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Grocers Look to New E-Commerce Solutions

VICTORIA CAMPISI | November 2, 2018 | 147 views

As e-commerce contributes more and more to sales, grocers are turning to new models to get customers their groceries easier and faster than the competition. Back in May, we learned about how U.S. chain Kroger is partnering with the UK's Ocado. Ocado is an online grocery retailer known for using robots instead of people to process and pack orders reported Reuters (May 17). Kroger CEO Rodney McMullen called the partnership "transformative" and told Reuters how it would accelerate the company's efforts to give customers anything, anytime, anywhere. Currently, Kroger already offers an online grocery delivery service but orders are filled at individual stores and delivery is handled in-house and by third-party providers.

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Cloud Based POS

Why Businesses Should Switch to Cloud-based POS System

Article | September 7, 2023

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud based POS systems. A significant transition from traditional POS systems to cloud based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging payment technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud POS system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the ability to access real-time data is crucial. Cloud based point of sale systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud based POS systems and make the switch to ensure long-term success and growth.

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POS Retail

Future of Point-of-Sale: Explore Top POS Events for Businesses in 2023

Article | August 17, 2023

Discover cutting-edge innovations, learn about operational efficiencies, and explore ways to enhance customer experiences through modern POS solutions with the most awaited POS events in 2023. As the significance of customer satisfaction, efficient inventory management, and omnichannel experience grew, the adoption of Point-of-Sale (POS) systems has gained significant momentum in the last few years. These advanced systems offer businesses numerous benefits, including enhanced efficiency, real-time data analytics, and seamless integration with other essential operations. With the addition of features, such as time data accessibility, seamless integration with other business operations, enhanced mobility, and automatic software updates, these cloud POS solutions empower businesses to make informed decisions, improve operational efficiency, provide personalized customer experiences, and adapt quickly to changing market demands. To stay at the forefront of this technological revolution and garner the latest insights in the sector, industry professionals and enthusiasts are flocking to various events and conferences dedicated to cloud POS. Here are some of the top payment-related POS conferences for businesses to attend: The Payment & Innovation Forum 2023 November 16-17, 2023 | Budapest (Hungary) The Payment & Innovation Forum 2023 is a premier event that brings together industry leaders, experts, and innovators in the banking and fintech sectors. With a focus on the European Union regulatory landscape, the forum explores the safe and responsible adoption of the latest innovation trends in banking. Speakers, including Javier Santamaría, The Chair of the European Payments Council; Daniela Bobocea, Chief Digital Officer at Digital Banker; and others, will share valuable insights and exchange ideas on the evolving payments landscape. Attendees can expect insightful discussions on topics such as the new era of customer experience, the relationship between fintech and banks, disruptions and digital banking trends, regulation and innovation, instant payment solutions, and the future of EU cybersecurity. Driving the Future of Ecommerce in Asia Pacific October 11-12, 2023 | Marina Bay (Singapore) Driving the Future of Ecommerce in Asia Pacific, eCommerce Expo Asia is back in 2023 for its highly anticipated fourth edition. With an impressive lineup of industry experts, including David Jou, CEO & Co-Founder of Pomelo Fashion; Jay Teo, Head of Point of Sales Business at Shopline; Alexandra Morris, APAC Head of Marketing at BigCommerce; and Jay Jenkins, Global Tech Evangelist at BytePlus, the event will shed light on the latest innovation and highlight game-changing solutions that will propel their ecommerce endeavors forward. Attendees can expect insightful keynote speeches, informative panel discussions, and thought-provoking sessions on the emerging trends and strategies driving the future of ecommerce in the Asia-Pacific region. Advanced E-Commerce & Retail Expo October 25-27, 2023 | Makuhari Messe (Japan) Advanced E-Commerce & Retail Expo is a comprehensive event showcasing a wide range of products and solutions tailored for the retail and ecommerce industries. It focuses on store operations, customer attraction, customer service, and online-offline store connectivity. The POS event presents professionals from various sectors, such as retail, ecommerce, food and service, manufacturing, and management of industries like hotel and leisure, making it a valuable platform to explore cutting-edge solutions that drive business growth. Attendees can expect to connect with industry experts, discover innovative technologies, and gain insights into the latest trends in retail, ecommerce, marketing, logistics, and systems. Los Angeles eCommerce Summit 2024 May 16, 2024 | Los Angeles (California) Los Angeles eCommerce Summit 2024 is a highly anticipated one-day event that brings together a curated group of local eCommerce experts, decision-makers, and industry professionals from the vibrant LA area. The conference is thoughtfully designed to deliver high-impact impressions through panel discussions, presentations, and one-on-one meetings covering a wide range of topics such as eCommerce strategy, marketing, operations, customer experience, payment solutions, shipping logistics, and loyalty programs. With industry leaders and innovators from established retailers and brands as participating speakers, attendees can expect to gain valuable insights, forge meaningful connections, and stay ahead in the ever-evolving eCommerce landscape. Payments Summit February 26-⁠28, 2024 | California (USA) Hosted by Secure Technology Alliance, the 16th annual Payments Summit will be held in conjunction with an Identity Summit, as well as the Winter Member Meeting of the U.S. Payments Forum and Identity Access Forum. Under the theme of ’Smarter Faster Payments,’ the summit showcases renowned keynote speakers Ben Nemtin, no. 1 New York Times bestselling author and Shola Richards, Founder of The Positivity Solution, who will share their invaluable insights on the future of payments. With a focus on enhancing the user experience, improving decision-making, and reinforcing security measures, Smarter Faster Payments is an important industry event for those seeking to stay ahead of the curve and make a meaningful impact in the world of payments. Payments Forum May 6-8, 2024 | Florida (USA) Payments Forum is a premier event where industry experts, leaders, and decision-makers from financial institutions, card issuers, payments processors, merchants, and retailers gather for strategic discussions on revenue growth and product development. This POS event serves as a vital platform for attendees to gain valuable insights into the latest technological advancements, regulatory impacts, and the evolving landscape of consumer behavior. With a focus on innovation, digital transformation, and staying ahead of industry trends, the Payments Forum provides a unique opportunity for professionals to exchange knowledge, explore new options, and drive their organizations toward success in the dynamic payments sector. PAY360 Conference March 19-20, 2024 | London (UK) An essential event, the PAY360 Conference, is where professionals in the payments industry come together to navigate the ever-evolving landscape of the payments ecosystem. With speakers such as Kosta Du, Founder and CEO of Dapio; Charles Damen, Chief Product Officer at Token; and Denise Johansson. Co-CEO and Co-Founder of Enfuce, on the deck, the conference provides a unique platform for networking, collaboration, and knowledge-sharing. Recognizing the growing demand, this POS event has expanded to a larger venue, reflecting its status as the preferred meeting point for forging partnerships, acquiring new customers, and influencing policy. By pushing boundaries and going the extra mile, PAY360 is committed to serving and benefiting the payments community, enabling attendees to stay ahead of the curve and thrive in this dynamic and fast-paced sector. MoneyLIVE Summit March 6-7, 2024 | London (UK) MoneyLIVE Summit, held in the world's FinTech capital, is the premier global event for payments and banking professionals. Bringing together industry leaders at the forefront of their fields, this POS summit serves as the epicenter of ground-breaking partnerships, amplifying innovation, and nurturing the brightest ideas. With five remarkable stages to choose from, attendees can delve into a wide range of topics, including open banking, new revenue models, payments innovation, digital identities, and more. MoneyLIVE Summit provides a unique platform to stay informed, inspired, and connected with the latest trends and advancements shaping the payments and banking landscape, making it an important event for industry professionals seeking to drive success and embrace the future of finance. Smarter Faster Payments 2024 May 6-9, 2024 | Miami (USA) Smarter Faster Payments 2024 is an exceptional industry event that recognizes the transformative power of technology and information in revolutionizing the world of payments. This POS event is dedicated to organizations that are at the forefront of driving innovation, delivering value through groundbreaking solutions and services, and utilizing these advancements to meet their business requirements and engage with customers. With a focus on enhancing the user experience, empowering decision-making processes, and ensuring robust security measures, Smarter Faster Payments offers a unique platform for diverse organizations to come together, share insights, and explore the latest trends and strategies in the payments landscape. Attendees can expect to gain valuable knowledge, establish meaningful connections, and stay ahead of the curve in this dynamic and rapidly evolving industry. CMO in eCommerce Conference - 2023 September 27, 2023 | Online A must-attend event, The CMO in eCommerce Conference - 2023, designed specifically for eCommerce Chief Marketing Officers (CMOs) looking to optimize their online stores and drive business success. This POS conference brings together a panel of experienced eCommerce CMOs who understand the challenges of managing and developing thriving online businesses. With a wealth of knowledge and practical advice to share, these industry experts will provide valuable insights on optimizing store performance, enhancing customer engagement, and boosting sales. Attendees can gain critical insights into the latest trends, platforms, tools, and apps, gaining a competitive edge and making their marketing efforts more effective. The Future of POS The future of Point-of-Sale (POS) is poised for significant transformation through the integration of cloud-based technologies. Attending the top 10 POS conferences in 2023 presents a remarkable opportunity for industry professionals to gain invaluable insights and stay abreast of the latest advancements in this ever-evolving field. These conferences serve as vibrant platforms where retailers, technology providers, and industry enthusiasts can converge, share knowledge, and forge meaningful connections. Attendees can stay ahead of the curve by participating in these events, leveraging the power of cloud-based POS systems to enhance operational efficiency, improve customer experiences, and drive business growth.

