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How point of sale systems are changing, and how to get in front of this trend

May 26, 2021 | 72 views

While Point of Sale (POS) systems are essential for day-to-day retailers, the way that businesses use and integrate these into their business process is shifting dramatically.

Modern POS systems are becoming integrated with the cloud, allowing companies to manage inventory and more instantly.

But is this the right way to do things? How can your company truly maximize the value you see from these tools?

Read on to learn about the future of POS systems, and make sure you’re innovating to stay ahead of the competition.

Spotlight

Retail Entertainment Design

Retail Entertainment Design (R•E•D) is a boutique in-store design firm that creates professionally curated soundtracks and video experiences for the world's top brands. A passion for design, client care and collaboration show up in everything we do.

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POS SOLUTIONS

Why Businesses Should Switch to Cloud-based POS System

Article | June 30, 2022

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

Read More
POS SOLUTIONS

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | July 12, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
POS SOLUTIONS

How SMEs can emulate the success of Amazon through ecommerce personalization

Article | June 14, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
POS SOLUTIONS

Inclination Towards Cloud and mPOS Solutions to Create Tailwind for Evolution

Article | June 30, 2022

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

Read More
POS SOLUTIONS

8 POS Software Trends for 2022: New Forecasts and What's Next 2

Article | July 12, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
POS SOLUTIONS

Retail Business: 4 Roles of a POS System

Article | June 14, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
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Spotlight

Retail Entertainment Design

Retail Entertainment Design (R•E•D) is a boutique in-store design firm that creates professionally curated soundtracks and video experiences for the world's top brands. A passion for design, client care and collaboration show up in everything we do.

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Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

PRnewswire | March 29, 2023

Givex Corp.announced today the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries. Chatter's conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction. "We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers," said Mo Chaar, Chief Commercial Officer of Givex. "Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service." Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers' needs "At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience," said William Folsom, Director Customer Success Operations at Chatter by Stingray. "Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive." With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs, GivexPay and more. For more information, please visit www.givex.com. About Givex Givex Corp. provides merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands across the globe, comprising approximately 122,000+ active locations across more than 100 countries.

Read More

CLOUD BASED POS

Bouclair Selects PredictSpring Modern POS for its Omni-Channel Expertise in the Home Furnishings Vertical

Businesswire | May 30, 2023

PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that Bouclair, the home furnishings and décor brand known across Canada, has completed the integration of PredictSpring’s modern POS into all of its retail locations. PredictSpring’s modern POS platform provides a seamless customer and store associate experience for Bouclair’s customers across all channels. “For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President & CEO of Bouclair. “As part of that, we knew it was important to innovate and modernize our POS platform in order to connect the instore and online experiences for both our store associates and customers. PredictSpring was able to develop and bring to market a powerful POS solution in a matter of months, and we’re excited that it has been successfully integrated into all of our locations in Canada.” PredictSpring’s modern POS, designed specifically for the home furnishings industry, will provide Bouclair with the ability to offer its customers the following enhancements: • Full POS and mPOS – PredictSpring Modern POS is deployed both as a fixed POS with cash drawer and printer as well as an mPOS device running on an iPhone or iPad. • Clienteling – Customer 360. • Omni-channel Commerce - Support for endless aisle, buy online return in-store (BORIS), buy online pickup in-store (BOPIS), and buy online fulfill in-store (BOFIS). • Inventory Management – Support for real-time inventory visibility across all channels, inventory receiving, cycle counting, store transfers, and inventory adjustments. “We’re excited to be working with a brand that values the customer experience so deeply,” said Nitin Mangtani, Founder and CEO of PredictSpring. “As shoppers of home furnishings really value the in-store experience, it was important to develop a modern POS solution that provided benefits to Bouclair customers in store but kept them engaged with the brand when shopping online. As a global company, we were also able to provide a solution that supports both English and French in order to meet Canadian regulatory requirements. We’re excited to be able to play a role in the growth and evolution of such a respected brand. The features in PredictSpring’s modern POS designed specifically for the home furnishings industry provide brands and retailers with several notable benefits, including speeding up the path to purchase by offering cashless and counterless checkout, providing a complete 360-degree view of the customer allowing for more personalized interactions with customers, and seamlessly bridging the online and in-store experience. PredictSpring Modern POS is available in 25 countries including US, UK, Canada, Australia, South Korea and has achieved fiscal compliance for POS software in European countries including France, Austria, Italy, Portugal, Germany, and in Mexico. About PredictSpring PredictSpring is the leading omni-channel commerce platform in the retail POS market. PredictSpring Modern POS provides a seamless in-store experience for brands with support for full POS, mPOS, cash management, clienteling, endless aisle, inventory management and curbside pickup.PredictSpring Modern POS connects the online and in-store customer journey and enables brands to engage with customers by offering fast and seamless omni-channel journeys. PredictSpring Content Management System (CMS), the leading no-coding commerce platform, enables retailers to create highly customized on-brand experiences along with in-store promotions and loyalty integrations. About Bouclair Based in Montreal, Bouclair is a lifestyle brand with a unique offering of in-house designed home fashion décor and furniture. Our 900+ employees are all committed to deliver on our promise to inspire our customers thanks to beautiful product, exceptional shopping experiences and aspirational environments in our 54 stores across Canada and online

