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How retailers are reacting to COVID-19 with a contactless limit increase

The spending limit for contactless card payments has increased from £30 to £45 this week in the UK, with the continuing Covid-19 coronavirus crisis accelerating a move that was already in the planning.

Learn about the benefits and implications of this increase in this expert guide.

Spotlight

One Inc

We understand how paramount the customer experience is to a carrier's success. That's why our mission is to help insurance companies thrive by providing cutting-edge technology which places customers at the center of every transaction. From premium payments to claims disbursement, we ensure a hassle-free experience for everyone involved.

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POS Retail

Future-Proofing Businesses: Key Emerging Cloud POS Trends to Watch

Article | June 7, 2022

Delve into key trends in cloud POS technologies and understand how these payment technology trends enhances customer experiences, transactional security, and improve enterprises positioning. Introduction The retail and hospitality industries have seen an exceptional transformation in recent years, driven by shifting consumer expectations and accelerated technological advancements, where the adoption of cloud Point of Sale (cloud POS) systems has emerged as one of the most transformative innovations. These advanced cloud-based solutions are revolutionizing the ways in which businesses manage sales, inventory, and consumer interactions. The adoption of cloud POS technology is no longer a choice but a strategic imperative for businesses, especially in the retail and hospitality sectors. The convergence of mobility, enhanced security, data-driven insights, sustainability, and omni-channel capabilities makes cloud POS systems an indispensable tool for success in a rapidly evolving business space. From Cash Registers to Cloud: The Future of POS Trends for Businesses In an era distinguished by technological advancement and rapidly changing consumer expectations, businesses across numerous industries must deliver a seamless customer experience to remain ahead of the curve. As cloud point of sale technology offers numerous advantages to businesses, such as increased flexibility, accessibility, security, integration capabilities, cost-effectiveness, and disaster recovery, the incorporation of these advanced payment solutions has become imperative. Cloud based POS solutions provide an undeniable competitive advantage, and businesses must not only install them but also maintain an acute awareness of the most significant trends in this space. Here are some critical emerging cloud POS trends to keep an eye on in order to future-proof the company: Inclination Towards Mobility and Tablet-Based Solutions As businesses increasingly employ tablet-basedcloud POSsystems, the conventional idea of static, fixed-point cash registers are becoming obsolete. These solutions enable sales staff to complete transactions and provide assistance to customers throughout the store, introducing a new level of adaptability and productivity. By embracing mobility and tablet-based POS solutions, businesses not only lower wait times and improve customer experience but also streamline their processes, allowing them to respond more effectively to the changing needs of the modern marketplace. With the adoption of this trend, businesses gain a competitive advantage by refining their operations and aligning themselves with the requirements of modern consumers who value both convenience and customization. Emphasis on POS Integration Capabilities With a growing emphasis on customer data, behavior analysis, and inventory data, the integrations between cloud based POS systems and mission-critical software applications, such as e-commerce platforms, inventory management, accounting, and customer relationship management (CRM) systems, are on the rise. This trend enables businesses to dismantle data centers and create a unified ecosystem in which information flows seamlessly between all operational aspects. By