Future Of Retail Report Predicts Mobile Rise Decline Will Hinder Amazon's Ambitions

| November 23, 2017

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(NEW YORK, NY – November 20, 2017) – PSFK’s Future of Retail report was released today by the business intelligence platform. As part of the research, a quantitative survey was conducted with 400 retail professionals. The results reveal that 61% of respondents believe that by 2020, shoppers will value experiences over direct commerce and 59% think that consumers will exchange their personal data for heavily personalized services and product offerings. By the year 2020, 68% of retailers will be investing in data tracking, collection and management and 55% for in-store experiences.

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Retail Merchandiser

Since our beginnings more than 56 years ago, Retail Merchandiser has displayed an uncanny knack for recognizing the emerging trends in retail. From accurately predicting the revolution that saw mass merchandisers become the kings of retail to prognostications on the ways that the Internet would impact brick-and-mortar stores, our magazine has grown and evolved to cover every aspect of the retail world in print, on the web and through social media.

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Spotlight

Retail Merchandiser

Since our beginnings more than 56 years ago, Retail Merchandiser has displayed an uncanny knack for recognizing the emerging trends in retail. From accurately predicting the revolution that saw mass merchandisers become the kings of retail to prognostications on the ways that the Internet would impact brick-and-mortar stores, our magazine has grown and evolved to cover every aspect of the retail world in print, on the web and through social media.

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