How intelligent automation is driving retail of tomorrow

VIVEK KUMAR | November 20, 2019

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The evolution of Intelligent Automation has paved the way for industries to accelerate their business processes much faster than ever. And in the retail sector, retailers are rapidly becoming involved in this tech as it has the ability to alter the customers’ shopping experience more impactfully. In a global study by IBM and NRF, around 40 percent of retail and consumer product companies currently are leveraging intelligent automation, while the number is expected to reach 80 percent by 2021. Today, retail customers expect an instinctive, seamless and error-free experience while interacting with a brand. Thus, intelligent automation brings efficiency to the complete retail product life-cycle. It transforms it into a faster, cost-efficient, error-free, regulatory compliant and secure process with high accessibility and traceability.

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Jumia Nigeria

Jumia is Nigeria's #1 shopping destination for the widest range of lifestyle products and services. Jumia was founded in 2012 with a strong belief that internet can improve people’s lives by helping them overcome the challenges they face every day in terms of poor infrastructures, limited choice, limited information, expensive products and services. Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by global investors, namely; MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

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