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POS Solutions

Cloud POS Development: Key Solution for Modern Payment Problems

Article | July 28, 2023

Contents 1.Introduction 2.POS-related Problems Faced by Modern Retailers 2.1 Security (absence of PCI compliance) 2.2 Insufficient Technical Support 2.3 Network Reliability and Downtime 2.4 Scalability and Flexibility 2.5 No Mobile App Version Option 3 Custom Cloud POS Development: Solving Modern POS Problems 4 TheWays Ahead 1. Introduction With the rapidly changing retail landscape, retailers are constantly looking for effective and innovative ways to provide secure and quick transactions with the ability to monitor and track the sales plan execution. As a result, they are increasingly looking for innovative POS systems, such as mobile app-based POS, with the latest capabilities that can collect data from inventory, customer, and payment sources for making deeper analysis and reporting on the company’s performance. Traditional off-the-shelf POS systems and POS withdrawal networks are not equipped to cover all requirements and needs of the retailers, which causes numerous problems after implementation. Custom cloud POS development allows for reviewing all these problems and risks before deployment, where they consider all the peculiarities and requirements, including POS security and POS network, as a business owner. In addition to the deepening trend of customization, businesses are increasingly focusing on building customized cloud POS development that meets their exact requirements. 2. POS-related Problems Faced by Modern Retailers Retail businesses implement POS software and applications for better data management, inventory management, finance and payments management, sales data analytics, and precise report generation. Every organization chooses a POS system based on its required feature set. However, POS implementation frequently is unable to address all issues that arise in the processes that it is required to resolve. Here are some of the most common POS problems that retailers face: 2.1 Absence of PCI Compliance and Security One of the significant challenges modern retailers face during the implementation of conventional POS systems is the absence of Payment Card Industry (PCI) compliance which hamper POS security. This poses a serious security risk as it leaves retailers vulnerable to potential data breaches and compromises customer payment information. Therefore, ensuring the implementation of robust POS system security measures and complying with PCI standards becomes imperative for businesses and retailers to safeguard sensitive data and maintain customer trust. 2.2 Insufficient Technical Support Another hurdle modern retailers face is the lack of adequate POS technical support during the implementation process. Inadequate support can result in delays, system malfunctions, and difficulties in troubleshooting technical issues. As a result, retailers require prompt assistance to address any technical glitches that may arise, ensuring smooth operations and minimizing disruptions to their business activities. 2.3 Network Reliability and Downtime In a fast-paced retail environment, where transactions must be processed swiftly and seamlessly, any disruptions or slowdowns in the POS network can lead to significant revenue losses and customer dissatisfaction. Retailers heavily rely on a stable POS network connection to ensure real-time inventory updates, accurate pricing, and efficient payment processing. Therefore, any network outages or connectivity issues can hamper the smooth functioning of the POS system and adversely impact the overall business operations. 2.4 Scalability and Flexibility Retail businesses often experience fluctuations in demand, particularly during peak seasons or promotional campaigns. Due to this, they require POS systems that can efficiently handle high transaction volumes and accommodate additional functionalities or integrations as the business grows. However, many retailers encounter challenges when trying to scale their existing POS infrastructure to meet the evolving needs of their business. The lack of scalability and flexibility can hinder their ability to adapt to changing market dynamics and may result in operational inefficiencies and missed growth opportunities. 2.5 No Mobile App Version Option With the increasing adoption of mobile devices and the growing demand for mobile shopping experiences, the absence of a mobile app version for the POS system poses a problem for modern retailers. Not having a mobile POS app version restricts retailers from offering convenient mobile-based transactions and limits their ability to cater to customers' changing preferences. A retailers system enables retailers to enhance customer engagement, improve convenience, and tap into the growing mobile commerce market. 3. Custom Cloud POS Development: Solving Modern POS Problems Custom cloud POS development offers a comprehensive solution to the challenges faced by modern retailers during the implementation of POS systems. It addresses security concerns by incorporating robust measures, including encryption protocols and adherence to PCI compliance standards. Retailers can work closely with experienced developers to ensure the system safeguards sensitive customer payment information, enhancing trust and confidence in their brand.Additionally, custom development provides tailored technical support, allowing retailers to define their specific requirements and receive prompt assistance. This minimizes disruptions and ensures smooth operations throughout the implementation process.Custom cloud POS development enables retailers to choose a reliable system provider, negotiating service-level agreements to guarantee uninterrupted connectivity and fast response times. This also assists retailers in adapting the system to their changing needs and integrating a mobile app based POS system to enhance customer engagement and align with the growing trend of mobile commerce.Retailers can create a seamless mobile experience, enabling customers to make purchases, access loyalty programs, and check inventory conveniently from their mobile devices by collaborating with developers. The adoption of custom cloud POS development assists retailers to optimize their operations, provide a seamless shopping experience, and stay competitive in the ever-evolving retail industry. 4. The Ways Ahead With evolving customer expectations, the demand for personalized experiences and seamless integrations will continue to drive the adoption of custom POS development. The growing integration of advanced technologies such as data analytics, artificial intelligence, and omnichannel capabilities in the cloud POS is further assisting custom cloud POS systems to offer even more sophisticated features and insights, such as enhanced POS security and POS network. On account of this, businesses are able to adapt their POS systems to specific requirements and gain deeper insights into customer behavior, optimize operations, and make data-driven decisions. As custom cloud POS development provide robust POS security measures and compliance with emerging regulations, ensuring the protection of sensitive customer data and mitigating the risk of data breaches, the demand for these modern POS system will significantly increase across the retail industry in the coming years.

