How delivery is changing brick-and-mortar retail

We’ve been talking about omnichannel now for the past couple of years. As today’s consumer has more ways to connect and shop, and brands have more channels to sell and promote their products, the line between digital and physical retail are blurred. The meshing of online and offline retail is introducing more creative fulfillment options. One such fulfillment option is ship from store. OC&C Strategy Consultants predicted U.K.’s home delivery and BOPIS (buy-online-pickup-in-store) market to double over the next decade. By 2025, they estimate home deliveries to make up 30% of all retail sales. A global brand that’s jumping on this trend of this idea is Starbucks. They partnered with ecommerce giant Alibaba to create Starbucks Delivery Kitchens. Since grocery stores around the world are using mobile apps to provide delivery services to their shoppers, is delivery the new retail norm?

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Taj Rummy Network (TRN)

The Taj Rummy Network (TRN) has rapidly grown to be one of the largest B2B rummy providers in the country, operating all across India with the only exception of Assam and Odisha. Envisioned and developed in India, this network includes more than five of the strongest brands and operators dominating the e-gaming industry.

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POS Solutions

Diversify Your 3PL Warehouse for Ecommerce

Article | March 18, 2024

In today’s changing landscape for third-party logistics warehouses, the ability to evolve is more important than ever. One of the best ways to meet this challenge is to shift from traditional B2B fulfillment to ecommerce workflows. With more than 2 billion digital buyers worldwide, and the total global retail ecommerce sales estimated to reach $4.13 trillion this year, warehouses looking to adapt will be able to continue to help their customers meet the growing demands of online buyers. In this webinar, you will learn the best practices used by 3PLs looking to make the move to ecommerce or how to enhance their ecommerce operations.

