Happy Lemon teashop showcases Alibaba tech

| March 25, 2019

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Taiwanese bubble-tea chain Happy Lemon has teamed up with Koubei, Alibaba Group’s local-services app, to upgrade its in-store technology, including a new drink-making robot. At its pilot “smart store” in Shanghai, customers have the option of buying their drinks at a counter manned by employees or, for a fully automated experience, purchasing via their smartphones for service by the robot. Customers scan a QR code with the Koubei app, tick a few boxes to customise their drink, then wait for a text notification to pick up their tea at a smart locker, which opens when they tap a “pick-up” button on the app. The robot can make eight types of drinks with about 40 variations based on customer preferences for different amounts of ice and sugar – each taking about 90 seconds, Koubei said.

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