How retail's battle for consumer expectations is being fought outside retail

| September 25, 2019

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Anthony Capano, Managing Director International, Rakuten Marketing, explains how a wider circle of influence and non-traditional retailers are transforming consumer expectations.

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Onlineshoes.com

Established in 1996, OnlineShoes.com is the nation's first online shoe retailer. With a history that began decades ago in a family-owned corner shoe store, the company is committed to delivering exceptional value and service. OnlineShoes.com offers the latest high quality footwear for men, women and kids in over 240,000 shoe and apparel choices from over 200 name brands, as well as a wide selection of bags, athletic apparel and accessories. For work or play, from rugged to refined, there's something for everyone. Customers are entitled to a 110 percent price guarantee, 365-day return policy, plus free shipping and exchanges on most orders.

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WFH? Here’s how to manage your ecommerce order deliveries successfully

Article | April 6, 2020

The outbreak of the novel coronavirus has turned the whole world upside down. No one is sure about anything anymore. And that scares us. Luckily, the culture of remote working has been catching on. There are a gazillion tools that help you get rid of the snags of WFH. Regardless, managing your team as an ecommerce business owner remotely is no joke. Especially during a time when you cannot afford to lose business or customers. Here’s a cheat sheet to stay on top of your orders in the age of social distancing. Real-time shipment monitoring: The good news is that there is a greater push for shopping online. More and more customers are seeking comfort in the ease of ordering products online. In the US, there has been a surge in the ecommerce order volume for health and beauty products. The real challenge is staying on top of order fulfillment. You need a unified portal that tracks and monitors your packages in real-time.

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Retail Sales See Record-Breaking Drop, and More COVID-19 News

Article | April 15, 2020

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 response plans. Retail sales saw their biggest monthly drop on record during March 2020 as the COVID-19 pandemic forced many retailers to temporarily close across the nation, the National Retail Federation reported. However, grocery store sales climbed, as well as sales from other "essential" retailers, offsetting some of the decline.

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Top 6 Best Retail POS Systems For 2020

Article | April 16, 2020

A retail POS system is a system that includes customer display, barcode scanner, receipt printer, cash drawer, monitor, computer, and debit/credit card reader. POS systems offer the functionalities of CRM to interact with the customers or integration with an existing CRM system, sending of email & text messages, loyalty reward program, updating contact records, and functions for setting an appointment.

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How is coronavirus impacting the retail industry?

Article | March 19, 2020

Primark is one of the latest retailers to announce the temporary closure of some of its stores, in a bid to help stop the spread of coronavirus. It has closed outlets in Italy, France, Spain, and Austria (where 30% of its revenue is generated), while its UK and Northern Ireland stores at the time of publication at least remain (perhaps controversially) open. Primark is certainly not the only one to take this kind of action. Global retailers including Glossier, Nike, Urban Outfitters, and Patagonia have all indefinitely shut their stores, purely to help prevent further outbreak. In the majority of cases, employees are being paid for lost shifts. At the same time, retailers have also updated working policies to help ease the strain on staff. Starbucks, for example, has announced that it is implementing ‘catastrophe pay’ to US employees, meaning that it will now pay staff for up to 14 days if they have been diagnosed or in close contact with someone who has coronavirus.

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Spotlight

Onlineshoes.com

Established in 1996, OnlineShoes.com is the nation's first online shoe retailer. With a history that began decades ago in a family-owned corner shoe store, the company is committed to delivering exceptional value and service. OnlineShoes.com offers the latest high quality footwear for men, women and kids in over 240,000 shoe and apparel choices from over 200 name brands, as well as a wide selection of bags, athletic apparel and accessories. For work or play, from rugged to refined, there's something for everyone. Customers are entitled to a 110 percent price guarantee, 365-day return policy, plus free shipping and exchanges on most orders.

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