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POS Retail

Streamlining Product Catalogs: Best PIM Software Unveiled

Article | May 10, 2024

Explore the best PIM software solutions for operational excellence. Understand how efficient product content management elevates ecommerce experiences and drives businesses forward. Contents 1 Mastering Product Data Complexity 2 Elite PIM Software Arsenal 2.1 inriver 2.2 Feedonomics 2.3 Salsify 2.4 Stibo STEP 2.5 Pimberly 2.6 Dynamicweb eCommerce Suite 2.7 Creative Force 2.8 censhare 2.9 Brandquad 2.10 Netcore Unbxd PIM 3 Envisioning the Future of PIM Strategy 1 Mastering Product Data Complexity In the digital age, where ecommerce and online presence are pivotal for business success, managing product information efficiently is more important than ever. The need for robust Product Information Management (PIM) software has become imperative as companies grapple with an ever-increasing volume of product data and a growing number of sales channels. PIM software offers a unified solution to manage product data, streamline catalog management, improve customer experience, and ultimately drive sales. At the heart of PIM lies its ability to centralize product information, providing a single source of truth that feeds into all retail and digital marketing channels. This centralized approach not only enhances operational efficiency but also ensures consistency in product information, which is crucial for maintaining brand integrity across diverse platforms. By leveraging the best PIM software, businesses can rapidly adapt to market changes, update product listings in real-time, and deliver accurate product information to customers, thereby reducing return rates and increasing customer satisfaction. The implementation of the right PIM software is a game-changer for businesses aiming to refine their product management workflows. Optimal PIM systems are designed to address the multifaceted nature of product data management, offering features that consolidate disparate information into a unified repository. This consolidation maintains data accuracy, a core component that directly influences customer trust and business credibility. Moreover, PIM software automates the process of data collection and dissemination. Automation reduces the manual labor associated with data management, allowing businesses to focus on strategic initiatives that drive growth and competitiveness. By streamlining data processes, PIM tools not only facilitate operational efficiency but also empower businesses to respond swiftly to market changes and customer needs. Fundamentally, mastering product data complexity through PIM software is not just about managing information but about transforming how businesses interact with their data. It's about creating a robust framework that supports scalability, enhances customer experience, and promotes brand consistency across all digital touchpoints. 2 Elite PIM Software Arsenal For decision-makers, identifying the best PIM software is crucial for optimizing product catalog management. Here's an overview of an elite PIM software arsenal, offering insights into each tool's capabilities and benefits: 2.1 Inriver Inriver PIM is a formidable tool tailored to the demands of omnichannel commerce professionals. It enables frictionless buying experiences by providing complete and consistent product data, including sustainability information. It goes beyond the initial sale, enhancing personalized digital experiences, building buyer loyalty, and ensuring compliance and traceability. The key features of Inriver PIM can be encapsulated as follows: 2.1.1 Centralized Product Information Management Unified Data Hub: Acts as the definitive point of reference for all product information, guaranteeing uniformity throughout various sales outlets. Multilingual Support: Facilitates product information management in multiple languages, expanding global reach. 2.1.2 Enhanced Omnichannel Experience Frictionless Buyer Journeys: Delivers seamless and cohesive buying experiences across all channels, from online to in-store. Customer Engagement: Enhances personalized digital experiences, fostering loyalty and repeat business. 2.1.3 Data Quality and Compliance Comprehensive Data Integrity: Maintains high-quality, accurate product data, including sustainability details, to meet regulatory standards. Traceability and Compliance: Ensures products meet industry and market-specific compliance requirements. 2.1.4 Streamlined Operations and Analytics Efficiency in Syndication: Automates the distribution of product information to various channels, streamlining operations. Actionable Insights: Leverages analytics to improve business productivity and market responsiveness. 2.1.5 Flexibility and Accessibility User-Friendly Interface: Offers an intuitive platform that is accessible to users of varying technical skill levels. Customizable Workflows: Adapts to business processes with flexible, configurable workflows to meet unique needs. 2.2 Feedonomics Feedonomics combines cutting-edge technology with expert service to optimize and manage product feeds across multiple e-commerce channels and marketplaces. It addresses the complexities of online product listing and advertising, helping users enhance visibility, improve efficiency, and boost sales. 2.2.1 Comprehensive Feed Optimization Dynamic Data Transformation: Automates the customization of product data to meet the unique requirements of each marketplace and advertising platform. Advanced Rule Engine: Allows for the creation of sophisticated rules to dynamically optimize titles, descriptions, and other product attributes for better search visibility and conversion. 2.2.2 Full-Service Management Expert Feed Management: A dedicated team of feed specialists provides hands-on support for feed optimization, error handling, and strategic advice. 24/7 Monitoring and Support: Ensures continuous operation with proactive monitoring and immediate resolution of issues, backed by round-the-clock expert assistance. 2.2.3 Multichannel Integration Global Marketplace Reach: Seamlessly lists products on over 1000+ global marketplaces and advertising channels, including Google Shopping, Amazon, Facebook, and more. Seamless Platform Integration: Offers robust integrations with major ecommerce platforms and ERPs, facilitating smooth data synchronization and management. 2.2.4 Performance Analytics and Insights Actionable Analytics: Delivers insights into feed performance, highlighting opportunities for optimization and growth. ROI Tracking: Measures the impact of feed optimizations on sales and advertising ROI, enabling data-driven decision-making. 2.2.5 Customized Solutions Personalized Setup and Optimization: Tailors feed management strategies to meet specific business needs and goals, enhancing product visibility and sales potential. Data Governance and Compliance: Ensures product data meets channel-specific requirements and adheres to data quality standards. 2.3 Salsify Salsify's PXM Platform has revolutionized product presentation in the digital domain. By amalgamating product content management with an extensive commerce ecosystem, it assures that brands deliver top-tier shopping experiences everywhere online. Its PXM platform centralizes product content and automates critical processes. Thus, it ensures the best possible product experiences at every selling destination. 2.3.1 Comprehensive Product Content Management Unified Product Information: Centralizes data to create a single source of truth for all product information, ensuring consistency across platforms. Digital Asset Management: Integrates and organizes digital assets like images and videos with product listings, enhancing the visual appeal of product presentations. 2.3.2 Expansive Commerce Ecosystem Integration Seamless Channel Syndication: Connects with a vast network of retail, marketplace, and ecommerce platforms to facilitate effortless product listing and updates. Dynamic Data Syndication: Automatically adapts product information to meet the unique requirements of each sales channel, improving listing accuracy and compliance. 2.3.3 Automation and Efficiency Workflow Automation: Streamlines operations with automated workflows for product information management, reducing manual efforts and enhancing productivity. Optimization Tools: Features AI-driven recommendations for content improvements, helping brands maximize product visibility and conversion rates. 