From Shopping Cart to SMART Kart

| September 19, 2017

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One of the pressing challenges in 21st century retail is long checkout queues. A distressing experience for shoppers is long waiting times, whereas for retailers it is low customer footfalls. To avoid queues, shoppers abandon carts, offload products to leverage express checkouts, all of which directly impact the stores’ revenue and customer loyalty. Millennials (who are more connected and techsavvy) being the majority of shoppers in the next decade - are they willing to queue up? This white paper brings to light a perception of “no checkouts” and “no waiting” with SMART Kart (the next generation shopping cart). SMART Kart not only helps in resolving issues related to long checkout times, but also assists in creating a seamless shopping experience and improves overall customer shopping satisfaction.

Spotlight

Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim employs in excess of 42,000 people and operates in 29 countries through more than 200 companies.

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Spotlight

Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim employs in excess of 42,000 people and operates in 29 countries through more than 200 companies.

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