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POS Retail

Top 10 Must-Read Point of Sale Books for Businesses to Master Payments

Article | July 11, 2023

Discover top point of sale books and dive into valuable insights, strategies, and industry tactics to optimize payment systems, improve CX, and stay at the forefront of emerging trends in the market. Point of sale (POS) solutions serve as the cornerstone of payment processing, encompassing the technology, processes, and strategies in evolving business landscape today. These solutions are the pivotal intersection where customers and businesses come together to complete purchases, making it a critical component of any business' infrastructure. They enable businesses to streamline sales processes, accurately track inventory, gain valuable insights into customer behavior, and optimize overall efficiency. As businesses strive to optimize payment processes, enhance customer experiences, and safeguard sensitive data, the need for comprehensive resources becomes paramount. The article provides carefully curated point of sale books, offering invaluable insights, strategies, and industry best practices to empower businesses to navigate the intricacies of payment systems confidently. By embracing the wealth of information contained within these must-read POS books, organizations can gain a competitive edge, improve operational efficiency, foster customer loyalty, and unlock the full potential of their payment infrastructure. Design and Implementation of Electronic Payment System Gateway Author – Olayinka Owolabi, Ailya Izhar, Aihab Khan, Malik Sikandar, Wajeeh Javed, and Shiraz Baig A comprehensive book, ‘Design and Implementation of Electronic Payment System Gateway’, provides an overview of the crucial role played by electronic payment system gateways in facilitating secure and efficient transactions. The book addresses the key requirements of both customers and merchants in utilizing a trustworthy and robust gateway for online payments. Recognizing the prevailing skepticism surrounding local online payment systems, the authors, Olayinka Owolabi, Ailya Izhar, Aihab Khan, Malik Sikandar, Wajeeh Javed, and Shiraz Baig, emphasize the need for enhanced security and privacy measures to instill confidence among users. With a focus on meeting diverse needs and ensuring a seamless user experience, this book is an invaluable resource for businesses seeking to navigate the complexities of electronic payment systems and establish a reliable gateway that inspires trust and delivers optimal performance. A Small Business Guide to Understanding Cloud-Based Point of Sale (POS) Systems Author – Keith Christy ‘A Small Business Guide to Understanding Cloud-Based Point of Sale (POS) Systems’ offers a comprehensive resource for business owners seeking to harness the power of cloud-based POS systems for driving growth and enhancing operational efficiency. The POS book, authored by Keith Christy, highlights the inherent advantages of cloud-based solutions, empowering business owners to manage their operations and generate revenue from anywhere in the world. With a focus on leveraging the right applications to optimize business performance, the book provides valuable insights into selecting the ideal POS system by outlining seven crucial questions to ask potential vendors. Additionally, it emphasizes the long-term benefits of cloud-based systems, showcasing how they can effectively engage customers even after they have left the premises and make informed decisions, save time, reduce costs, and unlock the full potential of their POS investment. Payment Gateway Solutions: Everything You Need to Know Author – Anirudh Kataria An indispensable resource tailored for online business owners, ‘Payment Gateway Solutions: Everything You Need to Know,’ provides a comprehensive understanding of payment gateways. With beginners in mind, this book presents a detailed exploration of all essential aspects related to payment gateways. It acknowledges that not everyone possesses expertise in this domain and therefore, provides a concise yet comprehensive summary of payment gateway fundamentals. From core concepts to practical implementation strategies, the author, Anirudh Kataria, offers invaluable insights into the functioning of payment gateways and how they can effectively charge customers in their online businesses. With the knowledge acquired from this resource, readers can confidently navigate the intricacies of payment gateway solutions and make informed decisions for their enterprises. High Risk Merchant Account & Payment Gateway Solutions Author – Anirudh Kataria Authored by renowned industry expert Anirudh Kataria, ‘High Risk Merchant Account & Payment Gateway Solutions’ is an invaluable resource that caters to new entrepreneurs embarking on their business ventures with utmost fidelity. The author intends to provide practical and valuable information to assist readers in comprehending various business strategies and their potential outcomes. This book aims to empower individuals and enhance their confidence in navigating the complexities of establishing a business by sharing personal insights and tricks. With a focus on learning and personal growth, the book comprehensively explains high-risk merchant account establishment and effective payment gateway solutions. By immersing themselves in this vast pool of knowledge, readers can acquire the necessary skills and understanding to overcome barriers and challenges along their entrepreneurial journey. Payment Gateway Secrets Author – Avinash Chandra ‘Payment Gateway Secrets’ is a comprehensive book written specifically for startups, small businesses, and brands seeking guidance in selecting the ideal payment gateway for their eCommerce stores. Acknowledging the challenges entrepreneurs face in making this critical decision, the author, Avinash Chandra, presents a thoughtfully curated list of the top 10 best online payment gateways in India. With a focus on providing valuable insights and recommendations, this book simplifies the process of choosing the most suitable payment gateway. Readers can gain a thorough understanding of their unique features, benefits, and applicability to various business needs. Regardless of whether readers are running startups, small businesses, or established brands, this resource empowers them to navigate the complex landscape of payment gateways and optimize the success of their eCommerce endeavors. Proposed Gateway Architecture for an E-Payment System Author – Ankush Khere, Mayur Patankar, and Klesh Shrirame The book, ‘Proposed Gateway Architecture for an E-Payment System,’ offers a detailed overview of electronic Payment Gateway Architecture, addressing the requirements from both customers and merchants' perspectives. The book identifies the prevalent lack of trust in local online payment gateways due to security concerns and aims to provide a secure electronic payment system that fulfills all requirements while prioritizing security and privacy. The authors, Ankush Khere, Mayur Patankar, and Klesh Shrirame, designed and developed a Proposed Gateway Architecture for E-Payment System with multilevel packet security, instilling trust in customers. Furthermore, the book conducts a comparative evaluation of various e-payment systems available, analyzing their features, advantages, and disadvantages for customers, merchants, e-payment service providers, and financial institutions. Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional Author – Carol Coye Benson, Scott Loftesness, and Russ Jones A definitive resource, ‘Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional,’ provides an insightful examination of the various payment systems operating within the United States. The authors, Carol Coye Benson, Scott Loftesness, and Russ Jones, delve into the inner workings of these systems, encompassing cards, checks, Automated Clearing House (ACH), wires, and cash, which facilitate the seamless movement of funds between consumers and enterprises. With the third edition featuring updated information on each system, an additional chapter on payments innovation, and a glossary of industry terminology, readers can stay abreast of the latest developments and enhance their expertise in navigating the dynamic landscape of payment systems in the United States. The Payments Industry: The Complete Beginner's Guide to Payment Systems Author – Nate Seidel ‘The Payments Industry: The Complete Beginner's Guide to Payment Systems’ serves as a fundamental resource that offers a detailed introduction to the realm of payment systems. With a focus on the electronic infrastructure enabling seamless money transfers between bank accounts, the author, Nate Seidel, explores the underlying hardware, software, and communication networks that form the backbone of these systems. The book encompasses a wide range of payment methods, including credit cards, debit cards, and digital wallets and elucidates the essential role played by payment systems as the 'plumbing' for financial transactions. This guide equips beginners with a solid foundation in understanding the payments industry, enabling them to navigate its complexities and make informed decisions in this ever-evolving landscape. Payment Processes for Identity Federations: the SAML-based Payment Approach Author – David J. Lutz Authored by David J. Lutz, ‘Payment Processes for Identity Federations: the SAML-based Payment Approach’ is a definitive resource that provides a complete exploration of payment processes within identity federations, with a specific focus on the Security Assertion Markup Language (SAML)-based payment approach. This authoritative book delves into the unique challenges and considerations involved in integrating payment systems within the framework of identity federations. It also offers valuable insights into how businesses can leverage their existing identity federation infrastructure to enable seamless and secure payment transactions. With a strong emphasis on both the business implications and technical intricacies, this book serves as an indispensable reference for payment professionals, identity federation stakeholders, and individuals seeking a deeper understanding of the intersection between payment processes and identity federations. Trusting Mobile Payment: How The Trust-Factor Forms the Mobile Payment Process Author – Andrea Bauer With extensive expertise and profound industry insights, Andrea Bauer presents a comprehensive exploration of the role of trust in the development and establishment of mobile payment services in the book: Trusting Mobile Payment: How The Trust-Factor Forms the Mobile Payment Process. Bauer delves into the complicated question of trust, examining its precise nature, functions within the realm of technical solutions, and the essential aspects and determinants relevant to mobile payment services. With meticulous analysis, the book offers valuable insights into the complex dynamics between trust and mobile payments, catering to the needs of businesses and stakeholders navigating the evolving landscape of mobile payment systems. It stands as an authoritative resource, equipping industry professionals and researchers with a comprehensive understanding of the interplay between trust and the mobile payment process. Conclusion Mastering payments is an essential endeavor for any business aiming for success in the digital era. Delving into the wealth of knowledge presented in the top 10 must-read point of sale books, individuals can acquire an all-around understanding of payment systems, optimize customer experiences, implement robust security measures, and stay abreast of emerging trends. These POS quick books offer distinct perspectives and practical strategies that can be directly applied to enhance growth, bolster security, and provide exceptional payment experiences within a business. With these invaluable resources in hand, individuals can embark on a transformative journey toward becoming experts in the field of payments.

