WELCOME TO The POS REPORT
Global retail placemaking report
| December 28, 2016
At Ergobaby, we are continually amazed by how the tiniest person can transform our lives with just one exquisite breath. Similarly, we understand how one professional can transform a team and a company.
Article | March 18, 2020
The retail market of India is assessed to cross $1.3 trillion by 2020. Major factors responsible are the economic development, changing demographics, expanding disposable income, development of e-commerce and organized retailers helping the segment to change and advance quickly. For retailers, the way to progress lies in making a remarkable shopping experience for customers while they are present in stores or shopping on the internet. Web experience, customized suggestions and information analysis are helping retailers offer better products and services to their customers. Profound data interpretation and search history is helping retail players show signs of improvement in their walk-ins. This information assists with making advancements on individual client's preferences, choices and buying decisions.
Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 response plans. Retail sales saw their biggest monthly drop on record during March 2020 as the COVID-19 pandemic forced many retailers to temporarily close across the nation, the National Retail Federation reported. However, grocery store sales climbed, as well as sales from other "essential" retailers, offsetting some of the decline.
In this previous blog, we set out how self-service kiosks represented a new vision for customer-centric POS in the hospitality trade, building on the work done by QSR pioneers such as McDonalds and Nando’s. Of course, there is no one-size-fits-all solution for how the future of POS in the restaurant sector will evolve. Different operators with different priorities will want to get different things from point of sale, not least because customers will also have varying demands and expectations. The beauty of modern technology is that it can provide the agility to meet a diverse range of needs. POS systems are no longer all about having tills at fixed points on the premises, they can operate in many different ways at once. Digitisation has unshackled POS, allowing restaurateurs to focus on shaping the optimum customer experience, with choice and flexibility at its heart.
Pundits are already speculating about the post-coronavirus culture and economy. Among the lasting, potential changes are more diversified supply chains, the mainstreaming of online education, more companies embracing work from home, stricter hygiene rules for restaurants and hotels (that survive) and other public places. And beyond all that, a great deal more online shopping. Unlike any other single event in our lives perhaps, the coronavirus and related economic fallout have the potential to massively shift U.S. consumer buying patterns. For the several years before the virus, we were seeing store closures and retail bankruptcies — the so-called retail apocalypse. That will be exacerbated and accelerated by the coronavirus and impending recession.
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