How retail kiosks can help retailers simplify the busy holiday season

MELISSA TALLY | December 17, 2018

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Beginning in the wee hours of the morning on November 23, millions of shoppers hit the stores to kick off the 2018 holiday shopping season  spending an estimated $23 billion dollars in the process. Now that the holiday season is here, many would say that we're entering the "most wonderful time of the year," however, it's also the busiest time of the year, especially for those who work in or frequently visit retail stores. Just how busy will retailers be this holiday season? According to a recent Forbes article, Black Friday sales were nearly 10 percent higher than last year. Similarly, if all remains constant, overall holiday shopping spend is also expected to be greater than last year, with 6 percent anticipated growth.

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Debenhams is currently embarking on a business wide transformation via our Debenhams Redesigned strategy. We are focused on putting our customers at the heart of everything we do, investing heavily in analytics, to further understand our shoppers, to allow us to deliver a 'confidence boosting, sociable and fun'​ experience.

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