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Cloud Based POS

Elevating Payment Experiences: Unmasking Top 15 POS Solution Providers

Article | September 7, 2023

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud based POS systems. A significant transition from traditional POS systems to cloud based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging payment technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud POS system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the ability to access real-time data is crucial. Cloud based point of sale systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud based POS systems and make the switch to ensure long-term success and growth.

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POS Retail

Top 10 POS Certifications and Courses to Simplify Payment Management

Article | August 17, 2023

Discover cutting-edge innovations, learn about operational efficiencies, and explore ways to enhance customer experiences through modern POS solutions with the most awaited POS events in 2023. As the significance of customer satisfaction, efficient inventory management, and omnichannel experience grew, the adoption of Point-of-Sale (POS) systems has gained significant momentum in the last few years. These advanced systems offer businesses numerous benefits, including enhanced efficiency, real-time data analytics, and seamless integration with other essential operations. With the addition of features, such as time data accessibility, seamless integration with other business operations, enhanced mobility, and automatic software updates, these cloud POS solutions empower businesses to make informed decisions, improve operational efficiency, provide personalized customer experiences, and adapt quickly to changing market demands. To stay at the forefront of this technological revolution and garner the latest insights in the sector, industry professionals and enthusiasts are flocking to various events and conferences dedicated to cloud POS. Here are some of the top payment-related POS conferences for businesses to attend: The Payment & Innovation Forum 2023 November 16-17, 2023 | Budapest (Hungary) The Payment & Innovation Forum 2023 is a premier event that brings together industry leaders, experts, and innovators in the banking and fintech sectors. With a focus on the European Union regulatory landscape, the forum explores the safe and responsible adoption of the latest innovation trends in banking. Speakers, including Javier Santamaría, The Chair of the European Payments Council; Daniela Bobocea, Chief Digital Officer at Digital Banker; and others, will share valuable insights and exchange ideas on the evolving payments landscape. Attendees can expect insightful discussions on topics such as the new era of customer experience, the relationship between fintech and banks, disruptions and digital banking trends, regulation and innovation, instant payment solutions, and the future of EU cybersecurity. Driving the Future of Ecommerce in Asia Pacific October 11-12, 2023 | Marina Bay (Singapore) Driving the Future of Ecommerce in Asia Pacific, eCommerce Expo Asia is back in 2023 for its highly anticipated fourth edition. With an impressive lineup of industry experts, including David Jou, CEO & Co-Founder of Pomelo Fashion; Jay Teo, Head of Point of Sales Business at Shopline; Alexandra Morris, APAC Head of Marketing at BigCommerce; and Jay Jenkins, Global Tech Evangelist at BytePlus, the event will shed light on the latest innovation and highlight game-changing solutions that will propel their ecommerce endeavors forward. Attendees can expect insightful keynote speeches, informative panel discussions, and thought-provoking sessions on the emerging trends and strategies driving the future of ecommerce in the Asia-Pacific region. Advanced E-Commerce & Retail Expo October 25-27, 2023 | Makuhari Messe (Japan) Advanced E-Commerce & Retail Expo is a comprehensive event showcasing a wide range of products and solutions tailored for the retail and ecommerce industries. It focuses on store operations, customer attraction, customer service, and online-offline store connectivity. The POS event presents professionals from various sectors, such as retail, ecommerce, food and service, manufacturing, and management of industries like hotel and leisure, making it a valuable platform to explore cutting-edge solutions that drive business growth. Attendees can expect to connect with industry experts, discover innovative technologies, and gain insights into the latest trends in retail, ecommerce, marketing, logistics, and systems. Los Angeles eCommerce Summit 2024 May 16, 2024 | Los Angeles (California) Los Angeles eCommerce Summit 2024 is a highly anticipated one-day event that brings together a curated group of local eCommerce experts, decision-makers, and industry professionals from the vibrant LA area. The conference is thoughtfully designed to deliver high-impact impressions through panel discussions, presentations, and one-on-one meetings covering a wide range of topics such as eCommerce strategy, marketing, operations, customer experience, payment solutions, shipping logistics, and loyalty programs. With industry leaders and innovators from established retailers and brands as participating speakers, attendees can expect to gain valuable insights, forge meaningful connections, and stay ahead in the ever-evolving eCommerce landscape. Payments Summit February 26-⁠28, 2024 | California (USA) Hosted by Secure Technology Alliance, the 16th annual Payments Summit will be held in conjunction with an Identity Summit, as well as the Winter Member Meeting of the U.S. Payments Forum and Identity Access Forum. Under the theme of ’Smarter Faster Payments,’ the summit showcases renowned keynote speakers Ben Nemtin, no. 1 New York Times bestselling author and Shola Richards, Founder of The Positivity Solution, who will share their invaluable insights on the future of payments. With a focus on enhancing the user experience, improving decision-making, and reinforcing security measures, Smarter Faster Payments is an important industry event for those seeking to stay ahead of the curve and make a meaningful impact in the world of payments. Payments Forum May 6-8, 2024 | Florida (USA) Payments Forum is a premier event where industry experts, leaders, and decision-makers from financial institutions, card issuers, payments processors, merchants, and retailers gather for strategic discussions on revenue growth and product development. This POS event serves as a vital platform for attendees to gain valuable insights into the latest technological advancements, regulatory impacts, and the evolving landscape of consumer behavior. With a focus on innovation, digital transformation, and staying ahead of industry trends, the Payments Forum provides a unique opportunity for professionals to exchange knowledge, explore new options, and drive their organizations toward success in the dynamic payments sector. PAY360 Conference March 19-20, 2024 | London (UK) An essential event, the PAY360 Conference, is where professionals in the payments industry come together to navigate the ever-evolving landscape of the payments ecosystem. With speakers such as Kosta Du, Founder and CEO of Dapio; Charles Damen, Chief Product Officer at Token; and Denise Johansson. Co-CEO and Co-Founder of Enfuce, on the deck, the conference provides a unique platform for networking, collaboration, and knowledge-sharing. Recognizing the growing demand, this POS event has expanded to a larger venue, reflecting its status as the preferred meeting point for forging partnerships, acquiring new customers, and influencing policy. By pushing boundaries and going the extra mile, PAY360 is committed to serving and benefiting the payments community, enabling attendees to stay ahead of the curve and thrive in this dynamic and fast-paced sector. MoneyLIVE Summit March 6-7, 2024 | London (UK) MoneyLIVE Summit, held in the world's FinTech capital, is the premier global event for payments and banking professionals. Bringing together industry leaders at the forefront of their fields, this POS summit serves as the epicenter of ground-breaking partnerships, amplifying innovation, and nurturing the brightest ideas. With five remarkable stages to choose from, attendees can delve into a wide range of topics, including open banking, new revenue models, payments innovation, digital identities, and more. MoneyLIVE Summit provides a unique platform to stay informed, inspired, and connected with the latest trends and advancements shaping the payments and banking landscape, making it an important event for industry professionals seeking to drive success and embrace the future of finance. Smarter Faster Payments 2024 May 6-9, 2024 | Miami (USA) Smarter Faster Payments 2024 is an exceptional industry event that recognizes the transformative power of technology and information in revolutionizing the world of payments. This POS event is dedicated to organizations that are at the forefront of driving innovation, delivering value through groundbreaking solutions and services, and utilizing these advancements to meet their business requirements and engage with customers. With a focus on enhancing the user experience, empowering decision-making processes, and ensuring robust security measures, Smarter Faster Payments offers a unique platform for diverse organizations to come together, share insights, and explore the latest trends and strategies in the payments landscape. Attendees can expect to gain valuable knowledge, establish meaningful connections, and stay ahead of the curve in this dynamic and rapidly evolving industry. CMO in eCommerce Conference - 2023 September 27, 2023 | Online A must-attend event, The CMO in eCommerce Conference - 2023, designed specifically for eCommerce Chief Marketing Officers (CMOs) looking to optimize their online stores and drive business success. This POS conference brings together a panel of experienced eCommerce CMOs who understand the challenges of managing and developing thriving online businesses. With a wealth of knowledge and practical advice to share, these industry experts will provide valuable insights on optimizing store performance, enhancing customer engagement, and boosting sales. Attendees can gain critical insights into the latest trends, platforms, tools, and apps, gaining a competitive edge and making their marketing efforts more effective. The Future of POS The future of Point-of-Sale (POS) is poised for significant transformation through the integration of cloud-based technologies. Attending the top 10 POS conferences in 2023 presents a remarkable opportunity for industry professionals to gain invaluable insights and stay abreast of the latest advancements in this ever-evolving field. These conferences serve as vibrant platforms where retailers, technology providers, and industry enthusiasts can converge, share knowledge, and forge meaningful connections. Attendees can stay ahead of the curve by participating in these events, leveraging the power of cloud-based POS systems to enhance operational efficiency, improve customer experiences, and drive business growth.