keeping apprised of these integration features, businesses can lower manual data entry, eliminate errors, and obtain a broad view of their data, enabling them to make more informed decisions and enhance their overall efficiency and productivity. With this, integration has emerged as an imperative strategy for businesses seeking to flourish in a market that is becoming increasingly competitive. Rise of Omni-Channel Commerce Modern consumers expect an effortless buying experience irrespective of whether they are interacting with a business online or in person.Cloud-based POSsystems are evolving to meet these demands by integrating with e-commerce platforms, enabling consistent pricing and promotions as well as offering real-time inventory visibility across all channels. This allows businesses to provide services such as ship-from-store, returns and exchanges across channels, and buy-online-pick-up-in-store (BOPIS), which offers customers a convenient and seamless shopping journey. The rise of omnichannel commerce is more than just a trend; it is an emerging need for organizations trying to remain competitive and create consistent, outstanding experiences across all touchpoints, eventually increasing consumer pleasure and loyalty. Surge in Data-Driven Insights and AI As the demand for better customer experience continues to grow, payment technologies such as cloudPOS systemsare no longer just used for transactional applications but are also used for robust data analysis and decision-making. Using the vast quantities of data generated by cloud POS software, businesses can now obtain valuable insights into sales trends, customer behavior, and inventory management. Furthermore, the integration of AI enhances these systems by predictive inventory forecasting, resulting in facilitating advanced analytics and creating personalized marketing campaigns. In an increasingly data-centric business environment, businesses are thus focusing on adopting this cloud POS trend to make data-driven decisions that optimize their operations, improve customer experiences, and maintain a competitive edge. Personalized In-store Shopping Experiences The trend toward personalized in-store purchasing experiences represents a fundamental change in how businesses interact with their customers. This trend is a response to consumers' changing expectations, who want more than just transactions and seek meaningful interaction. Cloud based POS solutions are at the forefront of this innovation, allowing businesses to access real-time customer profiles, purchase histories, and preferences. Leveraging this information, salespersons can deliver customized product suggestions, personalized promotions, and a level of service that resonates with each customer's specific wants and aspirations. This not only assists businesses to improve the in-store shopping experience but also fosters brand loyalty and encourages repeat business, positioning them for long-term success in a customer-centric world. Bottom Lines Cloud-based systems provide enterprises with the adaptability, security, and integration capabilities necessary to remain competitive and meet evolving consumer expectations. From improved safety and advanced analytics to omni-channel commerce and sustainable practices, thesefuture trendsprovide a road map for businesses seeking success in the digital age. By staying abreast of these key cloud POS trends, businesses can position themselves as agile, innovative, and customer-focused. This proactive strategy ensures that they are not only keeping up with change but actively influencing their future in a competitive market. As a result, the adoption of cloud POS technology is no longer a choice but a strategic imperative for businesses across various sectors. The convergence of mobility, enhanced security, data-driven insights, sustainability, and omni-channel capabilities makes cloud POS systems an indispensable tool for success in a rapidly evolving customer-centric space. By embracing these key trends, businesses can deliver exceptional customer experiences and drive growth in an increasingly competitive marketplace.