2.3.4 Collaboration and Compliance Cross-Functional Collaboration: Facilitates collaboration between teams, ensuring that all stakeholders contribute to and access up-to-date product information. Compliance and Quality Checks: Automates compliance checks and quality control, ensuring product listings meet channel-specific requirements and brand standards. 2.3.5 Global Reach with Local Precision Multi-Lingual Support: Offers capabilities to manage and publish product content in multiple languages, supporting global brands in localizing their digital presence. Cultural Adaptation: Customizes product experiences to reflect local tastes and preferences, enhancing consumer engagement in diverse markets. 2.4 Stibo Systems Stibo STEP is a comprehensive Master Data Management (MDM) platform by Stibo Systems designed to empower organizations with the ability to manage, centralize, and share their operational data effective It is engineered to support businesses in enhancing customer experiences, driving growth, and facilitating digital transformation through superior data management. 2.4.1 Centralized Data Management Consolidates Master Data: The consolidation is done across domains such as products, customers, suppliers, and assets into a single, authoritative system. It ensures consistency, accuracy, and accessibility of critical business information. Data Quality and Governance: Implements robust data governance policies to maintain data quality and compliance. Flexible Data Modeling: Offers flexible data modeling capabilities that adapt to business-specific requirements. Supports multidomain master data management, allowing businesses to manage multiple data domains (for example, product, customer, supplier) within a single platform. 2.4.2 Integration and Syndication Seamless Integration: It seamlessly integrates with existing business systems (ERP, CRM, ecommerce platforms) through robust APIs and connectors. Also, it facilitates the syndication of consistent and accurate data across internal and external channels, marketplaces, and digital touchpoints. Scalability and Performance: Engineered to scale with business growth, capable of handling large volumes of data across global operations. High-performance architecture ensures swift data processing and responsiveness. 2.4.3 Analytics and Reporting Insightful Tools: Includes analytics and reporting tools to derive actionable insights from master data. Helps organizations make informed decisions based on accurate and up-to-date data. Proven Success: Features include data validation, cleansing, and deduplication to ensure the integrity of master data. 2.5 Pimberly Pimberly is a cloud-based product information management system that effortlessly bridges suppliers and distributors. It facilitates a seamless flow of accurate and engaging product information, propelling businesses towards digital excellence. Pimberly is a game-changer for online presence enrichment. 2.5.1 Centralized Data Management Unified Product Repository: Consolidates all product data into a single, accessible cloud platform, simplifying management and distribution. Automated Data Synchronization: Ensures real-time updates and consistency across all sales channels, eliminating data silos. 2.5.2 Speed to Market Rapid Product Launches: Accelerates the process of bringing new products to market with streamlined workflows and automated data handling. Global Market Readiness: Supports international expansion with multilingual and multicurrency data capabilities, making global commerce effortless. 2.5.3 Enhanced Online Experiences Rich Product Descriptions: Enables the creation of detailed and compelling product narratives that capture consumer interest. High-Quality Data Assurance: Focuses on maintaining the integrity and accuracy of product information, boosting consumer trust and conversion rates. 2.5.4 User-Friendly Interface Intuitive Design: Offers a straightforward, easy-to-navigate dashboard that reduces training time and increases productivity. Accessibility and Flexibility: Cloud-based nature allows for access from anywhere, providing flexibility to teams and facilitating remote collaboration. 2.5.5 Customer Engagement and Satisfaction Seamless Omnichannel Presence: Delivers consistent product experiences across all customer touchpoints, from online marketplaces to social media platforms. Data-Driven Insights: Empowers businesseswith actionable analytics to refine product strategies and enhance customer interactions. 2.6 Dynamicweb eCommerce Suite Dynamicweb's eCommerce Suite offers a holistic online business platform, blending PIM, CMS, and e-commerce functionalities. Its integration prowess with CRM and ERP systems, backed by a robust partner network, empowers brands to forge lasting customer relationships and drive growth. Here’s a breakdown of its core functionalities and benefits: 2.6.1 Unified Platform Cloud-Based Solution: Utilizes the latest in cloud technology to provide a scalable, secure, and accessible platform for businesses of all sizes. MACH Architecture: Built on modern principles, including Microservices, API-first, Cloud-native, and Headless, ensuring flexibility and speed. 2.6.2 Advanced Integration Capabilities Open Integration Framework: Simplifies the integration process with CRM and ERP systems, notably with MS Dynamics suite, enhancing operational efficiency and data consistency. Supports Digital Business Processes: Facilitates various digital business operations, allowing for a unified approach to e-commerce, marketing, and sales. 2.6.3 Versatile Digital Marketing Tools Robust E-commerce Solutions: Offers comprehensive ecommerce capabilities, from product management to checkout optimization, tailored for B2B and B2C markets. Integrates advanced digital marketing features to engage customers across multiple channels. Dynamic Content Management: Provides powerful CMS features for creating and managing digital content with ease, enhancing the user experience. 2.6.4 Enhanced Customer Experiences Operational Efficiency: Streamlines business operations through integration and automation, reducing manual effort and errors. Delivers personalized customer journeys across all digital touchpoints. Revenue Growth: Supports businesses in their growth objectives by enhancing online visibility, customer engagement, and sales conversions. 2.7 Creative Force Creative Force is tailored to the high-volume demands of eCommerce content production. With a suite of automation tools and integrations, it streamlines the creation of top-notch eCommerce and editorial content, making it a go-to for leading brands seeking operational excellence in content management. Creative Force is trusted by global brands as it provides visibility and control over creative operations. Some of its key benefits are mentioned below: 2.7.1 Advanced Sample Management Tracking Production: Offers sophisticated tools for managing physical product samples through every stage of content production. Automated task assignments and progress tracking minimize bottlenecks. Status Updates: Barcode and RFID tracking for easy sample location and status updates. Integrated check-in and checkout processes to monitor sample movement. 2.7.2 eCommerce Content Production Efficient Planning: Streamlines the entire content production process from planning to publishing, ensuring timely and efficient project completion. Real-Time Updates: Centralized scheduling and tracking of all content production activities. Real-time updates and notifications to keep all team members aligned. 2.7.3 Workflow Automation Customizable Workflow Templates: Templates can match specific project requirements. Employs intelligent automation to optimize workflow efficiency and reduce manual intervention. Collaborative Tools: Shared workspaces and communication tools to foster a collaborative environment. Role-based access control to ensure secure and relevant data sharing. 2.7.4 Cloud-Based DAM Central repository: Provides a robust (DAM) system for organizing, storing, and retrieving digital assets. Central repository for all digital content assets, including images, videos, and documents. Advanced search capabilities and metadata tagging for quick asset retrieval. Software Integrations: Offers integration with industry-standard software and systems to enhance productivity and connectivity. Plug-and-play integration with eCommerce platforms, ERP systems, and creative software. API support for custom integrations to fit unique business needs. 