you need to know about how to use a receipt printer. What is a receipt printer? In the retail and restaurant industry, a receipt printer is a crucial part of a point of sale (POS) system. As stated in its name, they are used to print credit card slips and client receipts. In retail stores, a receipt printer is used after customers have made transactions. This system is also used in restaurants to print orders in the kitchen or at the bar.

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Spotlight

ExpertVoice

As the buying journey evolves, consumers are looking for advice on what to buy from someone they trust. More than 500 brands partner with ExpertVoice to scale credible product recommendations from 1,000,000+ verified experts. These experts - retail sales associates and industry professionals - join the ExpertVoice community to gain detailed knowledge and first-hand experiences with products so they can make authentic recommendations online and offline. These experts are sharing millions of recommendations every week; and consumers are listening.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

Read More

POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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Events