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POS Solutions

Elevating Point of Sale: The Ultimate List of Top 10 Cloud POS Tools

Article | July 28, 2023

Contents 1.Introduction 2.POS-related Problems Faced by Modern Retailers 2.1 Security (absence of PCI compliance) 2.2 Insufficient Technical Support 2.3 Network Reliability and Downtime 2.4 Scalability and Flexibility 2.5 No Mobile App Version Option 3 Custom Cloud POS Development: Solving Modern POS Problems 4 TheWays Ahead 1. Introduction With the rapidly changing retail landscape, retailers are constantly looking for effective and innovative ways to provide secure and quick transactions with the ability to monitor and track the sales plan execution. As a result, they are increasingly looking for innovative POS systems, such as mobile app-based POS, with the latest capabilities that can collect data from inventory, customer, and payment sources for making deeper analysis and reporting on the company’s performance. Traditional off-the-shelf POS systems and POS withdrawal networks are not equipped to cover all requirements and needs of the retailers, which causes numerous problems after implementation. Custom cloud POS development allows for reviewing all these problems and risks before deployment, where they consider all the peculiarities and requirements, including POS security and POS network, as a business owner. In addition to the deepening trend of customization, businesses are increasingly focusing on building customized cloud POS development that meets their exact requirements. 2. POS-related Problems Faced by Modern Retailers Retail businesses implement POS software and applications for better data management, inventory management, finance and payments management, sales data analytics, and precise report generation. Every organization chooses a POS system based on its required feature set. However, POS implementation frequently is unable to address all issues that arise in the processes that it is required to resolve. Here are some of the most common POS problems that retailers face: 2.1 Absence of PCI Compliance and Security One of the significant challenges modern retailers face during the implementation of conventional POS systems is the absence of Payment Card Industry (PCI) compliance which hamper POS security. This poses a serious security risk as it leaves retailers vulnerable to potential data breaches and compromises customer payment information. Therefore, ensuring the implementation of robust POS system security measures and complying with PCI standards becomes imperative for businesses and retailers to safeguard sensitive data and maintain customer trust. 2.2 Insufficient Technical Support Another hurdle modern retailers face is the lack of adequate POS technical support during the implementation process. Inadequate support can result in delays, system malfunctions, and difficulties in troubleshooting technical issues. As a result, retailers require prompt assistance to address any technical glitches that may arise, ensuring smooth operations and minimizing disruptions to their business activities. 2.3 Network Reliability and Downtime In a fast-paced retail environment, where transactions must be processed swiftly and seamlessly, any disruptions or slowdowns in the POS network can lead to significant revenue losses and customer dissatisfaction. Retailers heavily rely on a stable POS network connection to ensure real-time inventory updates, accurate pricing, and efficient payment processing. Therefore, any network outages or connectivity issues can hamper the smooth functioning of the POS system and adversely impact the overall business operations. 2.4 Scalability and Flexibility Retail businesses often experience fluctuations in demand, particularly during peak seasons or promotional campaigns. Due to this, they require POS systems that can efficiently handle high transaction volumes and accommodate additional functionalities or integrations as the business grows. However, many retailers encounter challenges when trying to scale their existing POS infrastructure to meet the evolving needs of their business. The lack of scalability and flexibility can hinder their ability to adapt to changing market dynamics and may result in operational inefficiencies and missed growth opportunities. 2.5 No Mobile App Version Option With the increasing adoption of mobile devices and the growing demand for mobile shopping experiences, the absence of a mobile app version for the POS system poses a problem for modern retailers. Not having a mobile POS app version restricts retailers from offering convenient mobile-based transactions and limits their ability to cater to customers' changing preferences. A retailers system enables retailers to enhance customer engagement, improve convenience, and tap into the growing mobile commerce market. 3. Custom Cloud POS Development: Solving Modern POS Problems Custom cloud POS development offers a comprehensive solution to the challenges faced by modern retailers during the implementation of POS systems. It addresses security concerns by incorporating robust measures, including encryption protocols and adherence to PCI compliance standards. Retailers can work closely with experienced developers to ensure the system safeguards sensitive customer payment information, enhancing trust and confidence in their brand.Additionally, custom development provides tailored technical support, allowing retailers to define their specific requirements and receive prompt assistance. This minimizes disruptions and ensures smooth operations throughout the implementation process.Custom cloud POS development enables retailers to choose a reliable system provider, negotiating service-level agreements to guarantee uninterrupted connectivity and fast response times. This also assists retailers in adapting the system to their changing needs and integrating a mobile app based POS system to enhance customer engagement and align with the growing trend of mobile commerce.Retailers can create a seamless mobile experience, enabling customers to make purchases, access loyalty programs, and check inventory conveniently from their mobile devices by collaborating with developers. The adoption of custom cloud POS development assists retailers to optimize their operations, provide a seamless shopping experience, and stay competitive in the ever-evolving retail industry. 4. The Ways Ahead With evolving customer expectations, the demand for personalized experiences and seamless integrations will continue to drive the adoption of custom POS development. The growing integration of advanced technologies such as data analytics, artificial intelligence, and omnichannel capabilities in the cloud POS is further assisting custom cloud POS systems to offer even more sophisticated features and insights, such as enhanced POS security and POS network. On account of this, businesses are able to adapt their POS systems to specific requirements and gain deeper insights into customer behavior, optimize operations, and make data-driven decisions. As custom cloud POS development provide robust POS security measures and compliance with emerging regulations, ensuring the protection of sensitive customer data and mitigating the risk of data breaches, the demand for these modern POS system will significantly increase across the retail industry in the coming years.