2.8 censhare censhare unites DAM, PIM, and CMS into an omnichannel content management powerhouse. It enables precise audience targeting across diverse channels and geographies, bolstering business growth. Favored by industry heavyweights, censhare adapts to workflows, enhancing operational efficiency. This advanced solution empowers businesses to deliver precisely targeted messages to diverse audiences across a wide range of channels, languages, and regions. 2.8.1 Integrated Platform Cohesive System: Combines DAM, PIM, and CMS into a singular system for streamlined content and product information management. Digital Asset Management: Centralizes and manages digital assets, facilitating easy access, sharing, and distribution of multimedia content. 2.8.2 Market Responsiveness Agile Content Management: Facilitates quick adaptation to market changes and consumer trends through agile content management and distribution capabilities. Consistent Brand Messaging: Ensures uniform brand representation across all channels, enhancing brand recognition and customer loyalty. 2.8.3 Content Management System Pro-Engagement: Allows for the creation, management, and optimization of content, enhancing engagement and interaction with target audiences. Product Information Management: Offers robust tools for managing detailed product information, ensuring consistency and accuracy across all sales and marketing channels. 2.8.4 Omnichannel Delivery Consistent Experience: Enables organizations to craft and distribute personalized content across various channels, ensuring a consistent and engaging customer experience. Designed to fit seamlessly into existing business processes, censhare can be customized to meet the unique needs and workflows of any organization. Global Reach: Supports multiple languages and regional adaptations, making it suitable for global companies looking to connect with audiences worldwide. Grows with your business, accommodating expanding product lines, entering new markets, and evolving marketing strategies. 2.9 Brandquad Brandquad offers a PXM platform that simplifies product content lifecycle management. It equips brand manufacturers with tools for strategizing, creating, and optimizing product content, ensuring exceptional digital marketplace performances. It caters specifically to the needs of brand manufacturers aiming for digital excellence and stands out for its robust capabilities and user-friendly interface. 2.9.1 Centralized PIM Unified Data Hub: Centralizes all product information, offering a single source of truth for brand manufacturers. Smooth Integration: Easily integrates with ERP, CRM, and ecommerce platforms, ensuring data consistency across all systems. 2.9.2 Digital Asset Management Asset Linking: Connects product information with relevant digital assets for a cohesive content strategy. Rich Media Support: Manages a wide array of digital formats, from images and videos to PDFs and presentations. Features advanced search and tagging capabilities. 2.9.3 Product Data Syndication Broad Distribution: Enables the publication of enriched product data across multiple channels and formats. Ensures product information is consistently updated and accurate across all digital touchpoints. Marketplace Adaptability: Customizes content to meet the specific requirements of various online marketplaces and retail sites. 2.9.4 Ecommerce Intelligence Performance Analytics: Delivers in-depth insights into product content performance on the digital shelf. Enables brands to make informed decisions based on actionable data and analytics. Competitive Benchmarking: Analyzes market trends and competitor performance to optimize product positioning and strategy. Provides the tools and insights needed for brands to stand out in highly competitive marketplaces. 2.10 Netcore Unbxd PIM Netcore Unbxd PIM harnesses AI to deliver unparalleled product information accuracy. As a central repository for all product data, it streamlines ecommerce operations, enhancing shopper experiences and boosting conversions. This powerful tool is not just about managing data; it's about leveraging information to create exciting, accurate, and engaging product narratives that captivate customers and lead to successful conversions. 2.10.1 Centralized Data Repository Product Information Hub: Eliminates data silos by aggregating product data in one accessible location. AI-Powered Data Accuracy: Leverages advanced AI algorithms to maintain the highest levels of data integrity and accuracy. Automatically enriches product listings with detailed, accurate descriptions. 2.10.2 Efficient Data Management Optimized Data: Simplifies the complexities of product information management, from import to publication. Facilitates easy import and bulk editing of product information, saving time and resources. Enhances searchability and discoverability of products through optimized data. Superior CX: Allows for the quick rollout of product updates across multiple channels simultaneously. Ensures that customers have access to detailed, accurate, and consistent product information. 2.10.3 Robust Integration Unified Commerce Experience: Effectively connects with ecommerce platforms, marketplaces, and ERP systems. Enables a unified commerce experience by integrating with existing business systems. Streamlines workflows and reduces the need for manual data entry. Analytics and Insights: Offers detailed analytics and reporting features to monitor and optimize product performance. Tracks product performance across different channels to identify trends and opportunities. Provides actionable insights to improve product listings and marketing strategies. 3 Envisioning the Future of PIM Strategy The progression of PIM software is a testament to the dynamism of its technology and its adaptive applications. Its future trajectory is poised to significantly refine how businesses manage their product information with a slew of cutting-edge enhancements. One can anticipate more sophisticated integrative features in the best PIM software, where seamless synchronization with other critical business systems, such as ERP and CRM solutions, becomes a standard. This fosters more streamlined and effective exchanges of data across various sectors and sales conduits. The infusion of AI and machine learning into PIM is set to redefine the efficiency of data management operations. These technologies promise to introduce automation in routine data tasks, refine the accuracy of the data, and underpin predictive analytics, all contributing to improved consistency of product data. As decision-making increasingly becomes data-centric, PIM tools are expected to be at the forefront, ensuring the integrity and uniformity of product data, which is indispensable for sound governance. Advanced PIM systems are increasingly moving towards enhancing customer experiences with tailored personalization. By customizing product information to align with individual customer preferences, PIM solutions are envisioned to significantly boost customer satisfaction and foster loyalty. Additionally, with the global expansion of businesses, PIM tools will become more versatile, accommodating a multitude of languages and currencies, and accommodating local market regulations, thus enabling effective global market penetration. PIM systems will also likely expand their capabilities in analytics and reporting, providing businesses with more nuanced insights into product performance and consumer trends, which are vital for shaping strategic decisions. The commitment of PIM tools to support an omnichannel approach will also remain critical, ensuring coherent product information is accessible across all customer engagement points. In an era where consumers are increasingly demanding transparency in product sourcing and sustainability, PIM systems are expected to become a trusted platform for communicating such information, strengthening the bond with socially responsible consumers. PIM software are becoming more deeply ingrained in the fabric of business operations, adapting to ongoing digital shifts, managing the growing complexity of product information, and catering to the increasing consumer appetite for tailored, transparent, and fluid customer experiences.