Read More
POS Retail

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | July 26, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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POS Retail

How SMEs can emulate the success of Amazon through ecommerce personalization

Article | July 8, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
POS Retail

A pivot to customer and supporting the shopping journeys

Article | June 7, 2022

Delve into key trends in cloud POS technologies and understand how these payment technology trends enhances customer experiences, transactional security, and improve enterprises positioning. Introduction The retail and hospitality industries have seen an exceptional transformation in recent years, driven by shifting consumer expectations and accelerated technological advancements, where the adoption of cloud Point of Sale (cloud POS) systems has emerged as one of the most transformative innovations. These advanced cloud-based solutions are revolutionizing the ways in which businesses manage sales, inventory, and consumer interactions. The adoption of cloud POS technology is no longer a choice but a strategic imperative for businesses, especially in the retail and hospitality sectors. The convergence of mobility, enhanced security, data-driven insights, sustainability, and omni-channel capabilities makes cloud POS systems an indispensable tool for success in a rapidly evolving business space. From Cash Registers to Cloud: The Future of POS Trends for Businesses In an era distinguished by technological advancement and rapidly changing consumer expectations, businesses across numerous industries must deliver a seamless customer experience to remain ahead of the curve. As cloud point of sale technology offers numerous advantages to businesses, such as increased flexibility, accessibility, security, integration capabilities, cost-effectiveness, and disaster recovery, the incorporation of these advanced payment solutions has become imperative. Cloud based POS solutions provide an undeniable competitive advantage, and businesses must not only install them but also maintain an acute awareness of the most significant trends in this space. Here are some critical emerging cloud POS trends to keep an eye on in order to future-proof the company: Inclination Towards Mobility and Tablet-Based Solutions As businesses increasingly employ tablet-basedcloud POSsystems, the conventional idea of static, fixed-point cash registers are becoming obsolete. These solutions enable sales staff to complete transactions and provide assistance to customers throughout the store, introducing a new level of adaptability and productivity. By embracing mobility and tablet-based POS solutions, businesses not only lower wait times and improve customer experience but also streamline their processes, allowing them to respond more effectively to the changing needs of the modern marketplace. With the adoption of this trend, businesses gain a competitive advantage by refining their operations and aligning themselves with the requirements of modern consumers who value both convenience and customization. Emphasis on POS Integration Capabilities With a growing emphasis on customer data, behavior analysis, and inventory data, the integrations between cloud based POS systems and mission-critical software applications, such as e-commerce platforms, inventory management, accounting, and customer relationship management (CRM) systems, are on the rise. This trend enables businesses to dismantle data centers and create a unified ecosystem in which information flows seamlessly between all operational aspects. By keeping apprised of these integration features, businesses can lower manual data entry, eliminate errors, and obtain a broad view of their data, enabling them to make more informed decisions and enhance their overall efficiency and productivity. With this, integration has emerged as an imperative strategy for businesses seeking to flourish in a market that is becoming increasingly competitive. Rise of Omni-Channel Commerce Modern consumers expect an effortless buying experience irrespective of whether they are interacting with a business online or in person.Cloud-based POSsystems are evolving to meet these demands by integrating with e-commerce platforms, enabling consistent pricing and promotions as well as offering real-time inventory visibility across all channels. This allows businesses to provide services such as ship-from-store, returns and exchanges across channels, and buy-online-pick-up-in-store (BOPIS), which offers customers a convenient and seamless shopping journey. The rise of omnichannel commerce is more than just a trend; it is an emerging need for organizations trying to remain competitive and create consistent, outstanding experiences across all touchpoints, eventually increasing consumer pleasure and loyalty. Surge in Data-Driven Insights and AI As the demand for better customer experience continues to grow, payment technologies such as cloudPOS systemsare no longer just used for transactional applications but are also used for robust data analysis and decision-making. Using the vast quantities of data generated by cloud POS software, businesses can now obtain valuable insights into sales trends, customer behavior, and inventory management. Furthermore, the integration of AI enhances these systems by predictive inventory forecasting, resulting in facilitating advanced analytics and creating personalized marketing campaigns. In an increasingly data-centric business environment, businesses are thus focusing on adopting this cloud POS trend to make data-driven decisions that optimize their operations, improve customer experiences, and maintain a competitive edge. Personalized In-store Shopping Experiences The trend toward personalized in-store purchasing experiences represents a fundamental change in how businesses interact with their customers. This trend is a response to consumers' changing expectations, who want more than just transactions and seek meaningful interaction. Cloud based POS solutions are at the forefront of this innovation, allowing businesses to access real-time customer profiles, purchase histories, and preferences. Leveraging this information, salespersons can deliver customized product suggestions, personalized promotions, and a level of service that resonates with each customer's specific wants and aspirations. This not only assists businesses to improve the in-store shopping experience but also fosters brand loyalty and encourages repeat business, positioning them for long-term success in a customer-centric world. Bottom Lines Cloud-based systems provide enterprises with the adaptability, security, and integration capabilities necessary to remain competitive and meet evolving consumer expectations. From improved safety and advanced analytics to omni-channel commerce and sustainable practices, thesefuture trendsprovide a road map for businesses seeking success in the digital age. By staying abreast of these key cloud POS trends, businesses can position themselves as agile, innovative, and customer-focused. This proactive strategy ensures that they are not only keeping up with change but actively influencing their future in a competitive market. As a result, the adoption of cloud POS technology is no longer a choice but a strategic imperative for businesses across various sectors. The convergence of mobility, enhanced security, data-driven insights, sustainability, and omni-channel capabilities makes cloud POS systems an indispensable tool for success in a rapidly evolving customer-centric space. By embracing these key trends, businesses can deliver exceptional customer experiences and drive growth in an increasingly competitive marketplace.