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POS Retail

Top 10 Must-Read Point of Sale Books for Businesses to Master Payments

Article | July 11, 2023

Discover top point of sale books and dive into valuable insights, strategies, and industry tactics to optimize payment systems, improve CX, and stay at the forefront of emerging trends in the market. Point of sale (POS) solutions serve as the cornerstone of payment processing, encompassing the technology, processes, and strategies in evolving business landscape today. These solutions are the pivotal intersection where customers and businesses come together to complete purchases, making it a critical component of any business' infrastructure. They enable businesses to streamline sales processes, accurately track inventory, gain valuable insights into customer behavior, and optimize overall efficiency. As businesses strive to optimize payment processes, enhance customer experiences, and safeguard sensitive data, the need for comprehensive resources becomes paramount. The article provides carefully curated point of sale books, offering invaluable insights, strategies, and industry best practices to empower businesses to navigate the intricacies of payment systems confidently. By embracing the wealth of information contained within these must-read POS books, organizations can gain a competitive edge, improve operational efficiency, foster customer loyalty, and unlock the full potential of their payment infrastructure. Design and Implementation of Electronic Payment System Gateway Author – Olayinka Owolabi, Ailya Izhar, Aihab Khan, Malik Sikandar, Wajeeh Javed, and Shiraz Baig A comprehensive book, ‘Design and Implementation of Electronic Payment System Gateway’, provides an overview of the crucial role played by electronic payment system gateways in facilitating secure and efficient transactions. The book addresses the key requirements of both customers and merchants in utilizing a trustworthy and robust gateway for online payments. Recognizing the prevailing skepticism surrounding local online payment systems, the authors, Olayinka Owolabi, Ailya Izhar, Aihab Khan, Malik Sikandar, Wajeeh Javed, and Shiraz Baig, emphasize the need for enhanced security and privacy measures to instill confidence among users. With a focus on meeting diverse needs and ensuring a seamless user experience, this book is an invaluable resource for businesses seeking to navigate the complexities of electronic payment systems and establish a reliable gateway that inspires trust and delivers optimal performance. A Small Business Guide to Understanding Cloud-Based Point of Sale (POS) Systems Author – Keith Christy ‘A Small Business Guide to Understanding Cloud-Based Point of Sale (POS) Systems’ offers a comprehensive resource for business owners seeking to harness the power of cloud-based POS systems for driving growth and enhancing operational efficiency. The POS book, authored by Keith Christy, highlights the inherent advantages of cloud-based solutions, empowering business owners to manage their operations and generate revenue from anywhere in the world. With a focus on leveraging the right applications to optimize business performance, the book provides valuable insights into selecting the ideal POS system by outlining seven crucial questions to ask potential vendors. Additionally, it emphasizes the long-term benefits of cloud-based systems, showcasing how they can effectively engage customers even after they have left the premises and make informed decisions, save time, reduce costs, and unlock the full potential of their POS investment. Payment Gateway Solutions: Everything You Need to Know Author – Anirudh Kataria An indispensable resource tailored for online business owners, ‘Payment Gateway Solutions: Everything You Need to Know,’ provides a comprehensive understanding of payment gateways. With beginners in mind, this book presents a detailed exploration of all essential aspects related to payment gateways. It acknowledges that not everyone possesses expertise in this domain and therefore, provides a concise yet comprehensive summary of payment gateway fundamentals. From core concepts to practical implementation strategies, the author, Anirudh Kataria, offers invaluable insights into the functioning of payment gateways and how they can effectively charge customers in their online businesses. With the knowledge acquired from this resource, readers can confidently navigate the intricacies of payment gateway solutions and make informed decisions for their enterprises. High Risk Merchant Account & Payment Gateway Solutions Author – Anirudh Kataria Authored by renowned industry expert Anirudh Kataria, ‘High Risk Merchant Account & Payment Gateway Solutions’ is an invaluable resource that caters to new entrepreneurs embarking on their business ventures with utmost fidelity. The author intends to provide practical and valuable information to assist readers in comprehending various business strategies and their potential outcomes. This book aims to empower individuals and enhance their confidence in navigating the complexities of establishing a business by sharing personal insights and tricks. With a focus on learning and personal growth, the book comprehensively explains high-risk merchant account establishment and effective payment gateway solutions. By immersing themselves in this vast pool of knowledge, readers can acquire the necessary skills and understanding to overcome barriers and challenges along their entrepreneurial journey. Payment Gateway Secrets Author – Avinash Chandra ‘Payment Gateway Secrets’ is a comprehensive book written specifically for startups, small businesses, and brands seeking guidance in selecting the ideal payment gateway for their eCommerce stores. Acknowledging the challenges entrepreneurs face in making this critical decision, the author, Avinash Chandra, presents a thoughtfully curated list of the top 10 best online payment gateways in India. With a focus on providing valuable insights and recommendations, this book simplifies the process of choosing the most suitable payment gateway. Readers can gain a thorough understanding of their unique features, benefits, and applicability to various business needs. Regardless of whether readers are running startups, small businesses, or established brands, this resource empowers them to navigate the complex landscape of payment gateways and optimize the success of their eCommerce endeavors. Proposed Gateway Architecture for an E-Payment System Author – Ankush Khere, Mayur Patankar, and Klesh Shrirame The book, ‘Proposed Gateway Architecture for an E-Payment System,’ offers a detailed overview of electronic Payment Gateway Architecture, addressing the requirements from both customers and merchants' perspectives. The book identifies the prevalent lack of trust in local online payment gateways due to security concerns and aims to provide a secure electronic payment system that fulfills all requirements while prioritizing security and privacy. The authors, Ankush Khere, Mayur Patankar, and Klesh Shrirame, designed and developed a Proposed Gateway Architecture for E-Payment System with multilevel packet security, instilling trust in customers. Furthermore, the book conducts a comparative evaluation of various e-payment systems available, analyzing their features, advantages, and disadvantages for customers, merchants, e-payment service providers, and financial institutions. Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional Author – Carol Coye Benson, Scott Loftesness, and Russ Jones A definitive resource, ‘Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional,’ provides an insightful examination of the various payment systems operating within the United States. The authors, Carol Coye Benson, Scott Loftesness, and Russ Jones, delve into the inner workings of these systems, encompassing cards, checks, Automated Clearing House (ACH), wires, and cash, which facilitate the seamless movement of funds between consumers and enterprises. With the third edition featuring updated information on each system, an additional chapter on payments innovation, and a glossary of industry terminology, readers can stay abreast of the latest developments and enhance their expertise in navigating the dynamic landscape of payment systems in the United States. The Payments Industry: The Complete Beginner's Guide to Payment Systems Author – Nate Seidel ‘The Payments Industry: The Complete Beginner's Guide to Payment Systems’ serves as a fundamental resource that offers a detailed introduction to the realm of payment systems. With a focus on the electronic infrastructure enabling seamless money transfers between bank accounts, the author, Nate Seidel, explores the underlying hardware, software, and communication networks that form the backbone of these systems. The book encompasses a wide range of payment methods, including credit cards, debit cards, and digital wallets and elucidates the essential role played by payment systems as the 'plumbing' for financial transactions. This guide equips beginners with a solid foundation in understanding the payments industry, enabling them to navigate its complexities and make informed decisions in this ever-evolving landscape. Payment Processes for Identity Federations: the SAML-based Payment Approach Author – David J. Lutz Authored by David J. Lutz, ‘Payment Processes for Identity Federations: the SAML-based Payment Approach’ is a definitive resource that provides a complete exploration of payment processes within identity federations, with a specific focus on the Security Assertion Markup Language (SAML)-based payment approach. This authoritative book delves into the unique challenges and considerations involved in integrating payment systems within the framework of identity federations. It also offers valuable insights into how businesses can leverage their existing identity federation infrastructure to enable seamless and secure payment transactions. With a strong emphasis on both the business implications and technical intricacies, this book serves as an indispensable reference for payment professionals, identity federation stakeholders, and individuals seeking a deeper understanding of the intersection between payment processes and identity federations. Trusting Mobile Payment: How The Trust-Factor Forms the Mobile Payment Process Author – Andrea Bauer With extensive expertise and profound industry insights, Andrea Bauer presents a comprehensive exploration of the role of trust in the development and establishment of mobile payment services in the book: Trusting Mobile Payment: How The Trust-Factor Forms the Mobile Payment Process. Bauer delves into the complicated question of trust, examining its precise nature, functions within the realm of technical solutions, and the essential aspects and determinants relevant to mobile payment services. With meticulous analysis, the book offers valuable insights into the complex dynamics between trust and mobile payments, catering to the needs of businesses and stakeholders navigating the evolving landscape of mobile payment systems. It stands as an authoritative resource, equipping industry professionals and researchers with a comprehensive understanding of the interplay between trust and the mobile payment process. Conclusion Mastering payments is an essential endeavor for any business aiming for success in the digital era. Delving into the wealth of knowledge presented in the top 10 must-read point of sale books, individuals can acquire an all-around understanding of payment systems, optimize customer experiences, implement robust security measures, and stay abreast of emerging trends. These POS quick books offer distinct perspectives and practical strategies that can be directly applied to enhance growth, bolster security, and provide exceptional payment experiences within a business. With these invaluable resources in hand, individuals can embark on a transformative journey toward becoming experts in the field of payments.