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Realizing Exponential Growth with Top E-commerce Tools

Article | February 14, 2024

Top e-commerce marketing tools help companies provide frictionless shopping experiences to their customers. Discover how leading e-commerce platforms help companies spur inimitable success and ROI. Contents 1. The Strategic Relevance of E-commerce Platforms 2. Prominent Trends in E-commerce Platform Development 3. Top E-Commerce Tools Driving Operational Efficiency and Growth 3.1 FastSpring 3.2 X-Cart 3.3 Emporix 3.4 Elastic Path 3.5 Kibo Commerce 3.6 Cleverbridge 3.7 Vendasta 3.8 BetterCommerce 3.9 CommentSold 3.10 Virto Commerce 4. In a Nutshell 1. The Strategic Relevance of E-commerce Platforms Today's leading e-commerce platforms offer remarkable perks like business expansion, unmatched personalization, and data insights, holding immense strategic relevance for businesses worldwide. The inclination toward digitizing commercial operations has further intensified with varied environmental, economic, or social factors that induce consumers and clients to engage in online shopping and interactions from the comfort of their homes. Leveraging these platforms, firms successfully offer their customers exceptional product varieties, ease of return, and exciting discount offers, elevating their brand image and user satisfaction. Moreover, as essential tools guaranteeing operational excellence, e-commerce platforms are helping businesses optimize their sales performance, providing them with a solid online presence and streamlined purchase processes. With crucial consumer behavior insights, these tools empower companies to fine-tune their product offerings,marketing pursuits, POS techniques, and other strategies. Therefore, investing in the best e-commerce tools and implementing a well-thought-out internet commerce strategy have become imperative for companies to thrive in the digital marketplace and address the shifting consumer demands. 2. Prominent Trends in E-commerce Platform Development Emerging e-commerce platform development trends are optimizing business processes to ensure the best customer experiences. Here’s a glimpse at the prominent trends gaining momentum among e-commerce businesses: Preference for Personalization With the effective implementation of advanced AI technologies and data analytics for marketing enhancement, e-commerce platforms today are affording businesses impressive customization abilities, including personalized product offerings and marketing messages, which secure greater customer satisfaction. The Surge in Mobile Commerce Mobile commerce has become another notable trend in e-commerce platform development, accounting for a considerable part of retail e-commerce sales. Likewise, many e-commerce websites are establishing dedicated mobile apps to offer an easy shopping experience to users across different devices, elevating conversions and brand image. Subscription-based Offerings Subscription services have become more influential in the digital business arena, for they foster customer loyalty toward a brand and ensure long-term relationships with them. Providing consumers with repeated services or product deliveries, these offerings secure a steady revenue stream and help companies engage in sound financial planning due to income predictability. APIs for an Omnipresent Business The present era of e-commerce is especially marked by API-led omnichannel integrations, which facilitate easy data exchange and communication between systems. By simplifying order management, enabling personalized experiences, and unifying data access, APIs help businesses offer seamless shopping experiences to customers across digital touchpoints. Augmentation of Shopping Experiences with AR and VR Today, businesses are more inclined to explore AR and VR technologies because of their ability to provide immersive shopping experiences. From enhancing customer engagement to limiting cart abandonments, such technologies have, therefore, emerged as essential stimulants of sales and revenue growth. Scaling with Headless Commerce Often called the future of digital commerce, headless technology has become a favorite among e-commerce businesses. As the technology provides greater flexibility and scaling, enterprises are increasingly integrating with headless setups, benefitting from limitless personalization and advanced tools. The Growth of Voice and Social Commerce Voice commerce helps businesses offer hands-free shopping experiences to their customers, elevating checkout processes and decreasing cart abandonment. Likewise, social commerce is gaining traction, owing to the employment of social media platforms as search engines. E-commerce platforms, therefore, leverage this impact and drive sales by creating shoppable posts and allowing in-app purchases. Promotion of Sustainable Practices With ‘sustainability’ as the catchphrase, e-commerce companies are endeavoring to highlight their sustainable practices by offering eco-friendly products, contributing to carbon footprint reduction, and providing information regarding sourcing and production processes. 3. Top E-commerce Tools Driving Operational Efficiency and Growth Leading e-commerce marketing tools offer robust technical support to online businesses, helping firms augment productivity and carve a niche in the digital marketplace. Here’s a list of the top e-commerce tools that companies leverage to outshine their competitors: 3.1 FastSpring An ingenious tool for managing subscriptions, payments, and global sales taxes, FastSpring is a comprehensive payment and subscription platform catering specifically to software, SaaS, and online content providers. With its impeccable features, the tool facilitates easy global expansion for companies, helping them handle tax collection in different jurisdictions, streamline functions, and provide excellent purchasing experiences to customers. The notable features of the tool enabling effective e-commerce internationalization include: International Payments: FastSpring ensures exceptional revenue potential and unmatched transaction acceptance rates globally for companies. The tool allows smooth receipt of global payments, entailing single-time purchases, recurring payments, and SaaS subscriptions. Easy Subscription Management: By streamlining subscription management processes, FastSpring further empowers businesses to customize their plans with upgrades, downgrades, trial periods, etc. It augments customer satisfaction through features like pause subscriptions and billing intervals. Matchless Checkout Experiences: Another prominent aspect of the advanced tool is its ability to drive conversions and enhance revenue at the POS through remarkable checkout experiences. Accordingly, by simplifying checkout processes, the tool ensures minimized cart abandonments and promotes customer loyalty. Simplified Tax Compliance: FastSpring’s tax management feature secures complete tax compliance across jurisdictions. This relieves businesses of the burden of handling intricate tax requirements, enabling them to focus on core e-commerce operations. Comprehensive Dashboards for Data Analysis: The innovative tool further offers businesses easy-to-understand analytics dashboards for quick evaluation of subscription and revenue data, helping them leverage crucial customer insights and make well-informed decisions to enhance efficiency. B2B Order Handling: With FastSpring, B2B businesses can simplify their order management processes by combining payment and subscription features with orders. The tool further streamlines billing operations and decreases system complexities. 