Read More
POS Retail

Artificial Intelligence: Making Retail POS Systems Smarter

Article | July 26, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
POS Retail

Retail Industry Forecast for 2022

Article | July 8, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
MORE ARTICLES

Spotlight

One Inc

We understand how paramount the customer experience is to a carrier's success. That's why our mission is to help insurance companies thrive by providing cutting-edge technology which places customers at the center of every transaction. From premium payments to claims disbursement, we ensure a hassle-free experience for everyone involved.

Related News

POS Solutions

New MeridianLink Mortgage Access Point-of-Sale Solution Provides Lenders With a Seamless Digital Mortgage Application Experience

Business Wire | October 17, 2023

MeridianLink, Inc., a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced its new point-of-sale (POS) solution for MeridianLink® Mortgage as part of the MeridianLink® One platform. MeridianLink® Mortgage Access meets borrowers’ demands for a more frictionless digital lending and account opening experience. The highly configurable POS solution for mortgage origination looks to assist financial institutions to slash their application and approval times for consumers. Additionally, the product further strengthens MeridianLink’s innovative SaaS-based mortgage loan origination system by seeking to enhance the borrower’s experience and significantly increase efficiencies. “In today’s economy, borrowers expect to be engaged in their financial experience, whether it’s checking their account balance, transferring money, or originating a mortgage,” said JP Kelly, SVP of Mortgage at MeridianLink. “Mortgage Access functions to make it easy for borrowers to buy or refinance their loans, reduce the friction in the mortgage experience, and decrease turnaround times. In doing so, these efforts will create a smoother process for consumers.” The Mortgage Access launch comes at a time when American consumers expect an increased level of support from their financial institutions. A recent study conducted by MeridianLink discovered that one third of Americans (31%) feel less confident in their ability to afford a home compared to five years ago, and 41% of respondents believed their financial institution did not provide them with sufficient mortgage lending support. The launch of Mortgage Access adds to MeridianLink Mortgage, the Company’s mortgage loan origination system (LOS) with a natively built product and pricing engine and automated underwriting. Other features of the LOS include the capability for financial institutions to customize user interfaces and automate workflows, manage electronic document packages, and access hundreds of partner integrations. The Mortgage Access product completes MeridianLink’s mortgage lending platform, delivering an end-to-end digital mortgage experience. Mortgage Access is the latest offering in a series of investments MeridianLink has made to further grow and improve its product offerings related to mortgage lending. In late 2022, MeridianLink acquired OpenClose™, an award-winning provider of residential mortgage software, to offer omnichannel mortgage solutions and leading POS capabilities that improve efficiency while reducing costs and time to close. In March 2023, both MeridianLink and OpenClose received a HousingWire Tech100 Mortgage Award in recognition of their best-in-class mortgage lending products. ABOUT MERIDIANLINK MeridianLink® powers digital lending and account opening for financial institutions and provides data verification solutions for consumer reporting agencies. MeridianLink’s scalable, cloud-based platforms help customers build deeper relationships with consumers through data-driven, personalized experiences across the entire lending life cycle. MeridianLink enables customers to accelerate revenue growth, reduce risk, and exceed consumer expectations through seamless digital experiences. Its partner marketplace supports hundreds of integrations for tailored innovation. For more than 20 years, MeridianLink has prioritized the democratization of lending for consumers, businesses, and communities.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

Read More

POS Retail

PDI Technologies Powers Evolution of the Convenience Ecosystem as It Brings Point of Sale to North America