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Citi Integrates U.S. Institutional eCommerce Payments and Electronic Bill Presentment Platforms

Citi | October 31, 2022

Spring by Citi, Citi’s digital payments service enabling ecommerce and B2B funds flows launched in the U.S. in 2020, has now been fully integrated with Citi® Present and Pay, Citi’s electronic bill presentment platform. The combined solution offers comprehensive digital payment acceptance and electronic bill presentment in one integrated platform. With the new solution, Citi’s institutional clients will now have the ability to both collect payments across a full range of U.S. payment methods and provide world-class digital billing capabilities through a single contracting structure with Citi and a single technical integration, helping them save time and streamlining implementation. Previously, support for all relevant payment methods would have required a connection to an external third party – this comprehensive solution now makes it possible for payment acceptance all in one single contracting structure with Citi. “For many companies, the ability to offer their customers a fully digital billing experience can be very complex; requiring various third parties, and it is often expensive to migrate away from using manual, time-intensive paper-based processes,This new combined solution gives our clients an easier way to digitize their invoice presentment and payment processes, providing additional payment options to their customers.” Anupam Sinha, North America Payments and Receivables Head, Citi Treasury and Trade Solutions. The combined solution helps institutional clients simplify access to the following services through a single contracting structure and technical integration: More options for their customers to pay from a wide range of U.S. payment methods, including credit and debit cards, ACH direct debit and real-time Requests for Payment, and alternative payment methods such as digital wallets Ability for their customers to receive and pay their bills via a variety of methods, including web/mobile web, secure email, SMS text and voice (automated IVR and live customer service) Ability to validate payer bank account details in real-time to help ensure compliance with NACHA related to ACH direct debits without needing an additional technical integration with another third party As a trusted treasury bank to leading enterprises, we are always looking for ways to make it easier for our clients to use our solutions and we are constantly innovating to help reduce friction for them," continued Sinha. “The integration of Spring by Citi with Citi Present and Pay is one of several initiatives targeted at helping institutional billers address pain points associated with accepting digital payments. About Spring by Citi Spring by Citi is an end-to-end digital payments service enabling ecommerce and B2B funds flows, globally. Built on top of Citi TTS's industry-leading and proprietary payments network, Spring by Citi delivers seamless market-relevant payment experiences, combined with a robust set of globally consistent treasury solutions. This comprehensive solution helps businesses optimize their marketplace payments, business-to-business and direct-to-consumer transaction flows. In parallel, Citi's embedded FX, enhanced reconciliation and reporting capabilities help ensure that the critical needs of corporate treasury, payment operations, marketing and sales teams are met. For more information, visit www.spring.citi.com. About Citi® Present and Pay Citi Present and Pay enables clients to distribute digital billing information across multiple communication channels based on a consumer’s preference, including secure email, SMS text, Interactive Voice Recognition / phone, web and mobile web experiences, and digital voice assistants. The omni-channel electronic bill presentment and payment platform also collects corresponding payments via multiple forms of payments. Citi Treasury and Trade Solutions (TTS) enables our clients' success by providing an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry's largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering the industry a comprehensive range of digitally enabled treasury, trade and liquidity management solutions. About Citi Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.

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POS Retail

FRAME Deploys NewStore Omnichannel Platform to Power the Brand's Modern Retail Experience

NewStore | March 29, 2022

NewStore, a modular, mobile-first omnichannel cloud platform for retail brands worldwide, announced today that American fashion brand FRAME has launched the NewStore Omnichannel Platform across its retail business. By powering the brand's mobile point-of-sale (mPOS), order management, inventory, and store fulfillment solutions, NewStore is now the backbone of FRAME's retail operations. FRAME is known for its collections in denim, cotton, leather, and cashmere, and it strives to design a modern versatile wardrobe with the finest natural materials. The fashion brand sells its products through e-commerce, wholesale, and in 15 retail stores today. Most recently, FRAME opened its first international store in London, expanding its global footprint. As it continues to grow its retail presence, FRAME is reinvigorating its customer experience and prioritizing technology's role in creating a seamless shopping journey. "While we pride ourselves on providing an excellent customer experience, we're always looking for ways to enhance our shopping journey by blending our online and offline channels in a friction-free way," said Jens Grede, Co-founder, FRAME. "NewStore is enabling us to optimize our growing business with omnichannel capabilities that scale and create an even more personalized shopping experience." Through its partnership with NewStore, FRAME is enabling its employees with the tools and data required to provide the best shopping experience possible. Store associates can view sales, gauge product inventory across store locations, and complete mobile checkouts to improve customer convenience and maximize profitability. Now that all of FRAME's store locations are live on the platform, the brand will work with NewStore to further enhance the customer journey by rolling out features that allow employees to better guide shoppers and create more meaningful relationships. "Retail stores should be operating as an extension of e-commerce. Customers want seamless access to products, modern fulfillment options at little to no cost, and quick and contactless payments. These expectations are difficult to meet without a global omnichannel solution. With enterprise-wide access to inventory and the right technology in place, FRAME is offering the direct-to-consumer experience that is required to win in retail today. This is critical as they grow the business." Stephan Schambach, Founder and CEO, NewStore About FRAME FRAME is an American fashion brand renowned for its collections in denim, cotton, leather and cashmere. The company's founders Erik Torstensson and Jens Grede strive to design a modern versatile wardrobe through signature denim fits, cotton shirting and coveted leather pieces. Since the brand's inception in 2012 in Los Angeles, California, FRAME has evolved from making handcrafted denim to offering ready-to-wear and accessories collections in the finest natural materials. FRAME is committed to sustainable and fair manufacturing practices, balancing profit with a commitment to people and planet. Today, FRAME is sold through its own retail stores and e-commerce as well as through leading department stores and boutiques across the world. About NewStore NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.

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POS Solutions

Mercaux Announces Release of Next Generation POS that Decomposes Experience, Basket, and Checkout Layers

Mercaux | March 17, 2022

Mercaux, The Next Generation In-Store Experience Platform, today announces an extension of its in-store suite to include Next Generation POS. The arrival introduces decomposed basket and checkout layers, resulting in a fluid, flexible and fast checkout process, irrespective of where the omnichannel journey started or finished, or method of payment the customer wishes to use. Where legacy monolithic POS has remained stagnant for many years, delivering little in the way of value to retailers, Mercaux's fully composable, cloud-based and API-first solution derives true business value, and provides a frictionless authentication, cross-channel basket transfer and checkout experience for customers. Next Generation POS from Mercaux consists of a decomposed basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want. This is enabled via Mercaux's "Universal Basket" that follows the customer wherever they go and supports the rise in popularity of customers who ROPO, or those who would like to use modern payment methods including BNPL, anywhere. Furthermore, by deploying a composable vs monolithic platform, retailers now have the freedom to control how they transform their business, the flexibility to work with other Next Generation solutions of their choice, and the agility to deploy and add new functionality quickly. "Retail is behind other industries, such as banking or e-commerce, when it comes to composability. By extending our in-store experience platform though to basket and checkout, we are helping retail to take advantage of the agility and speed in which the industry can evolve to meet the heightened demands of the customer." Mercaux co-founder and ceo, Olga Kotsur Kotsur concluded, "This is an incredibly exciting development, finally allowing retailers to offer an entirely frictionless cross-channel experience and checkout process for their customers. With the pain of legacy removed, retailers can facilitate new omnichannel service models, understand true customer journeys and leverage online and payment innovations in-store - all leading to tangible top-line benefits." About Mercaux Mercaux's Composable Platform future-proofs stores. The 3-layers comprise of In-Store Experience, Universal Basket and Next Generation Checkout. The Experience layer redefines how customers interact with the physical store, through assisted selling and self-service solutions. Universal Baskets are created from these solutions that follow the customer wherever they continue their omnichannel experience. Next-Gen Checkout allows customers to complete the transaction anywhere, using any payment.