3.2 X-Cart X-Cart is an enterprise e-commerce platform that helps businesses with their scaling endeavors, securing long-term success and high ROI. It offers API-backed solutions to businesses, allowing them to benefit from featured integrations and customizable design options. It further ensures data-driven growth for companies using robust marketing tools and analytics. Why X-Cart remains a perfect choice for businesses to optimize their operations includes its exceptional features, such as: E-commerce Hosting and Development: X-Cart ensures platforms’ agility and reliability by employing super quick solid-state drives (SSD) for speedy page loading. The tool significantly entails features like a dedicated IP address, regular data backups, PCI-compliant hosting, etc. It offers tailored platform development solutions to businesses, including automated platform updates and maintenance of thoroughly tested online stores. Store Handling and Personalization Services: X-Cart further provides impressive support services to businesses, covering different aspects of customization and store management, such as software installation, log analysis, etc. It also facilitates easy personalization through Template Editor and Template Tweaker options. SEO Benefits: The far-reaching tool improves search rankings and website traffic. Through practical content evaluation, customer analysis, and server optimizations, it promises businesses elevated visibility and drives organic growth. Round-the-Clock Technical Assistance: Significantly, the tool renders timely support at every stage of businesses’ e-commerce journey. The prompt assistance allows companies to address challenges effectively, increasing efficiency and minimizing downtime. 3.3 Emporix Offering compelling features for B2B, B2C, and D2C companies, Emporix offers an innovative commerce orchestration platform that helps businesses elevate their operations, enhance customer experiences, and make real-time modifications based on relevant data insights. With API-first design and cloud-native architecture, the tool notably induces considerable progress for businesses. The key attributes of the forward-thinking e-commerce tool include: Advanced B2B Capabilities: Through its composable architecture, Emporix effectively meets the challenging demands of the B2B world, offering solutions such as catalog management and personalized pricing. The tool further streamlines the quotation management processes and simplifies invoicing with its Purchase Orders feature. Unified Multi-Channel Experience: With Emporix, businesses can leverage a multi-site platform to sell across diverse channels, administer all their online websites from a centralized location, and ensure separated customer data and configurations. Companies can also establish a single master product catalog while handling diverse offerings based on brand, customers, location, and availability. Composable Solutions for B2B Wholesalers and Distributors: Catering to the diverse needs of the wholesale and distribution industry, Emporix offers ultra-modern solutions to companies for handling large-quantity transactions. Accordingly, the tool boasts excellent features like advanced quoting, pricing, and discount capabilities. It further automates processes and allows easy scalability. Success Enabler for Technology-driven Start-ups: With its API-first strategy, the tool helps technology start-ups expedite their software development processes, manage their proprietary IP, and enhance the value of their offerings. 3.4 Elastic Path As a game-changing headless solution, Elastic Path can easily integrate with businesses’ ERP systems as middleware. The platform boasts an API-based design, which renders considerable agility to companies in meeting present-day e-commerce challenges. Essentially, it operates without fixed templates and provides tailorable e-commerce solutions to firms, helping them gain from advanced commerce features and composable architecture. The remarkable properties of Elastic Path include: Greater Autonomy to Merchandisers: Elastic Path transforms traditional product and catalog management, allowing merchandisers to create various product setups without relying on the IT department and quickly catering to changing customer preferences. Superlative Commerce Capabilities: The robust tool boasts excellent commerce capabilities, which companies can leverage to offer consistent pricing, manage product offerings, enable smooth checkouts, and provide unique shopping experiences. Subscriptions Management Solution: With Elastic Path’s API-first subscriptions management feature, companies effectively streamline subscription-based services and extend uniform payment experiences across various geographies, establishing steady revenue streams and elevating customer trust. Ease of Payment: Elastic Path optimizes payment processes and ensures the delivery of consistent payment experiences across various locations and brands, resulting in enhanced sales and customer satisfaction. 3.5 Kibo Commerce Kibo Commerce affords exceptional software solutions to companies, helping them streamline core processes like customer handling, search functions, and inventory management. Using superlative composable technology, the promising tool ensures flexible deployment, decreased fulfillment times, elevated order value, and increased conversion rates. The revolutionary tool, Kibo Commerce, comes with many significant features, such as: Order Management and Dispatch: Kibo Commerce helps businesses coordinate and direct orders effectively, ensuring speedy fulfillment and decreased turnaround times. It optimizes delivery routes and inventory distribution, augmenting operational efficiency and promptly meeting customer demands. Easy Inventory Tracking: Another crucial feature of Kibo Commerce is real-time inventory visibility, which allows companies to check their inventory levels across multiple channels and make well-informed decisions regarding marketing and purchasing strategies. The attribute also benefits POS systems, reflecting current stock levels and ensuring satisfying shopping experiences. Multi-channel Pricing and Promotions: By employing the comprehensive tool, businesses can maintain consistency in promotional and pricing activities across varied sales channels, driving growth and ensuring an exceptional brand image. Catalog and Subscriptions Handling: Kibo Commerce allows businesses to effortlessly manage product attributes, catalogs, and categories, structuring and modifying their product offerings according to market demands. It also streamlines subscription management processes, ensuring prompt fulfillment of recurring orders. Unified Checkouts: The ingenious tool facilitates the integration of cart and checkout processes across various digital touchpoints. The unified feature helps businesses maintain substantial consistencies and limit card abandonments, securing frictionless shopping and high customer loyalty. Intuitive Search Functionality: By proffering user-friendly search capabilities, Kibo Commerce significantly enhances customers’ navigation experience, promoting engagement and making it easy to find products, information, and services. 3.6 Cleverbridge The next-generation e-commerce tool, Cleverbridge, enhances customer lifetime value (CLV) through compelling commerce solutions, empowering businesses to earn considerable financial gains. The tool guarantees frictionless transactions, boasting an impressive uptime and presenting businesses with effective solutions for finance automation, subscription management, global payments, etc. The most prominent components of Cleverbridge include: Subscription APIs Promising Speed to Market: With Cleverbridge, businesses can get their services and products to the market faster by employing innovative subscription APIs and documentation. Businesses can easily integrate subscription options into their offerings, simplifying development endeavors and speeding up time to market. Integrated Payment Solution: Supporting multiple payment options and currencies, Cleverbridge ensures secure financial transactions, fraud protection, adherence to industrial standards, and effortless global expansion. The tool further accommodates various payment preferences, boosting user delight and conversion rates. CLV Growth Engine: Inducing high customer retention, Cleverbridge’s CLV growth engine leverages AI-powered processes to help customer teams ensure high audience engagement. The tool achieves this by automatically reaching customers, effectively upselling, and renewing subscriptions. Wide-ranging E-commerce Solutions: From transaction automation to renewal simplification, Cleverbridge helps companies optimize buying processes by managing administrative tasks, compliance measures, retention marketing, and partner management. This feature lets businesses focus on critical operations, enhancing sales functions and driving higher profits. 