PR Newswire | September 26, 2023

PDI Technologies, a global leader delivering powerful solutions and insights that serve as the backbone of the convenience retail and petroleum wholesale ecosystem, today announced new solutions and programs to connect operations and address critical industry challenges. These expanded offerings further the PDI mission of "Connecting Convenience" across all parts of the ecosystem, backed by 40 years of industry leadership. "The convenience industry is in the midst of rapid transformation, and our customers are seeking innovative solutions to help navigate these changes," said Linnea Geiss, Chief Operating Officer, PDI. "PDI is committed to fostering continuous progress by investing in integrated solutions designed to drive greater business value and growth for our customers." Among the new solutions announced is PDI Point of Sale (POS). PDI offers a market-tested solution internationally and now will begin offering POS to customers in North America. Designed for its versatility in both retail fuel and convenience, the all-in-one software platform provides POS, self-checkout, and foodservice capabilities. Pilot programs are in development, with wider U.S. availability planned for 2024. "As consumer preferences change and the convenience industry embraces more options to accelerate transformation, we're excited to be at the forefront of supporting customers in scaling their markets across the globe," said Brad McGuinness, SVP, Point of Sale Solutions, PDI. "Our cloud-centric POS solution can work with existing hardware, which means retailers can modernize their systems without having to make additional investments in their physical devices." PDI POS will be demonstrated at PDI Booth #B3419 at NACS Show 2023, being held October 3-6 at the Georgia World Congress Center in Atlanta, where PDI is headquartered. Visit PDI online ahead of the event to view special NACS Show offers and schedule a meeting or demonstration. Other new offerings and programs include: PDI Firewall as a Service – Small Branch:Now available for smaller distributed businesses. Easily and conveniently increase network security with this cost-effective solution, supported 24/7/365 by PDI network and security experts. PDI Retail Site Management Subscription:From foodservice to lottery and more, PDI Retail Site Management helps c-stores efficiently scale and grow by automating manual processes and increasing access to data. The solution is now available in a subscription model. PDI Sustainability Partner Packages:Four new subscription-based packages that scale with various features to help businesses meet their sustainability goals and address changing consumer preferences. NewPDI Enterprise programs for operational efficiency:PDI now connects its customers with effective task compliance tools from Jolt to improve daily employee processes like foodservice, cleaning, shift changes, and more. Also newly offered will be the reliable full-service B2B Accounts Payable (AP) payments solution from REPAY, which enables PDI customers to reduce costs and improve employee productivity. About PDI Technologies With 40 years of industry leadership, PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make informed decisions, and engage faster with their customers. From large-scale ERP and logistics operations to loyalty programs and cybersecurity, we're simplifying the industry supply chain for whatever comes next. Today, we serve over 200,000 locations worldwide with solutions like the Fuel Rewards® program and GasBuddy®, two popular brands representing more than 20 million active users.

Read More

POS Solutions

New MeridianLink Mortgage Access Point-of-Sale Solution Provides Lenders With a Seamless Digital Mortgage Application Experience

Business Wire | October 17, 2023

MeridianLink, Inc., a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced its new point-of-sale (POS) solution for MeridianLink® Mortgage as part of the MeridianLink® One platform. MeridianLink® Mortgage Access meets borrowers’ demands for a more frictionless digital lending and account opening experience. The highly configurable POS solution for mortgage origination looks to assist financial institutions to slash their application and approval times for consumers. Additionally, the product further strengthens MeridianLink’s innovative SaaS-based mortgage loan origination system by seeking to enhance the borrower’s experience and significantly increase efficiencies. “In today’s economy, borrowers expect to be engaged in their financial experience, whether it’s checking their account balance, transferring money, or originating a mortgage,” said JP Kelly, SVP of Mortgage at MeridianLink. “Mortgage Access functions to make it easy for borrowers to buy or refinance their loans, reduce the friction in the mortgage experience, and decrease turnaround times. In doing so, these efforts will create a smoother process for consumers.” The Mortgage Access launch comes at a time when American consumers expect an increased level of support from their financial institutions. A recent study conducted by MeridianLink discovered that one third of Americans (31%) feel less confident in their ability to afford a home compared to five years ago, and 41% of respondents believed their financial institution did not provide them with sufficient mortgage lending support. The launch of Mortgage Access adds to MeridianLink Mortgage, the Company’s mortgage loan origination system (LOS) with a natively built product and pricing engine and automated underwriting. Other features of the LOS include the capability for financial institutions to customize user interfaces and automate workflows, manage electronic document packages, and access hundreds of partner integrations. The Mortgage Access product completes MeridianLink’s mortgage lending platform, delivering an end-to-end digital mortgage experience. Mortgage Access is the latest offering in a series of investments MeridianLink has made to further grow and improve its product offerings related to mortgage lending. In late 2022, MeridianLink acquired OpenClose™, an award-winning provider of residential mortgage software, to offer omnichannel mortgage solutions and leading POS capabilities that improve efficiency while reducing costs and time to close. In March 2023, both MeridianLink and OpenClose received a HousingWire Tech100 Mortgage Award in recognition of their best-in-class mortgage lending products. ABOUT MERIDIANLINK MeridianLink® powers digital lending and account opening for financial institutions and provides data verification solutions for consumer reporting agencies. MeridianLink’s scalable, cloud-based platforms help customers build deeper relationships with consumers through data-driven, personalized experiences across the entire lending life cycle. MeridianLink enables customers to accelerate revenue growth, reduce risk, and exceed consumer expectations through seamless digital experiences. Its partner marketplace supports hundreds of integrations for tailored innovation. For more than 20 years, MeridianLink has prioritized the democratization of lending for consumers, businesses, and communities.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