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e-commerce

Citi Integrates U.S. Institutional eCommerce Payments and Electronic Bill Presentment Platforms

Citi | October 31, 2022

Spring by Citi, Citi’s digital payments service enabling ecommerce and B2B funds flows launched in the U.S. in 2020, has now been fully integrated with Citi® Present and Pay, Citi’s electronic bill presentment platform. The combined solution offers comprehensive digital payment acceptance and electronic bill presentment in one integrated platform. With the new solution, Citi’s institutional clients will now have the ability to both collect payments across a full range of U.S. payment methods and provide world-class digital billing capabilities through a single contracting structure with Citi and a single technical integration, helping them save time and streamlining implementation. Previously, support for all relevant payment methods would have required a connection to an external third party – this comprehensive solution now makes it possible for payment acceptance all in one single contracting structure with Citi. “For many companies, the ability to offer their customers a fully digital billing experience can be very complex; requiring various third parties, and it is often expensive to migrate away from using manual, time-intensive paper-based processes,This new combined solution gives our clients an easier way to digitize their invoice presentment and payment processes, providing additional payment options to their customers.” Anupam Sinha, North America Payments and Receivables Head, Citi Treasury and Trade Solutions. The combined solution helps institutional clients simplify access to the following services through a single contracting structure and technical integration: More options for their customers to pay from a wide range of U.S. payment methods, including credit and debit cards, ACH direct debit and real-time Requests for Payment, and alternative payment methods such as digital wallets Ability for their customers to receive and pay their bills via a variety of methods, including web/mobile web, secure email, SMS text and voice (automated IVR and live customer service) Ability to validate payer bank account details in real-time to help ensure compliance with NACHA related to ACH direct debits without needing an additional technical integration with another third party As a trusted treasury bank to leading enterprises, we are always looking for ways to make it easier for our clients to use our solutions and we are constantly innovating to help reduce friction for them," continued Sinha. “The integration of Spring by Citi with Citi Present and Pay is one of several initiatives targeted at helping institutional billers address pain points associated with accepting digital payments. About Spring by Citi Spring by Citi is an end-to-end digital payments service enabling ecommerce and B2B funds flows, globally. Built on top of Citi TTS's industry-leading and proprietary payments network, Spring by Citi delivers seamless market-relevant payment experiences, combined with a robust set of globally consistent treasury solutions. This comprehensive solution helps businesses optimize their marketplace payments, business-to-business and direct-to-consumer transaction flows. In parallel, Citi's embedded FX, enhanced reconciliation and reporting capabilities help ensure that the critical needs of corporate treasury, payment operations, marketing and sales teams are met. For more information, visit www.spring.citi.com. About Citi® Present and Pay Citi Present and Pay enables clients to distribute digital billing information across multiple communication channels based on a consumer’s preference, including secure email, SMS text, Interactive Voice Recognition / phone, web and mobile web experiences, and digital voice assistants. The omni-channel electronic bill presentment and payment platform also collects corresponding payments via multiple forms of payments. Citi Treasury and Trade Solutions (TTS) enables our clients' success by providing an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry's largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering the industry a comprehensive range of digitally enabled treasury, trade and liquidity management solutions. About Citi Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.

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POS Retail

FRAME Deploys NewStore Omnichannel Platform to Power the Brand's Modern Retail Experience

NewStore | March 29, 2022

NewStore, a modular, mobile-first omnichannel cloud platform for retail brands worldwide, announced today that American fashion brand FRAME has launched the NewStore Omnichannel Platform across its retail business. By powering the brand's mobile point-of-sale (mPOS), order management, inventory, and store fulfillment solutions, NewStore is now the backbone of FRAME's retail operations. FRAME is known for its collections in denim, cotton, leather, and cashmere, and it strives to design a modern versatile wardrobe with the finest natural materials. The fashion brand sells its products through e-commerce, wholesale, and in 15 retail stores today. Most recently, FRAME opened its first international store in London, expanding its global footprint. As it continues to grow its retail presence, FRAME is reinvigorating its customer experience and prioritizing technology's role in creating a seamless shopping journey. "While we pride ourselves on providing an excellent customer experience, we're always looking for ways to enhance our shopping journey by blending our online and offline channels in a friction-free way," said Jens Grede, Co-founder, FRAME. "NewStore is enabling us to optimize our growing business with omnichannel capabilities that scale and create an even more personalized shopping experience." Through its partnership with NewStore, FRAME is enabling its employees with the tools and data required to provide the best shopping experience possible. Store associates can view sales, gauge product inventory across store locations, and complete mobile checkouts to improve customer convenience and maximize profitability. Now that all of FRAME's store locations are live on the platform, the brand will work with NewStore to further enhance the customer journey by rolling out features that allow employees to better guide shoppers and create more meaningful relationships. "Retail stores should be operating as an extension of e-commerce. Customers want seamless access to products, modern fulfillment options at little to no cost, and quick and contactless payments. These expectations are difficult to meet without a global omnichannel solution. With enterprise-wide access to inventory and the right technology in place, FRAME is offering the direct-to-consumer experience that is required to win in retail today. This is critical as they grow the business." Stephan Schambach, Founder and CEO, NewStore About FRAME FRAME is an American fashion brand renowned for its collections in denim, cotton, leather and cashmere. The company's founders Erik Torstensson and Jens Grede strive to design a modern versatile wardrobe through signature denim fits, cotton shirting and coveted leather pieces. Since the brand's inception in 2012 in Los Angeles, California, FRAME has evolved from making handcrafted denim to offering ready-to-wear and accessories collections in the finest natural materials. FRAME is committed to sustainable and fair manufacturing practices, balancing profit with a commitment to people and planet. Today, FRAME is sold through its own retail stores and e-commerce as well as through leading department stores and boutiques across the world. About NewStore NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.

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POS Solutions

Mercaux Announces Release of Next Generation POS that Decomposes Experience, Basket, and Checkout Layers

Mercaux | March 17, 2022

Mercaux, The Next Generation In-Store Experience Platform, today announces an extension of its in-store suite to include Next Generation POS. The arrival introduces decomposed basket and checkout layers, resulting in a fluid, flexible and fast checkout process, irrespective of where the omnichannel journey started or finished, or method of payment the customer wishes to use. Where legacy monolithic POS has remained stagnant for many years, delivering little in the way of value to retailers, Mercaux's fully composable, cloud-based and API-first solution derives true business value, and provides a frictionless authentication, cross-channel basket transfer and checkout experience for customers. Next Generation POS from Mercaux consists of a decomposed basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want. This is enabled via Mercaux's "Universal Basket" that follows the customer wherever they go and supports the rise in popularity of customers who ROPO, or those who would like to use modern payment methods including BNPL, anywhere. Furthermore, by deploying a composable vs monolithic platform, retailers now have the freedom to control how they transform their business, the flexibility to work with other Next Generation solutions of their choice, and the agility to deploy and add new functionality quickly. "Retail is behind other industries, such as banking or e-commerce, when it comes to composability. By extending our in-store experience platform though to basket and checkout, we are helping retail to take advantage of the agility and speed in which the industry can evolve to meet the heightened demands of the customer." Mercaux co-founder and ceo, Olga Kotsur Kotsur concluded, "This is an incredibly exciting development, finally allowing retailers to offer an entirely frictionless cross-channel experience and checkout process for their customers. With the pain of legacy removed, retailers can facilitate new omnichannel service models, understand true customer journeys and leverage online and payment innovations in-store - all leading to tangible top-line benefits." About Mercaux Mercaux's Composable Platform future-proofs stores. The 3-layers comprise of In-Store Experience, Universal Basket and Next Generation Checkout. The Experience layer redefines how customers interact with the physical store, through assisted selling and self-service solutions. Universal Baskets are created from these solutions that follow the customer wherever they continue their omnichannel experience. Next-Gen Checkout allows customers to complete the transaction anywhere, using any payment.

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