3.7 Vendasta Catering to independent software vendors, marketing agencies, and media companies, Vendasta is a comprehensive e-commerce tool that allows reselling and rebranding online services to local business clients. Leveraging this leading-edge tool, companies can widen their service offerings, foster client relationships, and ensure profitable growth. Some of the chief aspects of the forward-thinking tool comprise: Easy Scalability: With Vendasta, users can easily automate repetitive tasks and optimize business operations. These merits allow them to manage a more significant number of projects and clients, ensuring sustained success in the long run. Enhanced Product Offerings and Secure Transactions: The exceptional tool allows users to widen their catalogs by combining their products with premium market solutions. Furthermore, it leverages encrypted billing and payment processes to ensure safe transactions, gaining customer confidence. Task and Project Management: With in-house fulfillment teams, Vendasta allows businesses to offload time-extensive tasks and focus on key operations. Its white-labeled communication feature further promotes easy interaction between clients and fulfillment teams, inducing successful project execution. Its impressive project and task management tools empower companies to organize, track, and prioritize tasks, streamline workflows, and decrease turnaround times. Sales Intelligence: Businesses can benefit from crucial client insights by employing Vendasta, as the tool offers snapshot reports. These reports scan the web for complete operation data, permitting effective identification of growth potential, customization of sales pitches, and building client trust. Personalized Marketing: The remarkable tool further automates marketing tasks and processes to optimize users’ marketing endeavors, ensuring the delivery of tailored content and messages to the target audience. It also allows for the smooth execution of email campaigns, elevating client engagement, and driving operational success. 3.8 BetterCommerce BetterCommerce, a digital market tool, chiefly caters to retailers and D2C brands. It provides composable commerce solutions to users, offering high scalability and allowing them to adapt to shifting consumer demands quickly. With components like a PIM, CMS, order management system and engagement tools, it helps businesses secure excellent buyer journeys. Promising high efficiency, the advanced tool boasts the following features: Extraordinary E-commerce Capabilities: With BetterCommerce, companies can leverage a headless architecture to process transactions, manage product offerings, and deliver excellent shopping experiences to customers across multiple touchpoints. This effective selection of headless architecture helps businesses drive sales and yield financial benefits. Centralized Product Data: The tool entails a splendid product information management (PIM) system, which lets users handle and publish updated product information across multiple listings, ensuring uniformity and preciseness across channels. Agile Content Delivery: The tool uses a headless CMS and renders phenomenal flexibility in content delivery, allowing users to conveniently create, modify, and publish content across digital touchpoints. Performance Insights: BetterCommerce notably encourages sound decision-making by providing crucial insights into customer behavior, sales performance, and marketing efficiency. Such insights further optimize businesses’ strategies and drive profits. 3.9 CommentSold Harnessing the possibilities of video commerce, CommentSold is a pioneering e-commerce solution that boasts live selling technology and redefines customer shopping experiences. The tool offers users engaging virtual experiences and comprises prominent features like Shoppable Videos, Smart Meta Chat Automation, and AI-generated Videos, which enhance productivity, engagement, and profitability. The top attributes that make CommentSold a preferred choice for businesses include: Customized Solutions: With CommentSold, businesses can capitalize on tailored solutions to address present-day business challenges. These include advanced POS systems, marketing automation tools, and warehouse optimization. Live Selling Feature: CommentSold empowers sellers to make excellent sales pitches. It allows companies to interact with customers through live videos, demonstrate products, and answer customer queries, inducing higher customer engagement and product purchases. Advanced POS System: The forward-looking tool comes with the latest POS system, which manages in-store and online sales through an integrated platform, enabling smooth checkout experiences. Inventory Control: Providing an all-inclusive inventory management system, CommentSold automates tasks such as dropshipping and wholesaling and allows businesses to focus on their strengths for augmented efficiency. 3.10 Virto Commerce A pioneering tool, Virto Commerce increases customer retention by providing superlative marketplace solutions to businesses backed by training, consulting, and assistance services. This budget-friendly tool helps companies with their expansion pursuits, rendering solutions, such as Virto Commerce Cloud, Virto Marketplace, etc., and securing high effectiveness. The principal attributes of Virto Commerce entail the following: Support for Decoupled Commerce: Offering a modular architecture and support for headless commerce via API, Virto Commerce allows companies to easily customize different components without impacting the system’s core functionality. It facilitates the management of various channels within the same e-commerce ecosystem. Capacity for Limitless Catalogs: The tool affords infinite catalogs containing myriad products. It allows companies to store product data in physical and online synchronized listings, securing tailored category structures and avoiding data duplication. Customized Offers and Diverse Currency Support: With Virto Commerce, vendors can assess and control their offers, implementing personalized pricing per quantity, discounts, and sales terms. The tool significantly supports diverse currencies, helping businesses scale their operations without hassle. Comprehensive Order Management: Virto Commerce’s Orders feature lets firms simplify their order processing tasks, providing them with complete oversight and notifications for quick order management. 4. In a Nutshell The importance of e-commerce platforms in today's business world can hardly be overstated. From facilitating expansion to helping companies tweak their strategies, leading e-commerce platforms allow unparalleled growth and ROI enhancement. Notably, businesses employ top e-commerce tools, benefitting from unmatched customer experiences and high operational efficiency. Furthermore, with emerging trends like mobile commerce, subscription-based services, voice-enabled shopping, and social commerce, the future of e-commerce holds substantial potential. These trends will transform the way customers buy products and promise further advancements in the sector. In particular, innovations like drone delivery and live shopping technology continue to gain traction, offering even more exciting opportunities to businesses, letting consumers make purchases from anywhere in the world, and driving boosted revenues for e-commerce companies.

