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How Small Retailers Can Keep Customers Coming Back, After the Holidays
DOUG BONDERUD | November 26, 2019
EMP is a leading broadcast and media services business based in London's Soho, delivering commercial, strategic and media management skills to broadcasters from around the world.
Article | March 22, 2020
Texas Attorney General Ken Paxton today issued a stern warning to retail suppliers, including those who supply grocery stores and pharmacies, that state law strictly prohibits price gouging in the wake of a declared disaster. Price gouging laws apply to any person or entity selling necessities at an exorbitant or excessive price after a disaster has been declared by the Governor or President. This prohibition includes those who supply retailers. Under the Texas Deceptive Trade Practices Act, any price-gougers may be required to reimburse consumers and may be held liable for civil penalties of up to $10,000 per violation with an additional penalty of up to $250,000 if the affected consumers are elderly.
Mistakes take place – this Realme Narzo 10, as an example, was not meant to be on the racks of a retail store for an additional week or two. But it is and also somebody also ran an AnTuTu standard on it forever procedure. This is the RMX2040, which introduced as the Realme 6i previously today in Myanmar – it appears that we’re taking a look at a situation of regional rebranding. The Narzo 10 specifications that Realme has actually formally revealed had actually currently stimulated reports that the Narzo 10 will certainly be a rebranded 6i while the Narzo 10 A will certainly be based upon the Realme C3 (three-way video camera. So, the MediaTek Helio G80 chipset need to come as not a surprise and also neither must its efficiency. The rates is fascinating, though.
Conditioned by ecommerce behemoths, consumers now have high expectations for online shopping and ecommerce fulfillment. They demand more than just easy product selection and ultra-fast or same-day delivery; they also want flexibility in both delivery location and delivery time, and real-time updates throughout the parcel’s journey. Smart retailers understand these rising customer demands, and therefore increasingly put the customer first – not the product – in order to build loyalty. Even one unsatisfactory experience can end an otherwise fruitful customer relationship. A recent study from BigCommerce indicates that some relationships end before they even get started. The study found 77% of online buyers abandon their purchase if the shipping cost and services are deemed unsatisfactory, and 87% will choose a retailer specifically because free shipping is offered.
Retailers are continuing to lay off and furlough workers due to the coronavirus uncertainty. Macy's announced this morning that the majority of employees for the Macy’s, Bloomingdales, and Bluemercury brands will go on furlough beginning this week. U.S. clothing rental firm Rent the Runway also said on Saturday it had laid off retail employees following temporary store closures amid the ongoing coronavirus outbreak. “Like many businesses affected by the COVID-19 pandemic, Rent the Runway has had to make some difficult decisions in the short term to thrive in the long term, which include temporary store closures and retail role eliminations,” a company spokeswoman said in an emailed statement to Reuters. Last week, Everlane laid off and furloughed more than 200 workers, including retail and those operating back-end functions, as it struggles to cope with the shutdown of its retail business over measures to reduce the spread of the coronavirus.
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