Read More

POS Retail

PDI Technologies Powers Evolution of the Convenience Ecosystem as It Brings Point of Sale to North America

PR Newswire | September 26, 2023

PDI Technologies, a global leader delivering powerful solutions and insights that serve as the backbone of the convenience retail and petroleum wholesale ecosystem, today announced new solutions and programs to connect operations and address critical industry challenges. These expanded offerings further the PDI mission of "Connecting Convenience" across all parts of the ecosystem, backed by 40 years of industry leadership. "The convenience industry is in the midst of rapid transformation, and our customers are seeking innovative solutions to help navigate these changes," said Linnea Geiss, Chief Operating Officer, PDI. "PDI is committed to fostering continuous progress by investing in integrated solutions designed to drive greater business value and growth for our customers." Among the new solutions announced is PDI Point of Sale (POS). PDI offers a market-tested solution internationally and now will begin offering POS to customers in North America. Designed for its versatility in both retail fuel and convenience, the all-in-one software platform provides POS, self-checkout, and foodservice capabilities. Pilot programs are in development, with wider U.S. availability planned for 2024. "As consumer preferences change and the convenience industry embraces more options to accelerate transformation, we're excited to be at the forefront of supporting customers in scaling their markets across the globe," said Brad McGuinness, SVP, Point of Sale Solutions, PDI. "Our cloud-centric POS solution can work with existing hardware, which means retailers can modernize their systems without having to make additional investments in their physical devices." PDI POS will be demonstrated at PDI Booth #B3419 at NACS Show 2023, being held October 3-6 at the Georgia World Congress Center in Atlanta, where PDI is headquartered. Visit PDI online ahead of the event to view special NACS Show offers and schedule a meeting or demonstration. Other new offerings and programs include: PDI Firewall as a Service – Small Branch:Now available for smaller distributed businesses. Easily and conveniently increase network security with this cost-effective solution, supported 24/7/365 by PDI network and security experts. PDI Retail Site Management Subscription:From foodservice to lottery and more, PDI Retail Site Management helps c-stores efficiently scale and grow by automating manual processes and increasing access to data. The solution is now available in a subscription model. PDI Sustainability Partner Packages:Four new subscription-based packages that scale with various features to help businesses meet their sustainability goals and address changing consumer preferences. NewPDI Enterprise programs for operational efficiency:PDI now connects its customers with effective task compliance tools from Jolt to improve daily employee processes like foodservice, cleaning, shift changes, and more. Also newly offered will be the reliable full-service B2B Accounts Payable (AP) payments solution from REPAY, which enables PDI customers to reduce costs and improve employee productivity. About PDI Technologies With 40 years of industry leadership, PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make informed decisions, and engage faster with their customers. From large-scale ERP and logistics operations to loyalty programs and cybersecurity, we're simplifying the industry supply chain for whatever comes next. Today, we serve over 200,000 locations worldwide with solutions like the Fuel Rewards® program and GasBuddy®, two popular brands representing more than 20 million active users.

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