How Retail Meets Shopper Expectations With Digital

| June 5, 2017

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Customers have emphatically redefined shopping around themselves. They want more convenience and they demand a more simplified, convenience and personalized experience when ordering and receiving products. The problem: Retailers think they are already delivering it.Cognizant commissioned two studies conducted by Forrester Consulting in which Forrester surveyed thousands of shoppers and hundreds of large retailers around the world. The findings show a significant disconnect between what shoppers value and retailers provide.

Spotlight

The Container Store

Founded in 1978 and based in Coppell, Texas, The Container Store is the nation’s original and leading retailer of storage and organization products, offering more than 10,000 innovative and multifunctional solutions designed to simplify customers’ lives, save space and, ultimately, save time. The Container Store has locations from coast to coast that each average 25,000 square feet and a thriving online business.

OTHER ARTICLES

Which Retail Store Is Better: Amazon or Walmart

Article | March 1, 2020

Walmart has long been the number one retailer across all of the United States, but with the age of online shopping coming into full swing, Amazon has slowly been creeping up on the brick-and-mortar giant and, according to Forbes, is set to surpass Walmart in sales in the next few years. The two stores offer similar services an all around shopping experience that has everything from food to clothes to beauty products to household items to consumers in totally different ways. There are a number of things to consider before you decide which of these retail mega stores you want to make your next purchase from, and it goes beyond just a preference for shopping online vs. in-person. How easy the products are to get, the number of product options, and, most importantly, the price point, are all definitely important to take note of. So let’s dive in!

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what impact will it have on convenience stores?

Article | March 1, 2020

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NETWORK WITH INDUSTRY LEADERS

Article | March 1, 2020

Thank you to all of our sponsors and partners! Our MPC20 conference is going virtual to keep you safe, but the content is more valuable than ever. As the world battles COVID-19, we turn our eyes toward mobility, risk mitigation, and virtual workplaces. Digital commerce is literally keeping most businesses in business. By registering now, you are guaranteeing your opportunity to hear from experts from many of the world’s largest brands including U.S. Bank, Zelle, Aliaswire, Pinterest, PAID, Heartland, Intel and IBM.

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Retail supply chains will be held liable for price gouging

Article | March 1, 2020

Texas Attorney General Ken Paxton today issued a stern warning to retail suppliers, including those who supply grocery stores and pharmacies, that state law strictly prohibits price gouging in the wake of a declared disaster. Price gouging laws apply to any person or entity selling necessities at an exorbitant or excessive price after a disaster has been declared by the Governor or President. This prohibition includes those who supply retailers. Under the Texas Deceptive Trade Practices Act, any price-gougers may be required to reimburse consumers and may be held liable for civil penalties of up to $10,000 per violation with an additional penalty of up to $250,000 if the affected consumers are elderly.

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Spotlight

The Container Store

Founded in 1978 and based in Coppell, Texas, The Container Store is the nation’s original and leading retailer of storage and organization products, offering more than 10,000 innovative and multifunctional solutions designed to simplify customers’ lives, save space and, ultimately, save time. The Container Store has locations from coast to coast that each average 25,000 square feet and a thriving online business.

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