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POS Retail, Security

Future of Point-of-Sale: Explore Top POS Events for Businesses in 2023

Article | July 28, 2023

Discover cutting-edge innovations, learn about operational efficiencies, and explore ways to enhance customer experiences through modern POS solutions with the most awaited POS events in 2023. As the significance of customer satisfaction, efficient inventory management, and omnichannel experience grew, the adoption of Point-of-Sale (POS) systems has gained significant momentum in the last few years. These advanced systems offer businesses numerous benefits, including enhanced efficiency, real-time data analytics, and seamless integration with other essential operations. With the addition of features, such as time data accessibility, seamless integration with other business operations, enhanced mobility, and automatic software updates, these cloud POS solutions empower businesses to make informed decisions, improve operational efficiency, provide personalized customer experiences, and adapt quickly to changing market demands. To stay at the forefront of this technological revolution and garner the latest insights in the sector, industry professionals and enthusiasts are flocking to various events and conferences dedicated to cloud POS. Here are some of the top payment-related POS conferences for businesses to attend: The Payment & Innovation Forum 2023 November 16-17, 2023 | Budapest (Hungary) The Payment & Innovation Forum 2023 is a premier event that brings together industry leaders, experts, and innovators in the banking and fintech sectors. With a focus on the European Union regulatory landscape, the forum explores the safe and responsible adoption of the latest innovation trends in banking. Speakers, including Javier Santamaría, The Chair of the European Payments Council; Daniela Bobocea, Chief Digital Officer at Digital Banker; and others, will share valuable insights and exchange ideas on the evolving payments landscape. Attendees can expect insightful discussions on topics such as the new era of customer experience, the relationship between fintech and banks, disruptions and digital banking trends, regulation and innovation, instant payment solutions, and the future of EU cybersecurity. Driving the Future of Ecommerce in Asia Pacific October 11-12, 2023 | Marina Bay (Singapore) Driving the Future of Ecommerce in Asia Pacific, eCommerce Expo Asia is back in 2023 for its highly anticipated fourth edition. With an impressive lineup of industry experts, including David Jou, CEO & Co-Founder of Pomelo Fashion; Jay Teo, Head of Point of Sales Business at Shopline; Alexandra Morris, APAC Head of Marketing at BigCommerce; and Jay Jenkins, Global Tech Evangelist at BytePlus, the event will shed light on the latest innovation and highlight game-changing solutions that will propel their ecommerce endeavors forward. Attendees can expect insightful keynote speeches, informative panel discussions, and thought-provoking sessions on the emerging trends and strategies driving the future of ecommerce in the Asia-Pacific region. Advanced E-Commerce & Retail Expo October 25-27, 2023 | Makuhari Messe (Japan) Advanced E-Commerce & Retail Expo is a comprehensive event showcasing a wide range of products and solutions tailored for the retail and ecommerce industries. It focuses on store operations, customer attraction, customer service, and online-offline store connectivity. The POS event presents professionals from various sectors, such as retail, ecommerce, food and service, manufacturing, and management of industries like hotel and leisure, making it a valuable platform to explore cutting-edge solutions that drive business growth. Attendees can expect to connect with industry experts, discover innovative technologies, and gain insights into the latest trends in retail, ecommerce, marketing, logistics, and systems. Los Angeles eCommerce Summit 2024 May 16, 2024 | Los Angeles (California) Los Angeles eCommerce Summit 2024 is a highly anticipated one-day event that brings together a curated group of local eCommerce experts, decision-makers, and industry professionals from the vibrant LA area. The conference is thoughtfully designed to deliver high-impact impressions through panel discussions, presentations, and one-on-one meetings covering a wide range of topics such as eCommerce strategy, marketing, operations, customer experience, payment solutions, shipping logistics, and loyalty programs. With industry leaders and innovators from established retailers and brands as participating speakers, attendees can expect to gain valuable insights, forge meaningful connections, and stay ahead in the ever-evolving eCommerce landscape. Payments Summit February 26-⁠28, 2024 | California (USA) Hosted by Secure Technology Alliance, the 16th annual Payments Summit will be held in conjunction with an Identity Summit, as well as the Winter Member Meeting of the U.S. Payments Forum and Identity Access Forum. Under the theme of ’Smarter Faster Payments,’ the summit showcases renowned keynote speakers Ben Nemtin, no. 1 New York Times bestselling author and Shola Richards, Founder of The Positivity Solution, who will share their invaluable insights on the future of payments. With a focus on enhancing the user experience, improving decision-making, and reinforcing security measures, Smarter Faster Payments is an important industry event for those seeking to stay ahead of the curve and make a meaningful impact in the world of payments. Payments Forum May 6-8, 2024 | Florida (USA) Payments Forum is a premier event where industry experts, leaders, and decision-makers from financial institutions, card issuers, payments processors, merchants, and retailers gather for strategic discussions on revenue growth and product development. This POS event serves as a vital platform for attendees to gain valuable insights into the latest technological advancements, regulatory impacts, and the evolving landscape of consumer behavior. With a focus on innovation, digital transformation, and staying ahead of industry trends, the Payments Forum provides a unique opportunity for professionals to exchange knowledge, explore new options, and drive their organizations toward success in the dynamic payments sector. PAY360 Conference March 19-20, 2024 | London (UK) An essential event, the PAY360 Conference, is where professionals in the payments industry come together to navigate the ever-evolving landscape of the payments ecosystem. With speakers such as Kosta Du, Founder and CEO of Dapio; Charles Damen, Chief Product Officer at Token; and Denise Johansson. Co-CEO and Co-Founder of Enfuce, on the deck, the conference provides a unique platform for networking, collaboration, and knowledge-sharing. Recognizing the growing demand, this POS event has expanded to a larger venue, reflecting its status as the preferred meeting point for forging partnerships, acquiring new customers, and influencing policy. By pushing boundaries and going the extra mile, PAY360 is committed to serving and benefiting the payments community, enabling attendees to stay ahead of the curve and thrive in this dynamic and fast-paced sector. MoneyLIVE Summit March 6-7, 2024 | London (UK) MoneyLIVE Summit, held in the world's FinTech capital, is the premier global event for payments and banking professionals. Bringing together industry leaders at the forefront of their fields, this POS summit serves as the epicenter of ground-breaking partnerships, amplifying innovation, and nurturing the brightest ideas. With five remarkable stages to choose from, attendees can delve into a wide range of topics, including open banking, new revenue models, payments innovation, digital identities, and more. MoneyLIVE Summit provides a unique platform to stay informed, inspired, and connected with the latest trends and advancements shaping the payments and banking landscape, making it an important event for industry professionals seeking to drive success and embrace the future of finance. Smarter Faster Payments 2024 May 6-9, 2024 | Miami (USA) Smarter Faster Payments 2024 is an exceptional industry event that recognizes the transformative power of technology and information in revolutionizing the world of payments. This POS event is dedicated to organizations that are at the forefront of driving innovation, delivering value through groundbreaking solutions and services, and utilizing these advancements to meet their business requirements and engage with customers. With a focus on enhancing the user experience, empowering decision-making processes, and ensuring robust security measures, Smarter Faster Payments offers a unique platform for diverse organizations to come together, share insights, and explore the latest trends and strategies in the payments landscape. Attendees can expect to gain valuable knowledge, establish meaningful connections, and stay ahead of the curve in this dynamic and rapidly evolving industry. CMO in eCommerce Conference - 2023 September 27, 2023 | Online A must-attend event, The CMO in eCommerce Conference - 2023, designed specifically for eCommerce Chief Marketing Officers (CMOs) looking to optimize their online stores and drive business success. This POS conference brings together a panel of experienced eCommerce CMOs who understand the challenges of managing and developing thriving online businesses. With a wealth of knowledge and practical advice to share, these industry experts will provide valuable insights on optimizing store performance, enhancing customer engagement, and boosting sales. Attendees can gain critical insights into the latest trends, platforms, tools, and apps, gaining a competitive edge and making their marketing efforts more effective. The Future of POS The future of Point-of-Sale (POS) is poised for significant transformation through the integration of cloud-based technologies. Attending the top 10 POS conferences in 2023 presents a remarkable opportunity for industry professionals to gain invaluable insights and stay abreast of the latest advancements in this ever-evolving field. These conferences serve as vibrant platforms where retailers, technology providers, and industry enthusiasts can converge, share knowledge, and forge meaningful connections. Attendees can stay ahead of the curve by participating in these events, leveraging the power of cloud-based POS systems to enhance operational efficiency, improve customer experiences, and drive business growth.

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Taj Rummy Network (TRN)

The Taj Rummy Network (TRN) has rapidly grown to be one of the largest B2B rummy providers in the country, operating all across India with the only exception of Assam and Odisha. Envisioned and developed in India, this network includes more than five of the strongest brands and operators dominating the e-gaming industry.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

Read More

POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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Events