Read More

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Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

Read More

POS SOLUTIONS

Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

PRnewswire | March 29, 2023

Givex Corp.announced today the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries. Chatter's conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction. "We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers," said Mo Chaar, Chief Commercial Officer of Givex. "Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service." Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers' needs "At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience," said William Folsom, Director Customer Success Operations at Chatter by Stingray. "Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive." With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs, GivexPay and more. For more information, please visit www.givex.com. About Givex Givex Corp. provides merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands across the globe, comprising approximately 122,000+ active locations across more than 100 countries.

Read More

CLOUD BASED POS

Bouclair Selects PredictSpring Modern POS for its Omni-Channel Expertise in the Home Furnishings Vertical

Businesswire | May 30, 2023

PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that Bouclair, the home furnishings and décor brand known across Canada, has completed the integration of PredictSpring’s modern POS into all of its retail locations. PredictSpring’s modern POS platform provides a seamless customer and store associate experience for Bouclair’s customers across all channels. “For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President & CEO of Bouclair. “As part of that, we knew it was important to innovate and modernize our POS platform in order to connect the instore and online experiences for both our store associates and customers. PredictSpring was able to develop and bring to market a powerful POS solution in a matter of months, and we’re excited that it has been successfully integrated into all of our locations in Canada.” PredictSpring’s modern POS, designed specifically for the home furnishings industry, will provide Bouclair with the ability to offer its customers the following enhancements: • Full POS and mPOS – PredictSpring Modern POS is deployed both as a fixed POS with cash drawer and printer as well as an mPOS device running on an iPhone or iPad. • Clienteling – Customer 360. • Omni-channel Commerce - Support for endless aisle, buy online return in-store (BORIS), buy online pickup in-store (BOPIS), and buy online fulfill in-store (BOFIS). • Inventory Management – Support for real-time inventory visibility across all channels, inventory receiving, cycle counting, store transfers, and inventory adjustments. “We’re excited to be working with a brand that values the customer experience so deeply,” said Nitin Mangtani, Founder and CEO of PredictSpring. “As shoppers of home furnishings really value the in-store experience, it was important to develop a modern POS solution that provided benefits to Bouclair customers in store but kept them engaged with the brand when shopping online. As a global company, we were also able to provide a solution that supports both English and French in order to meet Canadian regulatory requirements. We’re excited to be able to play a role in the growth and evolution of such a respected brand. The features in PredictSpring’s modern POS designed specifically for the home furnishings industry provide brands and retailers with several notable benefits, including speeding up the path to purchase by offering cashless and counterless checkout, providing a complete 360-degree view of the customer allowing for more personalized interactions with customers, and seamlessly bridging the online and in-store experience. PredictSpring Modern POS is available in 25 countries including US, UK, Canada, Australia, South Korea and has achieved fiscal compliance for POS software in European countries including France, Austria, Italy, Portugal, Germany, and in Mexico. About PredictSpring PredictSpring is the leading omni-channel commerce platform in the retail POS market. PredictSpring Modern POS provides a seamless in-store experience for brands with support for full POS, mPOS, cash management, clienteling, endless aisle, inventory management and curbside pickup.PredictSpring Modern POS connects the online and in-store customer journey and enables brands to engage with customers by offering fast and seamless omni-channel journeys. PredictSpring Content Management System (CMS), the leading no-coding commerce platform, enables retailers to create highly customized on-brand experiences along with in-store promotions and loyalty integrations. About Bouclair Based in Montreal, Bouclair is a lifestyle brand with a unique offering of in-house designed home fashion décor and furniture. Our 900+ employees are all committed to deliver on our promise to inspire our customers thanks to beautiful product, exceptional shopping experiences and aspirational environments in our 54 stores across Canada and online

Read More

POS RETAIL

Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

Read More

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