How hourly workers are changing the retail customer experience

DEREK JONES | July 20, 2018

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To deliver great customer experiences to consumers, employers must pay attention to hourly workers' needs. Looking ahead and adapting workplace policies that align with shifting dynamics of the workforce means paying attention to workers' top concerns, including health benefits, vacation time and bonuses. Being able to balancing benefits with business sense is no easy task. To help stay ahead of the curve, here are several ways employers can work toward cultivating loyal workers to best serve customers. Compliance used to be a big issue for larger businesses and corporations. Traditionally, a chief compliance officer (CCO) focuses on creating compliance plans for laws, regulations and internal processes. But more and more smaller organizations are creating an administrative role as part of the c-suite that is responsible for navigating the increasingly complex regulatory environment. As the future progresses, a CCO will become pivotal in safeguarding a business's bottom line.

Spotlight

Fast Shop S/A

The Fast Shop network began operating in 1986 as an authorized Yamaha dealer. A few years later, in 1991, the company took new guidelines and started the logistics operation for the delivery of home appliances to the members of the large consortium administrators. Speed ​​and good service were the main focus in this stage, which made the Fast Shop board understand that it was ready to enter the retail market.

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Spotlight

Fast Shop S/A

The Fast Shop network began operating in 1986 as an authorized Yamaha dealer. A few years later, in 1991, the company took new guidelines and started the logistics operation for the delivery of home appliances to the members of the large consortium administrators. Speed ​​and good service were the main focus in this stage, which made the Fast Shop board understand that it was ready to enter the retail market.

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